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Based on 815 guest reviews
| Check-in: | 03:00 PM |
| Check-out: | 12:00 PM |
| Year of last renovation: | 2019 |
| Floors: | 4 |
| Rooms: | 112 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 112 |
| Rooms with disabled access: | 4 |
| Rooms with one bed: | 84 |
| Rooms with two beds: | 28 |
| Suites: | 4 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 6 View spaces |
| Meeting space: | 7910 sq. feet |
| Event space: | Holds 220 people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 10AM - 11PM |
| Pool Info: 7AM-10PMOutdoor/rooftop | |
| Ownership: | HOSPITALITY CARIBBEAN HOTELS SA DE CV - RFC HCH110113UU6 |
| Cancellation: One week prior to the arrival | |
| Nightly parking: | $0 |
| Typical group deposit: | 10% |
| Total taxes: | 19.00% |
| Total misc. fees: | £0.96 GBP (mandatory resort fees/taxes) |
| State Tax: | 16.00% (Federal Tax) |
| Occupancy Tax: | 3.00% (Lodging) |
| Food and Beverage Tax: | 16.00% (Federal Tax) |
| Audio Visual Tax: | 16.00% (Federal Tax) |
| Parking Fee: | 0.00 Per Night (COMP) |
| Additional Person Fee: | 30.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day (COMP) |
| Rooms Wired Internet Fee: | 0.00 Per Day (COMP) |
| Meeting Wireless Internet Fee: | 0.00 Per Day (COMP) |
| Meeting Wired Internet Fee: | 0.00 Per Day (COMP) |
| Food and Beverage Service Charge: | 15.00% |
| Audio Visual Service Charge: | 15.00% |
| Banquet Labour Fees: | 80.00 Per Day |
| Banquet Bartender Fees: | 80.00 Per Day |
| Chef Attendant Fees: | 96.00 Per Night |
| Avg. Continental Breakfast Cost: | 12.00 Per Person |
| Avg. Plated Breakfast Cost: | 15.00 Per Person |
| Avg. Buffet Breakfast Cost: | 15.00 Per Person |
| Avg. Plated Lunch Cost: | 22.00 Per Person |
| Avg. Buffet Lunch Cost: | 25.00 Per Person |
| Avg. Boxed Lunch Cost: | 18.00 Per Person |
| Avg. Plated Dinner Cost: | 45.00 Per Person |
| Avg. Buffet Dinner Cost: | 45.00 Per Person |
| Morning Break Cost: | 15.00 Per Person |
| Afternoon Break Cost: | 15.00 Per Person |
| Banquet Urn of Coffee: | 20.00 Per Person |
| Banquet Soft Drinks: | 5.00 Per Person |
| Banquet Bottled Water: | 5.00 Per Person |
| Banquet Hosted Bar: | 18.00 Per Hour |
| Banquet Reception w Hors d'oeuvres: | 28.00 Per Person/Per Hour |
Cancún International Airport (CUN) is located in Cancún, Quintana Roo.7.5 miles distances from the hotel.
Local shuttle info: At the Cancun Airport you can also find various transportation companies authorized to offer such a service, this service is provided in relying van air conditioning and luggage compartment, an advantage of this service and its affordable prices and a its disadvantage is that you lose some time, as its name implies is shared, the charge is per person, has a set schedule of departure and until the unit is at the limit of their ability to start will leave each passengers, these units can make a maximum of 5 stops, but not before mentioning that the airport in Cancun's hotel zone is an average of 30 min directly to a hotel, with five stops at different hotels is enough time to board the unit, this type of service is available from 8:00 a.m. to 20:00 hrs which indicates that if your flight arrives or leaves out of these hours may not have this type of service.
$12 USDInternational Buffet or A la Cart
Yes! Pets are allowed.
Pet PolicyOnly one pet is allowed per room, and there is a weight limit up to 15 pounds. Service animals do not incur an extra charge. A damage waiver must be signed at the time of check-in. A pet cannot be left alone in a guest room. The Pet must be kept in a cage or an enclosed container at all times. Prior to arrival, a guest bringing a pet must confirm the availability of a pet-friendly room directly with the hotel.
Free covered parking lot for guests
High Speed free
The Four Points highlights above are subject to change without notice.
Below are the meeting, conference and event spaces at Four Points by Sheraton Cancun Centro.
Feel free to use the Four Points by Sheraton Cancun Centro meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Cancun event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Metres) | Size (sqm) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Kuxtal | 24 x 8 x 3 | 196 | --/160 | 105 | 150 | -- | 96 | 96 | --/-- | 220 | 250 | 26 |
Close this KuxtalRoom type: Ballroom Total size: 2109.7 Sq. Miles Dimensions: 24 x 8 x 3 M Floor level: Ground level Power outlets: 24 Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? Yes Is there a built in stage? No Is there built in A/V? Yes Amenities available
    | ||||||||||||
| Kuxtal 1 | 27 x 27 x 10 | 710 | --/-- | -- | -- | 32 | -- | -- | --/-- | 70 | 30 | -- |
Close this Kuxtal 1Room type: General Meeting Room Total size: 710 Sq. Miles Dimensions: 27 x 27 x 10 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Terraza Laguna | 0 x 0 x 0 | 1830 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 140 | -- |
Close this Terraza LagunaRoom type: General Meeting Room Total size: 1830 Sq. Miles Dimensions: 0 x 0 x 0 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Kuxtal 2 | 27 x 27 x 10 | 710 | --/-- | -- | -- | 32 | -- | -- | --/-- | 70 | 30 | -- |
Close this Kuxtal 2Room type: General Meeting Room Total size: 710 Sq. Miles Dimensions: 27 x 27 x 10 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Roof Top Nichupte | 0 x 0 x 0 | 1830 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 250 | -- |
Close this Roof Top NichupteRoom type: General Meeting Room Total size: 1830 Sq. Miles Dimensions: 0 x 0 x 0 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Kuxtal Ballroom | 80 x 27 x 10 | 2120 | --/-- | -- | -- | 96 | -- | -- | --/-- | 220 | 260 | -- |
Close this Kuxtal BallroomRoom type: General Meeting Room Total size: 2120 Sq. Miles Dimensions: 80 x 27 x 10 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Kuxtal 3 | 27 x 27 x 10 | 710 | --/-- | -- | -- | 32 | -- | -- | --/-- | 70 | 80 | -- |
Close this Kuxtal 3Room type: General Meeting Room Total size: 710 Sq. Miles Dimensions: 27 x 27 x 10 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 112 rooms in the property.
Yes, they have 6 meeting rooms that can support various table layouts.
$12 USDInternational Buffet or A la Cart
Free covered parking lot for guests
High Speed free
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. 7AM-10PMOutdoor/rooftop.
