QUALITY INN RICHMOND AIRPORT

5240 Airport Sq. Lane, Sandston, VA 23150 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Airport Hotel in Henrico County
37.51874 -77.34234
Check availability
Average
3.0/ 5

Based on 48 guest reviews

Show Guest Reviews
  • Free complimentary breakfast
  • The Avg. Group Discount is 18.1%!
  • Gym is available on property
  • 61 rooms in hotel
  • 2 floors in hotel
  • Check-out time: 11:00AM
  • Group friendly rating of 10.0/10

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Include Discounts:

Room Types

Check Rates1 King Accessible Mobility Accessible Accessible Tub Free High Speed Wireless
Smoking
Check Rates1 King Accessible Mobility Accessible Roll in Shower Free Full Breakfast
Non-Smoking
Check Rates1 King Accessible Roll in Shower Free High Speed Wireless Microwave Refrigerator
Non-Smoking
Check Rates1 King Bed Free High Speed Wireless Sofa Bed 2 Person Microwave Refrigerator
Non-Smoking
Check Rates1 King Bed Free High Speed Wireless Sofa Bed 2 Person Microwave Refrigerator
Smoking
Check Rates1 King Free High Speed Wireless Sofa Bed 2 Person Microwave Refrigerator
Non-Smoking
Check Rates1 King Free High Speed Wireless Sofa Bed 2 Person Microwave Refrigerator
Smoking
Check Rates2 Double Beds Free High Speed Wireless Microwave Refrigerator Coffee Maker in Room
Non-Smoking
Check Rates2 Double Beds Free High Speed Wireless Microwave Refrigerator Coffee Maker in Room
Smoking
Check Rates2 Double Beds Free High Speed Wireless Microwave Refrigerator Coffee Maker in Room 27 Inch TV
Non-Smoking
Check Rates2 Double Beds Free High Speed Wireless Microwave Refrigerator Coffee Maker in Room 27 Inch TV
Smoking
Check RatesQuadruple 2 Double Beds Bed and Breakfast
Non-Smoking
Check RatesQuadruple King Size Bed Bed and Breakfast
Non-Smoking
Check RatesQuadruple Sofa Bed 2 Persons 1 King Size Bed Bed and Breakfast
Non-Smoking

Local Attractions

Downtown Richmond, Coliseum, Convention Center 7 miles. Richmond Intl Raceway 7 miles, Colonial Downs 18 miles, Farms of New Kent & Winery 15 miles, Showplace 6 miles, Kings Dominion 25 miles, Williamsburg Busch Garden & Water Country 35 miles, The Shops

Verified Reviews of Quality Inn Richmond Airport

Below are the verified reviews from guests that we have booked recently:
"Great Price"
Overall Score4.0/ 5
Staff was very friendly, but not much help after 9 pm though. I had a room situation that was kind of urgent that I had to handle myself. Overall, a great place to stay.
(Group coordinator, booked 10 rooms), from US flag
08-Sep-2015 Verified Review, stayed from Fri Sep 04 to Mon Sep 07 2015 at a $60.00 group rate.

Summary of Verified Reviews

Summary of 227 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
66
Poor

Hotel is outdated. Professional service. Great location.

“Short distance from the airport terminal” “Proximity to the airport”

Excellent Airport Hotel Top 1% in city
Excellent City Hotel Top 6% in city

Good to know

  • Unpleasant entrance area

    “No elevator” “No lobby”

  • Poor hotel buildings

    “Without stairs” “No elevator”

  • Good access to airport

    “Close to the air port” “Short distance from the airport terminal”

  • Old rooms

    “Carpet very old” “Old rooms”

Review highlights

Service

81/100
69 reviews

Efficient, friendly service with a nice reception.

“Friendly staff” “Nice gesture” “Easy check in”

Location

77/100
42 reviews

Great location near the airport. Bad accessibility by car.

“Close to the air port” “10 minutes from downtown” “Proximity to the airport”

Breakfast

67/100
36 reviews

Affordable, fairly tasty breakfasts.

“Complementary hot breakfast” “Free hot breakfast” “Didn't provide hot breakfast”

Room

47/100
88 reviews

Rooms are somewhat clean, yet unmaintained with typical beds and poor TV's. Tiny, old rooms with bad bathrooms and furniture.

“Pillows were small” “Very small bath room” “No flat screen tv”

WiFi

33/100
6 reviews

Bad internet service.

Vibe

14/100
36 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated. Perfect airport hotel. Good choice for a city trip. Fine for a budget trip.

“No elevator” “Hallway smoky” “Outdated facilities”

Amenities

13/100
30 reviews

Poor buildings and an uninspiring entrance area.

“Without stairs” “No elevator” “Hallway smoky”

Ranked top 70% by business travelers, with a score of 64

Good to know

  • Poor hotel buildings

    “Without stairs” “No elevator”

  • Unpleasant entrance area

    “No elevator” “No lobby”

  • Bad amenities

    “Without stairs” “No elevator”

  • Great reception

    “Pleasant check in” “Easy check in”

Review highlights

Service

83/100
16 reviews

Friendly service and great reception.

“Friendly staff” “Nice gesture” “Easy check in”

Value

80/100
7 reviews

Best value for money.

“Reasonable price” “Free shuttle” “Kroger less than half”

Location

77/100
9 reviews

Great location.

“Close to the air port” “10 minutes from downtown” “Proximity to the airport”

Breakfast

63/100
11 reviews

Breakfast is average.

“Complementary hot breakfast” “Free hot breakfast” “Didn't provide hot breakfast”

Room

45/100
16 reviews

Beds are average, and rooms are in need of better maintenance.

“Pillows were small” “Very small bath room” “No flat screen tv”

Amenities

13/100
7 reviews

Poor buildings and an uninspiring entrance area.

“Without stairs” “No elevator” “Hallway smoky”

Vibe

12/100
9 reviews

Poor vibe. Unpleasant entrance area.

“No elevator” “Hallway smoky” “Outdated facilities”

Ranked top 43% by couples, with a score of 72

Good to know

  • Room is not nice

    “Pillows were small” “Very small bath room”

  • Fantastic service

    “Friendly staff” “Nice gesture”

  • Friendly service

    “Helpful staff” “Staff was very friendly”

Review highlights

Service

83/100
8 reviews

Friendly service.

“Friendly staff” “Nice gesture” “Easy check in”

Value

78/100
5 reviews

Best value for money.

“Reasonable price” “Free shuttle” “Kroger less than half”

Comfort

58/100
5 reviews

Beds are decent and generally comfortable.

“Large refrigerator” “Updated bedding” “Separate toilet”

Cleanliness

55/100
9 reviews

Room cleanliness is acceptable.

“Hallway smoky” “Stained carpets” “Wet bathroom floor”

Room

51/100
11 reviews

Rooms are quite clean and beds are standard.

“Large refrigerator” “Lots of mirrors” “Updated bedding”

Ranked top 67% by families, with a score of 61

Good to know

  • Great location

    “Close to the air port” “10 minutes from downtown”

  • Fantastic service

    “Friendly staff” “Nice gesture”

  • Friendly service

    “Helpful staff” “Staff was very friendly”

  • Room is not nice

    “Pillows were small” “Very small bath room”

Review highlights

Service

79/100
8 reviews

Friendly service.

“Friendly staff” “Nice gesture” “Easy check in”

Location

79/100
5 reviews

Great location.

“Close to the air port” “10 minutes from downtown” “Proximity to the airport”

Breakfast

69/100
7 reviews

Breakfast is average.

“Complementary hot breakfast” “Free hot breakfast” “Didn't provide hot breakfast”

Room

45/100
10 reviews

Room is not nice.

“Pillows were small” “Very small bath room” “No flat screen tv”

Good to know

  • Friendly service

    “Helpful staff” “Staff was very friendly”

  • Fantastic service

    “Friendly staff” “Nice gesture”

  • Room is not nice

    “Pillows were small” “Very small bath room”

Review highlights

Service

84/100
8 reviews

Friendly service.

“Friendly staff” “Nice gesture” “Easy check in”

Room

49/100
6 reviews

Room is not nice.

“Pillows were small” “Very small bath room” “No flat screen tv”

Good to know

  • Unpleasant entrance area

    “No elevator” “No lobby”

  • Poor hotel buildings

    “Without stairs” “No elevator”

  • Good access to airport

    “Close to the air port” “Short distance from the airport terminal”

  • Old rooms

    “Carpet very old” “Old rooms”

Review highlights

Service

81/100
69 reviews

Efficient, friendly service with a nice reception.

“Friendly staff” “Nice gesture” “Easy check in”

Location

77/100
41 reviews

Great location near the airport. Bad accessibility by car.

“Close to the air port” “10 minutes from downtown” “Proximity to the airport”

Breakfast

67/100
35 reviews

Affordable, fairly tasty breakfasts.

“Complementary hot breakfast” “Free hot breakfast” “Didn't provide hot breakfast”

Room

47/100
88 reviews

Rooms are somewhat clean, yet unmaintained with typical beds and poor TV's. Tiny, old rooms with bad bathrooms and furniture.

“Pillows were small” “Very small bath room” “No flat screen tv”

WiFi

33/100
6 reviews

Bad internet service.

Vibe

14/100
36 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“No elevator” “Hallway smoky” “Outdated facilities”

Amenities

13/100
30 reviews

Poor buildings and an uninspiring entrance area.

“Without stairs” “No elevator” “Hallway smoky”

Good to know

  • Poor hotel buildings

    “Without stairs” “No elevator”

  • Unpleasant entrance area

    “No elevator” “No lobby”

  • Bad amenities

    “Without stairs” “No elevator”

  • Great reception

    “Pleasant check in” “Easy check in”

Review highlights

Service

83/100
16 reviews

Friendly service and great reception.

“Friendly staff” “Nice gesture” “Easy check in”

Value

80/100
7 reviews

Best value for money.

“Reasonable price” “Free shuttle” “Kroger less than half”

Location

77/100
9 reviews

Great location.

“Close to the air port” “10 minutes from downtown” “Proximity to the airport”

Breakfast

63/100
11 reviews

Breakfast is average.

“Complementary hot breakfast” “Free hot breakfast” “Didn't provide hot breakfast”

Room

45/100
16 reviews

Beds are average, and rooms are in need of better maintenance.

“Pillows were small” “Very small bath room” “No flat screen tv”

Amenities

13/100
7 reviews

Poor buildings and an uninspiring entrance area.

“Without stairs” “No elevator” “Hallway smoky”

Vibe

12/100
9 reviews

Poor vibe. Unpleasant entrance area.

“No elevator” “Hallway smoky” “Outdated facilities”

Good to know

  • Room is not nice

    “Pillows were small” “Very small bath room”

  • Fantastic service

    “Friendly staff” “Nice gesture”

  • Friendly service

    “Helpful staff” “Staff was very friendly”

Review highlights

Service

83/100
8 reviews

Friendly service.

“Friendly staff” “Nice gesture” “Easy check in”

Value

78/100
5 reviews

Best value for money.

“Reasonable price” “Free shuttle” “Kroger less than half”

Comfort

58/100
5 reviews

Beds are decent and generally comfortable.

“Large refrigerator” “Updated bedding” “Separate toilet”

Cleanliness

55/100
9 reviews

Room cleanliness is acceptable.

“Hallway smoky” “Stained carpets” “Wet bathroom floor”

Room

51/100
11 reviews

Rooms are quite clean and beds are standard.

“Large refrigerator” “Lots of mirrors” “Updated bedding”

Ranked top 64% by families, with a score of 58

Good to know

  • Great location

    “Close to the air port” “10 minutes from downtown”

  • Fantastic service

    “Friendly staff” “Nice gesture”

  • Friendly service

    “Helpful staff” “Staff was very friendly”

  • Room is not nice

    “Pillows were small” “Very small bath room”

Review highlights

Service

79/100
8 reviews

Friendly service.

“Friendly staff” “Nice gesture” “Easy check in”

Location

79/100
5 reviews

Great location.

“Close to the air port” “10 minutes from downtown” “Proximity to the airport”

Breakfast

69/100
7 reviews

Breakfast is average.

“Complementary hot breakfast” “Free hot breakfast” “Didn't provide hot breakfast”

Room

45/100
10 reviews

Room is not nice.

“Pillows were small” “Very small bath room” “No flat screen tv”

Good to know

  • Friendly service

    “Helpful staff” “Staff was very friendly”

  • Fantastic service

    “Friendly staff” “Nice gesture”

  • Room is not nice

    “Pillows were small” “Very small bath room”

Review highlights

Service

84/100
8 reviews

Friendly service.

“Friendly staff” “Nice gesture” “Easy check in”

Room

49/100
6 reviews

Room is not nice.

“Pillows were small” “Very small bath room” “No flat screen tv”

Review Semantics by TrustYou

Customer Reviews of Quality Inn Richmond Airport

3.0 out of 5.Based on 48 guest reviews, Average

Property Description

Complimentary hot Sunshine Breakfast Buffet available daily. All guest rooms have microwaves, refrigerators, coffee makers, hairdryers, irons, boards, clock radios.

Details / Other Expenses

Check In:03:00PM
Check Out:11:00AM
Year of Last Renovation:2007
Floors:2
Rooms:61
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:55
Handicap Rooms:4
Suites:0
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:0
Meeting Space:10000 sq. feet
Banquet Space:Holds 250 people
Dist. to Food/Bars:0.5 Mi
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:2.0 Mi
Policies / Expenses
Cancellation:
6:00 pm day of arrival for individualGroup 30 days prior
Nightly Parking:0
Typical Group Deposit:50%
Total Taxes:13.30%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Ironing facilities
  • Non-smoking rooms
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV room
  • Voicemail

Airport & Shuttle Information

Richmond International Airport is located 1 mile from the hotel

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We have a hot breakfast bar available every morning from 6 am to 9 am. We have a meat item,eggs,biscuits,pastries,fruit,juice,coffee and Belgium waffles.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

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