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Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Average
3.5/5
Based on 832 guest reviews
- Has an indoor pool!
- Free complimentary breakfast
- The Avg. Group Discount is 16.5%!
- Gym is available on property
- 80 rooms in property
- Check-out: 11:00am
- Hotel has an eco-friendly policy
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 Bedroom Queen Suite with Mobility Accessible Roll in Shower Single Occupancy
Non-Smoking
Check Rates1 King 1 Bedroom Deluxe Suite with Free WiFi, Free Breakfast Jetted Tub Sofa Bed Kitchen
Non-Smoking
Check Rates1 King 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Pets Welcome Sofa Bed
Non-Smoking
Check Rates2 Kings 2 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Kitchen 3 Hdtvs
Non-Smoking
Check Rates2 Queen Beds 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Pets Welcome
Non-Smoking
Check Rates2 Queen Beds Mobility Accessible 1 Bedroom Suite with Free WiFi, Free Breakfast Grab Bars
Non-Smoking
Check RatesAAA Rate - 1 King 1 Bedroom Deluxe Suite with Free WiFi, Free Breakfast Jetted Tub Sofa Bed Kitchen
Non-Smoking
Check RatesAAA Rate - 1 King 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Pets Welcome Sofa Bed
Non-Smoking
Check RatesAAA Rate - 2 Kings 2 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Kitchen 3 Hdtvs
Non-Smoking
Check RatesAAA Rate - 2 Queen Beds 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Pets Welcome
Non-Smoking
Check RatesAAA Rate - 2 Queen Beds Mobility Accessible 1 Bedroom Suite with Free WiFi, Free Breakfast Grab Bars
Non-Smoking
Check RatesAARP Rate - 1 King 1 Bedroom Deluxe Suite with Free WiFi, Free Breakfast Jetted Tub Sofa Bed Kitchen
Non-Smoking
Check RatesAARP Rate - 1 King 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Pets Welcome Sofa Bed
Non-Smoking
Check RatesAARP Rate - 2 Kings 2 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Kitchen 3 Hdtvs
Non-Smoking
Check RatesAARP Rate - 2 Queen Beds 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Pets Welcome
Non-Smoking
Check RatesAARP Rate - 2 Queen Beds Mobility Accessible 1 Bedroom Suite with Free WiFi, Free Breakfast Grab Bar
Non-Smoking
Check RatesExtended Stay Rate 1 King 1 Bedroom Deluxe Suite with Free WiFi, Free Breakfast Jetted Tub Sofa Bed
Non-Smoking
Check RatesExtended Stay Rate 1 King 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Pets Welcome Sofa Bed
Non-Smoking
Check RatesExtended Stay Rate 2 Kings 2 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Kitchen 3 H
Non-Smoking
Check RatesExtended Stay Rate 2 Queen Beds 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Pets W
Non-Smoking
Check RatesExtended Stay Rate 2 Queen Beds Mobility Accessible 1 Bedroom Suite with Free WiFi, Free Breakfast G
Non-Smoking
Check RatesMilitary Government Rate 1 King 1 Bedroom Deluxe Suite with Free WiFi, Free Breakfast Jetted Tub Sof
Non-Smoking
Check RatesMilitary Government Rate 1 King 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Pets Welcome So
Non-Smoking
Check RatesMilitary Government Rate 2 Kings 2 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed Kitch
Non-Smoking
Check RatesMilitary Government Rate 2 Queen Beds 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed
Non-Smoking
Check RatesMilitary Government Rate 2 Queen Beds Mobility Accessible 1 Bedroom Suite with Free WiFi, Free Break
Non-Smoking
Check RatesWyndham Rewards Double Points 1 King 1 Bedroom Deluxe Suite with Free WiFi, Free Breakfast Jetted Tu
Non-Smoking
Check RatesWyndham Rewards Double Points 1 King 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Pets Welco
Non-Smoking
Check RatesWyndham Rewards Double Points 2 Kings 2 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa Bed
Non-Smoking
Check RatesWyndham Rewards Double Points 2 Queen Beds 1 Bedroom Suite with Free WiFi Free Buffet Breakfast Sofa
Non-Smoking
Check RatesWyndham Rewards Double Points 2 Queen Beds Mobility Accessible 1 Bedroom Suite with Free WiFi, Free
Non-Smoking
Local Attractions
Hollywood casino, Movie Theaters, Restaurants, Grocery Stores, Shopping, Columbus Zoo and Aquarium, Convention Center, Cosi Science Center, Ohio ExpoCenter/fairgrounds, Museum of Arts, Nationwide Arena, Winery, Ohio State University, Capital building
Map & Landmarks: Hawthorn Suites by Wyndham Columbus West
Verified Reviews of Hawthorn Suites by Wyndham Columbus West
Below are the verified reviews from guests that we have booked recently: "Charged multiple times. Got wrong room."
Overall Score1.0/ 5
Very incompetent front staff. My online reservation did not go through on their system despite my confirmation number and email and the fact my card was charged. It took over 20 minutes to check in. Nothing about a pet fee during online checkout was mentioned. When I arrived they not only charged me 45 dollars for a pet fee but an additional 65 dollar unexplained charge on my credit card. When we got to our room instead of a single room king we had a double room with two kings. The total was supposed to be 150 and I was charged 260. Will not be coming back.
Justin E. (Individual traveler, booked 1 room), from 
10-Oct-2021 Verified Review, stayed from Sun Oct 10 to Mon Oct 11 2021 at a $112.99 average nightly rate. 
"Change in pricing for dog."
Overall Score3.0/ 5
I'd booked the reservation to bring along a mini poodle, who was crated in the room. Instead of the price shown on the website, we were notified at the time of check in that it was more than double what we had been expecting. Either the website should be changed to show the actual amount or the hotel should be required to honor the amount advertised.
Carol L. (Individual traveler, booked 1 room), from
24-May-2021 Verified Review, stayed from Tue Apr 20 to Thu Apr 22 2021 at a $120.99 average nightly rate. "Absolutely Terrible"
Overall Score1.0/ 5
Wouldn't allow me to stay because I didn't have a major credit card. Which is fine but they wouldn't refund the 133$ I paid to reserve it.
Cierra A. (Individual traveler, booked 1 room), from
24-Jul-2020 Verified Review, stayed from Fri Jul 24 to Sat Jul 25 2020 at a $100.63 average nightly rate. "Worst hotel night ever."
Overall Score1.0/ 5
The building from the outside looks ok, but just wait until you step inside. Our room smelled of cigarette smoke, even though it was a nonsmoking room. Our dog reacted to dozens of spots, something he only does when smelling urine. Guests were allowed to block open security doors and the manager said he was powerless to stop it. Kids were running and screaming in the halls and rooms until after midnight and complaints to the desk were met with disdain as if I was the problem. Different websites state there is a $20 fee for pets and others say $45. Two different patrons told me to pay with cash as they did and there was a discount and no pet fee. I imagine the manager pocketed all of that money. Only after booking the room, are you directed to a page that states your money is nonrefundable. I have stayed at Wyndham properties previously and was stunned at the deplorable condition of this one. I will never stay with Wyndham again and would advise everyone to stay away from this hell hole. I am going to forward a letter of complaint to the corporate office, but realize it will be ignored, like complaints and suggestions to the manager were.
Connie P. (Individual traveler, booked 1 room), from
22-Jul-2020 Verified Review, stayed from Sun Jul 19 to Mon Jul 20 2020 at a $81.30 average nightly rate. "Good for what we needed."
Overall Score3.0/ 5
Could have been cleaner the day we got there but they did clean it better with the stayover service. The pictures are very accurate of the rooms and the couch is a pull out sofa that could fit two people if necessary. Could use more towels but thats a minor thing. It would be nice if the pull out couches would be made we come in between one and two am. Overall for the price it was better then we expected.
Megan S. (Group coordinator, booked 2 rooms), from
01-Oct-2019 Verified Review, stayed from Fri Sep 27 to Sun Sep 29 2019 at a $89.75 average nightly rate. "False advertisement misinformed not willing to correct issue."
Overall Score1.0/ 5
Booked a two room two king bed suite and paid that price. Checked in to room and only had one king bed. Not willing to find a room to accommodate and no refund.
Kevin T. (Individual traveler, booked 1 room), from
30-Apr-2019 Verified Review, stayed from Sat Apr 27 to Sun Apr 28 2019 at a $159.36 average nightly rate. "Only Okay"
Overall Score3.0/ 5
The room smelled musty and was freezing cold when we walked in. I'm all about conservation, but that's a bit extreme to not have it on at all in the winter. The heater is also only in the bedroom so took a couple hours for the living room to start getting warm. The dishes were still dirty. Would not stay again.
Melissa M. (Individual traveler, booked 1 room), from
23-Nov-2018 Verified Review, stayed from Fri Nov 23 to Sat Nov 24 2018 at a $107.10 average nightly rate. "Great customer service, amenities and location."
Overall Score3.0/ 5
The front desk staff worked hard to make things right if there was a problem. I booked six rooms for a graduation nearby. One room was not clean enough for my guests so the front desk took care of it. One room had a distinct cigarette smoke so they gave that guest a different room. I questioned a charge on my credit card and the front desk removed it. I enjoyed the full kitchen and spacious suite. The breakfast buffets were very good. It was about 30 min. drive to the airport and Easton and Worthington area. Some rooms need to be designated as 'smoking'. I would stay here again.
Janette T. (Individual traveler, booked 1 room), from
13-May-2014 Verified Review Property Description
Cleaning and safety practices: Enhanced cleanliness measures: Disinfectant is used to clean the property High touch surfaces are cleaned and disinfected Social distancing: Protective shields in place at main contact areas Social distancing measures in place Safety measures: Personal protective equipment worn by staff Temperature checks given to staff Masks and gloves available Masks are required at the property Hand sanitizer provided Individually-wrapped food options available for breakfastCome and check out our beautiful 2 rooms suites!! Hawthorn Suites by Wyndham Columbus-West is the perfect extended stay hotel offers upscale, all-suite accommodations located in Hilliard area off of I-70 & I-270. And conveniently situated within range of great local dining establishments and retail outlets. Guests will find a wide variety of tourist attractions and recreational activities in the area such as:•Hollywood Casino. Columbus Museum of Art •COSI•Ohio Expo Center•OSU-Ohio State University•Nationwide Arena•Columbus Zoo & Zoombezi Bay•Ohio Theater & Palace Theater•Cooper Stadium •German Village•Franklin County Fairgrounds •Ohio Historical Center •Ohio State Fairgrounds Hawthorn Suites by Wyndham allows you to feel closer to home whether traveling for a few nights or longer. The longer you stay, the less you will pay per night at the Hawthorn Suites by Wyndham. Retire to the privacy and comfort of separate living, working, eating, and sleeping areas in your extended stay lodging. Relax in spacious suites that larger than traditional hotel rooms. Sink into luxury bedding including plush mattresses, crisp linens, custom comforters, and piles of pillows. Whip up your favorite meals in your own, full-sized, fully equipped kitchen.•Fully equipped kitchen with refrigerator, microwave, dishwasher, •wet bar, toaster, and coffee maker •Pull out sleeper sofa•In room Safe•2 TV's with Remote-controlled •Two speaker telephones with data ports and voicemail •Iron with ironing board•Hair DryerStart every day off right at Hawthorn Suites by Wyndham Columbus-West with a complimentary hot buffet breakfast(currently serving Grab-N-Go breakfast due to COVID). Mix and mingle a little at complimentary barbecues and social hour featuring a light meal and beverages on Monday through Wednesday evenings (subject to state and local laws). While staying with us at the Hawthorn Suites by Wyndham Columbus-West hotel, all short and extended stay guests are invited to enjoy the fantastic range of hotel-wide amenities that we are happy to provide, such as: •Business center•Meeting space •Fitness center •Indoor heated pool (Closed due to COVID)•High-speed wireless Internet access •Laundry/Dry cleaning service •An Ergonomic Chair and a Work Desk complete with Data Lamp, •2 Telephone with speaker, •Free Local Calls, Personal Voice Mail •Daily complimentary Newspaper•Coffee & Tea available 24hrs Additionally a Conference and Meeting Space is available for rent along with Catering, Audio Visual Equipment, LCD Projector, Fax, and Copy Services to fulfill all your business needs. And as always Hawthorn Suites by Wyndham is proud to offer Business Center and free High Speed Wireless WIFI Internet Access throughout the property. Pets are welcome at this Hawthorn Suites by Wyndham location.Let Hawthorn Suites by Wyndham Columbus-West help ensure that your Business, Extended Stay, or Vacation Getaway in Columbus is a Pleasure and a Success. Reserve your Suite Online Today!
Green Sustainability
ECO LabRecycle ProgramReusable Key CardsGo Green Linen ProgramLED Lights
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2018 |
| Floors: | 3 |
| Rooms: | 80 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 80 |
| Handicap Rooms: | 4 |
| Rooms with 1 Bed: | 42 |
| Rooms with 2 Beds: | 38 |
| Suites: | 80 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 625 sq. feet |
| Banquet Space: | Holds 20 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| FEMA Approved: | Yes |
| Pool Info: Indoor heated Pool - 9:00AM - 10:00PM (Closed due to COVID) | |
Policies / Expenses
| Cancellation: Individual cxl 24hrs prior to arrivalGroup policies 30 days prior to arrival and Individual is 3 days prior | |
| Nightly Parking: | free |
| Typical Group Deposit: | 25% |
| Total Taxes: | 17.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.50% |
| City Tax: | 10.00% |
| Parking Fee: | 0.00 Per Night (Free) |
| Cleaning Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day (Free) |
| Additional Person Fee: | 10.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day (Free) |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day (Free) |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 185.00 Per Night (meeting room rental) |
| Food and Beverage Service Charge: | 18.00% (gratuity) |
| Audio Visual Service Charge: | 95.00 Per Night (LCD Projector) |
| Banquet Labor Fees: | 0.00 Per Hour |
| Banquet Bartender Fees: | 50.00 Per Hour |
| Avg. Continental Breakfast Cost: | 12.00 Per Person |
| Avg. Buffet Breakfast Cost: | 6.00 Per Person |
| Banquet Gallon of Coffee: | 0.00 Per Person |
| Banquet Soda: | 1.00 Per Person |
| Banquet Bottled Water: | 1.00 Per Person |
| Banquet Hosted Bar: | 50.00 Per Person/Per Hour (Per Hour) |
| Banquet Reception w Hors d'oeuvres: | 50.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- Baby facilities in room
- Baggage storage facilities
- Bus parking
- Central location
- Charge for early check out
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- DVD Player
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Kitchenette in room
- Laundry facilities
- Laundry valet service
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
Port Columbus-CMHMiles-14.00 Minutes-15no shuttle serviceone way taxi-$30-40,Kumar Taxi Accept any major credit cards,Kumar Taxi24hrsAccept any major credit cards
Local Shuttle Info: COTA BusTaxiUberLyft
Breakfast Information
Free Hot Buffet Breakfast(currently serving Grab-N-Go breakfast due to COVID)Monday-Friday: 6:30am-9:00amSaturday & Sunday: 7:00am-10:00am
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Non refundable $45.00 per day and $10 each day afterFor an extended stay 30+ night stay guest- one time of $150.00
Parking Info
Free ParkingBus parking availableTruck parking available
Internet / WiFI
Free WI-FI
Cleaning Policies
Cleaning and safety practices: Enhanced cleanliness measures: Disinfectant is used to clean the property High touch surfaces are cleaned and disinfected Social distancing: Protective shields in place at main contact areas Social distancing measures in place Safety measures: Personal protective equipment worn by staff Temperature checks given to staff Masks and gloves available Masks are required at the property Hand sanitizer provided Individually-wrapped food options available for breakfast
About Hawthorn Suites
- Studios and large one/two bedroom suites with cable
- Premium channel packages available
- Fully-equipped kitchens with full-size refrigerators, microwave and dishwasher
- On-site convenience store selling drinks, snacks, and frozen prepared meals
- Business services with free copying and faxing
- Guest laundry facility ideal for extended stays
- Valet dry cleaning services with free pick-up and delivery based on location
- Social hour serving free drinks and snack based on location
- Cat and dog friendly
The Hawthorn Suites highlights above are subject to change without notice.
Previously known as:
Hawthorn Suites by Wyndham Columbus West / Hilliar
Seasonality of Hotel Rates at Hawthorn Suites by Wyndham Columbus West
The chart above shows seasonality of prices for both group/meeting prices and the best individual traveler rates we could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 15.9% in October 2021 and the highest average individual rate is $140 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hawthorn Suites by Wyndham Columbus West in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Hawthorn Suites by Wyndham Columbus West
Below are the meeting, banquet, conference and event spaces at Hawthorn Suites by Wyndham Columbus West.
Feel free to use the Hawthorn Suites by Wyndham Columbus West meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Columbus event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Pinnacle Room | 25 x 25 x 10 | 625 | --/-- | -- | 24 | 16 | 16 | 12 | --/-- | -- | -- | 12 |
Close This Pinnacle RoomRoom Type: General Meeting Room Total Size: 625 Sq. Mi Dimensions: 25 x 25 x 10 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? Yes Built In A/V? Yes Amenities Available
| ||||||||||||
Planning an Event? Columbus Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hawthorn Suites by Wyndham Columbus West
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hawthorn Suites by Wyndham Columbus West have?
There are 80 rooms in the property.
Is there any meeting space at Hawthorn Suites by Wyndham Columbus West?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Hawthorn Suites by Wyndham Columbus West?
Free Hot Buffet Breakfast(currently serving Grab-N-Go breakfast due to COVID)Monday-Friday: 6:30am-9:00amSaturday & Sunday: 7:00am-10:00am
What parking is available at Hawthorn Suites by Wyndham Columbus West?
Free ParkingBus parking availableTruck parking available
How much does internet cost?
Free WI-FI
Can I get a AAA rate at Hawthorn Suites by Wyndham Columbus West?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King 1 Bedroom Deluxe Suite with Free WiFi, Free Breakfast Jetted Tub Sofa Bed Kitchen
Can I get a Senior or AARP rate at Hawthorn Suites by Wyndham Columbus West?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Rate - 1 King 1 Bedroom Deluxe Suite with Free WiFi, Free Breakfast Jetted Tub Sofa Bed Kitchen
Is there a gym at Hawthorn Suites by Wyndham Columbus West?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hawthorn Suites by Wyndham Columbus West?
Yes, there is a pool on-site at the property. Indoor heated Pool - 9:00AM - 10:00PM (Closed due to COVID).
Can I get a group rate at Hawthorn Suites by Wyndham Columbus West?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 16.5%.
Testimonials:
"Thank you so much for offering this service. You're service was prompt and reliable, and there were many bids from which to choose." D.P. - Greenville, SC
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