CHICAGO MARRIOTT OAK BROOK

1401 West 22nd St., Oak Brook, IL 60523 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Suburban Hotel in DuPage County
41.84671-87.95286
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Average
3.5/ 5

Based on 199 guest reviews

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  • Our hotel comes with an indoor pool
  • Fitness center on property
  • 347 sleeping rooms in hotel
  • Hotel has 12 floors
  • Hotel has 11 suites
  • Check out: 1pm
  • Group booking rating of 7.5/10
  • 18 meeting rooms in property

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Include Discounts:

Room Types

Check Rates Brookfield Zoo Package (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check Rates Deluxe Room
Non-Smoking
Check Rates Deluxe Room Stay For Breakfast
Non-Smoking
Check Rates Escape Romance Package (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check Rates Escape Shopping Package (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check Rates Executive Suite 1 Bedroom 2 Room Suite 1 King
Non-Smoking
Check Rates Family Time Kids Eat Free (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check Rates Guest Room 1 King or 2 Double
Non-Smoking
Check Rates Rate in Full (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check Rates Stay For Breakfast Rate Includes (see terms) Guest Room 1 King or 2 Double
Non-Smoking

Local Attractions

Oakbrook Center, Butler Golf Course, Morton Arboretum, Brookfield Zoo, Downtown Chicago's Navy Pier and a variety of museums, theatre, and restaurants.

Summary of Verified Reviews

Summary of 290 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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83
Very Good

Very good family hotel. Easily accessible by car and close to shopping areas. Lovely service and very clean rooms. Clean hotel facilities. Popular among business travelers.

“Not too far from the city” “Staff was delightful and very helpful”

Great Family Hotel Top 19% in city
Great City Hotel Top 19% in city

Good to know

  • Great shopping

    “Near malls” “Right across the street from the OakBrook Mall”

  • Small rooms

    “Rooms are a bit small” “Bathrooms could be a bit larger”

  • Poorly-maintained rooms

    “Fridge didn't work” “Thin window”

  • Clean rooms

    “Clean towels” “Room was very clean”

Review highlights

Location

97/100
53 reviews

Great location with good access by car. Centrally located, near restaurants, bars, and shopping.

“Not too far from the city” “Shuttle service was great” “Close to shopping centre”

Service

82/100
92 reviews

Restaurant service is friendly and professional. Room service is poor.

“Staff was delightful and very helpful” “Hotel staff was excellent” “Maids were excellent”

Vibe

61/100
32 reviews

Decent vibe. Entrance area is ok. Hotel is outdated. Relatively friendly Atmosphere. Awesome for families. Good choice for a city trip.

“Safe newer” “The place was real clean , up to date” “There were several band”

Room

57/100
84 reviews

Rooms are clean with great views and decent beds, but overall just okay. Neglected, cramped rooms with small bathrooms.

“Fridge didn't work” “Thin window” “Amazing window view”

Bar

53/100
13 reviews

Standard bar.

“Free coffee service” “Double charged for drinks” “Empty beer”

Comfort

47/100
36 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“A lot of traffic noise” “Rooms are a bit small” “Bathrooms could be a bit larger”

Breakfast

44/100
14 reviews

Breakfast is reasonably priced, but not good.

“Without breakfast” “No charge for breakfast” “Basic breakfast”

Food

41/100
20 reviews

Food is not good. Bad side dishes.

“Without bread” “Mean French onion soup” “Medium rare steak”

WiFi

18/100
11 reviews

Poor, over-priced WiFi.

“No Wi-Fi in the rooms”

Good to know

  • Friendly service

    “Staff was delightful and very helpful” “Staff was very nice and helpful”

  • Fantastic service

    “Staff was delightful and very helpful” “Hotel staff was excellent”

  • Great location

    “Not too far from the city” “Shuttle service was great”

Review highlights

Location

95/100
5 reviews

Great location.

“Not too far from the city” “Shuttle service was great” “Close to shopping centre”

Service

84/100
13 reviews

Friendly service.

“Staff was delightful and very helpful” “Hotel staff was excellent” “Maids were excellent”

Pool

81/100
6 reviews

Great pool.

“Also enjoyed the excellent pool” “Hot tub and pool did not disappoint” “Clean pool”

Amenities

67/100
4 reviews

Average hotel building.

“Conference rooms well maintained” “Old building” “No steps”

Vibe

64/100
5 reviews

Decent vibe.

“Made my stay so much more enjoyable” “Spacious lobby” “Safe newer”

Value

63/100
6 reviews

Fairly good value for money.

“Excellent for the price” “Free coffee service” “Free shuttle”

Room

57/100
14 reviews

Small, but acceptable, rooms.

“Fridge didn't work” “Thin window” “Amazing window view”

Comfort

47/100
9 reviews

Small and uncomfortable rooms.

“A lot of traffic noise” “Rooms are a bit small” “Bathrooms could be a bit larger”

Food

42/100
3 reviews

Food is not good.

“Without bread” “Mean French onion soup” “Medium rare steak”

Good to know

  • Uncomfortable

    “A lot of traffic noise” “Rooms are a bit small”

  • Food is not good

    “Without bread” “Mean French onion soup”

  • Great location

    “Not too far from the city” “Shuttle service was great”

  • Fantastic service

    “Staff was delightful and very helpful” “Hotel staff was excellent”

Review highlights

Location

98/100
6 reviews

Great location.

“Not too far from the city” “Shuttle service was great” “Close to shopping centre”

Service

82/100
5 reviews

Fantastic service.

“Staff was delightful and very helpful” “Hotel staff was excellent” “Maids were excellent”

Value

64/100
4 reviews

Fairly good value for money.

“Excellent for the price” “Free coffee service” “Free shuttle”

Room

57/100
8 reviews

Average rooms with standard beds.

“Fridge didn't work” “Thin window” “Pillows were amazing”

Comfort

51/100
5 reviews

Beds are decent and generally comfortable.

“A lot of traffic noise” “Quiet hotel” “Bathrooms could be a bit larger”

Food

38/100
4 reviews

Food is not good.

“Without bread” “Mean French onion soup” “Medium rare steak”

Good to know

  • Clean rooms

    “Clean towels” “Room was very clean”

  • Friendly service

    “Staff was delightful and very helpful” “Staff was very nice and helpful”

  • Fantastic service

    “Staff was delightful and very helpful” “Hotel staff was excellent”

  • Great location

    “Not too far from the city” “Shuttle service was great”

Review highlights

Location

98/100
6 reviews

Great location.

“Not too far from the city” “Shuttle service was great” “Close to shopping centre”

Service

84/100
11 reviews

Friendly service.

“Staff was delightful and very helpful” “Hotel staff was excellent” “Maids were excellent”

Cleanliness

83/100
7 reviews

Clean rooms.

“The place was real clean , up to date” “Clean towels” “Room was very clean”

Room

60/100
7 reviews

Clean, reasonable rooms.

“Fridge didn't work” “Thin window” “Amazing window view”

Good to know

  • Great shopping

    “Near malls” “Right across the street from the OakBrook Mall”

  • Small rooms

    “Rooms are a bit small” “Bathrooms could be a bit larger”

  • Poorly-maintained rooms

    “Fridge didn't work” “Thin window”

  • Poor bathroom

    “Never received towels” “Bathrooms could be a bit larger”

Review highlights

Location

97/100
52 reviews

Great location with good access by car. Centrally located, near restaurants, bars, and shopping.

“Not too far from the city” “Shuttle service was great” “Close to shopping centre”

Pool

84/100
27 reviews

Great pool.

“Also enjoyed the excellent pool” “Hot tub and pool did not disappoint” “Clean pool”

Service

82/100
90 reviews

Restaurant service is friendly and professional. Room service is poor.

“Staff was delightful and very helpful” “Hotel staff was excellent” “Maids were excellent”

Vibe

61/100
32 reviews

Decent vibe. Entrance area is ok. Hotel is outdated. Relatively friendly Atmosphere.

“Safe newer” “The place was real clean , up to date” “There were several band”

Room

57/100
82 reviews

Rooms are clean with great views and decent beds, but overall just okay. Neglected, cramped rooms with small bathrooms.

“Fridge didn't work” “Thin window” “Lack of trash cans”

Bar

53/100
13 reviews

Standard bar.

“Free coffee service” “Double charged for drinks” “Empty beer”

Breakfast

47/100
13 reviews

Breakfast is reasonably priced, but not good.

“Without breakfast” “No charge for breakfast” “Basic breakfast”

Comfort

47/100
36 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“A lot of traffic noise” “Rooms are a bit small” “Bathrooms could be a bit larger”

Food

42/100
19 reviews

Food is not good. Bad side dishes.

“Without bread” “Mean French onion soup” “Medium rare steak”

WiFi

20/100
10 reviews

Poor, over-priced WiFi.

“No Wi-Fi in the rooms”

Good to know

  • Great pool

    “Also enjoyed the excellent pool” “Hot tub and pool did not disappoint”

  • Food is not good

    “Without bread” “Mean French onion soup”

  • Friendly service

    “Staff was delightful and very helpful” “Staff was very nice and helpful”

  • Uncomfortable

    “A lot of traffic noise” “Rooms are a bit small”

Review highlights

Location

95/100
5 reviews

Great location.

“Not too far from the city” “Shuttle service was great” “Close to shopping centre”

Service

84/100
13 reviews

Friendly service.

“Staff was delightful and very helpful” “Hotel staff was excellent” “Maids were excellent”

Pool

81/100
6 reviews

Great pool.

“Also enjoyed the excellent pool” “Hot tub and pool did not disappoint” “Clean pool”

Amenities

67/100
4 reviews

Average hotel building.

“Conference rooms well maintained” “Old building” “Elevator broke”

Vibe

64/100
5 reviews

Decent vibe.

“Safe newer” “The place was real clean , up to date” “Elevators were faster”

Value

63/100
6 reviews

Fairly good value for money.

“Excellent for the price” “Free coffee service” “Free shuttle”

Room

57/100
14 reviews

Small, but acceptable, rooms.

“Fridge didn't work” “Thin window” “Amazing window view”

Comfort

47/100
9 reviews

Small and uncomfortable rooms.

“A lot of traffic noise” “Rooms are a bit small” “Bathrooms could be a bit larger”

Food

42/100
3 reviews

Food is not good.

“Without bread” “Mean French onion soup” “Medium rare steak”

Good to know

  • Uncomfortable

    “A lot of traffic noise” “Rooms are a bit small”

  • Food is not good

    “Without bread” “Mean French onion soup”

  • Great location

    “Not too far from the city” “Shuttle service was great”

  • Fantastic service

    “Staff was delightful and very helpful” “Hotel staff was excellent”

Review highlights

Location

98/100
6 reviews

Great location.

“Not too far from the city” “Shuttle service was great” “Close to shopping centre”

Service

82/100
5 reviews

Fantastic service.

“Staff was delightful and very helpful” “Hotel staff was excellent” “Maids were excellent”

Value

64/100
4 reviews

Fairly good value for money.

“Excellent for the price” “Free coffee service” “Free shuttle”

Room

57/100
8 reviews

Average rooms with standard beds.

“Fridge didn't work” “Thin window” “Pillows were amazing”

Comfort

51/100
5 reviews

Beds are decent and generally comfortable.

“Constant elevator noise” “Quiet hotel” “Rooms are a bit small”

Food

38/100
4 reviews

Food is not good.

“Without bread” “Mean French onion soup” “Medium rare steak”

Good to know

  • Clean rooms

    “Clean towels” “Room was very clean”

  • Friendly service

    “Staff was delightful and very helpful” “Staff was very nice and helpful”

  • Great location

    “Not too far from the city” “Shuttle service was great”

  • Fantastic service

    “Staff was delightful and very helpful” “Hotel staff was excellent”

Review highlights

Location

98/100
6 reviews

Great location.

“Not too far from the city” “Shuttle service was great” “Close to shopping centre”

Service

84/100
10 reviews

Friendly service.

“Staff was delightful and very helpful” “Hotel staff was excellent” “Maids were excellent”

Cleanliness

83/100
6 reviews

Clean rooms.

“The place was real clean , up to date” “Clean towels” “Room was very clean”

Room

60/100
6 reviews

Clean, reasonable rooms.

“Fridge didn't work” “Thin window” “Pillows were amazing”

Review Semantics by TrustYou

Customer Reviews of Chicago Marriott Oak Brook

3.5 out of 5. Based on 199 guest reviews , Average

Property Description

Experience the results of our $8.5 million renovation, featuring 350 guest rooms with state-of-the-art amenities and technology. Featuring an indoor pool, whirlpool and fitness center, the hotel also offers nearly 20,000 square feet of meeting space. 1401 West serves an eclectic mix of American and French cuisine. Conveniently located across the street from Oakbrook Shopping Center.

Details / Other Expenses

Check In: 4pm
Check Out: 1pm
Year of Last Renovation: 2007
Floors: 12
Rooms: 347
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 347
Handicap Rooms:
Suites: 11
Room Windows: Windows Do Open
Meeting Rooms: 18
Meeting Space: 18000 sq. feet
Banquet Space: Holds 1000 people
Policies / Expenses
Cancellation:
Reservation must be cancelled on the day of arrival by 6:00pm.
Nightly Parking: $0
Typical Group Deposit: based on group
Total Taxes: 9.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Car rental
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

O'Hare International Airport; 14 miles SW; Estimated taxi fare: 25.00 USD(one way) Midway Airport; 20 miles NW; Estimated Taxi Expense $35.00 USD (one way) Shuttle service not available to and from airport. Hotel shuttle service provided within 5 mile radius.

Airport Shuttle? Sorry, no airport shuttle available.

About Marriott Hotels and Resorts

  • 3,900 hotels spanning 72 countries
  • The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
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The Marriott Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Chicago Oak Brook Marriott

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