"Great Group Experience"
Overall Score5.0/ 5
The Drake Oak Brook in Oak Brook, IL may have been one of the better hotels our group has stayed in over the last 15 years. In addition to the fantastic rate, the facilities and staff were outstanding. An older hotel but with a refined elegance, The Drake Oak Brook is what hotels should strive to be. Upon our arrival, we were graciously greeted at the front desk by very kind and helpful hotel staff. Although the staff had taken the time to pre arrange our rooms, with a need to have as many double bedded rooms as possible, the staff without hesitation worked to re block our rooms with the needed amenities and were able to keep our group together. Front desk staff even assisted some program staff with carrying luggage up to the rooms. One could tell that this hotel is well taken care of. The interior and grounds were immaculate and the holiday lighting that was up only enhanced the aesthetics. Everything was very easy to get to, from parking to the rooms. While our group did not use the bar area or the restaurant or banquet facilities, one could easily see that all were very well maintained. One highlight I would like to mention was the included continental breakfast with our rate. This hotel does have an onsite restaurant and on Sundays hosts a Sunday brunch. So management could have very well not included breakfast or charged us for their troubles. Yet, not only was a continental breakfast provided, but our group was given our own private room. The breakfast, while a bit late in it's start, was well stocked and staffed. The gentlemen overseeing our service kept a constant eye on the food and continuously worked to clear dishes. Overall, as we look to return to the Chicago area for future trips, The Drake Oak Brook will be the first property we look to book. There are a few things the hotel could work on updating, such as the carpet in both the guest halls and the guest rooms. The hallway carpeting on the upper guest floors was clearly out of date and didn't quite match the interior of the hotel and some of the carpeting in the guest rooms was in need of replacement. However, these minor details should not keep anyone from looking to stay at The Drake. We look forward to and hope for possible future stays.
Verified Review, stayed from Sat Dec 05 to Sun Dec 06 2015 at a $92.00 group rate (22% discount).