Verified Reviews of Candlewood Suites Richmond West Broad Below are the verified reviews from guests that we have booked recently:
"I wouldn't wish this place on my worst enemy!"
Overall Score1.0/ 5
Arrived at 8 pm after trying to step over someone lying on sidewalk near entrance. It took one hour to check-in. They didn't have the handicapped room I reserved. Gave me a room with two barking dogs in the next room. The toilet didn't work. One bed had hairs on the sheets and the other stains. Used washcloth was in the tub. Only one elevator worked. The key card didn't work. I could go on but I think you get the picture. Unfortunately it was a busy weekend in Richmond and it was either this place or my car. Next time I'll choose my car.
13-May-2014 Verified Review, stayed from Sat May 10 to Tue May 13 2014 at a $77.53 average nightly rate.
Customer Reviews of Candlewood Suites Richmond West Broad
Extended-stay travelers play by different rules and you need a hotel that understands your unique needs. The New Candlewood Suites Richmond West Broad is designed from the ground up ... just for you.Located just off West Broad Street, the Candlewood Suites Richmond West Broad is within 5 miles of the offices of Altria, Reynolds Metals, Genworth and Anthem/ Wellpoint. Additionally, business travelers appreciate our proximity to University of Richmond, Virginia Commonwealth University, Capital One and Carmax. Plus, great shopping, dining and exciting entertainment at Willow Lawn and Short Pump Town Center are just a short drive away.Candlewood Suites Richmond West Broad gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax.When it’s time to get connected we know what you need – high-speed internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center will help melt the stress away.When you come to Richmond’s West End we know what you need. Candlewood Suites Richmond West Broad is your best stay ... for a week, a month or even a year.
The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.The IHG Green Engage system:measures energy, waste and water userecommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environmentsupports hotels to create environmental action plans and targetshelps our hotels achieve energy savings of up to 25%make our hotels more cost-effective and ultimately allows us to improve the value of service we offer our guests.
Details / Other Expenses
|Year of Last Renovation:||2015|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||98|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||0 |
|Meeting Space:||1000 sq. feet|
|Dist. to Food/Bars:||On-site|
|Dist. to 24hr Restaurant:||On-site|
|Dist. to Nearest Gym:||On-site| Policies / Expenses
24 hours prior to arrival.
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 5.30%|
|Occupancy Tax:|| 8.00%|
Amenities / Features Pet Friendly? Yes! Pets are allowed.
Pets are allowed with a non refundable fee. Up to 75 USD fee for 1 to 6 nights. Up to 150 USD fee for 7 or more nights. Each pet must weigh less than 50lbs.
Airport & Shuttle Information
Richmond International Airport (RIC) is approximately 16 miles from hotel and a taxi would cost approximately $40 one way.
Airport Shuttle? Sorry
airport shuttle available.
The Candlewood Cupboard is our own on-site convenience store offering a variety of snacks, meal options and toiletries.
About Candlewood Suites
- Home-like enviroment, great for an extended stay
- Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
- Free high-speed internet access and a large workspace available in each guest room
- TV with DVD player and a comfortable recliner
- Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
- Provide a Lending Locker service where guests can borrow common household items to use during their stay
- Pets are welcome weighing less than 80 lbs
- Free local calls and two phone lines with data port as an added convenience
- Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
- Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
- Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
- Great fitness area
- Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
Days Inn West Broad, Days Inn West Broad Street