ARENA HOTEL

817 The Alameda, San Jose, CA 95126 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Downtown Hotel in Santa Clara County
37.33178-121.90614
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Average
3.5/ 5

Based on 264 guest reviews

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  • Complimentary breakfast is offered
  • Hotel has 89 rooms
  • 3 floors in hotel
  • 10 suites in hotel
  • Check in time: 2:00pm
  • Check out time: 11:00am
  • Groups/Meetings rating of 10.0/10

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Room Types

Check RatesCorporate Rate Deluxe Room Double Queen Jacuzzi
Non-Smoking
Check RatesCorporate Rate Deluxe Suite with Jacuzzi and Sofa Bed
Non-Smoking
Check RatesCorporate Rate King Deluxe with Jacuzzi
Non-Smoking
Check RatesDeluxe Room 1 King Bed
Non-Smoking
Check RatesDeluxe Room 2 Queen Beds
Non-Smoking
Check RatesDeluxe Room Double Queen Jacuzzi
Non-Smoking
Check RatesDeluxe Suite with Jacuzzi and Sofa Bed
Non-Smoking
Check RatesExtended Stay Rate Deluxe Room Double Queen Jacuzzi
Non-Smoking
Check RatesExtended Stay Rate Deluxe Suite with Jacuzzi and Sofa Bed
Non-Smoking
Check RatesExtended Stay Rate King Deluxe with Jacuzzi
Non-Smoking
Check RatesKing Deluxe with Jacuzzi
Non-Smoking
Check RatesPromotional Offer Deluxe Room Double Queen Jacuzzi
Non-Smoking
Check RatesPromotional Offer Deluxe Suite with Jacuzzi and Sofa Bed
Non-Smoking
Check RatesPromotional Offer King Deluxe with Jacuzzi
Non-Smoking
Check RatesSpecial Rate Deluxe Room Double Queen Jacuzzi
Non-Smoking
Check RatesSpecial Rate Deluxe Suite with Jacuzzi and Sofa Bed
Non-Smoking
Check RatesSpecial Rate King Deluxe with Jacuzzi
Non-Smoking
Check RatesStandard Rate Deluxe Room Double Queen Jacuzzi
Non-Smoking
Check RatesStandard Rate Deluxe Suite with Jacuzzi and Sofa Bed
Non-Smoking
Check RatesStandard Rate King Deluxe with Jacuzzi
Non-Smoking
Check RatesSuite 1 King Bed Jacuzzi Tub
Non-Smoking

Local Attractions

HP Pavilion, San Jose McEnery Convention Ctr, SJSU, Tech Museum, Children's Discovery Museum, Paramount's Great America, Santa Cruz Beach, Winchester Mystery House, and Wineries

Summary of Verified Reviews

Summary of 2,279 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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78
Good

Good city hotel. Close to CVS. Located near shopping areas with easy access to parking. Pleasant hotel grounds. Wonderful housekeeping. Good kitchenette. Popular among business travelers.

“Close to the San Jose Airport and downtown” “Jacuzzi was a nice feature”

Good Overall Ranking Top 39% in city
Excellent City Hotel Top 6% in city
Excellent Economy Hotel Top 6% in city
Best Pool In City
Best Housekeeping In City

Good to know

  • Hotel is outdated

    “Old air conditioner” “Mattress was old and too soft”

  • Old rooms

    “Aging spa bathtub” “Old air conditioner”

  • Fair breakfast prices

    “The breakfast buffet including” “Free buffet breakfast”

  • Accessible parking

    “Excellent parking” “Plenty of free parking”

Review highlights

Value

94/100
366 reviews

Best value for money. Restaurant and breakfast are well priced. Free internet.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Location

93/100
608 reviews

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Close to business sites.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Pool

86/100
130 reviews

Great pool.

“Indoor jacuzzi was wonderful” “Jaccuzzi tub wonderful” “Jacuzzi was a nice feature”

Service

83/100
558 reviews

Great service and housekeeping. Average reception and service professionalism is typical. Room service is poor.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

78/100
531 reviews

Great and affordable breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Comfort

64/100
507 reviews

Comfortable enough, with large rooms and bathrooms. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“New AC unit” “Air conditioner did not work” “Noisy air-conditioner”

WiFi

59/100
77 reviews

WiFi is good value.

“Good internet access” “Free WiFi internet” “Free wifi”

Room

55/100
905 reviews

Rooms are OK with typical minibars, although poorly-maintained. Spacious, clean rooms with good kitchenettes. Outdated room and furniture, and bad A/C. Bad beds and TVs. Bathrooms are large but dirty.

“Coffeemaker worked great” “Refrigerator worked great” “Shower were worn and rusty”

Amenities

50/100
250 reviews

Outdated facilities, not accessible for those with handicaps. Good hotel grounds but entrance area not so good. Bad architecture.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Bar

45/100
34 reviews

Bar is not good.

“No juice” “Terrible coffee” “No Bar”

Vibe

32/100
347 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish. Hotel is relatively luxurious. Good choice for a city trip. Fine for a budget trip.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Ranked top 23% by couples, with a score of 81

Good to know

  • Bad architecture

    “Decor could use an update” “Decor could use some updating”

  • Good accessibility by car

    “With easy access to freeways” “Easy access highways”

  • Train station is close

    “Within walking distance to the train station” “Close to light rail”

  • Good access to airport

    “Close to the San Jose Airport and downtown” “Near the San Jose airport”

Review highlights

Location

93/100
129 reviews

Great location. Great accessibility by car with affordable parking. Centrally located, near restaurants, bars, and shopping. Close to the train station and the airport.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Value

92/100
76 reviews

Best value for money. Fair breakfast prices. Free internet.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Breakfast

83/100
113 reviews

Great and affordable breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Service

78/100
107 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Comfort

70/100
109 reviews

Large rooms with average comfort and standard beds. Terrible A/C and noisy rooms.

“New AC unit” “Air conditioner did not work” “Noisy air-conditioner”

WiFi

64/100
15 reviews

WiFi is good value.

“Free Wi-fi” “Free WiFi internet” “Good wifi”

Room

56/100
191 reviews

Dilapidated and old, but decent, rooms, and so-so beds. Spacious, clean rooms with good kitchenettes. Disappointing TV's, furnishings, air conditioning and bathrooms.

“Coffeemaker worked great” “Refrigerator worked great” “Stains in the carpet”

Amenities

49/100
62 reviews

Subpar entrance area and ancient facilities, but wonderful grounds. Bad architecture.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Bar

48/100
6 reviews

Bar is not good.

“No juice” “Terrible coffee” “No Bar”

Vibe

28/100
74 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Ranked top 17% by solo travelers, with a score of 78

Good to know

  • Near city centre

    “In the heart of the city” “Close to the San Jose Airport and downtown”

  • TV is not good

    “Old TV” “27 tv was old”

  • Good restaurants & bars in the area

    “Close to cafes” “A few blocks from bars/restaurants”

  • Unpleasant entrance area

    “Elevator is scary” “Hallways and lobby is very outdated”

Review highlights

Value

94/100
49 reviews

Best value for money. Fair breakfast prices.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Location

91/100
64 reviews

Great location. Parking is good and affordable. Near the city centre and great nearby nightlife.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Service

85/100
52 reviews

Great service, especially at reception.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

73/100
59 reviews

Great and affordable breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Comfort

71/100
59 reviews

Large, comfortable rooms. Beds are alright but rooms are noisy, and A/C substandard.

“New AC unit” “Hotel quiet and ok” “Rooms are clean and spacious”

Room

57/100
106 reviews

Rooms are old and bathrooms are unpleasant, but beds and room cleanliness are okay. Shabby rooms with bad air conditioning, televisions, and furniture. Spacious rooms with okay minibars.

“Coffeemaker worked great” “Refrigerator worked great” “Stains in the carpet”

WiFi

55/100
19 reviews

Regular internet service.

“Free Wi-fi” “Terrible wi fi” “Included wifi”

Amenities

48/100
27 reviews

Old facilities and unpleasant entrance area.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Bar

47/100
7 reviews

Bar is not good.

“No juice” “Terrible coffee” “No Bar”

Vibe

34/100
34 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Ranked top 23% by families, with a score of 79

Good to know

  • Great shopping

    “Chocolate shop across the street” “Close to coffee shops”

  • Affordable parking

    “Free parking” “Free parking and breakfast”

  • Bad air conditioning

    “Noisy air-conditioner” “Air conditioner broke”

  • Poor bathroom

    “Aging spa bathtub” “Leaking toilet”

Review highlights

Location

96/100
71 reviews

Great location near lots of shopping. Parking is good and affordable.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Value

95/100
37 reviews

Best value for money. Fair breakfast prices.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Pool

87/100
11 reviews

Great pool.

“Indoor jacuzzi was wonderful” “Jaccuzzi tub wonderful” “Jacuzzi was a nice feature”

Service

81/100
56 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

79/100
67 reviews

Great and affordable breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

WiFi

62/100
7 reviews

Regular internet service.

“Free Wi-fi” “Good internet access” “Included wifi”

Comfort

60/100
67 reviews

Rooms are big and moderately comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“New AC unit” “Air conditioner did not work” “Noisy air-conditioner”

Room

55/100
104 reviews

Decent, large, and clean rooms. Poorly-maintained rooms, unpleasant bathrooms, and bad beds. Outdated room and furniture, and bad A/C.

“Coffeemaker worked great” “Refrigerator worked great” “Shower were worn and rusty”

Amenities

48/100
24 reviews

Old facilities.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Bar

47/100
3 reviews

Bar is not good.

“No juice” “Terrible coffee” “No Bar”

Vibe

33/100
36 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Ranked top 45% by business travelers, with a score of 67

Good to know

  • Noisy

    “A lot of outside noise” “Noisy refrigerator”

  • Old rooms

    “Aging spa bathtub” “Old air conditioner”

  • Poorly-maintained rooms

    “Mattress was old and too soft” “Carpeting needs updating”

  • Hotel is outdated

    “Old air conditioner” “Mattress was old and too soft”

Review highlights

Value

93/100
16 reviews

Best value for money.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Location

92/100
31 reviews

Great location and easy parking.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Pool

87/100
7 reviews

Great pool.

“Indoor jacuzzi was wonderful” “Jaccuzzi tub wonderful” “Jacuzzi was a nice feature”

Service

81/100
30 reviews

Good, reasonably professional service, and standard reception.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

74/100
29 reviews

Tasty breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

WiFi

57/100
7 reviews

Regular internet service.

“Free WiFi internet” “Slow WiFi” “Free wifi”

Comfort

53/100
32 reviews

Rooms are big and moderately comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“New AC unit” “Noisy air-conditioner” “Loud air conditioner”

Amenities

51/100
11 reviews

Hotel buildings are unacceptable but amenities are OK.

“Lots of bike trails” “Spacious common areas” “Quiet environment”

Room

42/100
58 reviews

Rooms are large and clean, though degraded with uncomfy beds. Ancient rooms with unacceptable A/C, furniture, and bathrooms.

“Suite was rather creepy” “Shower were worn and rusty” “Towels were HORRIBLE”

Vibe

25/100
26 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Good to know

  • Spacious rooms

    “Rooms are clean and spacious” “Room was truly large”

Review highlights

Location

95/100
5 reviews

Great location.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Value

91/100
7 reviews

Best value for money.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Service

83/100
8 reviews

Fantastic service.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

81/100
10 reviews

Tasty breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Comfort

70/100
15 reviews

Large rooms with average comfort and standard beds.

“New AC unit” “Noisy air-conditioner” “Loud air conditioner”

Room

62/100
18 reviews

Well-sized, typical rooms with mediocre beds.

“Coffeemaker worked great” “Refrigerator worked great” “Shower were worn and rusty”

Vibe

33/100
6 reviews

Poor vibe.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Good to know

  • Hotel is outdated

    “Old air conditioner” “Mattress was old and too soft”

  • Old rooms

    “Aging spa bathtub” “Old air conditioner”

  • Fair breakfast prices

    “The breakfast buffet including” “Free buffet breakfast”

  • Accessible parking

    “Excellent parking” “Plenty of free parking”

Review highlights

Value

96/100
333 reviews

Best value for money. Restaurant and breakfast are well priced. Free internet.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Location

94/100
550 reviews

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping. Close to the train station and the airport. Close to business sites.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Service

82/100
515 reviews

Friendly and moderately professional service, with okay reception and excellent housekeeping. Room service is poor.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

79/100
476 reviews

Great and affordable breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

WiFi

60/100
66 reviews

WiFi is good value.

“Free Wi-fi” “Free WiFi internet” “Bad WiFi”

Room

55/100
816 reviews

Rooms are OK with typical minibars, although poorly-maintained. Spacious, clean rooms with good kitchenettes. Outdated room and furniture, and bad A/C. Bad beds and TVs. Bathrooms are large but dirty.

“Coffeemaker worked great” “Refrigerator worked great” “Suite was rather creepy”

Amenities

49/100
233 reviews

Outdated facilities, not accessible for those with handicaps. Good hotel grounds but entrance area not so good. Bad architecture.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Bar

43/100
31 reviews

Bar is not good.

“No juice” “Terrible coffee” “No Bar”

Vibe

32/100
323 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish. Hotel is relatively luxurious.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Ranked top 25% by couples, with a score of 79

Good to know

  • Bad architecture

    “Decor could use an update” “Decor could use some updating”

  • Good accessibility by car

    “With easy access to freeways” “Easy access highways”

  • Train station is close

    “Within walking distance to the train station” “Close to light rail”

  • Good kitchenette

    “Coffeemaker worked great” “Kitchenette with a stove and microwave”

Review highlights

Value

95/100
68 reviews

Best value for money. Fair breakfast prices. Free internet.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Location

93/100
120 reviews

Great location, close to the train station. Great accessibility by car with affordable parking. Centrally located, near restaurants, bars, and shopping.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Breakfast

86/100
97 reviews

Great and affordable breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Service

78/100
100 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Comfort

70/100
94 reviews

Large rooms with average comfort and standard beds. Terrible A/C and noisy rooms.

“New AC unit” “Noisy air-conditioner” “Mattress was old and too soft”

WiFi

64/100
15 reviews

WiFi is good value.

“Free Wi-fi” “Good internet access” “Free WiFi internet”

Room

56/100
169 reviews

Dilapidated and old, but decent, rooms, and so-so beds. Spacious, clean rooms with good kitchenettes. Disappointing TV's, furnishings, air conditioning and bathrooms.

“Coffeemaker worked great” “Refrigerator worked great” “Shower were worn and rusty”

Bar

48/100
6 reviews

Bar is not good.

“No juice” “Terrible coffee” “No Bar”

Amenities

46/100
59 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Vibe

28/100
70 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Ranked top 12% by solo travelers, with a score of 79

Good to know

  • Near city centre

    “In the heart of the city” “Close to the San Jose Airport and downtown”

  • TV is not good

    “Old TV” “27 tv was old”

  • Unpleasant entrance area

    “Elevator is scary” “Hallways and lobby is very outdated”

  • Good restaurants & bars in the area

    “Close to cafes” “A few blocks from bars/restaurants”

Review highlights

Value

95/100
39 reviews

Best value for money. Fair breakfast prices.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Location

90/100
55 reviews

Great location. Near the city centre and great nearby nightlife. Parking is good and affordable.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Service

84/100
43 reviews

Average reception, but good overall service.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

73/100
49 reviews

Great and affordable breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Comfort

69/100
49 reviews

Spacious, somewhat comfortable, but noisy rooms, with okay beds.

“New AC unit” “Noisy air-conditioner” “Loud air conditioner”

Room

56/100
88 reviews

Okay beds and acceptably clean rooms, but poor TV's and furniture. Run-down, old, but spacious, rooms, and horrible bathrooms.

“Coffeemaker worked great” “Refrigerator worked great” “Suite was rather creepy”

WiFi

54/100
15 reviews

Regular internet service.

“Wi-Fi good” “Free WiFi internet” “Free parking and wifi”

Amenities

49/100
25 reviews

Old facilities and unpleasant entrance area.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Vibe

34/100
29 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Ranked top 22% by families, with a score of 79

Good to know

  • Bar is not good

    “No juice” “Terrible coffee”

  • Affordable parking

    “Free parking” “Free parking and breakfast”

  • Poor bathroom

    “Aging spa bathtub” “Leaking toilet”

  • Accessible parking

    “Excellent parking” “Plenty of free parking”

Review highlights

Value

95/100
30 reviews

Best value for money. Fair breakfast prices.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Location

95/100
55 reviews

Great location. Parking is good and affordable.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Pool

87/100
11 reviews

Great pool.

“Indoor jacuzzi was wonderful” “Jaccuzzi tub wonderful” “Jacuzzi was a nice feature”

Service

80/100
45 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

78/100
49 reviews

Great and affordable breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

WiFi

63/100
5 reviews

Regular internet service.

“Wifi worked great” “Included wifi” “Free wifi”

Comfort

61/100
50 reviews

Rooms are big and moderately comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“New AC unit” “Noisy air-conditioner” “Loud air conditioner”

Room

56/100
83 reviews

Decent, large, and clean rooms. Poorly-maintained rooms, unpleasant bathrooms, and bad beds. Outdated room and furniture, and bad A/C.

“Coffeemaker worked great” “Refrigerator worked great” “Shower were worn and rusty”

Amenities

48/100
22 reviews

Old facilities.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Bar

47/100
3 reviews

Bar is not good.

“No juice” “Terrible coffee” “No Bar”

Vibe

33/100
30 reviews

Poor vibe. Hotel is outdated.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Ranked top 50% by business travelers, with a score of 64

Good to know

  • Friendly atmosphere

    “One fit our budget” “A lot of character”

  • Noisy

    “A lot of outside noise” “Noisy refrigerator”

  • Bad air conditioning

    “Noisy air-conditioner” “Air conditioner broke”

  • Old rooms

    “Aging spa bathtub” “Old air conditioner”

Review highlights

Value

94/100
15 reviews

Best value for money.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Location

93/100
23 reviews

Great location.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Service

81/100
28 reviews

Good, reasonably professional service, and standard reception.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

74/100
27 reviews

Tasty breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

WiFi

59/100
5 reviews

Regular internet service.

“Free Wi-fi” “Free WiFi internet” “Wifi sucks”

Comfort

52/100
27 reviews

Rooms are big and moderately comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“New AC unit” “Air conditioner did not work” “Noisy air-conditioner”

Amenities

51/100
11 reviews

Hotel buildings are unacceptable but amenities are OK.

“Lots of bike trails” “Quiet environment” “Large common areas”

Room

42/100
51 reviews

Large but run-down rooms with inadequate bathrooms. Old rooms with shoddy beds, furniture, and A/C.

“Suite was rather creepy” “Shower were worn and rusty” “Towels were HORRIBLE”

Vibe

26/100
26 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Good to know

  • Noisy

    “A lot of outside noise” “Noisy refrigerator”

  • Bad air conditioning

    “Noisy air-conditioner” “Air conditioner broke”

  • Pleasant hotel grounds

    “Lots of bike trails” “Quiet environment”

  • Spacious rooms

    “Rooms are clean and spacious” “Room was truly large”

Review highlights

Location

94/100
24 reviews

Great location near lots of shopping.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Value

92/100
12 reviews

Best value for money.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Service

85/100
8 reviews

Fantastic service.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

78/100
19 reviews

Tasty breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Comfort

62/100
22 reviews

Rooms are big and moderately comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“New AC unit” “Noisy air-conditioner” “Loud air conditioner”

Amenities

57/100
7 reviews

Pleasant hotel grounds and decent amenities.

“Lots of bike trails” “Quiet environment” “Large common areas”

Room

51/100
23 reviews

Big, decent rooms. A/C bathroom, and beds are not great.

“Coffeemaker worked great” “Refrigerator worked great” “Shower were worn and rusty”

Good to know

  • Noisy

    “A lot of outside noise” “Noisy refrigerator”

  • Great location

    “Close to the San Jose Airport and downtown” “Excellent parking”

  • Tasty breakfast

    “Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME”

Review highlights

Location

95/100
11 reviews

Great location.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Value

93/100
6 reviews

Best value for money.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Breakfast

81/100
9 reviews

Tasty breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Comfort

64/100
10 reviews

Spacious, quiet comfortable rooms, but very noisy.

“New AC unit” “Air conditioner did not work” “Noisy air-conditioner”

Room

54/100
10 reviews

Big, decent rooms.

“Coffeemaker worked great” “Refrigerator worked great” “Stains in the carpet”

Good to know

  • Tasty breakfast

    “Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME”

  • Great location

    “Close to the San Jose Airport and downtown” “Excellent parking”

  • Best value for money

    “Amazing price” “Plenty of free parking”

Review highlights

Location

93/100
7 reviews

Great location.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Value

92/100
4 reviews

Best value for money.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Breakfast

76/100
7 reviews

Tasty breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Comfort

60/100
5 reviews

Comfortable.

“New AC unit” “Noisy air-conditioner” “Loud air conditioner”

Room

51/100
7 reviews

Room is all right.

“Coffeemaker worked great” “Refrigerator worked great” “Suite was rather creepy”

Good to know

  • Poorly-maintained rooms

    “Mattress was old and too soft” “Carpeting needs updating”

  • Spacious rooms

    “Rooms are clean and spacious” “Room was truly large”

  • Friendly service

    “Attentive desk staff” “Staff was very friendly and accommodating”

Review highlights

Location

93/100
7 reviews

Great location.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Value

86/100
5 reviews

Best value for money.

“Amazing price” “Plenty of free parking” “Wonderful free breakfast”

Service

83/100
8 reviews

Friendly service.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Breakfast

72/100
10 reviews

Tasty breakfast.

“Excellent hot breakfast in the morning” “Complimentary breakfast was AWESOME” “I love the breakfast buffet”

Comfort

67/100
6 reviews

Rooms are big and moderately comfortable.

“New AC unit” “Noisy air-conditioner” “Loud air conditioner”

Room

54/100
13 reviews

Big, decent rooms. Poorly-maintained rooms.

“Coffeemaker worked great” “Refrigerator worked great” “Shower were worn and rusty”

Good to know

  • Old facilities

    “Property is older” “Dated decor”

  • Noisy

    “A lot of outside noise” “Noisy refrigerator”

  • Hotel is outdated

    “Old air conditioner” “Mattress was old and too soft”

  • Poor hotel buildings

    “Decor is very dated” “Hallways were dirty”

Review highlights

Location

90/100
12 reviews

Great location.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Service

81/100
4 reviews

Fantastic service.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Food

75/100
7 reviews

Delicious food.

“Excellent Japanese restaurant” “Excellent steak” “Buffet was decent and filling”

Comfort

63/100
8 reviews

Spacious, quiet comfortable rooms, but very noisy.

“New AC unit” “Noisy air-conditioner” “Mattress was old and too soft”

Room

57/100
15 reviews

Big, decent rooms.

“Coffeemaker worked great” “Refrigerator worked great” “Suite was rather creepy”

Amenities

43/100
7 reviews

Old facilities.

“Decor is very dated” “Hallways were dirty” “Replace hall carpets”

Vibe

28/100
5 reviews

Poor vibe. Hotel is outdated.

“Mattress was old and too soft” “Older carpets” “Old carpet”

Good to know

  • Great location

    “Close to the San Jose Airport and downtown” “Excellent parking”

Review highlights

Location

91/100
5 reviews

Great location.

“Close to the San Jose Airport and downtown” “Excellent parking” “Location was amazing”

Room

55/100
6 reviews

Room is all right.

“Coffeemaker worked great” “Refrigerator worked great” “Carpet worn and stained”

Good to know

  • Spacious rooms

    “Rooms are clean and spacious” “Room was truly large”

  • Friendly service

    “Attentive desk staff” “Staff was very friendly and accommodating”

Review highlights

Service

85/100
8 reviews

Friendly service.

“Staff was fantastic” “Attentive desk staff” “Staff was very friendly and accommodating”

Comfort

69/100
5 reviews

Rooms are big and moderately comfortable.

“New AC unit” “Air conditioner did not work” “Noisy air-conditioner”

Room

54/100
8 reviews

Big, decent rooms.

“Coffeemaker worked great” “Refrigerator worked great” “Horrible pillows”

Review Semantics by TrustYou

Customer Reviews of Arena Hotel

3.5 out of 5.Based on 264 guest reviews, Average

Property Description

Great location to all major attractions. Just 10 Minutes from San Jose International Airport, Beautifully appointed rooms with large, Jacuzzi tub, PPV Movies, refrigerator, microwave, coffee maker, CD stereo, and more. High speed Internet access available, complimentary Hot Breakfast Buffett, light dinner, and cookies are also included with your stay.

Details / Other Expenses

Check In:2:00pm
Check Out:11:00am
Year of Last Renovation:2002
Floors:3
Rooms:89
Non Smoking Rooms:14
Handicap Rooms:
Suites:10
Meeting Rooms:0
Policies / Expenses
Cancellation:
24 Hours prior to arrival
Nightly Parking:0

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Handicap accessible
  • Ice Maker
  • Internet - ethernet
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

10 Minutes from San Jose Mineta International Airport. $12 taxi.

Airport Shuttle? Sorry, no airport shuttle available.

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