Heri Heights Hotel Apartments, SureStay Collection by BW
It offers apartment-style guestrooms with full kitchens, pillowtop beds and premium bedding, free wired and wireless internet, an on-site restaurant and bar (plus a poolside bar), outdoor pool, children's pool, fitness center, garden and playground, and it's about 0.7 miles from the Arboretum; a full buffet breakfast is served from 6–10 am, though the information conflicts about whether that breakfast is complimentary.
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 12:00 PM - midnight
Check-Out 10:00 AM
Year of Last Renovation: 2004
Floors: 14
Rooms: 45
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 44
Suites: 10
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Nightly Parking: USD
Total Taxes: 10.00%
Total Misc Fees: $0.00 USD
Cancellation: Reservations that are cancelled, reduced in length of stay or reduced in numbers are subject to cancellation and no-show fees as follows; If cancelled or modified up to 30 days before the date of arrival, no fee will be charged. If cancelled or modified
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- 24-hour fitness facilities
- Airport transportation (surcharge)
- Banquet hall
- Barbecue grill(s)
- Braille or raised signage
- Business center
- Casino nearby
- Check In: 12:00 PM - midnight
- Check Out: 10:00 AM
- Children's pool
- Concierge services
- Couples/private dining
- Dry cleaning/laundry service
- Elevator
- Free WiFi
- Free breakfast
- Free self parking
- Free wired internet
- Front desk (limited hours)
- Garden
- Green Tourism Program
- Laundry facilities
- Luggage storage
- No cribs (infant beds) available
- Number of bars/lounges - 1
- Number of meeting rooms - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Pets not allowed
- Picnic area
- Playground on site
- Professional property host/manager
- Safe-deposit box at front desk
- Service animals not allowed
- Smoke-free property
- Snack bar/deli
- Terrace
- Tours/ticket assistance
- Wheelchair accessible (may have limitations)
In an effort to save the environment, we are embarking on a 'green' campaign to preserve our water and energy resources starting right here at Heri Heights and we request for your assistance. Kindly consider helping us preserve our environment's natural resources. Please note that every day hospitality establishments like Heri Heights consume millions of gallons of water that are used to wash bed linen that has been used only once. In this regard, we launder your bed linen every alternate day i.e. every other day. This will ultimately reduce our water usage for laundering hence preserve water consumption by half the daily usage. However if the bed linen is soiled/ dirty, we will clean it regardless of the routine. In addition, we request all our guests to switch off all electrical appliances when not in use including the water heater and light switches
Please enjoy our full buffet breakfast at our palm cafe restaurant from 6 am to 10 am in the morning. It serves tea,coffee,cereals, assorted fruits, cheese,milk,eggs,bacon,bread,snacks and bitings and fresh fruit juices
There are sufficient parking spaces for the apartments and for visitors to the apartment complex. Residents are requested to register their vehicles and obtain a vehicle pass from the reception. Free and secure parking. No valet service. Residents are requested to be particularly observant when entering or leaving the complex late at night or early in the morning because of the noise that is generated by vehicle engines
We provide free high speed (10Mbps) internet access (Wireless & LAN) with security access codes available from the Reception. All the apartments are wired for high speed internet access through the wall-mounted data ports in either the living rooms or in the bedrooms The public spaces, lobbies and lounges, have wireless connectivity
Property uses a professional cleaning service
Essential workers only - NO
The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV's in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV's and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
FAQs about Heri Heights Hotel Apartments, SureStay Collection by BW
What time is check in?
Check in time is 12:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 10:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Heri Heights Hotel Apartments, SureStay Collection by BW have?
There are 45 rooms in the property.
Is there any meeting space at Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Heri Heights Hotel Apartments, SureStay Collection by BW?
Please enjoy our full buffet breakfast at our palm cafe restaurant from 6 am to 10 am in the morning. It serves tea,coffee,cereals, assorted fruits, cheese,milk,eggs,bacon,bread,snacks and bitings and fresh fruit juices
What parking is available at Heri Heights Hotel Apartments, SureStay Collection by BW?
There are sufficient parking spaces for the apartments and for visitors to the apartment complex. Residents are requested to register their vehicles and obtain a vehicle pass from the reception. Free and secure parking. No valet service. Residents are requested to be particularly observant when entering or leaving the complex late at night or early in the morning because of the noise that is generated by vehicle engines
How much does internet cost?
We provide free high speed (10Mbps) internet access (Wireless & LAN) with security access codes available from the Reception. All the apartments are wired for high speed internet access through the wall-mounted data ports in either the living rooms or in the bedrooms The public spaces, lobbies and lounges, have wireless connectivity
Is there a gym at Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, there is a pool on-site at the property. The Sandalwood Fitness Centre and the swimming pool are open daily for use by residents with our compliments from 7am to 6pm. After hours, kindly pick up the key for the Sandalwood Fitness Centre at the Reception and please be sure to return it after use. However, where residents wish to use the facilities for functions or events, prior arrangements must be made with the management at an additional fee
Is Heri Heights Hotel Apartments, SureStay Collection by BW pet friendly?
Yes, pets are allowed. No pets are allowed.
Is there shuttle service at Heri Heights Hotel Apartments, SureStay Collection by BW?
Please note we do have availability of airport shuttle transfer with the nearest international airport being the Jomo Kenyatta International Airport which is just a 30 minutes drive to the hotel. The charges are $ 35 for a saloon car which is charged per trip. The charges for a van are $ 55 which is charged per trip.
Meeting Rooms and Banquet Rooms at Heri Heights Hotel Apartments, SureStay Collection by BW
Below are the meeting, banquet, conference and event spaces at Heri Heights Hotel Apartments, SureStay Collection by BW.
Feel free to use the Heri Heights Hotel Apartments, SureStay Collection by BW meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Nairobi event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.




Room Details
- Sarit Centre - 1.5 mi
- Adams Arcade - 1.8 mi
- Central Business District (CBD) - 1.8 mi
- Oshwal Centre - 2.1 mi
- World Agroforestry Centre of Nairobi - 4.5 mi
- United Nations - 5.3 mi
- Nairobi National Park Langata Gate - 7.5 mi
- Jomo Kenyatta International Airport - 12.0 mi
- Jamhuri Park - 35.2 mi
- Kenyatta International Conference Centre - 37.2 mi
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What is cool about this hotel?
It offers apartment-style guestrooms with full kitchens, pillowtop beds and premium bedding, free wired and wireless internet, an on-site restaurant and bar (plus a poolside bar), outdoor pool, children's pool, fitness center, garden and playground, and it's about 0.7 miles from the Arboretum; a full buffet breakfast is served from 6–10 am, though the information conflicts about whether that breakfast is complimentary.