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Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5
Based on 719 guest reviews
- Free breakfast
- Avg. Group Discount of 6.5%!
- 118 rooms in hotel
- Hotel has 3 floors
- Hotel has 107 suites
- Check-in time: 14:00
- Groups & Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room types
Check ratesAAA Rate - 1 King Bed Suite 1 Bedroom Suite Living Room Sofa Bed Refrigerator, Free
Non-smoking
Check ratesAAA Rate - 2 Double Beds Suite 1 Bedroom Suite Living Room Sofa Bed Refrigerator, Free
Non-smoking
Check ratesGovt Military Rate 1 King Bed Accessible Suite 1 Bedroom Suite Living Room Sofa Bed
Non-smoking
Check ratesGovt Military Rate 1 King Bed Suite 1 Bedroom Suite Living Room Sofa Bed Refrigerator, Free
Non-smoking
Check ratesGovt Military Rate 2 Double Beds Not A Suite Refrigerator, Iron and Ironing Board
Non-smoking
Check ratesGovt Military Rate 2 Double Beds Suite 1 Bedroom Suite Living Room Sofa Bed Refrigerator, Free
Non-smoking
Check ratesSenior AARP Rate ID Required 1 King Bed Accessible Suite 1 Bedroom Suite Living Room Sofa Bed
Non-smoking
Check ratesSenior AARP Rate ID Required 1 King Bed Suite 1 Bedroom Suite Living Room Sofa Bed Refrigerator, Fre
Non-smoking
Check ratesSenior AARP Rate ID Required 2 Double Beds Not A Suite Refrigerator, Iron and Ironing Board
Non-smoking
Local attractions
Western Fair Raceway and Casino, Storybook Gardens, London Regional Children's Museum, Budweiser Gardens, East Park Golf Gardens, London Convention Centre
Landmarks and Location of Quality Suites London
Verified reviews of Quality Suites London
Below are the verified reviews from guests that we have booked in recently: "Staff went the extra mile."
Overall score5.0/ 5
We would like to sincerely thank the staff, particularly Jason at the front desk, who went more than the extra mile to ensure that we were able to book in an hour earlier, due to a wedding commitment and also to make arrangements for our son (who will be working in London this week), to pick up a 'phone charger unit we forgot to pick up on our way out to go home many thanks for the great service Jason! You made both of us very welcome to your hotel! Sincerely, Barb and Larry Pajuk 1371 Robin Lane, Sarnia, ON. N7V 3E6 519 / 339 9840.
Larry P. (Individual traveller, booked 1 room), from 
15-May-2022 Verified review 
"Pm desk clerk has poor customer service skills."
Overall score3.0/ 5
Most of the staff we dealt with was great! Unfortunately the afternoon/evening desk clerk really needs to work on his customer relation skills. He is quite rude and disrespectful. There is no bike rack at the location and we had noticed some bikes chained to the fence outside that had clearly had parts stolen off them. The first night we brought our bike inside no problem. The second night the afternoon/evening desk clerk came to our room with security and told us we needed to remove it. When we brought up our concerns he said it “wasn't his problem”. The security guard was very understanding and offered a solution that wasn't optimal but was okay and that was to have it locked in one of the stairwells. Our ten year old son and my partner were in the room while I went out to get food. The desk clerk called the room shortly after I left and told my son that he was going to move the bike himself in five minutes. My husband was in the shower and the clerk dragged the bike on his own with out even giving my husband time to get there and there was a remote lock put on the tires and when he dragged it and tried to force the wheels to roll he damaged our bike which is not a cheap fix. Not impressed at all. This situation could have been handled way better. My husband was under the impression that the bike would be okay where it was and the clerk should have waited to speak to an adult about the situation rather than a 10year old child and then take it upon himself to drag the bike and ruin a very expensive security system. When confronted about the damage he also said it “wasn't his problem”. We had to put 250 down in case we damaged our room, which we didn't at all, but are now out more than that in order to fix the damage caused by the clerk. I am not impressed and definitely will not ever stay at this establishment again. I will also be sharing our experience on a number of different social media platforms as I don't think anyone should have this happen to them. The cost to repair the damage is more than what it cost to spend the two nights at hotel.
Sarah B. (Individual traveller, booked 1 room), from
25-Oct-2021 Verified review, stayed from Fri Oct 22 to Sat Oct 23 2021 at a C$95.99 average nightly rate. "Very bad experience."
Overall score1.0/ 5
Room service is very bad and poor, no coffee pot inside and very bad bed and poor service. Considering as lodge not a hotel. And no similarity with online booking. We booked one room and they gave us another one. They are not good in commitment. In one word .. very bad service and all over smell of smoking.
Shamim S. (Individual traveller, booked 1 room), from 
07-Aug-2021 Verified review, stayed from Fri Aug 06 to Sat Aug 07 2021 at a C$104.44 average nightly rate. 
"Beautiful Room"
Overall score5.0/ 5
Exellent service, room was extremely clean, bed was so comfortable. Will definetly stay here again.
Melinda B. (Individual traveller, booked 1 room), from
29-May-2021 Verified review, stayed from Tue May 25 to Wed May 26 2021 at a $51.04 average nightly rate. "Horrific place was full of drug dealers, users and street people in care of the city. Smelled like p"
Overall score1.0/ 5
Five Stars
Michelle K. (Individual traveller, booked 1 room), from
09-Jul-2020 Verified review, stayed from Sun Jul 05 to Wed Jul 08 2020 at a C$71.99 average nightly rate. Property description
A 6 time Gold Hospitality Award winner, the Quality Suites is the ideal choice in the area for personal, family and business travel. Our bright and spacious two room suites include a comfortable living room, furnished with a double sofabed, television, dining/work table, fridge and microwave. Beyond french doors lies a bedroom with either a king bed or two double beds, second television, en-suite bathroom and vanity area. All rooms include a complimentary breakfast, free parking and local calls, coin operated laundry facility and free high speed internet access.The Quality Suites - London provides easy access to all major attractions including the Western Fair Raceway/Casino, Budweiser Gardens and Storybook Gardens. A short drive to the downtown area and London Convention Centre.
Details / Other expenses
| Check-in: | 14:00 |
| Check-out: | 11:00 |
| Year of last renovation: | 2006 |
| Floors: | 3 |
| Rooms: | 118 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 118 |
| Rooms with disabled access: | 1 |
| Suites: | 107 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 1 View spaces |
| Meeting space: | 420 sq. feet |
| Dist. to food/bars: | 0.3 Miles |
| Dist. to a 24hr restaurant: | 0.3 Miles |
| Dist. to the nearest gym: | 1.2 Miles |
Policies / Expenses
| Cancellation: 48 hours prior to day of arrival | |
| Nightly parking: | 0 |
| Total taxes: | 17.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| GST: General Sales Tax: | 5.00 GST % |
| PST: Provincial Sales Tax: | 8.00 PST % |
Amenities / Features
- Air conditioning
- Alarm clock
- Bus parking
- Camping or barbeque facilities
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Mini bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
Airport & shuttle information
London International Airport YXU; 18km from hotel, approx 20min; no shuttle, approx taxi cost $30
Local shuttle info: n/a
Breakfast information
Complimentary Breakfast daily with both hot and cold items.
Pet friendly?
Sorry but pets are not allowed.
Internet/Wi-Fi
Complimentary WiFi and hard wired Internet Access in all guest rooms and common areas.
About Quality Suites
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Suites highlights above are subject to change without notice.
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Meeting rooms and event rooms at Quality Suites London
Below are the meeting, conference and event spaces at Quality Suites London.
Feel free to use the Quality Suites London meeting space capacities chart below to help with your event planning. HotelPlanner specialises in London event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) | Size (sq ft) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| White Oaks Room | 21 x 20 x 7 | 420 | --/-- | -- | 24 | 20 | 20 | 20 | --/-- | 30 | -- | -- |
Close this White Oaks RoomRoom type: General Meeting Room Total size: 420 Sq. Miles Dimensions: 21 x 20 x 7 Ft Floor level: 3 Power outlets: 4 Columns: 0 Windows: 2 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
| ||||||||||||
Planning an event? London Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Quality Suites London
What time is check in?
Check in time is 14:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Suites London have?
There are 118 rooms in the property.
Is there any meeting space at Quality Suites London?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Quality Suites London?
Complimentary Breakfast daily with both hot and cold items.
How much does internet cost?
Complimentary WiFi and hard wired Internet Access in all guest rooms and common areas.
Can I get a AAA rate at Quality Suites London?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible Suite 1 Bedroom Suite Living Room Sofa Bed
Can I get a Senior or AARP rate at Quality Suites London?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible Suite 1 Bedroom Suite Living Room Sofa Bed
Is there shopping nearby?
Yes. Located near shopping areas with easy access to parking. Close to restaurants/shopping. Great shopping. Most guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. Easy access to wifi. WIFI Free. Average wifi quality. Almost all guests thought the wifi quality was ok.
Are there rooms with kitchenettes?
Yes. Good kitchenette. The majority of guests found the kitchenette to be good.
Testimonials:
"My experience with finding a hotel that suited our group was daunting at first. Then I found your website and it was smooth sailing from then on. My thank goes out to your service and I want you to know I appreciate everything that was done to ensure that we were satisfied with our choice." D.M. - ABERDEEN, MS
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