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Very Good
4.0/5
Based on 361 guest reviews
- Has an outdoor pool!
- Airport shuttle provided
- Gym is available on property
- 128 rooms in property
- 7 floors in hotel
- 5 suites in hotel
- Check-in: 3:00
- Groups/Meetings rating of 10.0/10
- 2 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Phoenix Convention Center, US Airways Arena, Chase Field, Dodge Center, Herberger Theatre, Shops at the Arizona Center, Symphony Hall, Center, Phoenix Public Library, Science Center, Phoenix Art Museum, and more.
Map / Landmarks Near Hotel San Carlos - Downtown Convention Center
Verified Reviews of Hotel San Carlos Downtown Convention Center
Below are the verified reviews from guests that we have booked recently: "Pool with NO WATER, NOT handicapped accessible, cockroaches in towels."
Overall Score1.0/ 5
This is a bungled reservation compliments of Trip Advisor who LIED and said there was a pool, free breakfast and non smoking. Patrons in the lobby were smoking and there were cockroaches in the towels. Oh and there is NO PARKING. We had to walk to and from the parking garage with four sleepy little ones, late at night. Additionally, I will be seeking a refund through Trip Advisor for two rooms, one night.
Danna P. (Group coordinator, booked 2 rooms), from 
25-Apr-2022 Verified Review, stayed from Mon Apr 18 to Tue Apr 19 2022 at a $113.99 average nightly rate. 
"Expedia.com booking agent LIED to make the sale knowing that there was little other choice."
Overall Score1.0/ 5
We looked for a hotel while traveling when we realized we were going to need to stay overnight in Phoenix. The booking agent could not find a room that met our criteria: no smoking, pool, free breakfast, handicap accessible. He told us this hotel had all of the above. Upon arrival, we discovered that the pool did exist, but it had no water in it. There was a high step into every bathroom. There were steps to the pool area. Wheelchairs and walkers did not fit into the narrow spaces and the A/C was not within our control. “Patrons” that appeared to be vagrants stood in the lobby smiling, while the clerk conversed with them. Family with asthma and critical allergies so we always request nonsmoking facility. We asked for a discount or refund when we found cockroaches in the bath towels. The clerk refused and said his hands were tied and that we would have to contact Expedia.com who handles their booking.
Danna P. (Group coordinator, booked 2 rooms), from
22-Apr-2022 Verified Review, stayed from Mon Apr 18 to Tue Apr 19 2022 at a $113.99 average nightly rate. "The stay was nice, I enjoyed the historical features."
Overall Score4.0/ 5
The overall stay was great!
Michelle R. (Individual traveler, booked 1 room), from
08-Feb-2022 Verified Review, stayed from Sat Feb 05 to Sun Feb 06 2022 at a $175.99 average nightly rate. "Just stayed overnight."
Overall Score4.0/ 5
Staff was very polite and was helpful. Enjoyed staying in a classic hotel of yesteryear.
Raymond K. (Individual traveler, booked 1 room), from
21-Apr-2021 Verified Review, stayed from Sun Apr 18 to Mon Apr 19 2021 at a $130.99 average nightly rate. "Worst I ever been."
Overall Score1.0/ 5
Ive stayed at better accommodations for the same price .. small toom tiny bath room cant control room temperature the list goes on but not worth the effort to complain it won't change the fact this place is out dated.
Bryant M. (Individual traveler, booked 1 room), from
11-Aug-2019 Verified Review, stayed from Fri Aug 09 to Mon Aug 12 2019 at a $70.29 average nightly rate. "Excellent"
Overall Score5.0/ 5
Excellent
Qiushui C. (Individual traveler, booked 1 room), from
28-Apr-2019 Verified Review, stayed from Tue Apr 23 to Thu Apr 25 2019 at a $189.00 average nightly rate. Property Description
Welcome to the remarkable Hotel San Carlos! Our historic boutique hotel has a rich and storied past with highlights featuring Hollywood Stars such as Mae West, Humphrey Bogart, and Clark Gable. We are located in the heart of downtown, just a few blocks from the Phoenix Convention Center, Chase Field (Diamond Backs), U.S. Airways Arena (Phoenix Suns), Dodge Center, The Orpheum and Herberger Theatres, to name only a few of the premier Phoenix hot spots for sports, theater, and convention services.We invite you to stay with us and experience the courtesies of a gentler era.We are a full service boutique hotel accommodating an authentic Irish Pub, a sidewalk Bakery & Café, a gift shop, an old fashioned Barber and Shoe Repair Shop, in addition to a full service restaurant and lounge. While residing with us you will experience Phoenician hospitality reminiscent of Hollywood's golden era.
Details / Other Expenses
| Check In: | 3:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2003 |
| Floors: | 7 |
| Rooms: | 128 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 128 |
| Handicap Rooms: | 0 |
| Suites: | 5 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 5000 sq. feet |
| Banquet Space: | Holds 80 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 3.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11 a.m. to 2 a.m. |
Policies / Expenses
| Cancellation: Individuals may cancel up to 48 hours prior to scheduled check-in without penalty. Group cancellations must occur in advance of the 30 day reservation deadline. | |
| Nightly Parking: | $20. |
| Total Taxes: | 13.27% |
| Total Misc Fees: | $3.00 USD (mandatory resort fees/taxes) |
| Resort/Hotel Fee: | 3.00 Per Night |
| Parking Fee: | 20.00 Per Night (Valet) |
| Additional Person Fee: | 10.00 Per Person |
| Food and Beverage Service Charge: | 18.00% |
| Banquet Bottled Water: | 2.00 Per Item |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Central location
- Charge for early check out
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Hairdryer available
- Hair dresser
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Radio in room
- Restaurant
- Shop
- Shower
- Shows or evening entertainment
- Solarium
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Terrace
- Travellers cheques accepted
- Valet Parking
- Voicemail
- Spa
- Laundry valet service
- DVD Player
- Handicap accessible
- Child facilities
- Currency exchange
- Car rental
- Concierge service
- Grocery service
- Airport Shuttle
Airport & Shuttle Information
Hotel San Carlos is a 10 minute ride from the Sky Harbor Airport. We are located 4.6 miles away. Cab fare is approximately $18.
Airport Shuttle? Yes! There is an airport shuttle.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Previously known as:
Hotel San Carlos, Hotel San Carlos Downtown Convention Center
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Meeting Rooms and Banquet Rooms at Hotel San Carlos - Downtown Convention Center
Below are the meeting, banquet, conference and event spaces at Hotel San Carlos - Downtown Convention Center.
Feel free to use the Hotel San Carlos - Downtown Convention Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Phoenix event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Senator's Room | 52 x 13 x 9 | 707 | 40/-- | -- | 30 | 17 | 20 | 17 | 4/4 | 60 | 55 | -- |
Close This Senator's RoomRoom Type: General Meeting Room Total Size: 707 Sq. Mi Dimensions: 52 x 13 x 9 Ft. Floor Level: 2 Power Outlets: 6 Columns: 3 Windows: 5 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Rental fee will be offset by food/beverage purchase. | ||||||||||||
| Governors Room | 51 x 11 x 9 | 565 | 24/-- | 15 | 24 | 15 | 12 | 20 | --/-- | 40 | -- | -- |
Close This Governors RoomWireless internet and T-1 connections are available in both our meeting rooms. Audio-visual equipment and catering services are also available upon request. Room Type: General Meeting Room Total Size: 565 Sq. Mi Dimensions: 51 x 11 x 9 Ft. Floor Level: 3 Power Outlets: 5 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Rental fee will be offset by food/beverage purchase. | ||||||||||||
Planning an Event? Phoenix Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hotel San Carlos Downtown Convention Center
What time is check in?
Check in time is 3:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hotel San Carlos Downtown Convention Center have?
There are 128 rooms in the property.
Is there any meeting space at Hotel San Carlos Downtown Convention Center?
Yes, they have 2 meeting rooms that can support various table layouts.
Can I get a AAA rate at Hotel San Carlos Downtown Convention Center?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hotel San Carlos Downtown Convention Center?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Hotel San Carlos Downtown Convention Center?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Hotel San Carlos Downtown Convention Center?
Yes. Room service could have been improved. The majority of guests complained about the room service.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. WiFi never worked. Wifi quality could be improved. Most guests said the wifi quality was bad.
Is there a pool at Hotel San Carlos Downtown Convention Center?
Yes, there is a pool on-site at the property..
Testimonials:
"Originally I thought planning reservations for a group would be challenging, however, your site made it much easier than I ever imagined! Thank you!" S.R. - Hartford, CT
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