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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 3411 guest reviews
- Fitness + Health Center
- 291 rooms in hotel
- 7 floors in property
- 7 suites in property
- Check-in time: 03:00 PM
- Check-out time: 12:00 PM
- Has environment-friendly policy
- Group booking rating of 9.5/10
- 11 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates2 Single Beds Standard Alsuiter View 21 Sqm Room with Bath Shower Combination
Non-Smoking
Check RatesBook Early and Save 1 King Bed Junior Suite 34 42 Sqm Room with Additional Living Area
Non-Smoking
Check RatesBook Early and Save 2 Single Beds Standard 21 24 Sqm Room with Bath Shower Combination
Non-Smoking
Check RatesBook Early and Save 2 Single Beds Standard Alsuiter View 21 Sqm Room with Bath Shower Combination
Non-Smoking
Check RatesBook Early and Save Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Bed Junior Suit
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Bed Premium 21
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Bed Standard 17
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Bed Standard Al
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 2 Single Beds Standard
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room Standard Room When You
Non-Smoking
Check RatesPark Stay Go 15day Take The Stress Out Of Travelling with Our Park Stay and Go Package 1 King Bed Ju
Non-Smoking
Check RatesPark Stay Go 15day Take The Stress Out Of Travelling with Our Park Stay and Go Package 1 King Bed Pr
Non-Smoking
Check RatesPark Stay Go 15day Take The Stress Out Of Travelling with Our Park Stay and Go Package 1 King Bed St
Non-Smoking
Check RatesPark Stay Go 15day Take The Stress Out Of Travelling with Our Park Stay and Go Package 2 Single Beds
Non-Smoking
Check RatesPark Stay Go 15day Take The Stress Out Of Travelling with Our Park Stay and Go Package Standard Room
Non-Smoking
Map / Landmarks Near Crowne Plaza Hamburg City Alster
Property Description
The 4* Hotel Crowne Plaza ® Hamburg - City Alster is located in the center of Hamburg, directly near to the Alster lake in the popular area of St Georg / Hohenfelde. The main train station, the city center, Jungfernstieg and the Europapassage as well as the main sights of Hamburg are all located in the immidiate vicinity of the hotel.The Crowne Plaza® Hamburg - City Alster presents itself completely new and in a "New Modern Design Style", measured against the demands of modern business guests. The "Work Life Rooms", offer calming accents and multi-functional space to ensure both relaxation and productivity. You can choose between Superior, Deluxe, Executive, Executive Alster and six Junior Suites. All rooms are equipped with free high-speed WiFi, Flatscreen TV, air conditioning and an iron with ironing board as well as tea and coffee making facilities. The bathrooms are equipped with hair dryers and cosmetic mirrors as well as high-quality toiletries. In addition to renovated rooms there is an innovative all-day culinary concept as well as new inspiring meeting rooms and co-working spaces. "Lifeaholics" discover with the newly established areas "The Marketplace" & "The Plaza Workspace" the perfect place to meet friends or colleagues, to work in a relaxed way or simply to linger in a pleasant ambience.The new culinary concept includes "Sushi & Steak" and will be served in the Crowne Plaza® Hamburg - City Alster at the All Day Bar "The Plaza" in the new hotel area "The Plaza Workspace". Popular classics will also be served in this unique ambience with new refinement.A completely renovated breakfast and event restaurant "The Restaurant" awaits the guests on the 1st floor for a relaxed start to a new day or to recharge their batteries during a meeting.
Green Sustainability
Green Key certified
Details / Other Expenses
| Check In: | 03:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2019 |
| Floors: | 7 |
| Rooms: | 291 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 291 |
| Handicap Rooms: | 1 |
| Suites: | 7 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 11 View Spaces |
| Meeting Space: | 8616 sq. feet |
| Banquet Space: | Holds 250 people |
| Dist. to Food/Bars: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 9AM-12AM |
| Pool Info: | No pool. |
| Ownership: | Trimont Hotel Operations 2 GmbH, Crowne Plaza Hamburg City, Graumannsweg 10 Alster, v |
Policies / Expenses
| Nightly Parking: | 22 |
| Total Taxes: | 7.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Baggage storage facilities
- Breakfast in room
- Central location
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Currency exchange
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jogging path
- Laundry valet service
- Mini bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Tea and coffee making facilities
- Telephone in all rooms
- Television
- TV - Free Cable
Airport & Shuttle Information
Taking a taxi in front of the arrival hall is most convenient, one-way rate € 24-28, travel time 20-25 minutes. Less expensive: take the subway train (S1) directly under the arrival hall, ticket price € 3.30 one-way to Hamburg “Hauptbahnhof,” 35 minutes. Leave the main station direction “Kirchenallee,” cross the road and take bus n. 6, direction “Borgweg.” The third stop is “Graumannsweg,” you are in front of the hotel. Travel time 5 minutes; the bus accepts your subway-ticket.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Full breakfast buffet with live cooking station can be enjoyed in a relaxing atmosphere - only € 26 per person per day, unless otherwise stated in the offer.
Pet Friendly?
Yes! Pets are allowed.
Pets are allowed. For an additional fee of 25 € per night your pet is also welcome. Excluded from this are guide dogs. Dogs must be kept on lead in public areas.
Parking Info
We have a secure parking garage on site with over 130 spaces for a charge of €22 per night.
Internet / WiFI
Free Wifi access in all hotel rooms and areas.
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Crowne Plaza Hamburg City Alster
Below are the meeting, banquet, conference and event spaces at Crowne Plaza Hamburg City Alster.
Feel free to use the Crowne Plaza Hamburg City Alster meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Hamburg event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Meters) | Size (sqm.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Conference 1 | 6 x 3 x 2 | 20 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Conference 1Conference 1 is our smallest meeting room, yet still offers all that you should need such as high-speed WiFi, a magnetic whiteboard wall and an optional screen with ClickShare. This room also benefits from plenty of natural light and is fully air conditioned. Room Type: General Meeting Room Total Size: 215.3 Sq. Mi Dimensions: 6 x 3 x 2 M. Floor Level: Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Conference 2 | 5 x 7 x 3 | 40 | --/-- | -- | 16 | -- | 15 | -- | --/-- | 26 | -- | -- |
Close This Conference 2Conference 2 is a light, airy room perfect for medium-sized meetings and conferences. The room is fully equipped with the latest technology such as ClickShare, a high speed projector and high speed WiFi, as well as being fully air conditioned. The back wall doubles up as a projector screen and whiteboard, as well as being magnetic. Room Type: General Meeting Room Total Size: 430.6 Sq. Mi Dimensions: 5 x 7 x 3 M. Floor Level: Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
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| Conference 3 | 5 x 7 x 8 | 40 | --/-- | -- | 16 | -- | 15 | -- | --/-- | 26 | -- | -- |
Close This Conference 3Conference 3 is located on the ground floor of the hotel and offers the perfect space for a medium-sized meeting or conference for up to 30 people. The room benefits from plenty of natural light and is fully equipped with the latest technology such as ClickShare, high speed wifi, a high resolution projector and a magnetic whiteboard wall. Room Type: General Meeting Room Total Size: 430.6 Sq. Mi Dimensions: 5 x 7 x 8 M. Floor Level: Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
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| Conference 4 | 5 x 7 x 3 | 40 | --/-- | -- | 16 | -- | 15 | -- | --/-- | 26 | -- | -- |
Close This Conference 4Conference 4 is located on the ground floor of the hotel and offers plenty of natural daylight, as well as being fully air conditioned. This room is also available to combine with Conference 3, which increases the space to 80m² to cater for up to 54 people. Room Type: General Meeting Room Total Size: 430.6 Sq. Mi Dimensions: 5 x 7 x 3 M. Floor Level: Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
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| Conference 5 | 5 x 10 x 2 | 50 | --/-- | -- | 25 | -- | 22 | -- | --/-- | 31 | -- | -- |
Close This Conference 5Conference 5 is located on the first floor of the hotel, with easy direct access to our restaurant. This room offers a space of 50m² for up to 30 people and comes fully air conditioned with plenty of natural daylight and is fully equipped with modern technology such as ClickShare, high resolution projector, high-speed internet and a magnetic whiteboard wall. Room Type: General Meeting Room Total Size: 538.2 Sq. Mi Dimensions: 5 x 10 x 2 M. Floor Level: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
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| Conference 6 | 10 x 9 x 3 | 90 | --/-- | -- | 50 | -- | 30 | -- | --/-- | 70 | -- | -- |
Close This Conference 6Conference 6 comes with it’s own private foyer which makes the perfect place for a coffee break. The room is also available to combine with Conference 7 should you require a larger space, providing a total area of 205m². Room Type: General Meeting Room Total Size: 968.8 Sq. Mi Dimensions: 10 x 9 x 3 M. Floor Level: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
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| Conference 7 | 10 x 11 x 2 | 115 | --/-- | -- | 6 | -- | 35 | -- | --/-- | 90 | -- | -- |
Close This Conference 7Conference 7 is one of our largest conference rooms with a space covering 115m², and is also available to combine with conference 6 should more space be required. As well as plenty of natural daylight, this room offers a fantastic view of our atrium. Room Type: General Meeting Room Total Size: 1237.8 Sq. Mi Dimensions: 10 x 11 x 2 M. Floor Level: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
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| Conference 3 + 4 | 5 x 14 x 2 | 70 | --/-- | -- | 35 | -- | 30 | -- | --/-- | 50 | -- | -- |
Close This Conference 3 + 4When combined together, Conference 3 + 4 offer a space of 80m² for up to 54 people. These rooms also benefit from plenty of natural light and are fully equipped with air conditioning, ClickShare, high speed wifi, a high resolution projector and a magnetic whiteboard wall. Room Type: General Meeting Room Total Size: 753.5 Sq. Mi Dimensions: 5 x 14 x 2 M. Floor Level: Ground Level Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
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| Conference 6 + 7 | 10 x 21 x 2 | 205 | --/-- | -- | 150 | -- | 50 | -- | --/-- | 200 | -- | -- |
Close This Conference 6 + 7When combined together, Conference 6 + 7 make up our largest conference space, offering a total area of 205m² for up to 200 people. These rooms also have a private foyer which makes the perfect place for a coffee break. Room Type: General Meeting Room Total Size: 2206.6 Sq. Mi Dimensions: 10 x 21 x 2 M. Floor Level: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
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| The Forum | 10 x 6 x 2 | 60 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This The ForumThe Forum is one of our two new dynamic spaces designed with contemporary, relaxed business practices in mind. The spanish-steps style layout comes complete with plenty of plug sockets, a built-in screen and high speed wifi, offering a comforable, practical and unique multi-functional space. The Forum also offers a large table which transforms into a billiards table. This space can be used as a co-working space or for coffee breaks during the day, and can be booked for private events in the evenin Room Type: General Meeting Room Total Size: 645.8 Sq. Mi Dimensions: 10 x 6 x 2 M. Floor Level: Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
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| The Studio | 10 x 7 x 2 | 70 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This The StudioThe Studio is one of our two new dynamic meeting and event spaces. It is available to use as a Co-Working space during the day, or to book for private events of an evening. This versatile space offers a wealth of possibilities and is perfectly designed to cater to the needs of modern business guests, whether that be as a socializing or working space. Room Type: General Meeting Room Total Size: 753.5 Sq. Mi Dimensions: 10 x 7 x 2 M. Floor Level: Ground Level Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
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Planning an Event? Hamburg Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Crowne Plaza Hamburg City Alster An Ihg Hotel
What time is check in?
Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Crowne Plaza Hamburg City Alster An Ihg Hotel have?
There are 291 rooms in the property.
Is there any meeting space at Crowne Plaza Hamburg City Alster An Ihg Hotel?
Yes, they have 11 meeting rooms that can support various table layouts.
What kind of breakfast is at Crowne Plaza Hamburg City Alster An Ihg Hotel?
Full breakfast buffet with live cooking station can be enjoyed in a relaxing atmosphere - only € 26 per person per day, unless otherwise stated in the offer.
What parking is available at Crowne Plaza Hamburg City Alster An Ihg Hotel?
We have a secure parking garage on site with over 130 spaces for a charge of €22 per night. Not enough parking facilities, according to 53%. For 67%, parking prices were too high.
How much does internet cost?
Free Wifi access in all hotel rooms and areas.
Can I get a AAA rate at Crowne Plaza Hamburg City Alster An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Crowne Plaza Hamburg City Alster An Ihg Hotel?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Crowne Plaza Hamburg City Alster An Ihg Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Crowne Plaza Hamburg City Alster An Ihg Hotel?
Yes. Room service is average. Most guests found the room service acceptable.
Is there a WiFi internet?
Yes. Free Wifi. Good wifi quality. Most guests said the wifi quality was great.
Is there a bar?
Yes. Bar service was unacceptable, according to 55%.
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