Heritage Inn Express Chico

725 South Broadway St., Chico, CA 95928 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
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Based on 294 guest reviews

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  • With an outdoor pool!
  • Free breakfast
  • 39 rooms in hotel
  • Hotel has 2 floors
  • Hotel has 6 suites
  • Check-in time: 3:00 PM
  • Groups & Meetings rating of 7.0/10

Check Current Prices

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Check Rates2 Double Beds
Check Rates2 Double Beds Renovated
Check Rates2 Queen Beds
Check Rates2 Queen Beds Renovated
Check RatesDeluxe Queen Room
Check RatesDouble Room with 2 Double Beds
Check RatesRack 2 Double Beds
Check RatesRack 2 Queen Beds
Check RatesRack Single King Bed

Local Attractions

Chico Museum, Sierra Nevada Brewing Company, Mount Shasta / Shasta Lake, National Yo-Yo Museum, Stansbury Home, Chico State University, Lake Oroville, Mount Lassen Volcanic National Park

Verified Reviews of Heritage Inn Express Chico

Below are the verified reviews from guests that we have booked recently:
"I have never paid this much for a place like this."
Overall Score1.0/ 5
I was given the wrong room the first time. Second time they gave me that key of a room where two guys were staying already. When I was given the right key was surprising seeing bedding without covers, dirty floors, curtains falling a part, scratches on the floor, water takes for ever to get hot, sink was plugged. I was supposed given the last room and the they bring me some covers for our beds, covers with holes (looks like with cigarettes) I wish I could upload the pictures I took. If you traveling with family or pleasure definitely avoid this place. I have never paid so much for a place like this and I would definitely never staying here again.
(Individual traveler, booked 1 room), from US flag
28-Nov-2021 Verified Review, stayed from Sat Nov 27 to Sun Nov 28 2021 at a $98.99 average nightly rate.
"Not Acceptable"
Overall Score1.0/ 5
smoke alarm ripped off wall; dirty linens; unknown persons pounding on door 3xs during night; shower water tepid; sand on floor of rooms; bathroom not clean; no wastebaskets.
(Individual traveler, booked 1 room), from US flag
31-Oct-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $103.99 average nightly rate.
"Never stayed there."
Overall Score4.0/ 5
I never stayed the nights You're referring to if my credit card has been charged I need to know what's going on please get back to me my phone numbers 5306803479 Tim Nance.
(Individual traveler, booked 1 room), from US flag
18-Sep-2021 Verified Review, stayed from Wed Sep 08 to Fri Sep 10 2021 at a $107.99 average nightly rate.
"Needs Work"
Overall Score2.0/ 5
No numbers on door, hard to locate room. Outside was dirty, trash laying around.
(Individual traveler, booked 1 room), from US flag
10-Sep-2021 Verified Review, stayed from Mon Sep 06 to Tue Sep 07 2021 at a $88.62 average nightly rate.
Overall Score5.0/ 5
Staff was very polite and respectful and helpful.
(Group coordinator, booked 2 rooms), from US flag
25-Feb-2020 Verified Review, stayed from Sat Feb 22 to Sun Feb 23 2020 at a $71.99 average nightly rate.
"Dirty, noisey, unhelpful."
Overall Score1.0/ 5
Unfortunately this was not a nice place to stay. The gap between the front door and the floor was so large, the light glared in and it made it very noisy. it is already on a busy street with a lot of trucks. putting towels down helped. The sink was dirty and counter space was an inch on each side. It ended up being an adjoining room to a person who threw up and coughed/gagged both nights, both inside his room and outside on the balcony. The room smelled badly of smoke and a cleaner to cover the smell. It was a non smoking room. Cleaning services never came, so no new towels. My card key didn't work the 2nd day and the lady said they do that to make sure you come back to the office to re instate it and they can verify it's you and not someone else using the room. I was not notified of this prior. The TV didn't work and the gentleman said he would 'be right there' to fix it and never came. When I asked again, a lady, who didn't know how to fix it came and had to call someone for help and after a while discovered why it was not working. The A/C unit would only let the temp go down to 68 and was loud. When I asked about the temp going lower they said they would look at it but no one came. The garbage on the stairs and parking lot was food and plastic fast food containers. No fan in the room and the fridge froze anything inside.
(Individual traveler, booked 1 room), from US flag
14-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sun Oct 13 2019 at a $90.61 average nightly rate.
"Adequate for shelter."
Overall Score2.0/ 5
Functional. Odd things, like mis matched mattress set. Very thin blanket between two flat sheets is all you get. I would advise bringing your own sheets, blankets and pillows, because theirs are worn out. The 2nd day, the one wash cloth that we used was not replaced, although the towels were replaced. There is a list of the cost of towels behind the front desk. So, if you need an extra, it will be like $10 extra. The deadbolt locks if you play with the door. I think it has smoke detectors. It has running water and the shower functions and is warm enough. The A/C works. There is a mini fridge and microwave. I suppose it is a good deal for downtown Chico.
(Individual traveler, booked 1 room), from US flag
16-Apr-2019 Verified Review, stayed from Fri Apr 12 to Sun Apr 14 2019 at a $98.33 average nightly rate.
2.0 out of 5. Based on 294 guest reviews

Property Description

Our hotel in Chico CA is close to California State University Chico and conveniently located in the heart of downtown in Chico CA. Our Chico CA hotel is perfect for both the business and leisure traveler, that is looking for an affordable and comfortable stay. After a long day of site seeing, guest can relax at our outdoor pool and enjoy some California sun. Wake up energized in the morning with our complimentary breakfast that will start your day right. We also provide free Wi-Fi to stay connected and hassle free parking for our guest. Visit our hotel in Chico, CA and let our friendly staff help you book your next enjoyable stay!

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2015
Floors: 2
Rooms: 39
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 34
Handicap Rooms: 2
Suites: 6
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Pool Info: Outdoor Pool
Policies / Expenses
All reservations must be cancelled 24 hours before date of arrival. All no shows will be charged for the first night of stay.
Total Taxes: 12.00%
Total Misc Fees: $2.00 USD
(mandatory resort fees/taxes)

Amenities / Features

  • Air conditioning
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Free local calls
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable

Airport & Shuttle Information

Chico Municipal Airport (5.1 Mile), Sacramento International Airport (83.6 Mile)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free Continental Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pet friendly - $30+tax pet fee per stay

Parking Info

Free Parking

Internet / WiFI

Free Wi-Fi

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FAQs about Heritage Inn Express Chico

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Heritage Inn Express Chico have?

There are 39 rooms in the property.

What kind of breakfast is at Heritage Inn Express Chico?

Free Continental Breakfast

What parking is available at Heritage Inn Express Chico?

Free Parking

How much does internet cost?

Free Wi-Fi

Can I get a AAA rate at Heritage Inn Express Chico?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Heritage Inn Express Chico?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there shopping nearby?

Yes. Located near shopping areas and the city center. Close access to shopping. Great shopping. Most guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Wifi was not working. Wifi quality could be improved. Most guests said the wifi quality was bad.

Is there a pool at Heritage Inn Express Chico?

Yes, there is a pool on-site at the property. Outdoor Pool.


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"Thank you very, very much. Your services allowed me, one person, to make all hotel arrangements for 15 people, in 7 different cities, in less than one week. I can't tell you how much this service has helped me." B.H. - Topeka, KS

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