Verified Reviews of Sheraton Gunter Hotel Below are the verified reviews from guests that we have booked recently:
"Great Hotel, Terrible Management."
Overall Score2.0/ 5
We chose to stay in this hotel for our fraternity formal this past weekend. The hotel itself was very nice and well kept, but the service was terrible. They did not hold enough double rooms for our group block and some of our group had to get rollaways in a king sized bedroom. The managers didn't seem to care that they messed up and shrugged it off like it happens all of the time. The hotel also kept trying to tack on extra charges for booking four people to a room even though it was not anywhere in the contract we signed. I would not recommend this hotel to anyone looking for a big group event and would suggest that they find more competent people to fill those positions.
28-Apr-2015 Verified Review, stayed from Fri Apr 24 to Sun Apr 26 2015 at a $159.00 group rate (45% discount).
Overall Score3.0/ 5
The staff was Great! Rooms clean. The location was good, not far from the Riverwalk. However, this is a very noisy hotel. The A/C was so loud it would often wake us up went it came on. We could not flush the toilet at night without waking up someone, that's how noisy it was. We could hear the toilet flush in the next room as well. What they charge for valet parking was ridiculous, $28 + tax per night. There was a parking garage across the street, for two nights, $10..total! Bottom line, we will not stay there again.
20-Jul-2014 Verified Review, stayed from Thu Jul 17 to Sun Jul 20 2014 at a $95.11 average nightly rate.
"Nice and Quiet."
Overall Score4.0/ 5
A nice and quiet place.
09-Jun-2014 Verified Review, stayed from Sat May 31 to Fri Jun 06 2014 at a $89.04 average nightly rate.
Overall Score5.0/ 5
This was my 4th time staying here. Highly recommend. The staff was very nice and accommodating, hotel was close to everything we wanted to do during Fiesta so we walked to most events, most cab rides were less than $8, from airport $26. Looking forward to staying here again next year.
28-Apr-2014 Verified Review, stayed from Wed Apr 23 to Sun Apr 27 2014 at a $94.61 average nightly rate.
Overall Score4.0/ 5
I really enjoyed my stay at the Sheraton Gunter Hotel. I attended the TMEA convention this February, and the Henry B. Gonzalez is about a 10 minute walk. Great if you love walking and want to get away from the sea of people, which I do. There is a Walgreens really close by, and The Alamo is about a 5-minute walk. On the walk to the convention center are many restaurants and the Riverwalk. It sits across the street from the Majestic Theater, and I was able to nab some tickets to a show with no worry of being late since the hotel was literally steps away. About the hotel itself: It was going through renovations, so the Gunter Bakery was not in business. A room downstairs was also under construction, but there were no construction sounds heard throughout the night. My room was cozy, with a soft bed and a good-sized television. The bathroom, however, was a bit snug, but the sink and mirror were on the outside, which would be ideal when more than one person are staying in the room. The bathroom door is old, I imagine, and I had trouble opening and closing it. Overall, I was very pleased with my stay.
19-Feb-2014 Verified Review, stayed from Wed Feb 12 to Sun Feb 16 2014 at a $86.43 average nightly rate.
Customer Reviews of Sheraton Gunter Hotel
Located half block to the entrance of the riverwalk in the middle of the theatre district in downtown San Antonio, the Sheraton Gunter is surrounded by upscale restaurants, clubs and shopping. The hotel offers fiber optics with wireless internet access throughout the hotel and at the Link by Sheraton internet kiosk, guests can use computers or their own laptop at no charge. The hotel offers Sheraton Sweet Sleeper Beds, Starbucks Coffee and 42" flat screen tvs in the rooms. The two top floors of the hotel are oncierge level floors for a truly private feel. The hotel offers over 22,000 sq ft of flexible meeting space to accommodate groups from 10-500.
Yes, we have a Green Program. Guest receive either $5.00 per day voucher for restaurant or 500 Starwood points per day, when the guest waives housekeeping service.
Details / Other Expenses
|Check In:||3:00 PM|
|Check Out:||12:00 PM|
|Year of Last Renovation:||2006|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||322|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||15 |
|Meeting Space:||25000 sq. feet|
|Banquet Space:||Holds 500 people|
|Dist. to Food/Bars:||On-site|
|Dist. to 24hr Restaurant:||1.0 Mi|
|Dist. to Nearest Gym:||On-site|
|Lounge/Bar Hours:||430pm to 12 midnight|
Outdoor Heated PoolOpen 5:00 a.m. until 10:00 p.m.
Policies / Expenses
No penalty if cancelled 24 hours prior to arrival
|Typical Group Deposit:||2500.00|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 6.00%|
|GST: Goods and Services Tax:|| 8.25 GST %|
|Food and Beverage Tax:|| 8.25%|
|Audio Visual Tax:|| 8.25%|
|Parking Fee:||28.00 Per Night|
|Porterage Fee:||12.00 Per Stay|
|Shipping Handling Fee:|| 5.00 Per Item|
|Additional Person Fee:||10.00 Per Person|
|Meeting Wireless Internet Fee:||250.00 Per Day|
|Meeting Wired Internet Fee:||250.00 Per Day|
|Food and Beverage Service Charge:||23.00%|
|Audio Visual Service Charge:||23.00%|
|Banquet Bartender Fees:||100.00 Per Hour|
|Chef Attendant Fees:||100.00 Per Night|
|Avg. Continental Breakfast Cost:||20.00 Per Person|
|Avg. Plated Breakfast Cost:||22.00 Per Person|
|Avg. Buffet Breakfast Cost:||24.00 Per Person|
|Avg. Plated Lunch Cost:||28.00 Per Person|
|Avg. Buffet Lunch Cost:||34.00 Per Person|
|Avg. Boxed Lunch Cost:||30.00 Per Person|
|Avg. Plated Dinner Cost:||45.00 Per Person|
|Avg. Buffet Dinner Cost:||60.00 Per Person|
|Morning Break Cost:||15.00 Per Person|
|Afternoon Break Cost:||15.00 Per Person|
|Banquet Gallon of Coffee:||65.00 Per Person|
|Banquet Soda:|| 3.50 Per Person|
|Banquet Bottled Water:|| 3.50 Per Person|
|Banquet Hosted Bar:||18.00 Per Person/Per Hour|
|Banquet Reception w Hors d'oeuvres:||32.00 Per Person/Per Hour|
Amenities / Features Pet Friendly? Yes! Pets are allowed.
small dogs at no cost. no cats.
Airport & Shuttle Information
Eight miles from San Antonio Intl Airport.Shuttle service to downtown SA is provided by SA TRans $18 one way $36 round trip
Local Shuttle Info: Taxi, approx $25.00 one waySA Trans Shuttle, one way $18.00, $36.00 round trip - buy ticket at airport all terminals
Airport Shuttle? Sorry
airport shuttle available.
Market on Houston Street -on site restaurant breakfast -lunch -dinner
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
Sheraton Gunter, Sheraton Gunter Hotel San Antonio