SHERATON SUITES WILMINGTON DOWNTOWN

422 Delaware Ave., Wilmington, DE 19801 United States (USA)
View Map Reservations: 1-800-881-1523
3.5 Star Downtown Hotel in New Castle County
39.7476-75.55118
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Average
3.5/5

Based on 519 guest reviews

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  • Has indoor swimming pool
  • The Avg. Group Saves 16.3%!
  • Access to gym on-site
  • Hotel has 223 rooms
  • 16 floors in property
  • Check out time: 12:00 PM
  • Groups/Meetings rating of 10.0/10
  • Hotel has 7 meeting rooms

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Room Types

Check Rates1 King :abc:flexible Rate Accessible Clb Suite Signature Sleep Experience: Tub with Grab Bars: Conti
Non-Smoking
Check Rates1 King :abc:flexible Rate Club Floor Evening Hors Doeuvres: Continental Brkfst: Club Lounge Benefits
Non-Smoking
Check Rates1 King :abc:flexible Rate Suite Signature Sleep Experience: High Speed Internet For A Fee: Refrigera
Non-Smoking
Check Rates1 King :flexible Rate Breakfast Club Floor Evening Hors Doeuvres: Continental Brkfst: Club Lounge Be
Non-Smoking
Check Rates1 King :flexible Rate Breakfast Suite Signature Sleep Experience: High Speed Internet For A Fee: Ref
Non-Smoking
Check Rates1 King :flexible Rate Club Floor Evening Hors Doeuvres: Continental Brkfst: Club Lounge Benefits: Fr
Non-Smoking
Check Rates1 King :flexible Rate Suite Signature Sleep Experience: High Speed Internet For A Fee: Refrigerator
Non-Smoking
Check Rates1 King :hfh:flexible Rate Accessible Clb Suite Signature Sleep Experience: Tub with Grab Bars: Conti
Non-Smoking
Check Rates1 King :hfh:flexible Rate Club Floor Evening Hors Doeuvres: Continental Brkfst: Club Lounge Benefits
Non-Smoking
Check Rates1 King :hfh:flexible Rate Suite Signature Sleep Experience: High Speed Internet For A Fee: Refrigera
Non-Smoking
Check Rates1 King :prepaid Rate Suite Signature Sleep Experience: High Speed Internet For A Fee: Refrigerator
Non-Smoking
Check Rates1 King Bed Accessible Suite
Non-Smoking
Check Rates1 King Bed Room Continental Breakfast
Non-Smoking
Check Rates1 King Bed Suite Internet Fridge
Non-Smoking
Check Rates2 Double Beds :abc:flexible Rate Club Floor Evening Hors Doeuvres: Continental Brkfst: Club Lounge B
Non-Smoking
Check Rates2 Double Beds :abc:flexible Rate Suite Signature Sleep Experience: High Speed Internet For A Fee: Re
Non-Smoking
Check Rates2 Double Beds :flexible Rate Breakfast Club Floor Evening Hors Doeuvres: Continental Brkfst: Club Lo
Non-Smoking
Check Rates2 Double Beds :flexible Rate Breakfast Suite Signature Sleep Experience: High Speed Internet For A F
Non-Smoking
Check Rates2 Double Beds :flexible Rate Club Floor Evening Hors Doeuvres: Continental Brkfst: Club Lounge Benef
Non-Smoking
Check Rates2 Double Beds :flexible Rate Suite Signature Sleep Experience: High Speed Internet For A Fee: Refrig
Non-Smoking
Check Rates2 Double Beds :hfh:flexible Rate Club Floor Evening Hors Doeuvres: Continental Brkfst: Club Lounge B
Non-Smoking
Check Rates2 Double Beds :hfh:flexible Rate Suite Signature Sleep Experience: High Speed Internet For A Fee: Re
Non-Smoking
Check Rates2 Double Beds Room Continental Breakfast
Non-Smoking
Check Rates2 Double Beds Suite Internet Fridge
Non-Smoking
Check RatesClub Room Business Lounge Accessible
Non-Smoking
Check RatesClub Room Business Lounge Accessible 1 King and 1 Sofa Bed
Non-Smoking
Check RatesClub Suite Business Lounge Accessible
Non-Smoking
Check RatesClub Suite Business Lounge Accessible 2 Double and 1 Sofa Bed
Non-Smoking
Check RatesTraditional Suite
Non-Smoking
Check RatesTraditional Suite 1 King and 1 Sofa Bed
Non-Smoking
Check RatesTraditional Suite 2 Double and 1 Sofa Bed
Non-Smoking

Local Attractions

Delware Art Museum, Oulet Shopping, Wilmington Riverfront dining and attractions

Our Hotel Planner Expert Reviews of Sheraton Suites Wilmington Downtown

Our expert hotel planners periodically visit and review the hotels we represent in person.
"Great Full service hotel in downtown Wilmington."
Overall Score4.0/ 5
The Sheraton Suites Downtown Wilmington is located in the heart of Wilmington. This urban location allows you to walk to many restaurants and surrounding Fortune 500 companies or getaway to the park across the street to relax with the sounds of the fountain in the background. This recently renovated hotel's guest rooms are all Suites with separate living area, wet bar, refrigerators and microwaves plus all their King bedded rooms have pull out sofabeds. Hotel amenities include a small market with ATM, indoor pool, fitness center, the Sheraton Link and Basil Restaurant and Bar that serves breakfast, lunch and dinner. A great safety feature about the hotel is that you need a guest room key to access guest floor in the elevator. Another cool item is that on Tuesday evenings the hotel has complimentary drinks and hors d oeuvres for their guests. If you are holding an event, the hotel features 7 meeting rooms with the Delaware Ballroom holding up to 300 guests. I would recommend this hotel to any traveler whether on business or leisure especially Corporate or Legal travelers.
Shanna M, a local HotelPlanner Wilmington expert from US flag
31-Jul-2014 Verified Review

Verified Reviews of Sheraton Suites Wilmington Downtown

Below are the verified reviews from guests that we have booked recently:
"Need Major Upgrade!"
Overall Score3.0/ 5
The hotel was nice. Location was great. Parking availability, excellent. The key card system is sorely outdated and does not work properly for the elevator or the suite door. Guest miss their floors because the key card will not connect in time enough for you to make your choice. It takes forever to access your room because you have to insert your key card so many times before it unlocks. You need more up to date, functioning irons for ALL of the suites. The bed mattresses are okay but could be much a better quality. The sofa bed mattress is horrendous. It's like sleeping directly on the springs. Room service and food, EXCELLENT! Employees were courteous and helpful; a plus. Check in and out seemed unprepared for guests.
(Group member, booked 1 room), from US flag
23-May-2018 Verified Review, stayed from Sun May 20 to Tue May 22 2018 at a $134.00 group rate.
"Okay Stay!"
Overall Score2.0/ 5
We came down to attend a wedding and this hotel was selected as the primary hotel for the families. We looked forward to this hotel being a compliment to an already wonderful weekend of celebrating love, friends and family. Unfortunately, the hotel itself became the disappointment of the stay for the following reasons: Payment: We had two separate reservations for when we arrived (1 for each night) and had to go through a lot just to get one room with one reservation for both nights. We also heard other parties in the wedding had to deal with this same issue at check in. Access: From the onset, the elevator banks were extremely slow. We were told that the hotel was only 50% occupancy, which should have increased the efficiency of the elevators, but it did not. Often times I had to take the stairs to save time waiting for the elevators. The key cards themselves are a staple for getting around (e.g., up/down elevators, in/out of the parking garage) and they either continued to not work, or required one five times of trying them before they did work. When we first arrived, after getting two keys in the beginning, we needed to go back downstairs to get replacement keys b/c they didn't work in the room. The front desk clerk actually said that we'd need to try the card almost 30 times before it should work! The ice machine on the 15th floor didn't work (and apparently on other floors either), as the sign said to visit either floor 7 or 11. Rooms: The bathtub and sink were extremely slow draining and often clogged while in use. There was no full length mirror in the room, so my girlfriend had to stand on the toilet in heels just to see her full outfit, which was dangerous itself Finally, the cover of the cabinet underneath the sink in the living room fell off (exposing the pipes to the sink), which could have caused more risk and damage if not identified and 'propped' up as best we could Based on this experience, I'd look for a weekend credit to any comparable SPG property. Given your brand and reputation, I hope this is an isolated incident, look forward to your quick response and resolution.
(Group member, booked 1 room), from US flag
22-May-2018 Verified Review, stayed from Sun May 20 to Tue May 22 2018 at a $134.00 group rate.
"Okay Stay!"
Overall Score2.0/ 5
We came down to attend a wedding and this hotel was selected as the primary hotel for the families. We looked forward to this hotel being a compliment to an already wonderful weekend of celebrating love, friends and family. Unfortunately, the hotel itself became the disappointment of the stay for the following reasons: Payment: We had two separate reservations for when we arrived (1 for each night) and had to go through a lot just to get one room with one reservation for both nights. We also heard other parties in the wedding had to deal with this same issue at check in. The entire stay was supposed to be under a group discount and there seemed to be resistance with honoring the discount for both nights. Access: From the onset, the elevator banks were extremely slow. We were told that the hotel was only 50% occupancy, which should have increased the efficiency of the elevators, but it did not. Often times I had to take the stairs to save time waiting for the elevators. The key cards themselves are a staple for getting around (e.g., up/down elevators, in/out of the parking garage) and they either continued to not work, or required one five times of trying them before they did work. When we first arrived, after getting two keys in the beginning, we needed to go back downstairs to get replacement keys b/c they didn't work in the room. The front desk clerk actually said that we'd need to try the card almost 30 times before it should work! The ice machine on the 15th floor didn't work (and apparently on other floors either), as the sign said to visit either floor 7 or 11. Rooms: The bathtub and sink were extremely slow draining and often clogged while in use. There was no full length mirror in the room, so my girlfriend had to stand on the toilet in heels just to see her full outfit, which was dangerous itself Finally, the cover of the cabinet underneath the sink in the living room fell off (exposing the pipes to the sink), which could have caused more risk and damage if not identified and 'propped' up as best we could Based on this experience, I'd look for a weekend credit to any comparable SPG property. Given your brand and reputation, I hope this is an isolated incident, look forward to your quick response and resolution.
(Group member, booked 1 room), from US flag
22-May-2018 Verified Review, stayed from Sun May 20 to Tue May 22 2018 at a $134.00 group rate.
"Accommodations great. Basil Restaurant great. Really enjoyed ourselves!"
Overall Score5.0/ 5
Went to Winterthur and Nemours and Hagely Museum on an overnight. Stayed at Sheraton Suites, Wilmington Downtown. Rooms beautiful and spacious. Had Happy Hour at the bar. Had dinner at Basil. We were treated royally by the staff. Thanks for an enjoyable visit to Wilmington.
(Group coordinator, booked 10 rooms), from US flag
30-Nov-2017 Verified Review, stayed from Wed Nov 29 to Thu Nov 30 2017 at a $129.00 group rate (35% discount).

Customer Reviews of Sheraton Suites Wilmington Downtown

3.5 out of 5. Based on 519 guest reviews, Average

Property Description

Newly renovated, all-suite property in the heart of downtown Wilmington.

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2008
Floors:16
Rooms:223
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:223
Handicap Rooms:
Suites:223
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:7
Meeting Space:6000 sq. feet
Banquet Space:Holds 300 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 5.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:4PM-1AM
Pool Info:
Indoor Pool open 6am-10pm daily.
Policies / Expenses
Cancellation:
Individual - 6pm day of arrival
Nightly Parking:12
Typical Group Deposit:500
Total Taxes:10.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Dogs up to 50 lbs


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Philadelphia International Airport - 20 minutes

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Our Basil Restaurant is open for Breakfast, Lunch, and Dinner with an arra of options to choose from. From our Breakfst Buffet in the Morning to ala Carte options in the evening.

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Sheraton Suites Wilmington

Seasonality and Projections at Sheraton Suites Wilmington Downtown

Rate fluctuations of Sheraton Suites Wilmington Downtown

The chart above shows fluctuations of prices for both our group rates and the best individual traveler prices our rate checker could find at the time the group offer was placed. The best group/meeting rate displayed is 52.8% in the month of March 2017 and the highest average individual rate is $199 in the month of March 2017. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Suites Wilmington Downtown in a month when rates are lower.

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