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Average
3.0/5
Based on 1870 guest reviews
- Has outdoor swimming pool
- Access to gym on-site
- Hotel has 370 rooms
- 15 floors in property
- 181 suites in property
- Check in time: 4:00PM
- Hotel has an eco-friendly policy
- Group score of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Myrtle Beach Convention Center (2 miles), Myrtle Beach International Airport (2 miles), Restaurants, Broadway at the Beach (2 miles), Family Kingdom Amusement Park (1 miles)
Map / Landmarks Near Captain's Quarters Resort
Verified Reviews of Captains Quarters Resort
Below are the verified reviews from guests that we have booked recently: "I have stayed at Captains Quarters for many years. And have enjoyed it but this year?."
Overall Score3.0/ 5
The room we were in needed updating. The bathroom door stuck and the mattresses were lumpy. We were told housekeeping was on an as needed basis and to call if we needed anything but they knocked on our door EVERY morning.
Katherine J. (Individual traveler, booked 1 room), from 
06-Jul-2022 Verified Review, stayed from Fri Jul 01 to Mon Jul 04 2022 at a $473.32 average nightly rate. 
"Very Disappointed"
Overall Score1.0/ 5
I stayed at this location about a week. Upon arrival Onlt one of my rooms was ready. I had to wait over 3hrs when the rooms was side by side how did they prepare one but not the other. The common areas where not clean. Trash and cigarette butts where all in hallway and the elevators need a daily wipe down. The rooms where nothing like displayed online very out dated and the screws where missing on the balcony bar. The kiddie pool was decent but the inside pool needs updates. On my last day as I was checking out due to the model of the hotel as u exit ur room the garage is right there that acts as a vacuum with the room door making it veryyy heavy. My 4yr son got his finger smashed in the door it was so severe that the finger broke and the whole tip of his finger was sliced open. I ran to front desk for help or to ask where was the nearest hospital. The front end staff was no help she pulled out a map to show me. The cleaning guy as now im running back to parking garage had more concern and told me exactly how to get to hospital. I have tried several times to contact the hotel about this incident and also my refund of my deposit for both rooms and I have not even gotten a call or email back. I wouldn't stay here ever again even if the stay was completely free.
Shindona G. (Group coordinator, booked 2 rooms), from
03-May-2021 Verified Review, stayed from Sun Apr 11 to Fri Apr 16 2021 at a $93.96 average nightly rate. "Needs Help"
Overall Score2.0/ 5
Upon check in I had a reservation for two rooms only one was available. My first question was if I had side by side room reservation if they cleaned and had it ready why not the other. My second room wasent ready till 7pm??. My first room there was hair in tub and the remote wasn't working. A very nice maintenance man did come up and programed a new one. The hotel elevators and common areas really need cleaning food and just all type of trash all over. I knew I was already locked in to stay so I tried to make the best of the situation. The staff that I encountered front desk need training because customers can read face when your irritated dealing with customers. Cleaning staff pool staff security and bar staff very pleasant and helpful??. On my last day Friday morning 16th. I had packed up all my things.A cleaning staff very nice guy came to door about 10 and I told him I was just finishing up removing my things from room. He asked for me to leave the latch on both rooms open once we leave. As I was grabbing my last bag to head out. My 4yr got his finger stuck in the room door?. It was so bad that the entire finger was cut and nail was off. I ran to lobby to ask staff for assistance a lady pulled out a map to tell me where a hospital was ( like who use maps these days) I'm from out of town a address would help. I went running back to parking lot with my bloody 4yr in hand and the cleaning staff was so much more concerned and told me exactly where I could take him for treatment. 6hr later my son left the Strand Grand Medical Center. His index finger was broke and had to be repaired and stitched back together. The front end staff at Captins Quarters was no help.
Shindona G. (Group coordinator, booked 2 rooms), from
18-Apr-2021 Verified Review, stayed from Sun Apr 11 to Fri Apr 16 2021 at a $93.96 average nightly rate. "S.azi"
Overall Score5.0/ 5
Amazing stay plenty to do.
Frances M. (Individual traveler, booked 1 room), from
15-Mar-2021 Verified Review, stayed from Mon Mar 15 to Tue Mar 16 2021 at a $90.99 average nightly rate. "Bad Experience"
Overall Score4.0/ 5
Would really like to talk to someone (803) 372 1185.
Amanda O. (Individual traveler, booked 1 room), from
04-Jan-2020 Verified Review, stayed from Fri Jan 03 to Sat Jan 04 2020 at a $58.37 average nightly rate. "Too Loud"
Overall Score2.0/ 5
I cannot sleep until 2am because All outside sound come inside. Too close with bed between front door. Not clean enough. I found couple hairs in bathroom And even plastic line looks like it comefrom close tag.
Hyewon N. (Individual traveler, booked 1 room), from
31-Mar-2019 Verified Review, stayed from Sat Mar 30 to Sun Mar 31 2019 at a $121.10 average nightly rate. Property Description
Level 6 Entertainment Center. In this 2,000 square foot center guests can bowl at the 20-lane bowling alley, play a game of pool at the arcade or grab a drink from the Level 6 Bar. Water amenities at this one-of-a-kind south Myrtle Beach hotel include many seasonal outdoor water features like the Shipwreck Lagoon Pool, the outdoor lazy river and whirlpool, as well as several year-round indoor water features including an indoor pool and indoor lazy river.
Green Sustainability
yes
Details / Other Expenses
| Check In: | 4:00PM |
| Check Out: | 11:00AM |
| Year of Last Renovation: | 2016 |
| Floors: | 15 |
| Rooms: | 370 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 370 |
| Handicap Rooms: | 8 |
| Suites: | 181 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Banquet Space: | Holds 75 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | 0.5 Mi |
| Lounge/Bar Hours: | 11am-10pm |
Policies / Expenses
| Cancellation: 7 days before arrical with a charge of $32.84. If within the 7 days it is the first nights deposit. May vary with manager approval | |
| Nightly Parking: | free |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $24.86 USD (mandatory resort fees/taxes) |
Amenities / Features
- Bus parking
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Elevator
- Fitness and health center
- Games room
- Garage
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- Office or business center
- Private bathroom in room
- Private car parking
- Refrigerator
- Shower
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Voicemail
- Child facilities
- ATM
- Air conditioning
- 24 hours opened
- Kitchenette in room
- Spa
- Restaurant
Airport & Shuttle Information
Myrtle Beach AFB/Intl Airport (2 miles)
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Breakfast buffet can be purchased each morning for $9.95.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
$10 Per Vehicle Per Day Parking Fee
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FAQs about Captains Quarters Resort
What time is check in?
Check in time is 4:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Captains Quarters Resort have?
There are 370 sleeping rooms in the hotel.
Is there any meeting space at Captains Quarters Resort?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Captains Quarters Resort?
Breakfast buffet can be purchased each morning for $9.95.
What parking is available at Captains Quarters Resort?
$10 Per Vehicle Per Day Parking Fee
Can I get a AAA rate at Captains Quarters Resort?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Captains Quarters Resort?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Captains Quarters Resort?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Captains Quarters Resort?
Yes, there is a pool on-site at the property..
Testimonials:
"A joy to finally get a real person on the telephone that was willing to help me. You make finding a hotel that honors "groups" so much easier. She was very polite and helpful." A.S. - Norwalk, CT
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