Comfort Inn & Suites

2601 Severn Ave., Metairie, LA 70002 United States (USA) near junction 228 on I-10 (~0.3mi)
2.5 Star property
View map Reservations: 1-800-219-2797
30.000038 -90.158910
+1-800-219-2797
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Very good
4.0/5

Based on 514 guest reviews

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  • Outdoor pool at hotel
  • Fitness + Health Center
  • 251 rooms in property
  • 17 floors in property
  • 95 suites in property
  • Check-in: 3pm
  • Groups/Meetings rating of 10.0/10
  • 7 conference rooms in property

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates 1 King Bed
Non-smoking
Check rates 1 King Bed - Free WiFi, Refrigerator 42 Inch TV Coffee Maker, Hair Dryer
Non-smoking
Check rates 1 King Bed - Free WiFi, Refrigerator 42 Inch TV Coffee Maker, Hair Dryer Iron
Non-smoking
Check rates 1 King Bed Accessible
Non-smoking
Check rates 1 King Bed Accessible - Free WiFi, Refrigerator 42 Inch TV Coffee Maker, Hair Dryer
Non-smoking
Check rates 1 King Bed Suite
Non-smoking
Check rates 1 King Bed Suite - Free WiFi, Refrigerator 42 Inch TV Coffee Maker, Hair Dryer
Non-smoking
Check rates 2 Queen Beds
Non-smoking
Check rates 2 Queen Beds Microwave, Refrigerator, Coffee Maker, Hair Dryer Coffee
Non-smoking
Check rates 2 Queen Beds Microwave, Refrigerator, Coffee Maker, Hair Dryer Coffee and Tea
Non-smoking
Check rates 2 Queen Room
Non-smoking
Check rates Choice Priv Rate Member Num Req 1 King Bed - Free WiFi, Refrigerator 42 Inch TV Coffee Maker, Hair D
Non-smoking
Check rates Choice Priv Rate Member Num Req 1 King Bed Accessible - Free WiFi, Refrigerator 42 Inch TV Coffee Ma
Non-smoking
Check rates Choice Priv Rate Member Num Req 1 King Bed Suite - Free WiFi, Refrigerator 42 Inch TV Coffee Maker,
Non-smoking
Check rates Choice Priv Rate Member Num Req 2 Queen Beds Microwave, Refrigerator, Coffee Maker, Hair Dryer Coffe
Non-smoking
Check rates Junior Suite 1 King Bed
Non-smoking
Check rates Standard | King Bed
Non-smoking

Local attractions

Seven Miles from the French Quarter and Louis Armstrong Airport. Located (1) block from Lakeside Shopping Mall & Mardi Gras Parade Route.

Our HotelPlanner expert reviews of Comfort Inn & Suites

Our experts HotelPlanner experts periodically visit and review the hotels we represent in person.
"Great Location In Metairie!"
Overall score3.5/ 5
The Best Western Plus Landmark Hotel is centrally located in Metairie, 10 minutes west of New Orleans. You can walk to the mall, countless restaurants and services in less than 10 minutes. For those traveling to points east and west, the entrance to I-10 is 3 quick right turns away. Inside, this full service hotel has a bistro, pool, fitness center AND the largest hotel ballroom in Jefferson Parish! You will be impressed by the gold leaf ceilings and crystal chandeliers. Rooms are clean, well-maintained, and basic. Every room has a microwave, fridge, and one of the largest flat screen tvs I have seen in a standard hotel room. Once the Tower section reopens, it will boast additional meeting space and suites. This hotel is a good option for hosting conventions and large banquets. Sports teams will appreciate quick access to Lafraniere Park and the Pontchatrain Center.
Michele P, a local HotelPlanner Metairie expert from US flag
22-Nov-2013 Verified review

Verified reviews of Comfort Inn & Suites at Copeland Tower

Below are the verified reviews from guests that we have booked in recently:
"Easy check in with Maximus Xander made me coffee at four am"
Overall score5.0/ 5
Easy
(Individual traveller, booked 1 room), from US flag
27-Apr-2026 Verified review, stayed from Sun Apr 26 to Mon Apr 27 2026 at a $135.15 average nightly rate.
"The Staff"
Overall score5.0/ 5
The staff were both helpful and friendly.
(Individual traveller, booked 1 room), from US flag
23-Mar-2026 Verified review, stayed from Sat Mar 21 to Sun Mar 22 2026 at a $232.99 average nightly rate.
"Comfort Inn and Suites at Copeland Tower"
Overall score5.0/ 5
The room size was perfect, adequate parking and very professional staff.
(Individual traveller, booked 1 room), from US flag
17-Jan-2026 Verified review, stayed from Thu Jan 15 to Sat Jan 17 2026 at a $133.99 average nightly rate.
"Nice stay"
Overall score4.0/ 5
Clean facility with easy parking and access.
(Individual traveller, booked 1 room), from US flag
01-Dec-2025 Verified review, stayed from Sun Nov 30 to Mon Dec 01 2025 at a $117.80 average nightly rate.
"Fine Hotel with wonderful friendly service"
Overall score4.0/ 5
We only stayed one night. The King Bed Room was very nice. The front desk and service was friendly and helpful. Will stay here again on my next visit.
(Group coordinator, booked 2 room(s)), from US flag
10-Nov-2025 Verified review, stayed from Sat Nov 08 to Sun Nov 09 2025 at a $195.99 average nightly rate.
4.0 out of 5. Based on 514 guest reviews

Property description

The Landmark, a full service hotel, has 251 professionally appointed guest rooms that sprawl across two buildings referred to as The Annex and Tower. Our Annex side houses 156 Deluxe Guest Rooms, and over 10,000 square feet of convention space. Nestled in the heart of our lobby is The Grotto Bar & Café, Serving American Fare and Louisiana Favorites 7 days a week. The Tower is the site of a 16.4 million dollar project, recently completed in August of 2015. Now home to ninety-five 750 square foot Executive One Bedroom Suites, and over 5,000 square feet of Banquet and Meeting space, this unique property can accommodate any sized group for any occasion. Listed below are a few of our amenities that are available for your convenience. Please reach out to us should you have any questions or requests. PARKING: Complimentary on-site and covered parking for all vehicles, including buses. Additional Landmark Hotel-Special Services: Deluxe Rooms include- Microwave & Mini Refrigerator, Iron w/ Ironing Board, Hair Dryer, Data Port, Voice Mail, AM/FM Alarm Clock Radio, 42" Flat Screen TV, In-room Safe & a Coffee Maker for your convenience One Bedroom Suites include - Full kitchen with a Stove Top, Dishwasher, Apartment Sized Refrigerator, Microwave, Toaster, Can Opener, Coffee Maker, Chef Knives, Silverware, Table Settings, Cooking Utensils, Pots & Pans, Corningware, Breakfast Nook, Parsons Table, Pull Out Sofa, Two Large Flat Screen TV's, Hair Dryer, and Modern Furnishings. Included in all guest rooms: -Complimentary High Speed Wireless & Hard Wired Internet Access -Business Center -Fitness Center -Atrium Lounge Area -Guest Laundry -Valet Laundry (additional fees apply) -Free local calls -Seasonal Outdoor Swimming Pool -Walking Distance from the largest Tax Free Shopping Mall in the area -Centrally located to several popular restaurants and supermarkets for your convenience

Details / Other expenses

Check-in: 3pm
Check-out: 11am
Year of last renovation: 2015
Floors: 17
Rooms: 251
Corridors: All rooms have interior hallways
Non-smoking rooms: 240
Rooms with disabled access: 14
Suites: 95
Room windows: Windows don't open
Cleaning frequency: Weekly
Meeting rooms: 7 View spaces
Meeting space: 28191 sq. feet
Event space: Holds 981 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: 2.0 Miles
Dist. to the nearest gym: On-site
Lounge/Bar hours: M-W 2pm-8pm; S-S 2pm-10pm
Federal Emergency Management Agency (FEMA) approved: Yes
Pool Info:
10am-10pm - seasonal Heated outdoor
Policies / Expenses
Cancellation:
72 hours for individuals, 30 days for groups, strict terms apply for Special Event dates.
Nightly parking: Free
Typical group deposit: Varies
Total taxes: 12.75%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 9.75%
City Tax: 9.75%
Food and Beverage Tax: 9.75%
Porterage Fee: 5.00 Per Person (round trip)
Food and Beverage Service Charge: 23.00%
Banquet Bartender Fees: 20.00 Per Hour
Avg. Continental Breakfast Cost: 0.00 Per Person
Avg. Buffet Breakfast Cost: 0.00 Per Person
Avg. Plated Lunch Cost: 20.00 Per Person
Avg. Buffet Lunch Cost: 24.95 Per Person
Avg. Boxed Lunch Cost: 12.00 Per Person
Avg. Plated Dinner Cost: 20.00 Per Person
Avg. Buffet Dinner Cost: 25.00 Per Person
Banquet Urn of Coffee: 24.00 Per Item
Banquet Soft Drinks: 1.50 Per Item
Banquet Bottled Water: 1.75 Per Item

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Generator for sleeping rooms
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Solarium
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: Showtime
  • Terrace
  • Voicemail

Airport & shuttle information

Seven miles from Louis Armstrong Airport

Local shuttle info: Hotel does not have an shuttle service. You may contact Airport Shuttle New Orleans (504)522-3500 for your transportation needs.

Breakfast information

The Grotto Cafe serves an Hot American Buffet daily, the current price is $7.50 plus tax per person.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Parking information

Parking is completely free. Please advise us of bus parking needs in advance so we may reserve space for your group.

Internet/Wi-Fi

Free Wi-Fi throughout the entire property including private guest rooms.

Cleaning policies

With the aid of ECOLAB, The Copeland Collection of Hotels is using best practices in hospitality hygiene standards in our hotels while still providing exceptional service, superior comfort and our distinct flavor of southern hospitality. Some of the steps to ensure you remain safe and healthy while staying with us include: Guest- Accessible personal sanitizing solutions: Provide stations throughout the hotel to ensure all guests and staff have the ability to ensure they can practice heightened hygiene protocols Continuous Cleaning in Public Space and Back of House: Increase the frequency of cleaning public areas and places you don’t see with EPA certified products, focusing on specific high touch areas. 12 In room High-Touch, Deep Cleaning Areas: Extra disinfection of the most frequently touched guest room areas -door handles, light switches, curtain wands, Television remotes and more. De-Clutter Amenities: Removing Guest Directories, paper collateral, Pens, Do Not Disturb signs and notepads. These will

About Comfort Suites

  • Pull-out sofa beds, microwave and refrigerator in each room
  • Spacious rooms with separate areas for working and relaxation
  • Grab and Go breakfast option
  • Free hot breakfast with two flavors of waffles, meat, and eggs
  • In-room recharge station and coffee
  • Free daily newspaper and high-speed internet access
  • 100% smoke free facility
  • Marketplace with snacks and drinks

The Comfort Suites highlights above are subject to change without notice.

Previously known as:
Ascend Collection Hotel, Best Western Plus Landmark Hotel & Suites, Best Western Plus Landmark Hotel & Suites Metairie, Best Western Plus Landmark, Copeland Tower Suites, Copeland Tower Suites by Ascend

Seasonality of Hotel Rates at Comfort Inn & Suites

Rate fluctuations of Comfort Inn & Suites

The chart above shows seasonality of prices for both group rates and the best individual traveler rates our rate checker could find at the time the group offer was placed. The lowest group rate shown is 20.6% in August 2025 and the highest average individual rate is $226 in the month of February 2025. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn & Suites in a month when rates are lower.

Meeting rooms and event rooms at Comfort Inn & Suites

Below are the meeting, conference and event spaces at Comfort Inn & Suites.

Feel free to use the Comfort Inn & Suites meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Metairie event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)
Size
(sq ft)
Event
5'/6
Event space layout
Crescent
Crescent tables layout
Classroom
Classroom meeting layout
Hollow
Square
Hollow square table layout
U-shape
U-shape meeting layout
Boardroom
Boardroom meeting space
Convention
8'/10'
Convention booth layout
Theatre
Theatre layout
Reception
Reception desk for meetings
Regist.
desk
Registration desk for meetings
Chateau A 52 x 29 x 0 1531 140/140 140 75 38 42 38 --/-- 159 168 --
Close this

Chateau A

Room type:
General Meeting Room
Total size:
1531 Sq. Miles
Dimensions:
52 x 29 x 0 Ft
Floor level:
Windows:
6
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Chateau A Meeting space thumbnail 1
Chateau A Meeting space thumbnail 2
Chateau A Meeting space thumbnail 3
Photo of Chateau A
Chateau B 52 x 29 x 0 1531 140/140 126 75 38 42 38 --/-- 159 168 --
Close this

Chateau B

Room type:
General Meeting Room
Total size:
1531 Sq. Miles
Dimensions:
52 x 29 x 0 Ft
Floor level:
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Chateau B Meeting space thumbnail 1
Chateau B Meeting space thumbnail 2
Photo of Chateau B

FAQs about Comfort Inn & Suites at Copeland Tower

What time is check in?

Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Comfort Inn & Suites at Copeland Tower have?

There are 251 rooms in the property.

Is there any meeting space at Comfort Inn & Suites at Copeland Tower?

Yes, they have 7 meeting rooms that can support various table layouts.

What kind of breakfast is at Comfort Inn & Suites at Copeland Tower?

The Grotto Cafe serves an Hot American Buffet daily, the current price is $7.50 plus tax per person.

What parking is available at Comfort Inn & Suites at Copeland Tower?

Parking is completely free. Please advise us of bus parking needs in advance so we may reserve space for your group.

How much does internet cost?

Free Wi-Fi throughout the entire property including private guest rooms.

Can I get a AAA rate at Comfort Inn & Suites at Copeland Tower?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed - Free WiFi, Refrigerator 42 Inch TV Coffee Maker, Hair Dryer

Can I get a Senior or AARP rate at Comfort Inn & Suites at Copeland Tower?

Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP 1 King Bed - Free WiFi, Refrigerator 42 Inch TV Coffee Maker, Hair Dryer

Is there a gym at Comfort Inn & Suites at Copeland Tower?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Comfort Inn & Suites at Copeland Tower?

Yes, there is a pool on-site at the property. 10am-10pm - seasonal Heated outdoor.

Testimonials:

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"I wish I knew about you guys sooner, I've enjoyed being able to come home and go to the computer and see lots of hotels asking me to stay with them. (almost like that commercial, when the banks fight over getting your business) Will recommend to others and can't wait to use the service again myself." P.C. - Philadelphia, PA

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