RIVIERA BEACH & SPA RESORT BY DIAMOND RESORTS

34630 Pacific Coast Highway, Capistrano Beach, CA 92624 United States (USA)
View Map Reservations: 1-800-881-1523
3.0 Star Beach Spa or Beach Resort in Orange County
33.45959-117.67439
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Average
3.0/5

Based on 196 guest reviews

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  • Has an outdoor pool!
  • The Avg. Group Discount is 16.5%!
  • Gym / Fitness Center Available
  • Hotel has 102 rooms
  • 4 floors in hotel
  • Check out time: 10:00am
  • Group friendly rating of 6.3/10

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Room Types

Check Rates1 Bedroom Ocean View
Non-Smoking
Check Rates1 King 1 Sofa Bed 1 Bedroom Suite Ocean View
Non-Smoking
Check Rates1 Queen 1 Sofa Bed Studio Ocean View
Non-Smoking
Check Rates2 Bedroom (No View)
Non-Smoking
Check Rates2 Bedroom Ocean View
Non-Smoking
Check Rates2 Single Twin 1 Queen 1 Sofa Bed 2 Bedroom Suite
Non-Smoking
Check Rates2 Single Twin 1 Queen 1 Sofa Bed 2 Bedroom Suite Ocean View
Non-Smoking
Check RatesCorporate Rate 1 Bedroom Ocean View Catv Partial Kitchen
Non-Smoking
Check RatesCorporate Rate 2 Bedroom Catv Partial Kitchen 1 Queen
Non-Smoking
Check RatesDeluxe Studio Ocean View
Non-Smoking
Check RatesSpecial Rate 1 Bedroom Ocean View Catv Partial Kitchen
Non-Smoking
Check RatesSpecial Rate 2 Bedroom Catv Partial Kitchen 1 Queen
Non-Smoking
Check RatesStandard Rate 1 Bedroom Ocean View Catv Partial Kitchen
Non-Smoking
Check RatesStandard Rate 2 Bedroom Catv Partial Kitchen 1 Queen
Non-Smoking

Verified Reviews of Riviera Beach & Spa Resort by Diamond Resorts

Below are the verified reviews from guests that we have booked recently:
"Wasn't Too Bad, but Wasn't Worth the Price"
Overall Score3.0/ 5
We stayed at this hotel with a wedding party for the weekend. The room had a nice view. It faced the ocean. Being from California, I was excited about this but was a tad disappointed there was a main road and a fence in between us and the beach. There's also a small train that went by every so often. Our remote for the TV didn't work (batteries were calcified), which is okay since we didn't stay in our room too often, but maybe something to look into? The walls were very, very thin. We could clearly hear out neighbors and the floor above us. We also were asked to control the noise from our room one night when it wasn't our room that was being loud. Also, we had been told our check-out was at 11 am. I called the front desk at 10 am for an extended check-out time and was told no because our party had already been extended a check-out time. At that point, I had to pack up the room that my husband, mom, toddler, my baby and I were all staying in. I understand that's not the resort's fault. There was a miscommunication, but at that point it was already 10 am and there was nothing I could do to get out of there any faster. A little understanding for such a big group would've been nice. The main issue I had was the billing. When we had checked in, I explained to the front desk that we were only responsible for one night and our friend was paying for the other two. They understood and only charged us the deposit ($100). When I went to check-out, our friend had already paid for the two nights and we were only responsible for one which the guy on the phone verified and gave me the correct amount he was going to charge our card. An hour later, we checked our account and we had no money available. It turns out the resort had charged us a total of five times. We were charged our deposit and room fee, and an additional three random charges we did not consent to or were aware of. I called the resort and was told there was nothing they could do since they were "pending." Again, that's something I understand since I've worked many years in bill pay. They kept explaining the two charges (the ones I was aware of and consented to) but wouldn't address the other 3. I told them I could send them a picture of my bank statement. I was told I could, but again there's nothing they could do. This was a problem for us since we had traveled to San Juan for a wedding. We're not from the area and were traveling back at that moment. Yes, the charges were "pending" but the funds were NOT available in our account so we had no money to travel home with. Thank goodness my mom was with us and paid our gas home. My main problem was the fact that they couldn't explain to me why we were charged so many times and it wasn't a big deal. I'm fully aware that they couldn't do anything while the status was "pending" and that the charges would drop off once it was no longer pending. But I don't understand why my card was charged that many times in the first place. I spoke with the guy who handled our account and the manager and they both couldn't explain it to me. I know the bride's parents spoke with them as well and they couldn't get a logical explanation either. I know one other person in our party had the same situation. As of right now, we still have two pending payments. It's a nuisance. Would we stay here again? Probably not on our own intentions. For the price, it wasn't worth it. I wouldn't mind staying somewhere else nearby.
(Group coordinator, booked 15 rooms), from US flag
14-Oct-2015 Verified Review, stayed from Sat Oct 10 to Mon Oct 12 2015 at a $87.00 group rate.

Customer Reviews of Riviera Beach & Spa Resort by Diamond Resorts

3.0 out of 5. Based on 196 guest reviews, Average

Property Description

This casual beach hotel is on the Pacific Coast Highway, a mile from downtown Capistrano Beach. The 1- and 2-bedroom quarters with seaside-inspired decor have bathrooms with whirlpool tubs, full kitchens, pull-out sofas, cable TV and WiFi.The hotel offers multiple pools, a Jacuzzi, a sauna, a fitness room, a games room, ping-pong and a BBQ area for outdoor dining. A day spa offers treatments for a surcharge.

Details / Other Expenses

Check In:04:00pm
Check Out:10:00am
Year of Last Renovation:2015
Floors:4
Rooms:102
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:102
Handicap Rooms:
Suites:102
Room Windows:Windows Do Open
Cleaning Frequency:Weekly
Meeting Rooms:0
Meeting Space:1000 sq. feet
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Pool Info:2 Outdoor Pools
Ownership:Diamond Resorts International
Policies / Expenses
Cancellation:
Indiv: 48 Hours Prior to Arrival
Nightly Parking:0.00
Total Taxes:10.00%
Total Misc Fees:$10.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Garage
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV room
  • Voicemail

Breakfast Information

No Breakfast Available

Seasonality and Projections at Riviera Beach & Spa Resort by Diamond Resorts

Rate fluctuations of Riviera Beach & Spa Resort by Diamond Resorts

The graph above is fluctuations of room rates for both group/meeting prices and the lowest online individual prices our system could find at the time the group bid was submitted. The most competitive group discount displayed is 37.2% in the month of February 2016 and the highest average individual rate is $269 in the month of July 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Riviera Beach & Spa Resort by Diamond Resorts in a month when rates are lower.

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