1a Avenida Esq. Calle 26 Col Centro, Playa Del Carmen 77710 Mexico (MEX)
4.5 Star Oceanfront Hotel
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Very Good

Based on 1917 guest reviews

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  • We have an outdoor pool
  • Gym is available on property
  • 314 rooms in property
  • 5 floors in hotel
  • 36 suites in hotel
  • Check-out: 12:00pm
  • Group friendly rating of 8.1/10
  • 13 conference rooms in property

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Room Types

Check Rates1 King Bed
Check RatesADA Accessible Queen Shower
Check RatesClassic Room Ocean Front View
Check RatesClub King
Check RatesClub Ocean View King
Check RatesClub Ocean View Queen
Check RatesClub Room 1 King Bed
Check RatesExecutive Suite 1 King Bed
Check RatesExecutive Suite King
Check RatesGarden View King
Check RatesGarden View Queen
Check RatesGrand King
Check RatesGrand Queen
Check RatesGrand Room
Check RatesGrand Suite
Check RatesGrand Suite King
Check RatesKing Bed Club Room
Check RatesKing Bed Executive Suite
Check RatesKing Bed Garden View
Check RatesKing Bed Ocean View
Check RatesKing Bed Oceanfront Room
Check RatesKing Bed Suite
Check RatesOcean Front King
Check RatesOcean Frt Queen
Check RatesOcean View King
Check RatesOcean View Queen
Check RatesPartial O V King
Check RatesPartial Ocean View Queen
Check RatesPlunge Pool Suite
Check RatesQueen Bed
Check RatesQueen Bed Accessible Room
Check RatesQueen Bed Garden View
Check RatesQueen Bed Ocean View
Check RatesRoom 1 King Bed (Club View)
Check RatesRoom 1 King Bed (Swim Up)
Check RatesRoom 1 King Bed Garden View
Check RatesRoom 1 King Bed Ocean View
Check RatesRoom 1 King Bed Oceanfront
Check RatesRoom 1 King Bed Partial Ocean View
Check RatesRoom 2 Queen Beds (Club View)
Check RatesRoom 2 Queen Beds (Swim Up)
Check RatesRoom 2 Queen Beds Garden View
Check RatesRoom 2 Queen Beds Ocean View
Check RatesRoom 2 Queen Beds Oceanfront
Check RatesRoom 2 Queen Beds Partial Ocean View
Check RatesRoom Accessible (Shower)
Check RatesStandard Room 1 King Bed
Check RatesStandard Room 2 Queen Beds
Check RatesSuite
Check RatesSuite (Plunge Pool)
Check RatesSuite 1 King Bed
Check RatesSwim Up King
Check RatesSwim Up Queen
Check RatesSwim Up Room

Local Attractions

Hyatt Playa del Carmen is conveniently located on a 460-feet (150-meter) stretch of ocean front, in the heart of Playa del Carmen, within walking distance of the famous La Quinta Avenida (Fifth Avenue), the scene for shopping, nightlife and gastronomic venues. We make it easy for you to explore and enjoy this delightful destination to the fullest, whether enjoying our hotel-offered activities on-site, or enjoying what city- or area-offered excursions while wandering out and about Playa. Our concierge will assist in presenting our guests with details for planning an enriching excursion to engage with the destination, such as zipping through the canopy tops of the area's lush vegetation, or exploring ancient ruins.

Customer Reviews of Hyatt Playa Del Carmen

4.5 out of 5. Based on 1917 guest reviews, Very Good

Property Description

Coming soon in Spring 2015.Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue - , Hyatt Playa del Carmen will arrive to bring guests an intimate introduction to the Bohemian vibe of Playa del Carmen, or simply Playa, as it is locally known.The design concept by acclaimed Mexican architect Sordo Madaleno and award-winning New York based Rockwell Group has crafted original and memorable spaces with subtle characteristics of the spirit of the destination through natural elements, artwork, textures and light. The 314 rooms and suites create an apartment-style oasis with their floor-to-ceiling windows allowing for amazing views of the natural beauty.Unique food & beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach – our two restaurants and three bars/lounges are our own extension of the vibrant offerings of La Quinta AvenidaInspired by the Cenotes, a unique geological formation typical from the Yucatan Peninsula area that is a surface for pure subterranean water bodies, often connected to extensive deep underwater cave systems, the Spa at Hyatt Playa del Carmen is a true highlight. The spectacular architecture resembles the shape of a Cenote, creating the perfect environment to enjoy the variety of body and facial treatments and special packages for the retreat you deserve. You'll also enjoy the hotel's state-of-the-art fitness center, where you will be able to keep your exercise routine while travelling.Over 10,000 square feet of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus six sophisticated meeting rooms and various indoor and outdoor pre-function areas will provide an extensive range of options for upscale meetings, events and weddings.We love to share the best of our surroundings, and our location on the famous Playa Mamitas is exactly where you would want it to be: beachfront, in the heart of Playa, within walking distance of the famous shopping, gastronomic and party scenes at La Quinta Avenida. Choose to do it all or do nothing at all, experiencing the destination with the freedom to explore it as you see fit. Our team of experts has the insights and exclusive relationships with area attractions to assist in developing handcrafted destination experiences.We look forward to welcoming you at Hyatt Playa del Carmen. Coming soon in Spring 2015.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2014
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:314
Handicap Rooms:7
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:13
Meeting Space:12738 sq. feet
Banquet Space:Holds 320 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:9am - 11pm
Pool Info:
3 Outdoor Infinity pools1 Lap Pool
Policies / Expenses
Typical Group Deposit:50%
Total Taxes:19.00%
Total Misc Fees:$10.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00%
VAT: Value Added Tax:16.00 VAT % Inclusive
Food and Beverage Tax:16.00%
Audio Visual Tax:16.00%
Other Tax:16.00%
Resort/Hotel Fee:10.00 Per Night
Additional Person Fee:30.00 Per Person
Food and Beverage Service Charge:15.00%
Audio Visual Service Charge:15.00%

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Child facilities
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Garage
  • Generator for sleeping rooms
  • Generator for public spaces
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Terrace
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

From Cancun International Airport (CUN) to Hyatt Playa del Carmen (Distance - 45 minutes, 55 kilometers):

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Buffet Breakfast Available

About Hyatt Hotels and Resorts

  • Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
  • Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
  • With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
  • Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
  • Meeting and event space is handled with care and the professionalism deserved

The Hyatt Hotels and Resorts highlights above are subject to change without notice.

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