ABBEY ON ROMA HOTEL & APARTMENTS

160 Roma St., Brisbane, QL 4000 Australia (AUS)
3.0 Star Downtown Hotel
-27.46677153.01878
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Average
3.0/ 5

Based on 243 guest reviews

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  • We have an outdoor pool
  • The Avg. Group Discount is 4.7%!
  • 73 rooms in property
  • 16 floors in hotel
  • 73 suites in hotel
  • Check-out: 1000
  • Groups/Meetings rating of 9.0/10

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Room Types

Check Rates1 Bedroom Apartment
Non-Smoking
Check RatesStandard Apartment 1 Bedroom
Non-Smoking
Check RatesSuperior Apartment 1 Bedroom
Non-Smoking
Check RatesSuperior Room
Non-Smoking
Check RatesWeekend Special
Non-Smoking

Local Attractions

Abbey Apartments is perfectly located for business or leisure, right in the heart of Brisbane’s vibrant CBD. Here is just a handful of the great attractions close by:Roma Street ParklandWith 16 hectares of peaceful green gardens, a landscaped lake and several shaded family picnic areas, the popular Roma Street Parkland, located just a short stroll from our Brisbane City apartments, is the perfect place to unwind after an exciting day in the city.Suncorp StadiumThe 52, 000 capacity Suncorp Stadium is one of Brisbane’s premier sport and live entertainment venues. Home to the Brisbane Broncos Rugby League team, it hosts Rugby League, Rugby Union and international soccer matches throughout the year, as well as regular concerts from worldwide music names.Queen Street Mall(image above) Treat yourself to a session of retail therapy at the Queen Street Mall, only a short stroll from our 1 bedroom apartments Brisbane. The renowned retail precinct features 6 shopping centres and more than 600 s

Summary of Verified Reviews

Summary of 1,992 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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78
Good

Good city hotel. Located near shopping areas and has easy access to train stations. Large rooms and friendly service. Affordable beverage prices. Popular among solo travelers.

“5 min walk to city center” “Hotel staff were excellent and very accomodating”

Excellent City Hotel Top 10% in city

Good to know

  • Bad furniture

    “Dated furnishings” “Carpet in room needed a good clean”

  • Poorly-maintained rooms

    “Air conditioner didn't work” “Carpet need refurbishing”

  • Train station is close

    “Close to everything easy access to railway and buses” “Close to Roma St Railway Station”

  • Poor bathroom

    “Towel rail broken” “Terrible shower”

Review highlights

Location

95/100
612 reviews

Great location. Near public transport, airport, and train station. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is awful and costly.

“Excellent position” “Location is superb” “Fantastic location:”

Service

72/100
451 reviews

Service is professional and friendly. Reception and management are fine, but housekeeping is below average. Bad laundry service.

“Fantastic staff” “Hotel staff were excellent and very accomodating” “Security excellent”

Breakfast

55/100
9 reviews

Breakfast is average.

“Excellent for breakfast” “Great choice for breakfast” “Breakfast which was great”

Room

45/100
697 reviews

Untidy rooms, with bad TV's, minibars and A/C. Neglected, old rooms with bad kitchenettes and furnishings. Small rooms and dirty bathrooms. Large rooms with great views, decent balconies, and so-so beds.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Cleanliness

42/100
226 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Carpet in room needed a good clean” “Old everything stained damaged” “Carpet was stained”

Wellness

29/100
28 reviews

Poor wellness & sports facilities.

“Spa wasn't working” “Spa wasnt working” “Spa not working”

WiFi

27/100
69 reviews

WiFi isn't great although it's reasonably priced.

“Expensive broadband internet” “Didn't have internet access” “INTERNET NOT WORKING”

Vibe

25/100
116 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area. Good choice for a city trip.

“Building and facilities are old” “Reception desk closed” “Dated furnishings”

Ranked top 43% by couples, with a score of 78

Good to know

  • Unpleasant entrance area

    “Reception desk closed”

  • Good restaurants & bars in the area

    “Short walk to Southbank” “Cafes etc within walking distance”

  • Good accessibility by car

    “Taxi rank right outside” “Easy access to freeways”

  • Good access to airport

    “Close to airport train” “Easy access from Brisbane airport”

Review highlights

Location

98/100
198 reviews

Great location. Near public transport, airport, and train station. Centrally located, near restaurants, bars, and shopping. Easy car access but inadequate parking.

“Excellent position” “Location is superb” “Fantastic location:”

Service

70/100
132 reviews

Reception and service are alright. Service is professional and friendly.

“Security excellent” “Staff friendly and helpful” “NO laundry facilities”

Room

43/100
214 reviews

Untidy rooms, with bad TV's, minibars and A/C. Neglected, old rooms with bad kitchenettes and furnishings. Small rooms and dirty bathrooms. Large rooms with great balconies and views.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Cleanliness

36/100
74 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Carpet in room needed a good clean” “Old everything stained damaged” “Carpet was stained”

Wellness

30/100
11 reviews

Poor wellness & sports facilities.

“Spa wasn't working” “Spa wasnt working” “Spa not working”

WiFi

29/100
16 reviews

WiFi isn't great although it's reasonably priced.

“Expensive broadband internet” “Didn't have internet access” “INTERNET NOT WORKING”

Vibe

25/100
36 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Building and facilities are old” “Reception desk closed” “Dated furnishings”

Ranked top 26% by solo travelers, with a score of 80

Good to know

  • Professional service

    “Well mannered staffs” “Effective option for a short stay”

  • Bad air conditioning

    “Air conditioner didn't work” “Noisy air conditioning”

  • TV is not good

    “Television did not work properly” “Didnt work tv remote”

  • Bad furniture

    “Dated furnishings” “Carpet in room needed a good clean”

Review highlights

Location

95/100
105 reviews

Great location near lots of shopping. Close to public transport and the train.

“Excellent position” “Location is superb” “Fantastic location:”

Service

72/100
97 reviews

Reception is decent, with overall friendly and professional service.

“Fantastic staff” “Hotel staff were excellent and very accomodating” “Security excellent”

Room

55/100
131 reviews

Large, standard rooms with average beds, but bathrooms are unacceptable. Dirty, dilapidated rooms with awful furniture. Rooms are old, with bad A/C, TV's and kitchenettes.

“Spacious bedroom and living area” “Carpet in room needed a good clean” “Broken light fittings”

Food

54/100
13 reviews

Food is all right.

“Mean steak” “No biscuits” “Dirty dishes”

Cleanliness

46/100
33 reviews

Dirty room. Moderately clean hotel facilities.

“Carpet in room needed a good clean” “Old everything stained damaged” “Carpet was stained”

Vibe

27/100
22 reviews

Poor vibe. Hotel is outdated.

“Building and facilities are old” “Reception desk closed” “Dated furnishings”

WiFi

27/100
16 reviews

WiFi isn't great although it's reasonably priced.

“Expensive broadband internet” “Didn't have internet access” “INTERNET NOT WORKING”

Ranked top 63% by families, with a score of 74

Good to know

  • Great shopping

    “Close to CBD for shopping” “Close proximity to shopping areas”

  • Bad kitchenette

    “Do not have oven” “No cooking facilities”

  • Bad internet service

    “Expensive broadband internet” “Didn't have internet access”

  • Dirty

    “Carpet in room needed a good clean” “Old everything stained damaged”

Review highlights

Location

94/100
64 reviews

Great location near lots of shopping. Train station is close.

“Excellent position” “Location is superb” “Fantastic location:”

Service

69/100
44 reviews

Friendly service and acceptable reception.

“Security excellent” “Staff accomodating” “No washing machine”

Food

55/100
9 reviews

Food is all right.

“Mean steak” “No biscuits” “No restaurant”

Comfort

45/100
29 reviews

Uncomfortable and noisy, but spacious, rooms, and poor beds.

“Air-con was VERY noisy” “Traffic noise was quite intrusive” “Air conditioner didn't work”

Cleanliness

41/100
24 reviews

Dirty room. Moderately clean hotel facilities.

“Carpet in room needed a good clean” “Old everything stained damaged” “Carpet was stained”

Room

34/100
71 reviews

Large but dirty rooms, horrible bathrooms, and uncomfortable beds. Rooms are outdated and badly-maintained, with poor kitchenettes.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Vibe

28/100
10 reviews

Poor vibe. Hotel is outdated.

“Building and facilities are old” “Reception desk closed” “Dated furnishings”

WiFi

27/100
11 reviews

Bad internet service.

“Expensive broadband internet” “Didn't have internet access” “INTERNET NOT WORKING”

Ranked top 95% by business travelers, with a score of 65

Good to know

  • Friendly service

    “Hotel staff were excellent and very accomodating” “Welcoming staff”

  • Great location

    “Excellent position” “Location is superb”

  • Fantastic service

    “Fantastic staff” “Hotel staff were excellent and very accomodating”

  • Room is not nice

    “Carpet in room needed a good clean” “Broken light fittings”

Review highlights

Location

94/100
11 reviews

Great location.

“Excellent position” “Location is superb” “Fantastic location:”

Service

71/100
8 reviews

Friendly service.

“Fantastic staff” “Hotel staff were excellent and very accomodating” “Security excellent”

Room

46/100
10 reviews

Bad rooms with terrible bathrooms.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Review highlights

Location

96/100
8 reviews

Great location.

“Excellent position” “Location is superb” “Fantastic location:”

Service

73/100
4 reviews

Fantastic service.

“Fantastic staff” “Hotel staff were excellent and very accomodating” “Security excellent”

Room

46/100
6 reviews

Room is not nice.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Review highlights

Location

95/100
7 reviews

Great location.

“Excellent position” “Location is superb” “Fantastic location:”

Room

49/100
5 reviews

Room is not nice.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Review highlights

Location

96/100
9 reviews

Great location.

“Excellent position” “Location is superb” “Fantastic location:”

Service

70/100
9 reviews

Service is adequate.

“Security excellent” “No washing machine” “Staff rude”

Amenities

50/100
6 reviews

Average hotel building.

“Fantastic gardens” “Carpets are badly stained” “Great facilities”

Room

43/100
7 reviews

Room is not nice.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Review highlights

Location

92/100
4 reviews

Great location.

“Excellent position” “Location is superb” “Fantastic location:”

Good to know

  • Bad furniture

    “Dated furnishings” “Carpet in room needed a good clean”

  • Poorly-maintained rooms

    “Air conditioner didn't work” “Carpet need refurbishing”

  • Poor bathroom

    “Towel rail broken” “Terrible shower”

  • Train station is close

    “Close to everything easy access to railway and buses” “Close to Roma St Railway Station”

Review highlights

Location

96/100
578 reviews

Great location. Near public transport, airport, and train station. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is awful and costly.

“Excellent position” “Location is superb” “Fantastic location:”

Service

73/100
429 reviews

Service is professional and friendly. Reception and management are fine, but housekeeping is below average. Bad laundry service.

“Fantastic staff” “Hotel staff were excellent and very accomodating” “Security excellent”

Food

56/100
64 reviews

Poor dining experience.

“Cafe next door” “Mean steak” “No biscuits”

Breakfast

55/100
9 reviews

Breakfast is average.

“Excellent for breakfast” “Great choice for breakfast” “Breakfast which was great”

Room

45/100
668 reviews

Untidy rooms, with bad TV's, minibars and A/C. Neglected, old rooms with bad kitchenettes and furnishings. Small rooms and dirty bathrooms. Large rooms with great views, decent balconies, and so-so beds.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Cleanliness

42/100
219 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Carpet in room needed a good clean” “Old everything stained damaged” “Carpet was stained”

Wellness

32/100
27 reviews

Poor wellness & sports facilities.

“Spa wasn't working” “Spa wasnt working” “Spa not working”

WiFi

30/100
63 reviews

WiFi isn't great although it's reasonably priced.

“Expensive broadband internet” “Didn't have internet access” “INTERNET NOT WORKING”

Vibe

26/100
111 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area.

“Building and facilities are old” “Reception desk closed” “Dated furnishings”

Ranked top 41% by couples, with a score of 78

Good to know

  • Unpleasant entrance area

    “Reception desk closed”

  • Good restaurants & bars in the area

    “Short walk to Southbank” “Cafes etc within walking distance”

  • Good accessibility by car

    “Taxi rank right outside” “Easy access to freeways”

  • Good access to airport

    “Close to airport train” “Easy access from Brisbane airport”

Review highlights

Location

98/100
185 reviews

Great location. Near public transport, airport, and train station. Centrally located, near restaurants, bars, and shopping. Easy car access but inadequate parking.

“Excellent position” “Location is superb” “Fantastic location:”

Service

70/100
124 reviews

Reception is decent, with overall friendly and professional service.

“Fantastic staff” “Hotel staff were excellent and very accomodating” “Security excellent”

Room

42/100
202 reviews

Untidy rooms, with bad TV's, minibars and A/C. Small rooms and dirty bathrooms. Neglected, old rooms with bad kitchenettes and furnishings. Large rooms with great balconies and views.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Cleanliness

36/100
72 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Carpet in room needed a good clean” “Old everything stained damaged” “Carpet was stained”

Wellness

30/100
11 reviews

Poor wellness & sports facilities.

“Spa wasn't working” “Spa wasnt working” “Spa not working”

WiFi

29/100
14 reviews

WiFi isn't great although it's reasonably priced.

“Expensive broadband internet” “Didn't have internet access” “INTERNET NOT WORKING”

Vibe

25/100
33 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Building and facilities are old” “Reception desk closed” “Dated furnishings”

Ranked top 20% by solo travelers, with a score of 80

Good to know

  • Professional service

    “Well mannered staffs” “Effective option for a short stay”

  • Bad air conditioning

    “Air conditioner didn't work” “Noisy air conditioning”

  • TV is not good

    “Television did not work properly” “Didnt work tv remote”

  • Bad furniture

    “Dated furnishings” “Carpet in room needed a good clean”

Review highlights

Location

96/100
99 reviews

Great location near lots of shopping. Close to public transport and the train.

“Excellent position” “Location is superb” “Fantastic location:”

Service

72/100
94 reviews

Reception is decent, with overall friendly and professional service.

“Fantastic staff” “Hotel staff were excellent and very accomodating” “Security excellent”

Room

56/100
126 reviews

Large, standard rooms with average beds, but bathrooms are unacceptable. Dirty, dilapidated rooms with awful furniture. Rooms are old, with bad A/C, TV's and kitchenettes.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Food

54/100
13 reviews

Food is all right.

“Mean steak” “No sweeteners” “Dirty dishes”

Cleanliness

47/100
33 reviews

Dirty room. Moderately clean hotel facilities.

“Carpet in room needed a good clean” “Old everything stained damaged” “Carpet was stained”

Vibe

27/100
21 reviews

Poor vibe. Hotel is outdated.

“Building and facilities are old” “Reception desk closed” “Dated furnishings”

WiFi

27/100
16 reviews

WiFi isn't great although it's reasonably priced.

“Expensive broadband internet” “Didn't have internet access” “INTERNET NOT WORKING”

Ranked top 65% by families, with a score of 73

Good to know

  • Great shopping

    “Close to CBD for shopping” “Close proximity to shopping areas”

  • Bad kitchenette

    “Do not have oven” “No cooking facilities”

  • Bad internet service

    “Expensive broadband internet” “Didn't have internet access”

  • Dirty

    “Carpet in room needed a good clean” “Old everything stained damaged”

Review highlights

Location

94/100
60 reviews

Great location near lots of shopping. Train station is close.

“Excellent position” “Location is superb” “Fantastic location:”

Service

68/100
40 reviews

Friendly service and acceptable reception.

“Security excellent” “Staff friendly and helpful” “Dirty washing machine”

Food

54/100
8 reviews

Food is all right.

“Mean steak” “No sweeteners” “Dirty dishes”

Comfort

45/100
26 reviews

Uncomfortable and noisy, but spacious, rooms, and poor beds.

“Air-con was VERY noisy” “Traffic noise was quite intrusive” “Air conditioner didn't work”

Cleanliness

40/100
22 reviews

Dirty room. Moderately clean hotel facilities.

“Carpet in room needed a good clean” “Old everything stained damaged” “Carpet was stained”

Room

35/100
66 reviews

Large but dirty rooms, horrible bathrooms, and uncomfortable beds. Rooms are outdated and badly-maintained, with poor kitchenettes.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Vibe

27/100
10 reviews

Poor vibe. Hotel is outdated.

“Building and facilities are old” “Reception desk closed” “Dated furnishings”

WiFi

27/100
9 reviews

Bad internet service.

“Expensive broadband internet” “Didn't have internet access” “INTERNET NOT WORKING”

Ranked top 93% by business travelers, with a score of 71

Good to know

  • Great location

    “Excellent position” “Location is superb”

  • Fantastic service

    “Fantastic staff” “Hotel staff were excellent and very accomodating”

  • Room is not nice

    “Carpet in room needed a good clean” “Broken light fittings”

Review highlights

Location

94/100
11 reviews

Great location.

“Excellent position” “Location is superb” “Fantastic location:”

Service

73/100
7 reviews

Fantastic service.

“Fantastic staff” “Hotel staff were excellent and very accomodating” “Security excellent”

Room

47/100
9 reviews

Bad rooms with terrible bathrooms.

“Carpet in room needed a good clean” “Broken light fittings” “Dirty shower curtain and fridge”

Review Semantics by TrustYou

Customer Reviews of Abbey on Roma Hotel & Apartments

3.0 out of 5.Based on 243 guest reviews, Average

Property Description

Ideally located in the heart of Brisbane CBD, Abbey Apartments is the perfect accommodation choice for both corporate and leisure travellers.We offer a selection of stylish open-plan one bedroom Brisbane City apartments, each equipped with all the facilities you need for a comfortable break. The Brisbane Convention Centre, Queen Street Mall, Suncorp Stadium and the beautiful Roma Street Parklands are just a short stroll away, while the Roma Street train station, located directly opposite, offers convenient access to Brisbane Airport.After a busy day in the city you can relax and recharge in our sparkling pool and spa or enjoy an invigorating session in our onsite sauna.We look forward to welcoming you to Abbey accommodation apartments Brisbane soon!

Details / Other Expenses

Check In:1400
Check Out:1000
Year of Last Renovation:2008
Floors:16
Rooms:73
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:73
Handicap Rooms:0
Suites:73
Room Windows:Windows Do Open
Cleaning Frequency:Weekly
Meeting Rooms:0
Dist. to Food/Bars:0.3 Km
Dist. to 24hr Restaurant:1.0 Km
Dist. to Nearest Gym:0.5 Km
Pool Info:Indoor pool/ unheated.
Policies / Expenses
Cancellation:
7 days.
Typical Group Deposit:50%
Total Taxes:10.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax:10.00 GST %
Additional Person Fee:30.00 Per Day

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Electronic key card
  • Elevator
  • Fax available
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Sauna
  • Self controlled heating/cooling system
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free Showtime

Airport & Shuttle Information

you can purchase an Airtrain ticket from reception which costs $16 per ticket. It takes 20 minutes using the Airtrain.

Local Shuttle Info: To get to Brisbane Airport, you can purchase an Airtrain ticket from reception which costs $16 per ticket. It takes 20 minutes using the Airtrain.

Airport Shuttle? Sorry, no airport shuttle available.

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