MYSTIC RIVER INN

9 Whitehall Ave., Mystic, CT 06355 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Downtown Hotel in New London County
41.37627-71.95838
Check availability
Poor
2.5/ 5

Based on 203 guest reviews

Show Guest Reviews
  • Our hotel comes with an indoor pool
  • Free breakfast
  • Avg. Group Discount of 14.1%!
  • Fitness / Gym is on-site
  • 147 rooms in hotel
  • Check-out time: 11am
  • Group score of 10.0/10
  • 6 meeting rooms in hotel

Check Current Prices






Room Types

Check Rates1 King Bed + Sofa Bed Suite Free Breakfast Free WiFi Fridge Whirlpool
Non-Smoking
Check Rates1 King Bed Accessible Room Free Breakfast Free WiFi
Non-Smoking
Check Rates1 King Bed Room Free Breakfast Free WiFi Fridge Microwave
Non-Smoking
Check Rates1 King Bed Room with Free Hot Breakfast Free WiFi Flat Screen TV Refrigerator and Microwave
Non-Smoking
Check Rates1 King Bed Suite Free Breakfast Free WiFi Fridge
Non-Smoking
Check Rates1 King Bed Suite with Sofa Bed Free Hot Breakfast Free WiFi
Non-Smoking
Check Rates2 Double Bed Room with Free Hot Breakfast Free WiFi Flat Screen TV Refrigerator and Microwave
Non-Smoking
Check Rates2 Double Beds Accessible Room Free Breakfast Free WiFi
Non-Smoking
Check Rates2 Double Beds Room Free Breakfast Free WiFi Fridge Microwave
Non-Smoking
Check RatesAccessible 1 King Bed Room with Grab Bars Bathroom Rails
Non-Smoking
Check RatesPnd2
Non-Smoking
Check RatesRoom 1 King Bed
Non-Smoking
Check RatesRoom 1 King Bed Accessible
Non-Smoking
Check RatesRoom 2 Double Beds
Non-Smoking
Check RatesSnk2
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Jetted Tub
Non-Smoking
Check RatesSuite 2 Double Beds Accessible
Non-Smoking

Local Attractions

Mystic Seaport, Mystic Aquarium, Foxwoods casino, Mohegan Sun casino, Mystic Village, shopping and restaurants.

Verified Reviews of Mystic River Inn

Below are the verified reviews from guests that we have booked recently:
"Great price, but a lot of issues."
Overall Score3.0/ 5
I will start by saying that my bridal suite was perfect we had absolutely no issues, it had plenty of space for hair and makeup to be done as well as for plenty of cute "getting ready" photos and was neat and clean. Having the extra living space/kitchenette as well as two different mirrored areas was excellent. We primarily chose this hotel because we needed one that did not require a two night minimum stay, as the majority of our guests were traveling under two hours and did not need a longer stay. The price was also very reasonable for the area and time of year. HOWEVER, so many of our guests ran into issues that it is hard to give a better than average rating. Even before the wedding, there were a lot of issues with guests either having trouble reserving rooms in the block or ending up with the wrong rates, being listed outside the block, etc. Check in time was supposed to be 3pm, but several guests were not able to get into their rooms at that time luckily this was primarily limited to those that were checking in a day early and not the day of the wedding. Many guests, including my own brother, were forced to switch from the king bed they had reserved to a room with two double beds. They were told that due to renovations, they didn't actually have the number of king beds that had been promised to our block. Several reservations were lost in the system and I had to actually look up their confirmation numbers for them to get the front desk to give them their rooms luckily I had printed my copy of the block list (not sure why they had not). There is clearly a big difference in comfort between a king bed and two doubles. Also, I found out after the weekend that several rooms had non working showers and at least four did not have shower curtains though at least that was somewhat quickly remedied by housekeeping. While I understand that renovations can cause some headaches for the hotel, I was disappointed that so many of them were affecting my guests. We were not made aware that renovations would be in progress during our wedding weekend and it was never mentioned that the specific room types promised might be overbooked. Overall, while my personal experience as the bride was pretty close to perfect, I have to take my guests' experiences into account. I would probably still recommend this hotel, but only once they are done with the renovations and with the caveat that you do have to be heavily involved in the process, constantly checking on the progress of the block and making sure that all of your guests are being given the correct rate and room type.
(Group coordinator, booked 20 rooms), from US flag
17-Oct-2016 Verified Review, stayed from Fri Sep 16 to Sun Sep 18 2016 at a $129.00 group rate (10% discount).

Customer Reviews of Mystic River Inn

2.5 out of 5. Based on 203 guest reviews, Poor

Property Description

Newly renovated property, A full hot personally cooked complimentary breakfast, an indoor heated pool, dry spa, along with an outdoor sand volleyball court, Free high speed internet access, 24 hour business center, 24 hour fitness center, a game room, and it is also attached to the La Luna Restaurant. The rooms have two double beds or one king bed, micorwave and refrigerators in each room, grand ball room, on site catering, located right off I-95 and just minutes away from downtown Mystic. Also close to the Foxwoods and Mohegan Sun Casinos.

Details / Other Expenses

Check In:3pm
Check Out:11am
Year of Last Renovation:2015
Floors:2
Rooms:147
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:147
Handicap Rooms:
Suites:4
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:6 View Spaces
Meeting Space:3000 sq. feet
Banquet Space:Holds 225 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:11AM-2AM
Policies / Expenses
Cancellation:
24 hours prior to arrival.
Nightly Parking:0
Typical Group Deposit:500.00
Total Taxes:15.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax:15.00%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
25$ nightly charge for registered pets, must stay on first floor.


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Child facilities
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room

Airport & Shuttle Information

Bradley Int. airport Hartford CT, 1 1/2 hour drive 90 miles, TFG airport Providence RI 45 minute drive 50 milesTaxi or shuttle $100.00 one way

Local Shuttle Info: local taxi and limousine service available to local casinos.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We offer a Deluxe Continental Breakfast each morning, including breakfast cereals, fruit, yogurts, bagels, etc.

Previously known as:
Best Western Hotel Mystic, Best Western Mystic, Mystic Ramada, Quality Inn, Ramada Mystic, Ramada Mystic Hotel

Hotel Rate Trends at Mystic River Inn

Rate fluctuations of Mystic River Inn

The graph above is averages of room rates for both group quotes and the lowest online individual rates our rate checker could find at the time the group/meeting offer was entered. The lowest group deal shown is 46.5% in May 2014 and the highest average individual rate is $189 in the month of May 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Mystic River Inn in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Mystic River Inn

Below are the meeting, banquet, conference and event spaces at Mystic River Inn.

Feel free to use the Mystic River Inn meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Mystic event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Board Room 25 x 10 x 9 276--/----------7--/--------
Close This

Board Room

Room Type:
Boardroom
Total Size:
276 Sq. Mi
Dimensions:
25 x 10 x 9 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Grand Ballroom 33 x 74 x 14 2468170/--14410359----15/--210200--
Close This

Grand Ballroom

Room Type:
Ballroom
Total Size:
2468 Sq. Mi
Dimensions:
33 x 74 x 14 Ft.
Floor Level:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Conrad Room
26 x 33 x 14 85860/----40------5/--7570--
Close This

Conrad Room

Room Type:
Ballroom Section
Total Size:
858 Sq. Mi
Dimensions:
26 x 33 x 14 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Morgan Room
26 x 38 x 14 98860/----40------6/--7570--
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Morgan Room

Room Type:
Ballroom Section
Total Size:
988 Sq. Mi
Dimensions:
26 x 38 x 14 Ft.
Floor Level:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Clipper Room
28 x 19 x 14 54725/----16------3/--3030--
Close This

Clipper Room

Room Type:
Ballroom Section
Total Size:
547 Sq. Mi
Dimensions:
28 x 19 x 14 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Mystic Room
28 x 19 x 14 54725/----16--------/--3030--
Close This

Mystic Room

Room Type:
Ballroom Section
Total Size:
547 Sq. Mi
Dimensions:
28 x 19 x 14 Ft.
Floor Level:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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