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Based on 1826 guest reviews
| Check In: | 15:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2015 |
| Floors: | 16 |
| Rooms: | 547 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 547 |
| Handicap Rooms: | 6 |
| Suites: | 22 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 |
| Meeting Space: | 7822457 sq. feet |
| Banquet Space: | Holds 15741 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 24 hrs Lounge |
| Pool Info: Two magnificent Pools and our Water Park.CAMP ALLTRA FOR KIDS & HASHTAG# TEEN CLUB“Camp Alltra” For kids and all the Family, where kids from 4 to 12 will enjoy building sand castles, enjoying aquatic activities, painting faces, playing the hula-hoop and more open from 09:00 a.m. to 08:00 p.m. Camp Alltra Aquatic Park, a unique adventure of its kind, kids will love the replica of a Pirate boat form the XVII century, a mediaeval castle, toboggans and water canyons, creating an aquatic scape for kids from 4 to 12 years old. Kids commands the Pirate Boat, with sails and Captain Bridge to watch anchor and water canyons, open from 09:00 to 06:00 p.m. “Hashtag#” Teens Club, a program specially designed for teen from 13 to 17 years old where they will enjoy and socialize with others of same age, including entertainment educative activities, and videogames with de Wii competition, open from 12:00 p.m. to 8:00 p.m. | |
| Cancellation: 7. CANCELLATION POLICY OF ENTIRE GROUP: In the event that the Client terminates this Agreement other than as may be expressly permitted herein, the Client shall pay within _5_ days of notice of cancellation, in lieu of any other amounts due hereunder or | |
| Nightly Parking: | No c |
| Typical Group Deposit: | 30% |
| Total Taxes: | 0.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 3.00 Per Night |
| Country Tax: | 16.00 Per Night |
Cancun Intl (23 kilometers)
Local Shuttle Info: Available up on Request.
ALL INCLUSIVE FEATURES-Room Category of your selection, accordingly to above room categories and rates-Two Pools-Chaise Longue available around the Pool and at the beach-Concierge Service-Breakfast, lunch & dinner a la carte & Buffet style (lobster, jumbo Shrimp and fine cuts with surcharge).-Vegetarian and Low Calories Food-Assorted Snacks-Domestic and selected international drinks.-Live Music at Kaa Lobby Bar offering an array of assorted Tequilas & Wines-Self-service snacks on Cravings-Room service once a day from 7:00 to 22:00 hrs.-Minibar stocked with soft drinks, beer and water in room.-Daily social activities and aerobics program-SPA Aura Steam Room and Sauna, as well as hydro massage al fresco bathtub (Treatment and massages subject to charge)-Nightly live entertainment and Professional Shows.-Fully equipped fitness center includes spinning program-Camp Alltra -Waiter service around pool
Sorry, pets are not allowed.
Complimentary parking 24hrs
Complimentary Wireless fidelity internet in All Resort areas.
At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 547 sleeping rooms in the hotel.
Yes, they have 3 meeting rooms that can support various table layouts.
ALL INCLUSIVE FEATURES-Room Category of your selection, accordingly to above room categories and rates-Two Pools-Chaise Longue available around the Pool and at the beach-Concierge Service-Breakfast, lunch & dinner a la carte & Buffet style (lobster, jumbo Shrimp and fine cuts with surcharge).-Vegetarian and Low Calories Food-Assorted Snacks-Domestic and selected international drinks.-Live Music at Kaa Lobby Bar offering an array of assorted Tequilas & Wines-Self-service snacks on Cravings-Room service once a day from 7:00 to 22:00 hrs.-Minibar stocked with soft drinks, beer and water in room.-Daily social activities and aerobics program-SPA Aura Steam Room and Sauna, as well as hydro massage al fresco bathtub (Treatment and massages subject to charge)-Nightly live entertainment and Professional Shows.-Fully equipped fitness center includes spinning program-Camp Alltra -Waiter service around pool
Complimentary parking 24hrs
Complimentary Wireless fidelity internet in All Resort areas.
Sorry, this hotel does not offer AAA hotel discounts at this time.
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Citizen Resort View Double Furnished Private Balcony 483 Sq Ft Resort View Double
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. Two magnificent Pools and our Water Park.CAMP ALLTRA FOR KIDS & HASHTAG# TEEN CLUB“Camp Alltra” For kids and all the Family, where kids from 4 to 12 will enjoy building sand castles, enjoying aquatic activities, painting faces, playing the hula-hoop and more open from 09:00 a.m. to 08:00 p.m. Camp Alltra Aquatic Park, a unique adventure of its kind, kids will love the replica of a Pirate boat form the XVII century, a mediaeval castle, toboggans and water canyons, creating an aquatic scape for kids from 4 to 12 years old. Kids commands the Pirate Boat, with sails and Captain Bridge to watch anchor and water canyons, open from 09:00 to 06:00 p.m. “Hashtag#” Teens Club, a program specially designed for teen from 13 to 17 years old where they will enjoy and socialize with others of same age, including entertainment educative activities, and videogames with de Wii competition, open from 12:00 p.m. to 8:00 p.m..
