Our Hotel Planner Expert Reviews of Holiday Inn Express New Orleans Downtown
Our expert hotel planners periodically visit and review the hotels we represent in person.
"Holiday Inn Expressive!"
Overall Score4.0/ 5
As of April 1st, 2015, New Orleans will welcome back the Holiday Inn Express to the downtown. Just in time and in the perfect location for business travelers and social groups, the Holiday Inn Express is the FIRST of their new "Red" brand designation. Gearing design, amenities and function toward today's modern traveler (while still offering the amenities leisure travelers have come to expect) this property will delight guests. Once you breeze through the new 'pod' style check in area (don't worry, there are live agents available to assist) and get to your room you'll be pleased with the PLENTIFUL outlets (and USB ports) throughout the room. Comfy beds, contemporary colors and windows give the rooms a spacious feel. Since this was a historic building, they couldn't change the superstructure, but that just gives each room it's own flavor. Barn doors on the bathrooms and outside vanities make it convenient if more than one person is getting ready for a night on the town (
Bourbon Street is a 10 minute walk away, ya know!). Parking is limited, but several area lots provide low cost options for all. Fitness center, pool and flexible meeting space round out the list of amenities.
Michele P, a local HotelPlanner New Orleans expert from
31-Mar-2015 Verified Review
Verified Reviews of Holiday Inn Express New Orleans Downtown An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"POOR Customer Service !"
Overall Score1.0/ 5
My stay was for business purposes. Due to Declared Emergency from COVID19 the training I was attending was postponed and I was to return home. The hotel management would NOT refund ANY of the payment even though this is a National Declared and State Declared Emergency! VERY Sorry Management of Holiday Inn.
Sheila H. (Individual traveler, booked 1 room), from
14-Mar-2020 Verified Review, stayed from Tue Mar 10 to Thu Mar 12 2020 at a $157.00 average nightly rate.
"Very friendly, helpful staff !"
Overall Score4.0/ 5
The breakfast was also very comprehensive and ample.
Eileen E. (Individual traveler, booked 1 room), from
06-Apr-2019 Verified Review, stayed from Sat Mar 30 to Wed Apr 03 2019 at a $163.40 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
Not enough mirrors. Pool closed. Housekeeping too late and even skipped a day! And poor customer service.
Kayleen Z. (Individual traveler, booked 1 room), from
13-Mar-2019 Verified Review, stayed from Fri Mar 08 to Mon Mar 11 2019 at a $190.56 average nightly rate. 3.5 out of 5.
Based on 413 guest reviews Property Description
Southern hospitality at its best!When comfort and location are your main concerns, the Holiday Inn Express New Orleans Downtown sets high standards in comfort as well as customer service. Located in the Central Business District of Downtown, we are close to all major businesses, convention center, restaurants, night life and top-of-the-line shopping. We are also within walking distance to the French Quarter and the world famous Bourbon Street. You will find comfort in our modernly designed guest rooms and hotel.Whether traveling for business or leisure, the Holiday Inn Express Downtown has features and amenities that would appeal to the most finicky of travelers. We offer complimentary high speed Internet Access (Ethernet) and Wireless access (WIFI) in all of our rooms and common areas. In addition, other features of the hotel include: Outdoor swimming pool, fitness center, business desk and complimentary hot breakfast provided daily!If sports is your thing, the New Orleans Saints and the New Orleans Pelicans play within walking distance to the hotel. When special events such as Mardi Gras, Jazz Fest, Voodoo Fest and the Essence Music Festival rolls around, the Holiday Inn Express Downtown is the perfect choice because of our location and cost. After you wander and wonder at the architecture, you can spend days of enjoyment attending exhibits and browsing through the city's museums. While shopping, don't forget that New Orleans is home to some remarkable jewelry designers and stores. Take a sightseeing tour of the swamps, a dinner cruise on the river, or city and cemetery tours. Try your luck at Harrah's Casino located just down the street. With plenty of fishing, golf, and cycling trails, the athlete in you will have plenty to do twelve months out of the year.We can't wait to welcome your group to Holiday Inn Express New Orleans Downtown! Green Sustainability
Uses the IHG Green Engage™ system
Details / Other Expenses
Check In: | 3:00 pm |
Check Out: | 11:00 am |
Year of Last Renovation: | 2015 |
Floors: | 6 |
Rooms: | 129 |
Corridors: | All Rooms Have Interior Hallways |
Non Smoking Rooms: | 129 |
Handicap Rooms: | 4 |
Rooms with 1 Bed: | 55 |
Rooms with 2 Beds: | 74 |
Suites: | 0 |
Room Windows: | Windows Don't Open |
Cleaning Frequency: | Daily |
Meeting Rooms: | 0 |
Dist. to Food/Bars: | 0.3 Mi |
Dist. to 24hr Restaurant: | 0.3 Mi |
Dist. to Nearest Gym: | On-site |
Lounge/Bar Hours: | N/A |
FEMA Approved: | Yes |
Pool Info: Relax and Enjoy our outdoor pool - Open 8am-9pm Daily |
Ownership: | JMI Properties |
Policies / Expenses Cancellation: Varies |
Nightly Parking: | 34 |
Typical Group Deposit: | Varies |
Total Taxes: | 16.20% |
Total Misc Fees: | $1.00 USD (mandatory resort fees/taxes) |
State Tax: | 9.45% |
Occupancy Tax: | 1.75% |
City Tax: | 5.00% |
Other Tax: | 1.75% (CVB) |
Parking Fee: | 39.00 Per Night (limited on-site) |
Additional Person Fee: | 0.00 Per Person (per person/per night) |
Rooms Wireless Internet Fee: | 0.00 Per Day |
Meeting Wireless Internet Fee: | 0.00 Per Day |
Avg. Continental Breakfast Cost: | 0.00 Per Person |
Avg. Buffet Breakfast Cost: | 0.00 Per Person |
Amenities / Features
Airport & Shuttle Information
MSY Louis Armstrong International Airport is located approximately 15 miles from the hotel.
Local Shuttle Info: Hotel does not provide shuttle services. For shuttle service, contact Airport Shuttle New Orleans.
Breakfast Information
Don't miss the Complimentary Breakfast included in your guestroom rate.6:30 am-9:30 am Monday-Thursday7:00 am-10:00 am Saturday and Sunday
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Self Parking is $34.00 Plus Tax per Vehicle, per Night
Internet / WiFI
Complimentary WiFi in all Guest Rooms and Public Areas
Cleaning Policies
Special COVID-19 cleaning practices based on IHG Way of Clean protocol.
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
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