MERCURE HOTEL AMSTERDAM CITY

Joan Muyskenweg 10, Amsterdam 1096CJ Netherlands (NLD)
4.0 Star Convention Center Hotel
52.335384.91322
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Very Good
4.0/ 5

Based on 1311 guest reviews

Show Guest Reviews
  • Gym is available on property
  • 368 rooms in hotel
  • 18 floors in hotel
  • 2 suites in hotel
  • Check-in time: 1400
  • Check-out time: 1200
  • Has environment-friendly policy
  • Groups/Meetings rating of 7.3/10
  • 14 meeting rooms in hotel

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Room Types

Check RatesAdvance Saver Business Room
Non-Smoking
Check RatesAdvance Saver Classic Guest Room
Non-Smoking
Check RatesAdvance Saver Classic Triple Room
Non-Smoking
Check RatesAdvance Saver Privilege Room
Non-Smoking
Check RatesBusiness Room 1 Double Bed
Non-Smoking
Check RatesClassic Room
Non-Smoking
Check RatesFlexible Rate Business Room
Non-Smoking
Check RatesFlexible Rate Classic Guest Room
Non-Smoking
Check RatesFlexible Rate Classic Triple Room
Non-Smoking
Check RatesFlexible Rate Privilege Room
Non-Smoking
Check RatesMercure Breaks City Bb Bb Bedbrkfast Business Room
Non-Smoking
Check RatesMercure Breaks City Bb Bb Bedbrkfast Classic Guest Room
Non-Smoking
Check RatesMercure Breaks City Bb Bb Bedbrkfast Classic Triple Room
Non-Smoking
Check RatesMercure Breaks City Bb Bb Bedbrkfast Privilege Room
Non-Smoking
Check RatesPrivilege Double Room 1 Double Bed
Non-Smoking
Check RatesStandard Room 1 Double Bed
Non-Smoking

Local Attractions

Amstel RiverAmsterdam ArenAZiggoDomeHistorical City Center

Summary of Verified Reviews

Good to know

  • City centre is hard to reach

    “Far away from city centre” “Far away from city central”

  • Close to public transport

    “Convenient for transport links” “Near the tram station”

  • Nice building

    “Excellent facilities” “Lobby was modern”

  • Modern Hotel

    “Lobby was modern” “Modern facilities”

Review highlights

WiFi

97/100
28 reviews

Fast and cheap WiFi.

“Free computer/printer” “Wifi is good” “Free wifi”

Vibe

85/100
207 reviews

Awesome vibe. Modern Hotel. Friendly atmosphere. Pleasant entrance area. Stylish Hotel. Luxurious Hotel. Luxury hotel. Good for business people. Good choice for a city trip.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Cleanliness

85/100
222 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Amenities

81/100
165 reviews

Modern facilities with nice terrace and entrance area. Beautiful architecture. Outdoor sports facilities are ok.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Service

79/100
583 reviews

Friendly, somewhat professional service and OK housekeeping. Reception and bar service are as expected. Room service is average.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

75/100
295 reviews

Comfortable, quiet rooms with great beds. Spacious rooms and bathrooms but A/C is not great.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Bar

73/100
84 reviews

Nice bar with tasty alcoholic drinks. Bar service is acceptable. Good wines.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Location

70/100
525 reviews

Great location. Near public transport, airport, and train station. City centre is hard to reach. Good car access, but so-so parking. Great eating out nearby together with excellent sightseeing and excursions. Expensive parking. Not great for shopping.

“Near the canal” “Convenient for transport links” “Short ride to the city”

Room

68/100
606 reviews

Average rooms with okay TVs. Clean, spacious rooms, comfortable beds, and good views. Bathrooms are large but dirty. Furniture is ok but A/C and furniture are subpar. Bad kitchenette.

“Excellent shower” “Spacious shower cabin” “Towels were small”

Food

65/100
164 reviews

Dining experience is ok with good snacks and desserts. Menu and side dishes are decent. Expensive restaurant.

“Excellent restaurant” “Lack of vegetarian option” “Fresh fruit everywhere”

Breakfast

61/100
235 reviews

Breakfast is decent but expensive.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Excellent breakfast”

Wellness

47/100
23 reviews

Below average sauna and wellness facilities. Average fitness area.

“Spa was closed”

Value

42/100
275 reviews

Poor value for money. Expensive breakfast and dining. Free internet.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 39% by couples, with a score of 80

Good to know

  • Awesome terrace

    “Large patio” “Patio right on the”

  • Pleasant entrance area

    “Spacious reception area” “Homely seating areas”

  • Good accessibility by car

    “Close to motorway” “Rely on cabs”

  • Expensive breakfast

    “The breakfast buffet was tasty but not worth” “Breakfast is very expensive”

Review highlights

WiFi

97/100
7 reviews

Good internet service.

“Free computer/printer” “Wifi is good” “Free wifi”

Cleanliness

85/100
53 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Vibe

81/100
47 reviews

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish Hotel. Pleasant entrance area.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Amenities

81/100
46 reviews

Great buildings with excellent terrace and entrance.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Service

77/100
152 reviews

Friendly, more-or-less professional service, and so-so reception.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Bar

73/100
19 reviews

Excellent bar with great prices.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Comfort

71/100
85 reviews

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Room

70/100
167 reviews

Relatively new rooms. Clean, spacious rooms, comfortable beds, and good views. Bathrooms are large but dirty. Bad minibar.

“Shower fantastic” “Spacious shower cabin” “Towels were small”

Location

70/100
138 reviews

Location is fine but far from the city centre. Close to public transport. Decent, but expensive, parking. Good accessibility by car.

“Near the canal” “Near the tram station” “A 5 minute walk to the train station”

Food

67/100
44 reviews

Pricey restaurant with average food. Side dishes are all right.

“Dutch pancakes were delicious” “Lack of vegetarian option” “Great bed and restaurant”

Breakfast

66/100
69 reviews

Breakfast is decent but expensive.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Wellness

47/100
6 reviews

Below average sauna and wellness facilities.

“Spa was closed”

Value

46/100
86 reviews

Poor value for money. Expensive breakfast and dining. Affordable beverage prices.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 39% by solo travelers, with a score of 78

Good to know

  • Very quiet

    “Quiet neighborhood” “Quiet hotel”

  • Clean rooms

    “Room was nice and clean” “Room was very clean”

  • Comfortable beds

    “Great bed and restaurant” “Bed very comfy and huge”

  • Rather comfortable

    “Spacious shower cabin” “Peaceful location”

Review highlights

Vibe

88/100
7 reviews

Awesome vibe.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Amenities

84/100
7 reviews

Nice building.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Cleanliness

83/100
6 reviews

Clean rooms.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Comfort

77/100
17 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Service

76/100
31 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Location

67/100
20 reviews

Okay location and parking. City centre is hard to reach.

“Near the canal” “Metro and tram service close by” “A 5 minute walk to the train station”

Room

66/100
36 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

“Superb shower” “Spacious shower cabin” “Towels were small”

Food

65/100
7 reviews

Food is all right.

“Dutch pancakes were delicious” “Dinner was excellent” “Hotel food was a bit pricey”

Breakfast

61/100
15 reviews

Breakfast is average.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Breakfast was fit”

Value

39/100
23 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 35% by families, with a score of 81

Good to know

  • Friendly service

    “Friendly knowledgeable staff” “Welcoming, helpful staff”

  • Poor bathroom

    “Shower door leaked” “Shower really dirty”

  • Comfortable beds

    “Great bed and restaurant” “Bed very comfy and huge”

  • Great amenities

    “Excellent facilities” “Lobby was modern”

Review highlights

Vibe

82/100
6 reviews

Awesome vibe.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Amenities

80/100
9 reviews

Nice building.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Service

78/100
28 reviews

Friendly, acceptably professional service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

72/100
10 reviews

Average size, comfortable rooms with particularly comfy beds.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Location

69/100
20 reviews

Location is fine but far from the city centre. Close to public transport.

“Near the canal” “Near the tram station” “A 5 minute walk to the train station”

Food

66/100
11 reviews

Food is all right.

“Dinner was excellent” “Hotel food was a bit pricey” “Lack of vegetarian option”

Room

65/100
20 reviews

Rooms are decently sized with awesome beds, but bad bathrooms.

“Superb shower” “Spacious shower cabin” “Towels were small”

Breakfast

63/100
11 reviews

Breakfast is average.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Value

43/100
7 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 29% by business travelers, with a score of 77

Good to know

  • Modern Hotel

    “Lobby was modern” “Modern facilities”

  • Clean

    “Room was nice and clean” “Clean bathroom”

  • Awesome vibe

    “Lobby was modern” “Modern facilities”

  • Nice building

    “Excellent facilities” “Lobby was modern”

Review highlights

Vibe

86/100
10 reviews

Awesome vibe. Modern Hotel.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Cleanliness

83/100
7 reviews

Clean.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Service

81/100
12 reviews

Friendly service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Amenities

79/100
7 reviews

Nice building.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Bar

74/100
5 reviews

Bar is awesome.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Comfort

73/100
8 reviews

Average sized rooms, but very comfortable.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Room

70/100
22 reviews

Great, reasonably-sized rooms.

“Superb shower” “Spacious shower cabin” “Fantastic view of the city”

Location

68/100
14 reviews

Location is fine but far from the city centre.

“Near the canal” “Short ride to the city” “A 5 minute walk to the train station”

Food

64/100
12 reviews

Food is all right.

“Dutch pancakes were delicious” “Dinner was excellent” “Lack of vegetarian option”

Breakfast

59/100
5 reviews

Breakfast is average.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Excelent breakfast”

Value

43/100
8 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Review highlights

Room

71/100
6 reviews

Great room.

“Superb shower” “Spacious shower cabin” “Fantastic view of the city”

Good to know

  • Expensive breakfast

    “The breakfast buffet was tasty but not worth” “Breakfast is very expensive”

  • Close to public transport

    “Convenient for transport links” “Near the tram station”

  • City centre is hard to reach

    “Far away from city centre” “Far away from city central”

  • Spacious bathroom

    “Spacious shower cabin”

Review highlights

Vibe

81/100
17 reviews

Awesome vibe. Friendly atmosphere. Modern Hotel.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Amenities

78/100
4 reviews

Great amenities.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Cleanliness

78/100
8 reviews

Clean rooms.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Comfort

77/100
19 reviews

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Bar

73/100
8 reviews

Bar is awesome.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Service

71/100
49 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Location

69/100
43 reviews

Location is fine but far from the city centre. Close to public transport. Expensive, terrible parking.

“Near the canal” “A 5 minute walk to the train station” “A 10 Min Walk To The Metro Station”

Room

67/100
45 reviews

Average but badly maintained rooms. Large, clean rooms with excellent beds. The bathrooms are large but otherwise not very good.

“Excellent shower” “Spacious shower cabin” “Towels were small”

Food

64/100
12 reviews

Food is all right.

“Very small portions” “Lack of vegetarian option” “Fresh fruit everywhere”

Breakfast

57/100
21 reviews

Breakfast is decent but expensive.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Value

39/100
26 reviews

Poor value for money. Expensive breakfast.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 37% by couples, with a score of 77

Good to know

  • Fantastic service

    “Welcoming, helpful staff” “Hotel staffs were wonderful”

  • Friendly service

    “Friendly knowledgeable staff” “Welcoming, helpful staff”

  • Poor value for money

    “Hotel food was a bit pricey” “Expensive parking fee”

  • Rather comfortable

    “Spacious shower cabin” “Peaceful location”

Review highlights

Comfort

75/100
5 reviews

Rather comfortable.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Service

74/100
19 reviews

Friendly service and great reception.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Location

71/100
16 reviews

Good location, close to public transport.

“Near the canal” “Convenient for transport links” “Short ride to the city”

Room

67/100
13 reviews

Room is all right.

“Spacious shower cabin” “Hot water was not working” “Old appliances”

Food

67/100
4 reviews

Food is all right.

“Hotel food was a bit pricey” “Lack of vegetarian option” “Fresh fruit everywhere”

Breakfast

60/100
9 reviews

Breakfast is average.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast”

Value

40/100
10 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Good to know

  • Close to public transport

    “Convenient for transport links” “Near the tram station”

  • City centre is hard to reach

    “Far away from city centre” “Far away from city central”

  • Friendly service

    “Friendly knowledgeable staff” “Welcoming, helpful staff”

  • Nice building

    “Excellent facilities” “Lobby was modern”

Review highlights

WiFi

98/100
12 reviews

Fast and cheap WiFi.

“Free computer/printer” “Wifi is good” “Free wifi”

Cleanliness

88/100
104 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Vibe

88/100
78 reviews

Awesome vibe. Stylish Hotel. Modern Hotel. Friendly atmosphere. Pleasant entrance area.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Amenities

83/100
69 reviews

Modern facilities with nice terrace and entrance area. Beautiful architecture. Bad outdoor sports facilities.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Comfort

78/100
112 reviews

Amazing peaceful rooms with excellent beds and bathrooms. Rooms are average size with poor air conditioning.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Service

78/100
255 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Acceptably professional staff and mediocre bar service. Room service is average.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Bar

78/100
40 reviews

Great, affordable bar with good drinks. Bar service is acceptable.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Room

73/100
243 reviews

Clean rooms with lovely views, great beds, yet poor A/C. Rooms are decent-sized but a little outdated. Bathrooms are large but dirty. TV's and minibars are poor.

“Superb shower” “Spacious shower cabin” “Fantastic view of the city”

Location

70/100
221 reviews

Location is ok. Close to public transport and the train. A long way from downtown, but close to good excursions. Good car access, but so-so parking. Great bars and restaurants nearby, but poor shopping.

“Near the canal” “Metro and tram service close by” “A 5 minute walk to the train station”

Food

67/100
89 reviews

Food and menu is typical, but quite expensive.

“Hotel food was a bit pricey” “Lack of vegetarian option” “Fresh fruit everywhere”

Breakfast

62/100
95 reviews

Breakfast is decent but expensive.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Value

53/100
125 reviews

Fairly good value for money. Expensive breakfast and dining. Affordable beverage prices. Free internet.

“Bottle of wine and beer to be included” “Free soft drinks” “Hotel food was a bit pricey”

Wellness

45/100
14 reviews

Below average sauna and wellness facilities.

“Spa was closed”

Ranked top 35% by couples, with a score of 83

Good to know

  • Good accessibility by car

    “Close to motorway” “Rely on cabs”

  • Clean rooms

    “Room was nice and clean” “Room was very clean”

  • Expensive breakfast

    “The breakfast buffet was tasty but not worth” “Breakfast is very expensive”

  • Clean hotel facilities

    “Clean hotel” “Clean pleasant hotel”

Review highlights

Cleanliness

88/100
31 reviews

Clean hotel facilities. Clean rooms.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Vibe

84/100
17 reviews

Awesome vibe. Stylish Hotel. Modern Hotel.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Amenities

83/100
19 reviews

Nice building.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Bar

76/100
9 reviews

Bar is awesome.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Room

76/100
67 reviews

Clean, spacious rooms, comfortable beds, and good views. Rooms relatively new but needing maintenance with substandard bathrooms.

“Superb shower” “Spacious shower cabin” “Fantastic view of the city”

Service

76/100
64 reviews

Friendly, more-or-less professional service, and so-so reception.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

74/100
34 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Location

71/100
74 reviews

Good location, close to public transport. City centre is hard to reach. Good car access, but so-so parking.

“Near the canal” “Convenient for transport links” “Short ride to the city”

Breakfast

65/100
27 reviews

Breakfast is decent but expensive.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Food

65/100
26 reviews

Pricey restaurant with average food.

“Lack of vegetarian option” “Fresh fruit everywhere” “Food were rather pricey”

Value

49/100
38 reviews

Poor value for money. Expensive breakfast and dining.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 43% by solo travelers, with a score of 81

Good to know

  • Very quiet

    “Quiet neighborhood” “Quiet hotel”

  • Great amenities

    “Excellent facilities” “Lobby was modern”

  • Rather comfortable

    “Spacious shower cabin” “Peaceful location”

  • Nice building

    “Excellent facilities” “Lobby was modern”

Review highlights

Vibe

87/100
5 reviews

Awesome vibe.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Amenities

84/100
6 reviews

Nice building.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Comfort

79/100
6 reviews

Comfortable, quiet rooms.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Service

79/100
12 reviews

Friendly service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Location

71/100
9 reviews

Great location.

“Near the canal” “Convenient for transport links” “Short ride to the city”

Room

67/100
14 reviews

Rooms are alright, but bathrooms are not great.

“Spacious shower cabin” “Hot water was not working” “Old appliances”

Breakfast

63/100
8 reviews

Breakfast is average.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Value

43/100
9 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 58% by families, with a score of 78

Good to know

  • Friendly service

    “Friendly knowledgeable staff” “Welcoming, helpful staff”

  • Nice building

    “Excellent facilities” “Lobby was modern”

  • Fantastic service

    “Welcoming, helpful staff” “Hotel staffs were wonderful”

  • Great amenities

    “Excellent facilities” “Lobby was modern”

Review highlights

Amenities

78/100
4 reviews

Nice building.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Service

75/100
15 reviews

Friendly service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

71/100
6 reviews

Rather comfortable.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Food

66/100
6 reviews

Food is all right.

“Dutch pancakes were delicious” “Lack of vegetarian option” “Very enjoy my dinner at the restaurant”

Room

65/100
10 reviews

Room is all right.

“Excellent shower” “Spacious shower cabin” “Towels were small”

Location

64/100
7 reviews

Location is ok.

“Near the canal” “Metro and tram service close by” “A 5 minute walk to the train station”

Ranked top 52% by business travelers, with a score of 77

Good to know

  • Awesome vibe

    “Lobby was modern” “Modern facilities”

  • Great room

    “Superb shower” “Spacious shower cabin”

  • Fantastic service

    “Welcoming, helpful staff” “Hotel staffs were wonderful”

Review highlights

Vibe

87/100
5 reviews

Awesome vibe.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Service

82/100
6 reviews

Fantastic service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Bar

75/100
4 reviews

Bar is awesome.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Room

69/100
9 reviews

Room is all right.

“Shower fantastic” “Spacious shower cabin” “Towels were small”

Location

67/100
7 reviews

Location is ok.

“Near the canal” “A 5 minute walk to the train station” “A little away from the city”

Food

66/100
9 reviews

Food is all right.

“Lack of vegetarian option” “Fresh fruit everywhere” “Restaurant was very nice”

Good to know

  • Expensive breakfast

    “The breakfast buffet was tasty but not worth” “Breakfast is very expensive”

  • Friendly service

    “Friendly knowledgeable staff” “Welcoming, helpful staff”

  • Great view

    “Fantastic view of the city” “Amazing view”

  • Friendly atmosphere

    “Good style” “Presentation and service was excellent”

Review highlights

Vibe

83/100
14 reviews

Awesome vibe. Friendly atmosphere. Modern Hotel.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Service

83/100
49 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Amenities

80/100
14 reviews

Nice building.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Comfort

74/100
38 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Location

72/100
18 reviews

Great location with good parking availability.

“Near the canal” “Convenient for transport links” “Short ride to the city”

Room

71/100
64 reviews

Picturesque views and cozy beds in large rooms, but bathrooms are poor.

“Superb shower” “Spacious shower cabin” “Fantastic view of the city”

Food

68/100
15 reviews

Food is all right.

“Dutch pancakes were delicious” “Hotel food was a bit pricey” “Lack of vegetarian option”

Breakfast

62/100
32 reviews

Breakfast is decent but expensive.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Value

37/100
20 reviews

Poor value for money. Expensive breakfast.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 21% by couples, with a score of 82

Good to know

  • Comfortable beds

    “Great bed and restaurant” “Bed very comfy and huge”

  • Friendly service

    “Friendly knowledgeable staff” “Welcoming, helpful staff”

  • Spacious rooms

    “Spacious shower cabin” “Rooms were spacious and well appointed”

  • Awesome vibe

    “Lobby was modern” “Modern facilities”

Review highlights

Vibe

87/100
5 reviews

Awesome vibe.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Service

82/100
17 reviews

Friendly service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

72/100
13 reviews

Average size, comfortable rooms with particularly comfy beds.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Room

69/100
21 reviews

Average-sized rooms with great beds.

“Superb shower” “Spacious shower cabin” “Towels were small”

Food

69/100
5 reviews

Food is all right.

“Hotel food was a bit pricey” “Lack of vegetarian option” “Fresh fruit everywhere”

Breakfast

64/100
7 reviews

Breakfast is average.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Ranked top 36% by solo travelers, with a score of 78

Good to know

  • Great location

    “Near the canal” “Convenient for transport links”

  • Poor value for money

    “Hotel food was a bit pricey” “Expensive parking fee”

  • Great room

    “Superb shower” “Spacious shower cabin”

  • Rather comfortable

    “Spacious shower cabin” “Peaceful location”

Review highlights

Service

78/100
6 reviews

Fantastic service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

76/100
5 reviews

Rather comfortable.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Room

70/100
9 reviews

Great room.

“Superb shower” “Spacious shower cabin” “Fantastic view of the city”

Location

69/100
5 reviews

Location is ok.

“Near the canal” “A 5 minute walk to the train station” “A 10 Min Walk To The Metro Station”

Food

64/100
4 reviews

Food is all right.

“Dinner was excellent” “Hotel food was a bit pricey” “Lack of vegetarian option”

Value

36/100
8 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Review highlights

Room

67/100
5 reviews

Room is all right.

“Shower fantastic” “Spacious shower cabin” “Towels were small”

Review highlights

Good to know

  • Close to public transport

    “Convenient for transport links” “Near the tram station”

  • Modern Hotel

    “Lobby was modern” “Modern facilities”

  • Nice building

    “Excellent facilities” “Lobby was modern”

  • Great reception

    “Desk staff very helpful” “Speedy check in”

Review highlights

WiFi

97/100
9 reviews

Good internet service.

“Free computer/printer” “Wifi is good” “Free wifi”

Vibe

86/100
65 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area. Friendly atmosphere. Stylish Hotel.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Service

84/100
145 reviews

Reception and housekeeping friendly and relatively professional.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Cleanliness

83/100
73 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Amenities

80/100
47 reviews

Great buildings with excellent terrace and entrance.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Location

80/100
149 reviews

Good location, more or less central. Close to public transport and the train. Decent, but expensive, parking. Good accessibility by car.

“Near the canal” “Convenient for transport links” “Short ride to the city”

Bar

72/100
25 reviews

Bar is awesome.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Comfort

71/100
69 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Breakfast

60/100
59 reviews

Breakfast is decent but expensive.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Room

60/100
158 reviews

Modern rooms with excellent beds. Spacious, clean rooms with great views, but views aren't great. Bathrooms are large but dirty.

“Excellent shower” “Spacious shower cabin” “Towels were small”

Food

60/100
33 reviews

Food is all right. Side dishes are all right.

“Dutch pancakes were delicious” “Lack of vegetarian option” “No food”

Wellness

42/100
4 reviews

Below average sauna and wellness facilities.

“Spa was closed”

Value

36/100
70 reviews

Poor value for money. Expensive breakfast.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 36% by couples, with a score of 75

Good to know

  • New rooms

  • Pleasant entrance area

    “Spacious reception area” “Homely seating areas”

  • Poor value for money

    “Hotel food was a bit pricey” “Expensive parking fee”

  • Spacious rooms

    “Spacious shower cabin” “Rooms were spacious and well appointed”

Review highlights

Vibe

81/100
16 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area. Friendly atmosphere.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Cleanliness

80/100
11 reviews

Clean rooms.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Service

80/100
34 reviews

Friendly, acceptably professional service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Amenities

79/100
12 reviews

Great hotel buildings and entrance area.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Location

75/100
22 reviews

Great location with good access by car. City centre is hard to reach.

“Near the canal” “Convenient for transport links” “Short ride to the city”

Comfort

71/100
17 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Bar

71/100
5 reviews

Bar is awesome.

“Bottle of wine and beer to be included” “Free soft drinks” “Nearby Amstel”

Food

64/100
8 reviews

Food is all right.

“Dutch pancakes were delicious” “Hotel food was a bit pricey” “Lack of vegetarian option”

Breakfast

62/100
17 reviews

Breakfast is average.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Room

62/100
37 reviews

Rooms relatively new but needing maintenance with substandard bathrooms. Large, clean rooms with excellent beds.

“Superb shower” “Spacious shower cabin” “Towels were small”

Value

42/100
20 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 23% by solo travelers, with a score of 79

Good to know

  • Great location

    “Near the canal” “Convenient for transport links”

  • Fantastic service

    “Welcoming, helpful staff” “Hotel staffs were wonderful”

Review highlights

Service

82/100
5 reviews

Fantastic service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Location

67/100
3 reviews

Location is ok.

“Metro is fab” “Near the canal” “A 5 minute walk to the train station”

Room

62/100
6 reviews

Room is all right.

“Spacious shower cabin” “Towels were small” “Old appliances”

Good to know

  • City centre is hard to reach

    “Far away from city centre” “Far away from city central”

  • Modern Hotel

    “Lobby was modern” “Modern facilities”

  • Clean hotel facilities

    “Clean hotel” “Clean pleasant hotel”

  • Nice building

    “Excellent facilities” “Lobby was modern”

Review highlights

Cleanliness

87/100
20 reviews

Clean hotel facilities. Clean rooms.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Vibe

85/100
24 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area.

“Lobby was modern” “Modern facilities” “Homely seating areas”

Service

83/100
45 reviews

Friendly, somewhat professional service and OK housekeeping.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Amenities

81/100
20 reviews

Great hotel buildings and entrance area.

“Excellent facilities” “Lobby was modern” “Homely seating areas”

Comfort

77/100
25 reviews

Big, comfortable, and quiet rooms.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Bar

67/100
7 reviews

Standard bar.

“Bottle of wine and beer to be included” “Nearby Amstel” “Free drinks”

Room

63/100
46 reviews

Tidy, spacious rooms which are relatively new. Bad minibar.

“Excellent shower” “Spacious shower cabin” “Towels were small”

Location

62/100
45 reviews

Decent location, but awful parking. City centre is hard to reach.

“Near the canal” “A 5 minute walk to the train station” “A 10 Min Walk To The Metro Station”

Breakfast

61/100
13 reviews

Breakfast is average.

“Excellent buffet breakfast” “The breakfast buffet was tasty but not worth” “Didn't have breakfast at the hotel”

Value

40/100
16 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 40% by couples, with a score of 79

Good to know

  • Fantastic service

    “Welcoming, helpful staff” “Hotel staffs were wonderful”

  • Clean

    “Room was nice and clean” “Clean bathroom”

  • Rather comfortable

    “Spacious shower cabin” “Peaceful location”

Review highlights

Cleanliness

87/100
5 reviews

Clean.

“Room was nice and clean” “Clean bathroom” “Clean hotel”

Service

78/100
6 reviews

Fantastic service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

78/100
5 reviews

Rather comfortable.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Location

68/100
7 reviews

Location is ok.

“Metro is fab” “Near the canal” “A 5 minute walk to the train station”

Room

66/100
8 reviews

Room is all right.

“Spacious shower cabin” “Towels were small” “Hot water was not working”

Review highlights

Comfort

78/100
5 reviews

Rather comfortable.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Location

74/100
5 reviews

Great location.

“Near the canal” “Convenient for transport links” “Short ride to the city”

Room

72/100
4 reviews

Great room.

“Superb shower” “Spacious shower cabin” “Fantastic view of the city”

Review highlights

Service

82/100
5 reviews

Fantastic service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Good to know

  • City centre is hard to reach

    “Far away from city centre” “Far away from city central”

  • Close to public transport

    “Convenient for transport links” “Near the tram station”

  • Spacious rooms

    “Spacious shower cabin” “Rooms were spacious and well appointed”

  • Friendly service

    “Friendly knowledgeable staff” “Welcoming, helpful staff”

Review highlights

Service

78/100
14 reviews

Friendly service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

75/100
14 reviews

Great sized rooms, very comfortable with wonderful beds.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Room

68/100
14 reviews

Rooms are standard overall, but very spacious with comfortable beds.

“Shower fantastic” “Spacious shower cabin” “Towels were small”

Location

62/100
23 reviews

Location is fine but far from the city centre. Fairly accessible by car and close to public transport.

“Near the canal” “Short ride to the city” “A 5 minute walk to the train station”

Value

40/100
8 reviews

Poor value for money.

“Hotel food was a bit pricey” “Expensive parking fee” “Had to pay for bus”

Ranked top 39% by couples, with a score of 81

Good to know

  • Fantastic service

    “Welcoming, helpful staff” “Hotel staffs were wonderful”

  • Rather comfortable

    “Spacious shower cabin” “Peaceful location”

Review highlights

Service

82/100
5 reviews

Fantastic service.

“Welcoming, helpful staff” “Hotel staffs were wonderful” “Presentation and service was excellent”

Comfort

74/100
6 reviews

Rather comfortable.

“Spacious shower cabin” “Peaceful location” “Rooms were spacious and well appointed”

Room

69/100
6 reviews

Room is all right.

“Shower fantastic” “Spacious shower cabin” “Towels were small”

Location

68/100
8 reviews

Location is ok.

“Near the canal” “Near the tram station” “A 5 minute walk to the train station”

Review Semantics by TrustYou

Customer Reviews of Mercure Hotel Amsterdam City

4.0 out of 5.Based on 1311 guest reviews, Very Good

Property Description

Mercure Hotel Amsterdam City is prachtig gelegen aan het water en ideaal gelegen ten opzichte van bijvoorbeeld de ArenA, ZiggoDome, de Zuidas, de binnenstad en slechts 5 minuten van de RAI Convention Centre. Het hotel beschikt over een ruime, afgeschermde (betaalde) parkeerplaats. Dit in combinatie met de centrale ligging maakt het hotel uitermate geschikt voor zowel een zakelijk bezoek als een weekendje weg! Ook met het openbaar vervoer bent u binnen 10 minuten in de binnenstad.De begane grond van Mercure Hotel Amsterdam City heeft begin 2014 een totale metamorfose ondergaan en straalt de allure van Amsterdam uit. U bent welkom voor een goed glas wijn, small bites of een lunch of diner in Restaurant & Lounge FLOOR.

Green Sustainability

Green Key Certificate GOLD status

Details / Other Expenses

Check In:1400
Check Out:1200
Year of Last Renovation:2014
Floors:18
Rooms:368
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:368
Handicap Rooms:1
Suites:2
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:14
Meeting Space:5500 sq. feet
Banquet Space:Holds 350 people
Dist. to Food/Bars:1.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:10PM
Policies / Expenses
Cancellation:
Individual Rooms until 6PM on Day of Arrival.Group Rooms according to UTCH
Nightly Parking:24
Typical Group Deposit:100%
Total Taxes: 0.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
City Tax: 5.00%
VAT: Value Added Tax: 6.00% (included)
Parking Fee:24.00 Per Night
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Alarm clock
  • Baggage storage facilities
  • Boat Launch
  • Breakfast in room
  • Bus parking
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Shower
  • Solarium
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Voicemail

Airport & Shuttle Information

Schiphol International AirportTaxi (one way) at €45,-

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

€ 22,50 American Buffet

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

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