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Very Good
4.0/5
Based on 777 guest reviews
- Has indoor swimming pool
- Fitness + Health Center
- 155 rooms in property
- 6 floors in property
- 10 suites in property
- Check-in: 3:00 PM
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed - Free WiFi HDTV with Hidef Channels Refrigerator, Microwave Pod Coffee Brewer
Non-Smoking
Check Rates1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels Refrigerator, M
Non-Smoking
Check Rates1 King Hearing Accessible Room Visual Firealarm Door Phone Alert Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates1 King Junior Suite Mobility Hearing Accessible 3x3shw Visual Firealarm Door Phone Alert Living Area
Non-Smoking
Check Rates1 King Junior Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert Living Area Fr
Non-Smoking
Check Rates1 King Mobility Hearing Accessible 3x3shw Visual Firealarm Door Phone Alert Free WiFi HDTV with Hide
Non-Smoking
Check Rates1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert Free WiFi HDTV wit
Non-Smoking
Check Rates2 Queen Beds - Free WiFi HDTV with Hidef Channels Refrigerator, Microwave Pod Coffee Brewer
Non-Smoking
Check Rates2 Queen Hearing Accessible Room Visual Firealarm Door Phone Alert Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2x Points 1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2x Points 1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert
Non-Smoking
Check RatesAARP Member Rate 1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channel
Non-Smoking
Check RatesBreakfast Buffet Included 1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hide
Non-Smoking
Check RatesBreakfast Buffet Included 1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phon
Non-Smoking
Check RatesBreakfast Buffet Included 2 Queen Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-Smoking
Check RatesRestricted Cxl 1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesRestricted Cxl 1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert
Non-Smoking
Check RatesRestricted Cxl 2 Queen Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-Smoking
Check RatesRomance Package 1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesRomance Package 1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert
Non-Smoking
Check RatesRomance Package 2 Queen Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-Smoking
Check RatesSenior Savings 1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesState Government Official Trvl 1 King Bed - Free WiFi HDTV with Hidef Channels
Non-Smoking
Local Attractions
Short Pump Town Center, Virginia Fine Arts Museum, Science Museum of Virginia, Children's Museum of Richmond, Richmond Metro Zoo, Civil War Museum, Civil War Battlefields, Kings Dominion Theme Park, and Richmond International Raceway
Map & Landmarks: Hilton Garden Inn Richmond Innsbrook
Verified Reviews of Hilton Garden Inn Richmond Innsbrook
Below are the verified reviews from guests that we have booked recently: "Staff was nice. Expected more from hilton."
Overall Score2.0/ 5
The hot tub was broken. There wasn't a sign or anything. Staff was nice. Room was clean but was dated. Shower was a bath fitter for example. Kinda felt like a lower class hotel with an upscale name. Also several treadmills were not working. It was ok. Just expected more.
Simone B. (Individual traveler, booked 1 room), from 
10-Apr-2022 Verified Review, stayed from Fri Apr 08 to Sun Apr 10 2022 at a $142.99 average nightly rate. 
"Needs serious updating refurbishment in rooms."
Overall Score3.0/ 5
Bathroom crummy, needs total redo, baseboards with rust, mildew, would never recommend this place.room looks and feels 40 to 50 years old.
Douglas M. (Individual traveler, booked 1 room), from
21-Mar-2022 Verified Review, stayed from Mon Mar 21 to Tue Mar 22 2022 at a $136.99 average nightly rate. "Beautiful and clean hotel."
Overall Score4.0/ 5
Clean, functioning, beautifully decorated rooms and public areas.
Keith J. (Individual traveler, booked 1 room), from
28-Dec-2021 Verified Review, stayed from Mon Dec 27 to Tue Dec 28 2021 at a $85.99 average nightly rate. "Wonderful Stay!"
Overall Score5.0/ 5
The rooms were comfortable and nicely decorated. Your check in staff were friendly and helpful. But your staff in the restaurant/bar totally ROCKED! Chef Steven's breakfast buffet was so tasty. The best eggs and cooked potatoes. The young ladies working the floor remembered us and what beverage we preferred. Did eat in the bar on Friday night and portions were plenty and very tasty as well. I forgot who Chef was I think his name started with a R. He remembered us the day as well. All and all it was a great stay. Will certainly recommend and stay there again. There is one item that needs to addressed. the American and Virginia flags were tangled in the trees that were shredding. Think the trees need to be trimmedabd flags replaced. Thank you ?.
Cindy R. (Individual traveler, booked 1 room), from
21-Dec-2021 Verified Review, stayed from Fri Dec 17 to Sun Dec 19 2021 at a $137.99 average nightly rate. "Wonderful Stay!"
Overall Score5.0/ 5
The rooms were comfortable and nicely decorated. Front desk staff was friendly and helpful. Staff in the restaurant/bar totally ROCKED! Chef Steven's breakfast buffet was so tasty. The best eggs and cooked potatoes. The young ladies working the floor remembered us and what beverage we preferred. Did eat in the bar on Friday night and portions were plenty and very tasty as well. I forgot who chef was I think his name started with a R. He remembered us that day as well. All and all it was a great stay.
Cindy R. (Individual traveler, booked 1 room), from
21-Dec-2021 Verified Review, stayed from Fri Dec 17 to Sun Dec 19 2021 at a $137.99 average nightly rate. "X"
Overall Score5.0/ 5
X
William H. (Individual traveler, booked 1 room), from
16-Nov-2021 Verified Review, stayed from Fri Nov 12 to Sun Nov 14 2021 at a $137.99 average nightly rate. "Pleasant"
Overall Score5.0/ 5
The hotel was super clean, updated, stylish and customer oriented. The staff was super friendly and polite. The chef was amazing at breakfast. The service was impeccable.
Teresa C. (Individual traveler, booked 1 room), from
25-Oct-2021 Verified Review, stayed from Sat Oct 23 to Sun Oct 24 2021 at a $206.99 average nightly rate. "This was the worse experience. Will not visit again."
Overall Score1.0/ 5
Service was poor, one elevator, two wedding and a conversation in the same hotel waiting for an elevator more then 10 min and packed. Not good at all. My stay cost me $351. For two nights. I walked up stairs and down stairs to get to and from my room. Including check out had to take the stairs. Then was charged for breakfast on Sunday. When it part of my reservation. I was there for Niece wedding.
Joyce C. (Individual traveler, booked 1 room), from
24-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sun Aug 22 2021 at a $150.99 average nightly rate. "Clean. Friendly courteous staff."
Overall Score4.0/ 5
N/a
Denzil D. (Individual traveler, booked 1 room), from
11-Jul-2021 Verified Review, stayed from Sat Jul 10 to Sun Jul 11 2021 at a $176.99 average nightly rate. "Top Shelf"
Overall Score4.0/ 5
Not the Hilton's fault but because of the pandemic unfortunately continental breakfast and or breakfast bar has had to be reduced to the very basic essentials. I was sad to see that it was not as good as it used to be, but I'm sure it will come back and I will continue to support Hilton.
Carol F. (Individual traveler, booked 1 room), from
21-May-2021 Verified Review, stayed from Tue May 18 to Wed May 19 2021 at a $124.99 average nightly rate. "Average at best."
Overall Score3.0/ 5
Only one (1) very slow elevator operating the entire weekend. Often long lines of people waiting for only one elevator. With Covid 19 protocol still in effect, many people felt uncomfortable getting on the crowded elevator. Also, the bathroom in my room requires some attention. The tile floor is heaving up in several spots where grout has completely deteriorated. The left side of the vanity (towel pocket) has damage and looks as if someone kicked it.
William B. (Individual traveler, booked 1 room), from
21-Apr-2021 Verified Review, stayed from Wed Apr 14 to Mon Apr 19 2021 at a $110.99 average nightly rate. "Nice Place"
Overall Score4.0/ 5
Clean, fairly quiet. Go out the back door and walk through the ?garden? to get to restaurants, without getting in your car.
Keith S. (Individual traveler, booked 1 room), from
23-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $66.99 average nightly rate. "Safe and professional."
Overall Score5.0/ 5
During Covid 19, they take it serious. It is safe to stay. No worries.
Sevgi D. (Individual traveler, booked 1 room), from
09-Aug-2020 Verified Review, stayed from Thu Aug 06 to Fri Aug 07 2020 at a $68.96 average nightly rate. "Hidden gem On The Way from NYC to Florida"
Overall Score5.0/ 5
A very modern facility. Excellent climate control. Superb fresh hot and cold breakfast. friendly staff. Free wifi. Ample parking. Good complimentary breakfast. Saved a lot of money by staying just outside downtown Richmond. Easy access to major highways.
Frederick P. (Individual traveler, booked 1 room), from
26-Dec-2019 Verified Review, stayed from Wed Dec 25 to Thu Dec 26 2019 at a $85.33 average nightly rate. "Great personal service but not the cleanest."
Overall Score3.0/ 5
We had fabulous treatment from the check in front desk staff. She made the special occasion more special and are welcome was very warm. However we utilize the pool and there were no towels available. When we called for them, non hadribeaj within 20 minutes and we went back to our rooms wet. The facility indicated that there were some cleaning issues. For example, mold on the bottom of the shower curtains.
Rebecca L. (Individual traveler, booked 1 room), from
07-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sat Dec 07 2019 at a $109.64 average nightly rate. "Employees were pleasant and room was great"
Overall Score5.0/ 5
Nice time. Thank you.
Gary H. (Individual traveler, booked 1 room), from
20-Oct-2019 Verified Review, stayed from Thu Oct 17 to Fri Oct 18 2019 at a $52.12 average nightly rate. "Friendly Staff"
Overall Score3.0/ 5
Overall stay was ok, staff was friendly, rooms were nice. Cleanliness on the outside of the hotel was less than stellar. We were there for almost 24 hours before the outside trash that was overflowing when we arrived was emptied. Parking is terrible. The breakfast buffet in my opinion was not worth the money.
Scott L. (Group coordinator, booked 2 rooms), from
09-Jun-2019 Verified Review, stayed from Fri Jun 07 to Sun Jun 09 2019 at a $96.60 average nightly rate. "Always a pleasure."
Overall Score5.0/ 5
A little mix up but all was taken care of. Overall friendly and accommodating.
Mary M. (Individual traveler, booked 1 room), from
05-Apr-2019 Verified Review, stayed from Wed Apr 03 to Fri Apr 05 2019 at a $123.61 average nightly rate. "It was fine."
Overall Score4.0/ 5
nice hotel, a few minor issues. bathroom sink was not draining properly and the fire alarm would beep occasionally.
James M. (Individual traveler, booked 1 room), from
26-Mar-2019 Verified Review, stayed from Fri Mar 22 to Sun Mar 24 2019 at a $134.56 average nightly rate. Property Description
The Hilton Garden Inn Richmond Innsbrook in Glen Allen, VA is also conveniently located near upscale shopping, such as the Short Pump Towne Center and Stony Point Fashion Park. As a guest of the hotel you will have easy access to many other restaurants and attractions such as Dave & Busters (1M), Skate Nation (2M), AMC Cinemas (1M), Striker Park (1.5M), Maymont (14M), and many walking/jogging trails.Deluxe accommodations, extraordinary customer service and a relaxed atmosphere await each and every guest. Whether you are the busy executive or the leisure traveler looking to unwind in the Richmond Innsbrook area, we are guaranteed to please with our full array of special amenities including:Great American Grill® open for breakfast, dinner and room service (dinner only) 24-hour Pavilion Pantry® convenience mart with a selection of refrigerated, frozen, and microwaveable items perfect for in-room preparation In-room hospitality center with microwave, refrigerator and coffee maker The Garden Sleep System? bed, with non-allergenic feather pillows and duvet cover Complimentary high-speed Internet access in all guests rooms Heated indoor poolHotel Fitness center Complimentary 24 hour business center Cable channels and complimentary HBO®The Hilton Garden Inn Innsbrook Richmond hotel offers 4,900 square feet of meeting space with the ability to accommodate large events in a variety of function room set-ups. We offer personalized event planning to handle every event from boardroom to weddings, large or small.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2015 |
| Floors: | 6 |
| Rooms: | 155 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 155 |
| Handicap Rooms: | |
| Suites: | 10 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 9020 sq. feet |
| Banquet Space: | Holds 120 people |
| Dist. to Food/Bars: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5:00pm-10:00pm |
| Pool Info: | Indoor Pool |
| Ownership: | MCR Development |
Policies / Expenses
| Cancellation: Cancel 24 hours prior to arrival. | |
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 13.30% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 5.30% |
| Occupancy Tax: | 8.00% |
| Food and Beverage Tax: | 4.00% (Henrico County Meals Tax) |
| Audio Visual Tax: | 5.30% |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 10.00 Per Function |
| Food and Beverage Service Charge: | 22.00% |
| Audio Visual Service Charge: | 22.00% |
| Banquet Bartender Fees: | 100.00 Per Hour |
| Chef Attendant Fees: | 75.00 Per Night |
| Avg. Continental Breakfast Cost: | 12.95 Per Person |
| Avg. Plated Breakfast Cost: | 20.95 Per Person |
| Avg. Buffet Breakfast Cost: | 16.95 Per Person |
| Avg. Plated Lunch Cost: | 29.95 Per Person |
| Avg. Buffet Lunch Cost: | 20.95 Per Person |
| Avg. Boxed Lunch Cost: | 13.95 Per Person |
| Avg. Plated Dinner Cost: | 29.95 Per Person |
| Avg. Buffet Dinner Cost: | 44.95 Per Person |
| Morning Break Cost: | 8.95 Per Person |
| Afternoon Break Cost: | 9.95 Per Person |
| Banquet Gallon of Coffee: | 32.00 Per Item |
| Banquet Soda: | 2.00 Per Item |
| Banquet Bottled Water: | 2.00 Per Item |
| Banquet Hosted Bar: | 15.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 49.95 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Laundry valet service
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Richmond International Airport (RIC) is 18 miles from Hotel.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Full Hot Breakfast Buffet$10.95 per person (Adults)$6.95 per person (Children 12 and Under)
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Previously known as:
Hilton Garden in Richmond Innsbrook, Hilton Garden Inn
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Meeting Rooms and Banquet Rooms at Hilton Garden Inn Richmond Innsbrook
Below are the meeting, banquet, conference and event spaces at Hilton Garden Inn Richmond Innsbrook.
Feel free to use the Hilton Garden Inn Richmond Innsbrook meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Glen Allen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Parliament | 26 x 30 x 9 | 780 | --/-- | -- | 15 | -- | 15 | -- | --/-- | 30 | 10 | -- |
Close This ParliamentRoom Type: General Meeting Room Total Size: 780 Sq. Mi Dimensions: 26 x 30 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Meridian | 40 x 26 x 4 | 1040 | --/-- | -- | 30 | 20 | 20 | -- | --/-- | 50 | 15 | -- |
Close This MeridianRoom Type: General Meeting Room Total Size: 1040 Sq. Mi Dimensions: 40 x 26 x 4 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Providence Windsor | 40 x 50 x 9 | 2000 | --/-- | -- | 60 | 45 | 40 | -- | --/-- | 120 | 100 | -- |
Close This Providence WindsorRoom Type: General Meeting Room Total Size: 2000 Sq. Mi Dimensions: 40 x 50 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Meridian Emerald | 40 x 52 x 9 | 2080 | --/-- | -- | 60 | 45 | -- | -- | --/-- | 120 | 20 | -- |
Close This Meridian EmeraldRoom Type: General Meeting Room Total Size: 2080 Sq. Mi Dimensions: 40 x 52 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Windsor | 40 x 26 x 9 | 1040 | --/-- | -- | 30 | 20 | 20 | -- | --/-- | 50 | 15 | -- |
Close This WindsorRoom Type: General Meeting Room Total Size: 1040 Sq. Mi Dimensions: 40 x 26 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Providence | 40 x 26 x 9 | 1040 | --/-- | -- | 30 | 20 | 20 | -- | --/-- | 50 | 50 | -- |
Close This ProvidenceRoom Type: General Meeting Room Total Size: 1040 Sq. Mi Dimensions: 40 x 26 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Emerald | 40 x 26 x 9 | 1040 | --/-- | -- | 32 | 20 | 20 | -- | --/-- | 50 | 15 | -- |
Close This EmeraldRoom Type: General Meeting Room Total Size: 1040 Sq. Mi Dimensions: 40 x 26 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Glen Allen Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hilton Garden Inn Richmond Innsbrook
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hilton Garden Inn Richmond Innsbrook have?
There are 155 rooms in the property.
Is there any meeting space at Hilton Garden Inn Richmond Innsbrook?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Hilton Garden Inn Richmond Innsbrook?
Full Hot Breakfast Buffet$10.95 per person (Adults)$6.95 per person (Children 12 and Under)
Can I get a AAA rate at Hilton Garden Inn Richmond Innsbrook?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hilton Garden Inn Richmond Innsbrook?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Rate 1 King Bed - Free WiFi HDTV with Hidef Channels
Is there a gym at Hilton Garden Inn Richmond Innsbrook?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hilton Garden Inn Richmond Innsbrook?
Yes, there is a pool on-site at the property. Indoor Pool.
Testimonials:
"Just wanted to Thank you and to let you know that our recent stay at the GuestHouse suites was wonderful. The best park was the savings in cost that you provided for us. I wish you could have seen our faces when we realized how much you had saved us. :)" K.D. - Atlanta, GA
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