Best Western Plus Carlton Suites

140 State Farm Pkwy., Birmingham, AL 35209 United States (USA) near Exit 255 on I-65 (~0.3mi)
View Map Reservations: 1-800-760-7718
2.0 Star Property
33.450480-86.822350
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.5/5

Based on 1010 guest reviews

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  • Has an indoor pool!
  • Free complimentary breakfast
  • The Avg. Group Discount is 4.6%!
  • Gym is available on property
  • 100 rooms in hotel
  • Check-out time: 11:00AM
  • Group friendly rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite with Sofa Bed
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check RatesAccessible Suite Queen Bed Mobility Accessible Roll in Shower Sofa Bed Full Breakfast
Non-Smoking
Check RatesAccessible Suite Queen Bed Mobility Accessible Roll Shower Sofa Bed Full Breakfast
Non-Smoking
Check RatesDouble Bed
Non-Smoking
Check RatesEssential Workers Only Accessible Suite Queen Bed Mobility Accessible Roll Shower Sofa Bed Full Brea
Non-Smoking
Check RatesEssential Workers Only Suite 1 King Bed 2nd Bd Sofa Bed Micro Refrige Full Breakfast
Non-Smoking
Check RatesEssential Workers Only Suite 2 Double Beds 3rd Bed Sofa Bed Microwave, Refridgerator Full Breakfast
Non-Smoking
Check RatesKing Suite with Sofa Bed
Non-Smoking
Check RatesMicrofridge Standard Suite with King Bed
Non-Smoking
Check RatesQueen Suite with Mobility Accessible Roll in Shower
Non-Smoking
Check RatesStandard Suite with 2 Double Bed
Non-Smoking
Check RatesStandard Suite with King Bed
Non-Smoking
Check RatesStandard Suite with Queen Bed Mobility Accessible
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 King Bed 2nd Bd Sofa Bed Micro Refrige Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Microfridge WiFi Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Microwave
Non-Smoking
Check RatesSuite 1 King Bed Refrigerator, Microwave
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed Accessible with Sofa Bed
Non-Smoking
Check RatesSuite 2 Double Beds
Non-Smoking
Check RatesSuite 2 Double Beds 3rd Bed Sofa Bed Microwave, Refridgerator Full Breakfast
Non-Smoking
Check RatesSuite 2 Double Beds Microwave Third Bed Is A Sofa Bed
Non-Smoking
Check RatesSuite 2 King Beds Microfridge WiFi Full Breakfast
Non-Smoking
Check RatesSuite 2 Queen Beds Refrigerator, Microwave with Single Sofa Bed
Non-Smoking
Check RatesSuite 2 Queen Beds Sofbd1 Microfridge Showr WiFi Full Breakfast
Non-Smoking
Check RatesSuite Multiple Beds Refrigerator, Microwave
Non-Smoking
Check RatesSuite with 2 Double Beds
Non-Smoking
Check RatesSuite with 2 King Beds
Non-Smoking
Check RatesSuite with 2 Queen Beds and Single Sofa Bed
Non-Smoking

Local Attractions

Vulcan Park, Civil Rights Museum/Institure, Robert Trent Jones Golf, McWane Center, Botanical Gardens, Riverchase Galleria, Oak Mtn. State Park, Barber Motor Sports Museum, Birmingham Zoo, Sloss Furnace, Alabama Adventure Theme & Water Park, Samford University, Legion Field

Verified Reviews of Best Western Plus Carlton Suites

Below are the verified reviews from guests that we have booked recently:
"DIGUSTING FILTHY BUG INFESTED TERRIBLE STAFF."
Overall Score1.0/ 5
This was the most disgusting and awful hotel experience that we have ever had. The room was filthy and the sheets were covered with brown stains. Upon entering the bathroom we found a large roach crawling up the wall and another on the toilet paper roll. In addition, in the closet we found a bag of snacks that were opened and had obviously been left there by the previous occupant. To make matters worse, when we went to the front desk to request a refund as were leaving. The front desk person was rude, unconcerned and incompetent. He indicated he would refund our Mastercard for $ 156.61. We told him we did not use or have a Mastercard and that the charges were to our Bank Of America account were for 213.98. He refused to acknowledge or correct the charge eventhough we continued to tell him we had no Mastercard. He then credited SOMEONE the 156.61 but did nothing to rectify our charge. I am in the process of contacting the manager at the hotel as well as the corporate office to get my charges removed and a credit to my account. If this does not happen I have pictures of the cockroaches and the snacks and I will make sure to write a public review of this Best Western facility. I would prefer this be handled quickly and without incident, but I do intend to have my charges removed or I will proceed. I can be reached at 813 476 4840.
(Individual traveler, booked 1 room), from US flag
05-Jul-2021 Verified Review, stayed from Fri Jul 02 to Sat Jul 03 2021 at a $159.99 average nightly rate.
"Poor selection for breakfast."
Overall Score4.0/ 5
It was nice.
(Individual traveler, booked 1 room), from US flag
05-Jul-2021 Verified Review, stayed from Sat Jul 03 to Sun Jul 04 2021 at a $139.99 average nightly rate.
"Traveller"
Overall Score3.0/ 5
The BW is clean And the amenities are adequate. The bad about the place is they do not give you a hot breakfast. It's a bag breakfast. It is right next door to another Inn that is serving free hot dinner and free hot breakfast. I see why they were booked full.
(Individual traveler, booked 1 room), from US flag
14-May-2021 Verified Review, stayed from Fri May 14 to Sat May 15 2021 at a $122.99 average nightly rate.
"Not worth the money."
Overall Score1.0/ 5
Limited breakfast items, could feel springs in the bed, old sheets and blankets on the bed. Needs over all updates. Pictures are deceiving.
(Individual traveler, booked 1 room), from US flag
02-May-2021 Verified Review, stayed from Fri Apr 30 to Sun May 02 2021 at a $117.00 average nightly rate.
"Not Impressed"
Overall Score3.0/ 5
People welcoming efficient. Toilet leaked. Key card didn't work on outside door.
(Individual traveler, booked 1 room), from US flag
20-Apr-2021 Verified Review, stayed from Sat Apr 17 to Sun Apr 18 2021 at a $154.99 average nightly rate.
"Great"
Overall Score5.0/ 5
Very spacious very clean would stay again.
(Individual traveler, booked 1 room), from US flag
13-Apr-2021 Verified Review, stayed from Fri Apr 09 to Sun Apr 11 2021 at a $126.45 average nightly rate.
"The hotel was okay not worth the price."
Overall Score1.0/ 5
The room was okay sheets had something in them and the room had a bad odor. Bathroom rags had someone hair all over it like they had shaved and wiped the hair up with it. No one was wearing a mask in the hotel. Not very clean and smelled of marijuana.
(Individual traveler, booked 1 room), from US flag
09-Apr-2021 Verified Review, stayed from Fri Apr 02 to Sat Apr 03 2021 at a $128.99 average nightly rate.
"Not very welcoming."
Overall Score2.0/ 5
The room was spacious but it was a bit dusty because it had not be used in a while. The reception was not robotic. There was no local information in the area in the suite. No pen and paper, TV guide in the suite. Breakfast is a paper bag with a granola bar and small muffin and a piece of fruit. When you pay that kind of money for a couple of days you expect some type of small things (amenities) that should already be in place. My son was there for surgery so I did not have time to find another place or I would have. I just cleaned it myself and made the best of the situation. The Best Western is not the Best for me at this time.
(Individual traveler, booked 1 room), from US flag
28-Feb-2021 Verified Review, stayed from Mon Feb 22 to Wed Feb 24 2021 at a $92.99 average nightly rate.
"Very clean and friendly."
Overall Score4.0/ 5
We had a nice experience. Clean and pet friendly. I would stay here again.
(Individual traveler, booked 1 room), from US flag
14-Feb-2021 Verified Review, stayed from Fri Feb 12 to Sat Feb 13 2021 at a $92.99 average nightly rate.
"Bait and switch con job. Charged twice for dog way above online rates."
Overall Score1.0/ 5
Stay Away
(Individual traveler, booked 1 room), from US flag
20-Dec-2020 Verified Review, stayed from Sat Dec 19 to Sun Dec 20 2020 at a $82.99 average nightly rate.
"Clean, kind staff, good breakfast."
Overall Score3.0/ 5
The staff was very nice and the room very clean. The breakfast was very good and breakfast staff very nice.
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Mon Jul 29 to Tue Jul 30 2019 at a $113.65 average nightly rate.
"Spacious Room"
Overall Score4.0/ 5
My family enjoyed the spacious room and the great location.
(Individual traveler, booked 1 room), from US flag
27-Jul-2019 Verified Review, stayed from Thu Jul 25 to Fri Jul 26 2019 at a $85.50 average nightly rate.
"Nice"
Overall Score4.0/ 5
Overall, our stay was good. Staff was friendly. The room was clean and spacious. Breakfast the good as well. The main issue I had was the lack of hot water. No matter what time anyone took a shower, the water was not hot. Also, the bathrooms were small.
(Individual traveler, booked 1 room), from US flag
28-Jan-2019 Verified Review, stayed from Fri Jan 25 to Sat Jan 26 2019 at a $103.50 average nightly rate.
"Great"
Overall Score4.0/ 5
Great service! Clean! I would definitely stay here again.
(Individual traveler, booked 1 room), from US flag
20-Nov-2018 Verified Review, stayed from Sat Nov 17 to Sun Nov 18 2018 at a $90.00 average nightly rate.
4.5 out of 5. Based on 1010 guest reviews

Property Description

We are an all Suites Hotel, rates include:***FREE hot breakfast buffet, that features (waffles, sausage and gravy biscuits, bacon, grits, yogurt, cereal, fruit and much more)We have a beautiful indoor heated pool, Large fitness center, 2 business centers, ***FREE high speed internet, laundry facility and convenient to shopping and dining. All of our rooms have microwave/refrigerator, single serve cup coffee maker, iron/board and ***FREE local calls. All suites have a sofa sleeper. Locations... We are conveniently Located in Wildwood Shopping Center with lots of shopping and dining. Conveniently located four miles from downtown.

Details / Other Expenses

Check In: 3:00PM
Check Out: 11:00AM
Year of Last Renovation: 2017
Floors: 4
Rooms: 100
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 100
Handicap Rooms: 2
Rooms with 1 Bed: 80
Rooms with 2 Beds: 20
Suites: 100
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Banquet Space: Holds 30 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5-7pm mon- thurs.
FEMA Approved: Yes
Pool Info: POOL HOURS 9AM-9PM
Ownership: Bryson Hospitality LLC
Policies / Expenses
Cancellation:
14 Days Prior to Arrival.
Nightly Parking: 0
Total Taxes: 20.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 4.00%
City Tax: 9.00%
Country Tax: 7.00%
Audio Visual Service Charge: 50.00 Per Day

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • TV room
  • Voicemail

Airport & Shuttle Information

Birmingham International Airport10 MilesNo Shuttle, taxi $20

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Dogs only $20 per pet per day the dog must be under 80lbs. Maximum 2 dogs per room.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Hotel Rate Trends at Best Western Plus Carlton Suites

Rate fluctuations of Best Western Plus Carlton Suites

The graph above is averages of room rates for both our group prices and the lowest online individual rates we could find at the time the group offer was submitted. The best group/meeting discount shown is 20.6% in March 2019 and the highest average individual rate is $132 in the month of April 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Carlton Suites in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Best Western Plus Carlton Suites

Below are the meeting, banquet, conference and event spaces at Best Western Plus Carlton Suites.

Feel free to use the Best Western Plus Carlton Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Birmingham event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 22 x 48 x 0 1056--/----36201814--/--40----
Close This

Meeting Room

Room Type:
General Meeting Room
Total Size:
1056 Sq. Mi
Dimensions:
22 x 48 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

FAQs about Best Western Plus Carlton Suites

What time is check in?

Check in time is 3:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Carlton Suites have?

There are 100 rooms in the property.

Is there any meeting space at Best Western Plus Carlton Suites?

Yes, they have 1 meeting room that can support various table layouts.

Can I get a AAA rate at Best Western Plus Carlton Suites?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate Accessible Suite Queen Bed Mobility Accessible Roll Shower Sofa Bed Full Breakfast

Can I get a Senior or AARP rate at Best Western Plus Carlton Suites?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID Accessible Suite Queen Bed Mobility Accessible Roll Showe

Is there a gym at Best Western Plus Carlton Suites?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Shopping Centers nearby. Great shopping. Every guests reviewed liked the proximity to shopping.

Is there a WiFi internet?

Yes. Free Wifi. Good wifi. Average wifi quality. About half of guests thought the wifi quality was ok.

Is there a pool at Best Western Plus Carlton Suites?

Yes, there is a pool on-site at the property. POOL HOURS 9AM-9PM.

Testimonials:

Testimonials icon
"I never knew this site existed until a friend of mine recommended it, and I'm so grateful that she did because it made the whole process so much easier for me. I will definitely be recommending this website to all my friends!" J.M. - Milwaukee, WI

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