Quality Inn West End Richmond

8008 West Broad St., Richmond, VA 23294 United States (USA) near Exit 185b a on I-64 (~2.8mi)
View Map Reservations: 1-800-760-7718
2.0 Star Property
37.624880-77.529730
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 935 guest reviews

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  • Includes an outdoor pool
  • Comp. Breakfast
  • Fitness + Health Center
  • 180 rooms in property
  • 6 floors in property
  • Check-in: 3:00 PM
  • Groups/Meetings rating of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Accessible Coffee Maker in Room 32 Inch LCD Plasma TV Iron and Ironing Board
Non-Smoking
Check Rates1 King Accessible Mobility and Hearing Accessible Visual Alarm Alert Am Fm Radio
Smoking    Non-Smoking
Check Rates1 King Accessible Mobility and Hearing Accessible Visual Alarm Alert Roll in Shower
Smoking
Check Rates1 King Bed
Smoking    Non-Smoking
Check Rates1 King Bed - Free Continental Breakfast Promotion 2
Smoking    Non-Smoking
Check Rates1 King Bed - Free Continental Breakfast Rates
Smoking    Non-Smoking
Check Rates1 King Bed 32 Inch LCD Plasma TV Coffeemaker Iron and Ironing
Smoking
Check Rates1 King Bed 32 Inch LCD Plasma TV Coffeemaker Iron and Ironing Board
Smoking
Check Rates1 King Bed Accessible
Smoking    Non-Smoking
Check Rates1 King Bed Accessible Mobility and Hearing Accessible Visual Alarm Alert
Smoking    Non-Smoking
Check Rates1 King Bed Accessible Mobility and Hearing Accessible Visual Fire
Non-Smoking
Check Rates1 King Bed Accessible Mobility and Hearing Accessible Visual Fire Alarm
Smoking
Check Rates1 King Bed Coffeemaker Free WiFi Iron and Ironing
Non-Smoking
Check Rates1 King Bed Coffeemaker Free WiFi Iron and Ironing Board
Non-Smoking
Check Rates1 King Bed Coffeemaker Iron and Ironing Board 32 Inch LCD Plasma TV
Smoking
Check Rates1 King Bed Mobility Accessible
Smoking    Non-Smoking
Check Rates1 King Bed No
Non-Smoking
Check Rates1 King Bed No Free Continental Breakfast Promotion 2
Smoking    Non-Smoking
Check Rates1 King Bed No Free Continental Breakfast Rates
Smoking    Non-Smoking
Check Rates1 King Bed Non-Smoking Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Smoking Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Smoking
Check Rates1 King Bed Top Floor Air Conditioning Room Coffeemaker Iron
Non-Smoking
Check Rates1 King Bed Top Floor City View - Free WiFi Coffee Maker in Room
Non-Smoking
Check Rates1 King Bed Upgrade
Non-Smoking
Check Rates1 King Coffeemaker Free WiFi Iron and Ironing Board
Non-Smoking
Check Rates1 King Coffeemaker Iron and Ironing Board 32 Inch LCD Plasma TV
Smoking
Check Rates1 King Coffeemaker Iron and Ironing Board Am Fm Radio
Smoking
Check Rates1 King Top Floor City View - Free WiFi Coffee Maker in Room
Non-Smoking
Check Rates1 or 2 Beds
Non-Smoking
Check Rates2 Queen 32 Inch LCD Plasma TV Am Fm Radio Coffeemaker Microwave, Refrigerator
Smoking
Check Rates2 Queen Accessible Coffee Maker in Room Hearing Accessible Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Am Fm Radio 32 Inch LCD Plasma TV Coffeemaker
Non-Smoking
Check Rates2 Queen Beds
Smoking    Non-Smoking
Check Rates2 Queen Beds - Free Continental Breakfast Promotion 2
Smoking    Non-Smoking
Check Rates2 Queen Beds - Free Continental Breakfast Rates
Smoking    Non-Smoking
Check Rates2 Queen Beds 32 Inch LCD Plasma TV Am Fm Radio Air Conditioning
Non-Smoking
Check Rates2 Queen Beds 32 Inch LCD Plasma TV Am Fm Radio Coffeemaker
Smoking
Check Rates2 Queen Beds 32 Inch LCD Plasma TV Radio Am Fm Air Conditioning Room
Non-Smoking
Check Rates2 Queen Beds 32 Inch LCD Plasma TV Radio Am Fm Coffeemaker Air
Smoking
Check Rates2 Queen Beds Accessible Coffeemaker Hearing Accessible
Non-Smoking
Check Rates2 Queen Beds Coffee Maker in Room, Microwave, Refrigerator
Smoking
Check Rates2 Queen Beds Coffee Maker in Room, Microwave, Refrigerator HBO Free Local Calls
Non-Smoking
Check Rates2 Queen Beds No
Non-Smoking
Check Rates2 Queen Beds No Free Continental Breakfast Promotion 2
Smoking    Non-Smoking
Check Rates2 Queen Beds No Free Continental Breakfast Rates
Smoking    Non-Smoking
Check Rates2 Queen Beds Non-Smoking Free Internet, Free Breakfast, Free Parking, Refrigerator
Non-Smoking
Check Rates2 Queen Beds Smoking Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Smoking
Check Rates2 Queen Beds Top Floor Air Conditioning Room Coffeemaker Iron
Non-Smoking
Check Rates2 Queen Beds Upgrade
Non-Smoking
Check Rates2 Queen Coffee Maker in Room, Microwave, Refrigerator HBO Free Local Calls Newer Room
Non-Smoking
Check Rates2 Queen Coffee Maker in Room, Microwave, Refrigerator, Free Continental Breakfast
Smoking
Check RatesAccessible Room with 1 King Bed
Non-Smoking
Check RatesAccessible Room with 2 Queen Beds
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking

Local Attractions

VCU, University of Richmond, Richmond Metropolitian Convention Center, Science Museum of Virginia, Kings Dominion, Historic Ashland District, Virginia Commonwealth University, Innsbrook, Henrico Doctor's Hospital, St. Mary's Hospital, Short Pump Mall

Verified Reviews of Quality Inn West End

Below are the verified reviews from guests that we have booked recently:
"Never Stayed There. They called and said they were overbooked and left me out of no where to stay. V"
Overall Score1.0/ 5
Never Stayed There. They called and said they were overbooked and left me out of no where to stay. Very MESSY! At last minute had to book room at RodeWay Inn which is nasty, filthy, spider webs, smelly with bums hanging around. HIGHLY UPSET!
(Individual traveler, booked 1 room), from US flag
11-Sep-2021 Verified Review, stayed from Fri Sep 10 to Sun Sep 12 2021 at a $106.99 average nightly rate.
"Horrible one night stay."
Overall Score1.0/ 5
Only stayed one night. Had two fire alarms go off that kept me up until 2:30am. TV remote did not work. Only able to watch one network. No coffee pot. No bath towels in the bathroom. Will never stay there again.
(Individual traveler, booked 1 room), from US flag
19-Aug-2021 Verified Review, stayed from Mon Aug 16 to Thu Aug 19 2021 at a $72.99 average nightly rate.
"Gross"
Overall Score1.0/ 5
I would not send my worst enemy here. The lady that was trying to check us in had to look for a clean room and had to ask housekeeping. Going up to our room, the floor was filthy, as in never cleaned. When we got to the room there were burn marks in the blankets and stains on them. Not to mention that when I put my blanket down on the bed, there were BEDBUGS! WE Immediately left and went to Holiday Inn.
(Individual traveler, booked 1 room), from US flag
15-Jul-2021 Verified Review, stayed from Sat Jul 10 to Sun Jul 11 2021 at a $86.99 average nightly rate.
"Hotel"
Overall Score2.0/ 5
This hotel is not up to the standards. Mould in bathroom. Breakfast was not worth the food.
(Individual traveler, booked 1 room), from US flag
29-Nov-2019 Verified Review, stayed from Thu Nov 28 to Sat Nov 30 2019 at a $57.60 average nightly rate.
"The hotel was very dated, microwave did not work lamp did not work."
Overall Score1.0/ 5
Overall the facility was dated, microwave inoperative, one lamp inoperative, TV picture color very red, carpet was very old and coming apart.on the other hand the front desk staff are extremely helpful.
(Individual traveler, booked 1 room), from US flag
14-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sun Oct 13 2019 at a $79.00 average nightly rate.
"Unkept. Musty smell. .need renovating."
Overall Score1.0/ 5
Had to cut our visit short..furniture in bad/chipped condition. .carpet dirty and sticky. .bathroom door knob broken. Old room smell. Ice machine on the floor..2 floors down..TV not working. .never again. .checked in @ The Hilton ..
(Individual traveler, booked 1 room), from US flag
27-Jul-2019 Verified Review, stayed from Fri Apr 12 to Mon Apr 15 2019 at a $73.50 average nightly rate.
"Nice hotel. reasonable price."
Overall Score5.0/ 5
Stayed here for the Richmond race. Hotel was clean, bed comfortable, breakfast good. Good price, not far from track, easy to get to.
(Individual traveler, booked 1 room), from US flag
15-Apr-2019 Verified Review, stayed from Fri Apr 12 to Sun Apr 14 2019 at a $81.12 average nightly rate.
"The property needs ipdating."
Overall Score3.0/ 5
We Were Disappointed With the Quality Of The Quality Inn. The pictures displayed looked modern and ckean. I will not use the shower and walk around barefoot.
(Individual traveler, booked 1 room), from US flag
06-Nov-2018 Verified Review, stayed from Tue Nov 06 to Wed Nov 07 2018 at a $63.90 average nightly rate.
3.0 out of 5. Based on 935 guest reviews

Property Description

Room type subject to availability. There may be an additional charge for more than 2 adults in a guest room. We want to welcome you to a hotel of convenience and cost savings, with all your necessities fulfilled and your expectations being met. The pride that each staff member has here at the Quality Inn West End, gives you, the guest, the assurance that you will be given the VIP treatment from the time you check-in. Our $2 million renovation is complete and now we offer NEWLY RENOVATED ROOMS. All rooms have microwave, refrigerators, new flat screen TV's, free WIFI, and also accompanied by a complimentary full hot breakfast that is served daily. There is also a guest laundry at the hotel, free business center with internet access to scan, copy, print your work with complimentary fax also. For groups we have complimentary parking and multiple eating options within walking distance. Book with us today and we look forward to hosting you.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2013
Floors: 6
Rooms: 180
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 154
Handicap Rooms: 4
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0 View Spaces
Meeting Space: 0 sq. feet
Banquet Space: Holds 0 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
FEMA Approved: Yes
Pool Info: Outdoor Pool
Ownership: Elite Hospitality
Policies / Expenses
Cancellation:
Groups require 30 days notice to cancel
Nightly Parking: FREE
Typical Group Deposit: 0
Total Taxes: 14.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 8.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Voicemail

Airport & Shuttle Information

We are approximately 18 miles from Richmond International Airport.

Local Shuttle Info: none.

Breakfast Information

Free Continental Breakfast with hot items.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Internet / WiFI

Free Wi-Fi.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Quality Inn Richmond West, Quality Inn West End

Seasonality of Hotel Rates at Quality Inn West End Richmond

Rate fluctuations of Quality Inn West End Richmond

The chart above shows seasonality of prices for both our group rates and the best individual traveler rates our rate checker could find at the time the group offer was placed. The best group rate shown is 45.9% in April 2019 and the highest average individual rate is $114 in the month of June 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn West End Richmond in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Quality Inn West End Richmond

Below are the meeting, banquet, conference and event spaces at Quality Inn West End Richmond.

Feel free to use the Quality Inn West End Richmond meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
133 5 x 5 x 5 0--/----------1--/--------
Close This

133

Room Type:
General Meeting Room
Total Size:
0 Sq. Mi
Dimensions:
5 x 5 x 5 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    131 5 x 5 x 5 0--/----------1--/--------
    Close This

    131

    Room Type:
    General Meeting Room
    Total Size:
    0 Sq. Mi
    Dimensions:
    5 x 5 x 5 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available

      FAQs about Quality Inn West End

      What time is check in?

      Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

      What time is check out?

      Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

      How many rooms does Quality Inn West End have?

      There are 180 rooms in the property.

      Is there any meeting space at Quality Inn West End?

      Yes, they have 2 meeting rooms that can support various table layouts.

      What kind of breakfast is at Quality Inn West End?

      Free Continental Breakfast with hot items.

      How much does internet cost?

      Free Wi-Fi.

      Can I get a AAA rate at Quality Inn West End?

      Yes, they have stay dates that support AAA hotel discounts. Example room type: 1 King AAA Rate Accessible Coffee Maker in Room 32 Inch LCD Plasma TV

      Can I get a Senior or AARP rate at Quality Inn West End?

      Yes, they have stay dates that support Senior hotel discounts. Example room type: 1 King Senior AARP Rate ID Required Accessible Mobility and Hearing Accessible

      Is there a gym at Quality Inn West End?

      Yes, there is a gym/fitness area available on-site at the property.

      Is there shopping nearby?

      Yes. Shopping, restaurants and bars in the area are great. Located near shopping areas with easy access to parking. Several shopping centers nearby. Great shopping. Most guests liked the proximity to shopping.

      Is there a WiFi internet?

      Yes. Free Wifi. Average wifi quality. About half of guests thought the wifi quality was ok.

      Are there rooms with kitchenettes?

      Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

      Is there a pool at Quality Inn West End?

      Yes, there is a pool on-site at the property. Outdoor Pool.

      Testimonials:

      Testimonials icon
      "This is a fantastic! You all made it so easy to get the word out that our club was looking for hotels. So much easier I can't even believe it! " J.H. - Cincinnati, OH

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