Best Western Plus Heritage Inn

1955 East 2nd St., Benicia, CA 94510 United States (USA) near Exit 5 on I-780 (~0.1mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
38.05951-122.14871
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 426 guest reviews

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  • Includes an outdoor pool
  • Comp. Breakfast
  • The Avg. Group Saves 8.1%!
  • 96 rooms in property
  • 3 floors in property
  • 2 suites in property
  • Check-in: 3:00pm
  • Group friendly rating of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Six Flags Discovery Kingdom, Napa and Sonoma Wine Country, Concord Pavillion, Jelly Belly Factory, SF Fisherman's Wharf, SF Union Square

Verified Reviews of Best Western Plus Heritage Inn

Below are the verified reviews from guests that we have booked recently:
"Worst customer service ever."
Overall Score1.0/ 5
Never will come back.
(Individual traveler, booked 1 room), from US flag
11-Nov-2020 Verified Review, stayed from Thu Nov 05 to Fri Nov 06 2020 at a $148.99 average nightly rate.
"Very Satisfied"
Overall Score4.0/ 5
Very comfortable and clean. Staff was friendly and helpful.
(Individual traveler, booked 1 room), from US flag
29-Sep-2020 Verified Review, stayed from Mon Sep 28 to Wed Sep 30 2020 at a $138.99 average nightly rate.
"Nice Place to stay."
Overall Score4.0/ 5
Nice room especially shower and bed. Clean, staff are friendly and helpful. Highly recommend.
(Individual traveler, booked 1 room), from US flag
24-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sat Aug 24 2019 at a $150.44 average nightly rate.
"Great!"
Overall Score5.0/ 5
Really felt welcomed walking into the space. Everything was great no complaints.
(Individual traveler, booked 1 room), from US flag
15-Apr-2019 Verified Review, stayed from Sat Apr 13 to Sun Apr 14 2019 at a $124.84 average nightly rate.
"Mediocre Hotel"
Overall Score3.0/ 5
For the price we payed for the room, this hotel was below average. Came to town for a wedding, the hotel was close to the venue. The air conditioning barely worked and the room was far too hot for comfort. The shower was difficult to adjust the temperature and the water pressure was terrible. We were given a shampoo and two lotions, no conditioner. The room definitely needs a deep cleaning. Not a terrible hotel, but way too expensive for what you get. Good continental breakfast.
(Individual traveler, booked 1 room), from US flag
27-Oct-2018 Verified Review, stayed from Fri Oct 26 to Sat Oct 27 2018 at a $148.25 average nightly rate.
"I Rented Two Rooms- They Were Not Cleaned"
Overall Score2.0/ 5
My daughter and her husband were in room 227. They went to pull down the bed and the bed had hair and sand in it. My wife and I were in room 222. We went to breakfast and came back to the room to go out for the day. When we came back that Saturday evening we walked in the room and the room was not cleaned that morning. Dirty towels were on the floor, trash cans were not emptied and bed was not changed or made. My wife's sister was in room 224 and her room was left the way she left it in the morning. That was not acceptable and more than likely none of us will stay there again. The staff at the front desk were very cordial, but the service we received was very poor.
(Individual traveler, booked 1 room), from US flag
16-Dec-2013 Verified Review
"I RENTED TWO ROOMS THEYWERE NOT CLEANED"
Overall Score2.0/ 5
My daughter AND HER HUSBAND WERE IN ROOM 227. THEY WENT TO PULL DOWN THE BED AND THE bed had hair and sand in it. My wife and I were in room 222. We went to breakfast and came back to the room to go out for the day. When we came back that Saturday evening we walked in the room and the room was not cleaned that morning. Dirty towels were on the floor rash cans were not emptied and bed was not changed or made. My wife's sister was in room 224 and her room was left the way she left it in the morning. That was not acceptable and more than likely none of us will stay there again. C. The staff at the front desk were very cordial but the service we received was very poor.
(Individual traveler, booked 1 room), from US flag
16-Dec-2013 Verified Review
4.0 out of 5. Based on 426 guest reviews

Property Description

Guests at our Benicia hotel are located close to the Six Flags® Discovery Kingdom, the perfect destination for thrill seekers and families.If you are looking for a hotel near San Francisco or a hotel minutes from Napa Valley, welcome to your home away from home. Our Benicia hotel features an unbeatable location, a great value and spacious rooms. Located off Highway 780, it is simple to explore the region, and commutes are always quick. While our location close to San Francisco and Napa Valley is a huge draw, it is the quality of service and accommodations that really make us stand out.Monday through Thursday enjoy an evening reception with drinks and hors d'oeuvres. Our friendly staff is happy to provide recommendations on shopping, dining, and fishing hot spots. Whether you are here for Six Flags® Discovery Kingdom nearby or to visit San Francisco's Fisherman's Wharf, we are happy to provide you with quiet, well-appointed rooms so you can rest in between adventures.Many of our Benicia hotel guests are in the area to tour the local wineries. Pets are always welcome, and we offer a great location to see all the sites in the Bay Area. From a relaxing getaway to a full schedule of thrills and recreation, our guests can do it all easily. If you need any recommendations, we are happy to oblige, and we know all the best dining and boutiques in the area.Our Benicia hotel is also popular with business travelers in town with Bio-Rad Laboratory, Shell Oil Refinery in Martinez, CA, Valero Oil Refinery and the Army National Guard. If you have business to attend to, rest assured that your quiet room is conducive to getting it done quickly so that you can indulge in some sightseeing, too.Reserve your stay at Best Western Plus Heritage Inn today, and start planning the itinerary!

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2018
Floors: 3
Rooms: 96
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 87
Handicap Rooms: 4
Rooms with 2 Beds: 62
Suites: 2
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 1100 sq. feet
Banquet Space: Holds 75 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 10.0 Mi
Dist. to Nearest Gym: 0.5 Mi
FEMA Approved: Yes
Pool Info:
Outdoor Swimming Pool & Spa. Open from 10am - 10pm
Policies / Expenses
Cancellation:
Individual - 24hrs. cancellationGroup Block - 4 weeks prior to arrival
Nightly Parking: 0
Typical Group Deposit: 25%
Total Taxes: 0.09%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 9.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Oakland 30miles, SFO 40miles, Sacramento 55miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast Hot Buffet: Menu varies daily from Egg/Sausage Burrito, Egg/Chorizo Burrito, Egg/Ham Burrito, Egg/Sausage muffin, Egg/Ham Muffin or Egg/Biscuit/Gravy, Waffles and Peanut butter and Jelly daily.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $30 per day with a $1500 per week maximum.

Internet / WiFI

Free Wi-Fi

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Previously known as:
Best Western Heritage Inn Benicia

Seasonality of Hotel Rates at Best Western Plus Heritage Inn

Rate fluctuations of Best Western Plus Heritage Inn

The chart above shows seasonality of prices for both our group rates and the best individual traveler rates our system could find at the time the group/meeting bid was placed. The best group rate shown is 14.0% in August 2020 and the highest average individual rate is $157 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Heritage Inn in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Best Western Plus Heritage Inn

Below are the meeting, banquet, conference and event spaces at Best Western Plus Heritage Inn.

Feel free to use the Best Western Plus Heritage Inn meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Benicia event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
HARBOR ROOM 44 x 25 x 10 831--/----40203020--/--50--40
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HARBOR ROOM

Allow our experienced staff to assist you in making your next event an exciting and truly successful one. We will ensure that every detail of your event is handled exactly to your specifications. We are committed to an unparalleled level of service, one that will result in a flawless experience from start to finish
Room Type:
General Meeting Room
Total Size:
831 Sq. Mi
Dimensions:
44 x 25 x 10 Ft.
Floor Level:
3
Power Outlets:
4
Windows:
8
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Photo of HARBOR ROOM

FAQs about Best Western Plus Heritage Inn

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Heritage Inn have?

There are 96 rooms in the property.

Is there any meeting space at Best Western Plus Heritage Inn?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Best Western Plus Heritage Inn?

Breakfast Hot Buffet: Menu varies daily from Egg/Sausage Burrito, Egg/Chorizo Burrito, Egg/Ham Burrito, Egg/Sausage muffin, Egg/Ham Muffin or Egg/Biscuit/Gravy, Waffles and Peanut butter and Jelly daily.

How much does internet cost?

Free Wi-Fi

Is there shopping nearby?

Yes. Easily accessible by car and close to shopping areas. Great shopping. All guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. Great wifi connection. Wifi good. Average wifi quality. The majority of guests thought the wifi quality was ok.

Are there rooms with kitchenettes?

Yes. Nice to have a kitchenette & jetted tub.

Is there a pool at Best Western Plus Heritage Inn?

Yes, there is a pool on-site at the property. Outdoor Swimming Pool & Spa. Open from 10am - 10pm.

Testimonials:

Testimonials icon
"Everything exceeded our expectations. We will definitely use your service whenever we travel as a group. I have been telling everyone I know who have children on sports teams that travel about you. Thank you for everything." M.L. - Orlando, FL

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