SUBURBAN EXTENDED STAY JACKSONVILLE FL

8285 Philips Highway, Jacksonville, FL 32256 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Suburban All-Suite or Extended Stay Hotel in Duval County
30.21766 -81.58354
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Average
3.0/ 5

Based on 82 guest reviews

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  • The Avg. Group Saves 20.6%!
  • 135 rooms in hotel
  • 3 floors in property
  • 135 suites in property
  • Check-in time: 03:00pm
  • Check-out time: 12:00pm
  • Group score of 8.0/10

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Room Types

Check Rates 1 Double Accessible Hearing Accessible Accessible Tub Free High Speed Wireless
Non-Smoking
Check Rates 1 Double Accessible Hearing Accessible Accessible Tub Free High Speed Wireless
Smoking
Check Rates 1 Double Bed Accessible Hearing Accessible Accessible Tub
Non-Smoking
Check Rates 1 Double Bed Accessible Hearing Accessible Accessible Tub
Smoking
Check Rates 1 Double Bed Efficiency No View HBO Top Floor 1 Room Suite Am Fm Radio
Non-Smoking
Check Rates 1 Double Bed High Speed Wired Internet Charge Free High Speed Wireless
Smoking
Check Rates 1 Double Bed Pet Friendly Room Free High Speed Wireless Coffeemaker in Room
Smoking
Check Rates 1 Double Efficiency No View HBO Top Floor 1 Room Suite Am Fm Radio Kitchen
Non-Smoking
Check Rates 1 Double High Speed Wired Internet Charge Free High Speed Wireless Coffeemaker in Room
Smoking
Check Rates 1 Double Pet Friendly Room Free High Speed Wireless Coffeemaker in Room 27 Inch TV HBO
Smoking
Check Rates 1 Queen Bed Efficiency Kitchen Free High Speed Wireless Coffeemaker in Room
Non-Smoking
Check Rates 1 Queen Bed Efficiency Kitchen Free High Speed Wireless Microwave Refrigerator
Smoking
Check Rates 1 Queen Bed Sofa Bed 2 Person Free High Speed Wireless Coffeemaker in Room
Non-Smoking
Check Rates 1 Queen Efficiency Kitchen Free High Speed Wireless Coffeemaker in Room
Non-Smoking
Check Rates 1 Queen Efficiency Kitchen Free High Speed Wireless Microwave Refrigerator
Smoking
Check Rates 1 Queen Sofa Bed 2 Person Free High Speed Wireless Coffeemaker in Room 27 Inch TV HBO
Non-Smoking
Check Rates 2 Double Beds Efficiency Kitchen Free High Speed Wireless Coffeemaker in Room
Non-Smoking
Check Rates 2 Double Beds Efficiency Kitchen Free High Speed Wireless Microwave Refrigerator
Non-Smoking
Check Rates 2 Double Beds Pet Friendly Room Free High Speed Wireless Coffeemaker in Room
Smoking
Check Rates 2 Double Beds Pet Friendly Room Free High Speed Wireless Coffeemaker in Room 27 Inch TV HBO
Smoking
Check Rates 2 Single Beds Efficiency Kitchen Free High Speed Wireless Coffeemaker in Room
Non-Smoking
Check Rates 2 Single Beds Efficiency Kitchen Free High Speed Wireless Coffeemaker in Room
Smoking
Check Rates 2t Efficiency Kitchen Free High Speed Wireless Coffeemaker in Room
Non-Smoking
Check Rates 2t Efficiency Kitchen Free High Speed Wireless Coffeemaker in Room
Smoking
Check Rates Double Room
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Verified Reviews of Suburban Extended Stay Jacksonville Fl

Below are the verified reviews from guests that we have booked recently:
"A Terrible Place. Health and Safety Hazard. Other Hotels Very Close By."
Overall Score1.0/ 5
Firstly, there are a few good things about it: (1) Cheap about $36-$50 per night (plus taxes etc). (2) Location just off the Philips Highway and walking distance to gas station, mall and food outlets (3) Pleasant front desk staff. Now here is the list of bad stuff: (1) The rooms are really dirty. The air conditioner was extremely dirty that dirt and filth was coming out from the blower and landing on my bed, even after the air conditioner guys cleaned the unit. The A/C was so dirty that it affected me. I got an infected throat and my tonsils got inflamed from the bacteria in the air that I ended up getting sick and was on medication. For most of my stay there, I just left the window open for air, which also was not good because this caused the dust from the highway to blow into my room. I made several calls and complained to the front desk until they became tired of me. The cleaners were sent and when this failed, I just left the unit off. (2) The towels and linens are worn out and full of stains. They were in such bad condition that the next morning of my arrival I carried them to the laundry room and cleaned them myself at my cost. I even told the front desk to NOT take my linens/towels for their weekly housekeeping as I will do that myself (they were that dirty!). The funny part about all of this is that when I told the manager about the state of dirtiness in my room and me washing my own linens/towels her response was, "That's okay, I usually do that myself when I go to hotels". When I told her about the air condition and that I have to leave the windows open she said, "Would you like curtains? If you upgrade and become a Choice Member, you can be upgraded to curtains" (3) The non-smoking room was wreaking with stale cigarette smoke. When I called the manager, she said at first "I don't smell anything", then later on she admitted that she'll deal with it. She brought a plug in air refresher and sprayed the carpet. When I asked about the smoke detectors inside the room, she said that they usually don't work. (4) The stove top had two burners, of which only one worked. (5) The other guests who stay there make a lot of noise at night when hanging out in the balcony. You will find hundreds of cigarette butts all over the place and the corridors are not clean at all. (6) Housekeeping was in and out of my room within three minutes. Which included vacuuming, cleaning bathroom and changing sheets etc. That's the extent of their cleaning unsatisfactory. Summary: (a) If you can, stay away from this hotel. I think it is a health and safety hazard (b) Do not take your kids there (c) If you must go then carry your cleaning agents and give the room a full clean out (d) If you complain to management, be ready for the usual pep talk and customer friendly responses, but it comes with really poor actions.
(Long term stay guest, booked 1 room), from US flag
30-Mar-2015 Verified Review, stayed from Mon Mar 02 to Tue Mar 31 2015 at a $36.99 group rate.
Response from Management on 02-Apr-2015:
Wow, it sounds like we really dropped the ball on your stay and I cannot tell you enough how truly sorry that I am! That being said, you and I never had a conversation. I most assuredly did not tell you that you can have curtains if you become a choice member (I have no rooms without curtains) and I did not tell you that when I go to hotels I wash my own towels. I buy new towels every month for this hotel. Also, at the time we had a professional A/C cleaning company cleaning all the A/C's. Again, you and I never had a conversation about the smoke smell, smoke detectors, or the stove top. As for the walk ways they were just (2 weeks ago) professionally cleaned and painted so your description of them is not accurate as well as the area being filled with cigarette butts as the parking lot is cleaned every day and night. All this being said, it sounds like you did not enjoy your stay at all and I see the picture of the microwave being rusted and I am so sorry and I can assure that that slipped through the cracks and it won't again. I would be most happy to have a conversation with you. Please contact me at your earliest convenience. I hope your future travels are happier for you than this was!

Customer Reviews of Suburban Extended Stay Jacksonville Fl

3.0 out of 5. Based on 82 guest reviews , Average

Property Description

Hotel amenities and features at this Jacksonville, FL hotel include: •Well-equipped kitchens •Weekly housekeeping services •Free premium cable television with movie channels •On-site guest laundry facilities •Free wireless high-speed Internet access in all rooms •Free local and long distance calls Business travelers will appreciate access to modern conveniences like copy and fax service. All spacious guest rooms have kitchenettes that include refrigerators, microwaves, two-burner cooktops, dishes, cookware, utensils and coffee makers, as well as voice mail and free expanded cable television. Some rooms have sofa sleepers. Handicap accessible and non-smoking rooms can be requested. Economical daily, weekly and monthly rates are available. Coin-operated laundry facilities are available for added guest convenience and this is a pet-friendly hotel; fees apply.

Details / Other Expenses

Check In: 03:00pm
Check Out: 12:00pm
Year of Last Renovation: 2006
Floors: 3
Rooms: 135
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 70
Handicap Rooms:
Suites: 135
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 0
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Policies / Expenses
Cancellation:
6:00pm on the day of arrival
Nightly Parking: 0.00
Typical Group Deposit: 25%
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
City Tax: 6.00%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
One well behaved pet under 25 pounds. $25.00 per night not to exceed $99 for the entire stay. Nonrefundable.


  • Air conditioning
  • Alarm clock
  • ATM
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Handicap accessible
  • Internet - wireless
  • Internet is Complimentary
  • Kitchen facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Self controlled heating/cooling system
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Craig Municipal Airport 12.0mi/19.3km NE Jacksonville Int'l Airport 20.0mi/32.2km N No Shuttle Available

Airport Shuttle? Sorry, no airport shuttle available.

About Suburban Extended Stay

  • These properties are designed for long stays
  • Free internet
  • Kitchen in your room
  • Laundry washing machines are on property for guests to use
  • Housekeeping comes weekly instead of daily
  • Free movie channels

The Suburban Extended Stay highlights above are subject to change without notice.

Previously known as:
Suburban Extended Stay, Suburban Extended Stay Bay Jacksonville Fl, Suburban Extended Stay Bay Meadows

Hotel Rate Trends at Suburban Extended Stay Jacksonville Fl

Rate fluctuations of Suburban Extended Stay Jacksonville Fl

The chart above shows averages of prices for both group/meeting rates and the best individual traveler rates our rate checker could find at the time the group offer was placed. The most competitive group rate shown is 40.0% in January 2015 and the highest average individual rate is $56 in the month of January 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Suburban Extended Stay Jacksonville Fl in a month when rates are lower.

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