SHERATON GRAND CHICAGO

301 East North Water St., Chicago, IL 60611 United States (USA)
View Map Reservations: 1-800-881-1523
4.0 Star Downtown Hotel in Cook County
41.88959-87.62012
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Very Good
4.0/5

Based on 5342 guest reviews

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  • We have an indoor pool
  • The Avg. Group Discount is 23.1%!
  • Gym is available on property
  • 1218 rooms in property
  • 34 floors in hotel
  • Check-out: 12:00pm
  • Group score of 10.0/10
  • 37 conference rooms in property

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Room Types

Check Rates 1 King Bed Flexible Rate Burnham Suite Signature Sleep Experience Living Area with Dining Table 55
Non-Smoking
Check Rates 1 King Bed Grand Traditional Non Signature Sleep Experience City View Loveseat Free Accessible To (N
Non-Smoking
Check Rates 1 King Bed Room Breakfast
Non-Smoking
Check Rates 1 King Bed Room with City View
Non-Smoking
Check Rates 1 King Bed Room with River View
Non-Smoking
Check Rates 1 King Bed Room with Water View WiFi
Non-Smoking
Check Rates 1 King Bed Superior City Signature Sleep Experience High Floor Room City View Free (None )
Non-Smoking
Check Rates 1 King Bed Traditional Signature Sleep Experience City View 47 Inch Led TV Free (None )
Non-Smoking
Check Rates 1 King Flexible Rate Breakfast Grand Traditional Non Signature Sleep Experience City View Loveseat F
Non-Smoking
Check Rates 1 King Flexible Rate Breakfast Superior City Signature Sleep Experience High Floor Room City View Fr
Non-Smoking
Check Rates 1 King Flexible Rate Breakfast Traditional Signature Sleep Experience City View 47 Inch Led TV Free
Non-Smoking
Check Rates 1 King Flexible Rate Executive Lake View Suite Signature Sleep Experience Living Area Dining Table S
Non-Smoking
Check Rates 1 King Flexible Rate Grand Traditional Non Signature Sleep Experience City View Loveseat Free Access
Non-Smoking
Check Rates 1 King Flexible Rate Junior Suite Signature Sleep Experience City View Living Area with Sofa 47
Non-Smoking
Check Rates 1 King Flexible Rate Superior City Signature Sleep Experience High Floor Room City View Free
Non-Smoking
Check Rates 1 King Flexible Rate Traditional Signature Sleep Experience City View 47 Inch Led TV Free
Non-Smoking
Check Rates 1 King Park and Stay Please Validate Self Parking No Parking To Be Posuited On Folio Package Include
Non-Smoking
Check Rates 1 King Sheraton High Speed Offer Includes Daily Breakfast and High Speed Internet For 1 Person
Non-Smoking
Check Rates 2 Double Beds
Non-Smoking
Check Rates 2 Double Beds Bed Traditional Signature Sleep Experience City View 47 Inch Led TV Free (None )
Non-Smoking
Check Rates 2 Double Beds Flexible Rate Breakfast Traditional Signature Sleep Experience City View 47 Inch Led T
Non-Smoking
Check Rates 2 Double Beds Flexible Rate Traditional Signature Sleep Experience City View 47 Inch Led TV Free
Non-Smoking
Check Rates 2 Double Beds Park and Stay Please Validate Self Parking No Parking To Be Posuited On Folio Package
Non-Smoking
Check Rates 2 Double Beds Prepaid Rate Traditional Signature Sleep Experience City View 47 Inch Led TV Free
Non-Smoking
Check Rates 2 Double Beds Prepaid Rate with Breakfast Traditional Signature Sleep
Non-Smoking
Check Rates 2 Double Beds Room Breakfast
Non-Smoking
Check Rates 2 Double Beds Room with City View
Non-Smoking
Check Rates 2 Double Beds Room with Water View WiFi
Non-Smoking
Check Rates 2 Double Beds Sheraton High Speed Offer Includes Daily Breakfast and High Speed Internet For 1 Perso
Non-Smoking
Check Rates 2 Double Beds; Club Floor Signature Sleep Experience Con
Non-Smoking
Check Rates 2 Double Beds; Deluxe Water View Signature Sleep Experien
Non-Smoking
Check Rates 2 Double Beds; Traditional Signature Sleep Experience Ci
Non-Smoking
Check Rates 2doublee Beds+1twin Sleeper Chair; Family Room Signature Sle
Non-Smoking
Check Rates Club Double
Non-Smoking
Check Rates Club Double 2 Double Beds
Non-Smoking
Check Rates Club Double 2 Double Beds Breakfast
Non-Smoking
Check Rates Club Double 2 Double Beds Flex
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Check Rates Club Double 2 Double Beds Flex Breakfast
Non-Smoking
Check Rates Club Double 2 Double Beds Flex2
Non-Smoking
Check Rates Club Double 2 Double Beds Leisure
Non-Smoking
Check Rates Club Double 2 Double Beds Leisure2
Non-Smoking
Check Rates Club Double Cftd Wp15b
Non-Smoking
Check Rates Club Double Cftd Wp15d
Non-Smoking
Check Rates Club Double Cftd Wp15db
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Check Rates Club Double Cftd Wp20b
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Check Rates Club Double Cftd Wp20bb
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Check Rates Club Double Cftd Wp20d
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Check Rates Club Double Cftd Wp20db
Non-Smoking
Check Rates Club Double Cftd Wp25b
Non-Smoking
Check Rates Club Double Cftd Wp25bb
Non-Smoking
Check Rates Club Double Cftd Wr13d
Non-Smoking
Check Rates Club Double Cftd Wr13db
Non-Smoking
Check Rates Club Double Room
Non-Smoking
Check Rates Club King
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Check Rates Club King Cftr Wp15b
Non-Smoking
Check Rates Club King Cftr Wp15d
Non-Smoking
Check Rates Club King Cftr Wp15db
Non-Smoking
Check Rates Club King Cftr Wp20b
Non-Smoking
Check Rates Club King Cftr Wp20bb
Non-Smoking
Check Rates Club King Cftr Wp20d
Non-Smoking
Check Rates Club King Cftr Wp20db
Non-Smoking
Check Rates Club King Cftr Wp25b
Non-Smoking
Check Rates Club King Cftr Wp25bb
Non-Smoking
Check Rates Club King Cftr Wr13d
Non-Smoking
Check Rates Club King Cftr Wr13db
Non-Smoking
Check Rates Club King King Bed
Non-Smoking
Check Rates Club King King Bed Breakfast
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Check Rates Club King King Bed Flex
Non-Smoking
Check Rates Club King King Bed Flex Breakfast
Non-Smoking
Check Rates Club King King Bed Flex2
Non-Smoking
Check Rates Club King King Bed Leisure
Non-Smoking
Check Rates Club King King Bed Leisure2
Non-Smoking
Check Rates Club King Room
Non-Smoking
Check Rates Club Room 1 King Bed Business Lounge Accessible 1 King Bed
Non-Smoking
Check Rates Club Room 2 Double Beds Business Lounge Accessible 2 Double Beds
Non-Smoking
Check Rates Club Room King
Non-Smoking
Check Rates Club Room with 1 King Bed
Non-Smoking
Check Rates Club Room with 1 King Bed Including Breakfast
Non-Smoking
Check Rates Club Room with 2 Double Beds
Non-Smoking
Check Rates Club Room with 2 Double Beds Including Breakfast
Non-Smoking
Check Rates Deluxe Double
Non-Smoking
Check Rates Deluxe Double 2 Double Beds
Non-Smoking
Check Rates Deluxe Double 2 Double Beds Breakfast
Non-Smoking
Check Rates Deluxe Double 2 Double Beds Flex
Non-Smoking
Check Rates Deluxe Double 2 Double Beds Flex Breakfast
Non-Smoking
Check Rates Deluxe Double 2 Double Beds Flex2
Non-Smoking
Check Rates Deluxe Double 2 Double Beds Leisure
Non-Smoking
Check Rates Deluxe Double 2 Double Beds Leisure2
Non-Smoking
Check Rates Deluxe Double Dlxd Wp15b
Non-Smoking
Check Rates Deluxe Double Dlxd Wp15d
Non-Smoking
Check Rates Deluxe Double Dlxd Wp15db
Non-Smoking
Check Rates Deluxe Double Dlxd Wp20b
Non-Smoking
Check Rates Deluxe Double Dlxd Wp20bb
Non-Smoking
Check Rates Deluxe Double Dlxd Wp20d
Non-Smoking
Check Rates Deluxe Double Dlxd Wp20db
Non-Smoking
Check Rates Deluxe Double Dlxd Wp25b
Non-Smoking
Check Rates Deluxe Double Dlxd Wp25bb
Non-Smoking
Check Rates Deluxe Double Dlxd Wr13d
Non-Smoking
Check Rates Deluxe Double Dlxd Wr13db
Non-Smoking
Check Rates Deluxe Double Room 2 Double Beds
Non-Smoking
Check Rates Deluxe King
Non-Smoking
Check Rates Deluxe King Deluxe Wp15b
Non-Smoking
Check Rates Deluxe King Deluxe Wp15d
Non-Smoking
Check Rates Deluxe King Deluxe Wp15db
Non-Smoking
Check Rates Deluxe King Deluxe Wp20b
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Check Rates Deluxe King Deluxe Wp20bb
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Check Rates Deluxe King Deluxe Wp20d
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Check Rates Deluxe King Deluxe Wp20db
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Check Rates Deluxe King Deluxe Wp25b
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Check Rates Deluxe King Deluxe Wp25bb
Non-Smoking
Check Rates Deluxe King Deluxe Wr13d
Non-Smoking
Check Rates Deluxe King Deluxe Wr13db
Non-Smoking
Check Rates Deluxe King King Bed
Non-Smoking
Check Rates Deluxe King King Bed Breakfast
Non-Smoking
Check Rates Deluxe King King Bed Flex
Non-Smoking
Check Rates Deluxe King King Bed Flex Breakfast
Non-Smoking
Check Rates Deluxe King King Bed Flex2
Non-Smoking
Check Rates Deluxe King King Bed Leisure
Non-Smoking
Check Rates Deluxe King King Bed Leisure2
Non-Smoking
Check Rates Deluxe Room 1 King Bed 1 King Bed
Non-Smoking
Check Rates Deluxe Room 2 Double Beds
Non-Smoking
Check Rates Deluxe Room King
Non-Smoking
Check Rates Deluxe Room with 1 King Bed
Non-Smoking
Check Rates Deluxe Room with 1 King Bed Including Breakfast
Non-Smoking
Check Rates Deluxe Room with 2 Double Beds
Non-Smoking
Check Rates Deluxe Room with 2 Double Beds Including Breakfast
Non-Smoking
Check Rates Double 2 Double Beds Accessible
Non-Smoking
Check Rates Double Bay View King Bed
Non-Smoking
Check Rates Double Classic King Bed
Non-Smoking
Check Rates Double Club King Bed
Non-Smoking
Check Rates Double Deluxe King Bed
Non-Smoking
Check Rates Double Grand
Non-Smoking
Check Rates Double Superior
Non-Smoking
Check Rates Double Superior City View
Non-Smoking
Check Rates Double Traditional Grand
Non-Smoking
Check Rates Executive Club Room 2 Double Beds
Non-Smoking
Check Rates Executive Club Room King
Non-Smoking
Check Rates Executive Lake View Suite
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp15b
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp15d
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp15db
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp20b
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp20bb
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp20d
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp20db
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp25b
Non-Smoking
Check Rates Executive Lake View Suite Excs Wp25bb
Non-Smoking
Check Rates Executive Lake View Suite Excs Wr13d
Non-Smoking
Check Rates Executive Lake View Suite Excs Wr13db
Non-Smoking
Check Rates Executive Lake View Suite King Bed
Non-Smoking
Check Rates Executive Lake View Suite King Bed Breakfast
Non-Smoking
Check Rates Executive Lake View Suite King Bed Flex
Non-Smoking
Check Rates Executive Lake View Suite King Bed Flex Breakfast
Non-Smoking
Check Rates Executive Lake View Suite King Bed Flex2
Non-Smoking
Check Rates Executive Lake View Suite King Bed Leisure
Non-Smoking
Check Rates Executive Lake View Suite King Bed Leisure2
Non-Smoking
Check Rates Executive Suite Lake View 1 King Bed
Non-Smoking
Check Rates Family Room
Non-Smoking
Check Rates Family Room (2 Double Beds and 1 Twin Sleeper Sofa) 2 Double and 1 Sofa Bed
Non-Smoking
Check Rates Family Room 2 Double Beds
Non-Smoking
Check Rates Family Room 2 Double Beds Flex
Non-Smoking
Check Rates Family Room 2 Double Beds Leisure
Non-Smoking
Check Rates Family Room Breakfast
Non-Smoking
Check Rates Family Room Famd Wp15b
Non-Smoking
Check Rates Family Room Famd Wp20b
Non-Smoking
Check Rates Family Room Famd Wp20bb
Non-Smoking
Check Rates Family Room Famd Wp25b
Non-Smoking
Check Rates Family Room Famd Wp25bb
Non-Smoking
Check Rates Family Room Flex Breakfast
Non-Smoking
Check Rates Family Room Standard
Non-Smoking
Check Rates Family Room with 2 Double Beds and Sleeper Chair
Non-Smoking
Check Rates Grand Deluxe King
Non-Smoking
Check Rates Grand Deluxe King Gprk Wp15b
Non-Smoking
Check Rates Grand Deluxe King Gprk Wp15d
Non-Smoking
Check Rates Grand Deluxe King Gprk Wp15db
Non-Smoking
Check Rates Grand Deluxe King Gprk Wp20b
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Check Rates Grand Deluxe King Gprk Wp20bb
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Check Rates Grand Deluxe King Gprk Wp20d
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Check Rates Grand Deluxe King Gprk Wp20db
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Check Rates Grand Deluxe King Gprk Wp25b
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Check Rates Grand Deluxe King Gprk Wp25bb
Non-Smoking
Check Rates Grand Deluxe King Gprk Wr13d
Non-Smoking
Check Rates Grand Deluxe King Gprk Wr13db
Non-Smoking
Check Rates Grand Deluxe King King Bed
Non-Smoking
Check Rates Grand Deluxe King King Bed Breakfast
Non-Smoking
Check Rates Grand Deluxe King King Bed Flex
Non-Smoking
Check Rates Grand Deluxe King King Bed Flex Breakfast
Non-Smoking
Check Rates Grand Deluxe King King Bed Flex2
Non-Smoking
Check Rates Grand Deluxe King King Bed Leisure
Non-Smoking
Check Rates Grand Deluxe King King Bed Leisure2
Non-Smoking
Check Rates Grand Deluxe Room with 1 King Bed
Non-Smoking
Check Rates Grand Deluxe Room with 1 King Bed Including Breakfast
Non-Smoking
Check Rates Grand Room 1 King Bed 1 King Bed
Non-Smoking
Check Rates Grand Traditional King
Non-Smoking
Check Rates Grand Traditional King Gstk Wp15b
Non-Smoking
Check Rates Grand Traditional King Gstk Wp15d
Non-Smoking
Check Rates Grand Traditional King Gstk Wp15db
Non-Smoking
Check Rates Grand Traditional King Gstk Wp20b
Non-Smoking
Check Rates Grand Traditional King Gstk Wp20bb
Non-Smoking
Check Rates Grand Traditional King Gstk Wp20d
Non-Smoking
Check Rates Grand Traditional King Gstk Wp20db
Non-Smoking
Check Rates Grand Traditional King Gstk Wp25b
Non-Smoking
Check Rates Grand Traditional King Gstk Wp25bb
Non-Smoking
Check Rates Grand Traditional King Gstk Wr13d
Non-Smoking
Check Rates Grand Traditional King Gstk Wr13db
Non-Smoking
Check Rates Grand Traditional King King Bed
Non-Smoking
Check Rates Grand Traditional King King Bed Breakfast
Non-Smoking
Check Rates Grand Traditional King King Bed Flex
Non-Smoking
Check Rates Grand Traditional King King Bed Flex Breakfast
Non-Smoking
Check Rates Grand Traditional King King Bed Flex2
Non-Smoking
Check Rates Grand Traditional King King Bed Leisure
Non-Smoking
Check Rates Grand Traditional King King Bed Leisure2
Non-Smoking
Check Rates Grand Traditional Room with 1 King Bed
Non-Smoking
Check Rates Grand Traditional Room with 1 King Bed Including Breakfast
Non-Smoking
Check Rates Junior Suite
Non-Smoking
Check Rates Junior Suite 1 King and 1 Sofa Bed
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Breakfast
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Flex Breakfast
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Leisure
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Breakfast
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Flex
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Flex Breakfast
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Flex2
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Leisure
Non-Smoking
Check Rates Junior Suite King + Full Sofa Bed Leisure2
Non-Smoking
Check Rates Junior Suite King Size Bed
Non-Smoking
Check Rates Junior Suite King Size Bed with Sofa Bed
Non-Smoking
Check Rates Junior Suite Suite Wp15b
Non-Smoking
Check Rates Junior Suite Suite Wp15d
Non-Smoking
Check Rates Junior Suite Suite Wp15db
Non-Smoking
Check Rates Junior Suite Suite Wp20b
Non-Smoking
Check Rates Junior Suite Suite Wp20bb
Non-Smoking
Check Rates Junior Suite Suite Wp20d
Non-Smoking
Check Rates Junior Suite Suite Wp20db
Non-Smoking
Check Rates Junior Suite Suite Wp25b
Non-Smoking
Check Rates Junior Suite Suite Wp25bb
Non-Smoking
Check Rates Junior Suite Suite Wr13d
Non-Smoking
Check Rates Junior Suite Suite Wr13db
Non-Smoking
Check Rates Junior Suite with 1 King Bed and Sofa Bed
Non-Smoking
Check Rates Junior Suite with 1 King Bed and Sofa Bed Including Breakfast
Non-Smoking
Check Rates King + Full Sofa Bed; Junior Suite Signature Sleep Experi
Non-Smoking
Check Rates King Bed; Club Floor Signature Sleep Experience Cont'l B
Non-Smoking
Check Rates King Bed; Deluxe Water View Signature Sleep Experience L
Non-Smoking
Check Rates King Bed; Executive Lake View Suite Signature Sleep Experience Li
Non-Smoking
Check Rates King Bed; Grand Deluxe Room Signature Sleep Experience L
Non-Smoking
Check Rates King Bed; Grand Traditional Non Signature Sleep Experience City
Non-Smoking
Check Rates King Bed; Superior City Signature Sleep Experience High
Non-Smoking
Check Rates King Bed; Traditional Signature Sleep Experience City Vi
Non-Smoking
Check Rates Lake View Executive Suite with 1 King Bed
Non-Smoking
Check Rates Lake View Executive Suite with 1 King Bed Including Breakfast
Non-Smoking
Check Rates Quad Room
Non-Smoking
Check Rates Quadruple Classic
Non-Smoking
Check Rates Quadruple Deluxe
Non-Smoking
Check Rates Single
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Suite
Non-Smoking
Check Rates Suite King Size Bed
Non-Smoking
Check Rates Superior City View King
Non-Smoking
Check Rates Superior City View King King Bed
Non-Smoking
Check Rates Superior City View King King Bed Breakfast
Non-Smoking
Check Rates Superior City View King King Bed Flex
Non-Smoking
Check Rates Superior City View King King Bed Flex Breakfast
Non-Smoking
Check Rates Superior City View King King Bed Leisure
Non-Smoking
Check Rates Superior City View King Supk Wp15b
Non-Smoking
Check Rates Superior City View King Supk Wp20b
Non-Smoking
Check Rates Superior City View King Supk Wp20bb
Non-Smoking
Check Rates Superior City View King Supk Wp25b
Non-Smoking
Check Rates Superior City View King Supk Wp25bb
Non-Smoking
Check Rates Superior City View Room with 1 King Bed
Non-Smoking
Check Rates Superior Room City View 1 King Bed
Non-Smoking
Check Rates Traditional 2 Double Beds
Non-Smoking
Check Rates Traditional Double
Non-Smoking
Check Rates Traditional Double 2 Double Beds
Non-Smoking
Check Rates Traditional Double 2 Double Beds Breakfast
Non-Smoking
Check Rates Traditional Double 2 Double Beds Flex
Non-Smoking
Check Rates Traditional Double 2 Double Beds Flex Breakfast
Non-Smoking
Check Rates Traditional Double 2 Double Beds Flex2
Non-Smoking
Check Rates Traditional Double 2 Double Beds Leisure
Non-Smoking
Check Rates Traditional Double 2 Double Beds Leisure2
Non-Smoking
Check Rates Traditional Double Trad Wp15b
Non-Smoking
Check Rates Traditional Double Trad Wp15d
Non-Smoking
Check Rates Traditional Double Trad Wp15db
Non-Smoking
Check Rates Traditional Double Trad Wp20b
Non-Smoking
Check Rates Traditional Double Trad Wp20bb
Non-Smoking
Check Rates Traditional Double Trad Wp20d
Non-Smoking
Check Rates Traditional Double Trad Wp20db
Non-Smoking
Check Rates Traditional Double Trad Wp25b
Non-Smoking
Check Rates Traditional Double Trad Wp25bb
Non-Smoking
Check Rates Traditional Double Trad Wr13d
Non-Smoking
Check Rates Traditional Double Trad Wr13db
Non-Smoking
Check Rates Traditional King
Non-Smoking
Check Rates Traditional King Bed
Non-Smoking
Check Rates Traditional King King Bed
Non-Smoking
Check Rates Traditional King King Bed Breakfast
Non-Smoking
Check Rates Traditional King King Bed Flex
Non-Smoking
Check Rates Traditional King King Bed Flex Breakfast
Non-Smoking
Check Rates Traditional King King Bed Flex2
Non-Smoking
Check Rates Traditional King King Bed Leisure
Non-Smoking
Check Rates Traditional King King Bed Leisure2
Non-Smoking
Check Rates Traditional King Standard Wp15b
Non-Smoking
Check Rates Traditional King Standard Wp15d
Non-Smoking
Check Rates Traditional King Standard Wp15db
Non-Smoking
Check Rates Traditional King Standard Wp20b
Non-Smoking
Check Rates Traditional King Standard Wp20bb
Non-Smoking
Check Rates Traditional King Standard Wp20d
Non-Smoking
Check Rates Traditional King Standard Wp20db
Non-Smoking
Check Rates Traditional King Standard Wp25b
Non-Smoking
Check Rates Traditional King Standard Wp25bb
Non-Smoking
Check Rates Traditional King Standard Wr13d
Non-Smoking
Check Rates Traditional King Standard Wr13db
Non-Smoking
Check Rates Traditional Room 1 King Bed 1 King Bed
Non-Smoking
Check Rates Traditional Room 2 Double Beds
Non-Smoking
Check Rates Traditional Room 2 Double Beds 2 Double Beds
Non-Smoking
Check Rates Traditional Room King
Non-Smoking
Check Rates Traditional Room with 1 King Bed
Non-Smoking
Check Rates Traditional Room with 1 King Bed Including Breakfast
Non-Smoking
Check Rates Traditional Room with 2 Double Beds
Non-Smoking
Check Rates Traditional Room with 2 Double Beds Including Breakfast
Non-Smoking

Local Attractions

Michigan Avenue (Magnificent Mile), Navy Pier, Millennium Park, Art Institute, Shedd Aquarium, Field Museum, Adler Planetarium

Our Hotel Planner Expert Reviews of Sheraton Grand Chicago

Our expert hotel planners periodically visit and review the hotels we represent in person.
"First Class"
Overall Score5.0/ 5
This hotel has it all. I highly recommend this property. A great location, and also the closest hotel to Navy Pier your group will have everything you are looking for. With over 1,000 guest rooms and 120,000 sq. ft. of meeting space they can take care of a small wedding block up to a 500 person meeting. The lobby is welcoming and spacious with floor to ceiling windows and views of the city and river. Mon-Tue-Wed they partner with Wine Spectator and offer wine sampling for $5. Guest rooms are currently going through a renovation with over half complete. Indoor pool and HUGE fitness center overlooking river. Link is a coffee/internet center with complimentary access to the internet. Print your boarding passes and stay in touch with your family while away. All meeting space is above group with natural light. Including an outdoor reception area with a dock for Architecture Cruise departures. I am sure you will enjoy this hotel!
Jennifer E, a local HotelPlanner Chicago expert from US flag
07-Sep-2013 Verified Review

Verified Reviews of Sheraton Grand Chicago

Below are the verified reviews from guests that we have booked recently:
"Stressful, unprofessional, overated"
Overall Score2.0/ 5
I started this mess by booking with Hotels.com. The information that was on the web site I originally looked at stated we could cancel with no charges up to a few days prior to the scheduled arrival. Didn't happen. The hotel reservation lines all told our group parents something different. Some were listed under the wrong group and got a rate that was $40+ cheaper than what we were given. The hotel contracts are difficult to understand and the "Hannah" that was handling our group wasn't the easiest to deal with. I had told her I wanted parents to call and make monthly payments until they were pre paid for their rooms. Nope, every contract that she sent had only four payments and I could not get it through her head. Then my parents starting calling the phone # I was given and some were told they needed deposits, some where told they could pay when they arrived. Some were put under a different group all together. All our parents cancelled our Sunday night stay and we were told we would have to pay more for the other nights, I was over the hassles and contacted their corporate office to get things resolved about the Sunday nights. And again just about every parent was told something different when they called to cancel Sunday. Most were told it was not a problem, then some of us were told our room rate would go up. We originally booked these rooms back in August or September last year. We were all required to send in a credit card form to fill out. When we arrived they actually "charged" the families card. Not only were we NEVER told this would happen, but families came with a budget and with them charging peoples cards they didn't even have money to eat with, much less do anything in Chicago with their kids. The hotel said it was a charge for incidental's, well why should they be charged when they hadn't even seen their rooms! Then when we get back home people from the group were still getting charges added to their accounts! And we left on the 22th of July, as of the 30th the majority of the group STILL didn't have their money put back on their accounts! The hotel puts their over priced fancy water and some other crap on the dresser on an electronic pad of some kind and when something is bumped off the electronic surface it charges you. Instead of getting someone to take them out of the rooms people were hassled with them all weekend. I had a credit on my room from overpayment and was suppose to have $100 credit due to the no TV $25 and the manager was suppose to be putting $75 on the room for issues with the employees at the front desk. I didn't see the credit on my bill and I still do not have my money refunded! Its been almost two weeks. The rooms are small, nothing fancy, nothing like what was described. I have paid a third of the price for Motel 8 and had a very similar room. Motel 8 you get a microwave and mini refrigerator already in the room. We asked at check in for each and they had no more microwave and the refrigerator was brought to our room and thrown on the floor, wedged in the corner so it would only open part way, if we moved it the frig came unplugged. Who has ever heard of a supposedly fancy hotel it was below average in my opinion. When you GPS the address the hotel address it brings you to a alley with no signs or anything for the hotel. Finally I called the hotel and they were on a different street! After driving around in circles for 30 minutes I was pissed! Not one sign! One of the employees told our girls they couldn't keep riding up and down the elevator, well they put everyone of their teammates on a different floor so they had no choice then to go up and down the elevators. And the part of this whole 'cluster fu**" is that I got an email from Hannah AGAIN that I will owe them money! Well for one the home office said they were cancelling the contract. Two, they had so many people not listed under our group and booked under other groups she has no idea how many people we had there. Three, her employer cancelled the contract! I will be going back to the corporate office again if I continue to get emails.
(Meeting planner, booked 30 rooms), from US flag
02-Aug-2018 Verified Review, stayed from Fri Jul 20 to Mon Jul 23 2018 at a $219.00 group rate (9% discount).
"Okay Stay!"
Overall Score3.0/ 5
We made a group reservation well in advance based upon indoor pool amenity. We were not notified PRIOR to our stay that pool was closed. We would have chosen a different property. The room for my 78 year old mother was not available to her until 11 pm. They comped the room verbally but then charged her. Her card was credited after we went down to have it corrected. Hotel planner personnel continued to email us saying we had no reservation while we were already booked at hotel so confusing. Dirty Plates and cups scattered in halls throughout hotel. Cleaning takes days to pick up. Room cleaners leave them either than put them in their cart. Disappointing all around.
(Group coordinator, booked 10 rooms), from US flag
11-Jun-2018 Verified Review, stayed from Fri Jun 08 to Mon Jun 11 2018 at a $235.00 group rate (43% discount).
"Solid Hotel with Friendly Staff!"
Overall Score4.0/ 5
Everyone went smoothly. Great location right along the water. Friendly staff and hotel looks great.
(Meeting planner, booked 40 rooms), from US flag
02-Jun-2018 Verified Review, stayed from Fri May 25 to Mon May 28 2018 at a $169.00 group rate (10% discount).
"Sheraton Grand was the perfect hotel for our wedding guests!"
Overall Score5.0/ 5
The staff was very courteous. The Illinois Suite was perfect for the bridesmaids to get ready for the wedding and then to serve as the Honeymoon Suite for the bride and groom on their wedding night. We hosted a lovely brunch in the Fountain View room on Sunday after the wedding. It was a great venue for saying good by to our out of town guests. I would recommend that guests be given specific directions for cab or uber drivers as it's easy to get lost below the hotel.
(Group coordinator, booked 15 rooms), from US flag
22-Aug-2017 Verified Review, stayed from Sat Aug 19 to Sun Aug 20 2017 at a $219.00 group rate (39% discount).

Customer Reviews of Sheraton Grand Chicago

4.0 out of 5. Based on 5342 guest reviews, Very Good

Property Description

Located in the heart of downtown Chicago, the Sheraton Chicago Hotel & Towers is ideally situated on the Chicago River, within walking distance of Navy Pier, Magnificent Mile shopping, Millennium Park, the Loop business district and all of the other local favorites that make Chicago a one of a kind destination. Each of the hotel's guest rooms and suites feature lake, river and city skyline views and Sheraton's ultra-comfortable Sweet Sleeper bed. The hotel also features five distinctive restaurants and bars, including Shula's Steak House, one of the Top 10 Steak houses in America. The hotel can accommodate meetings and events from 10-4,600 in state of the art event space, including the largest hotel ballroom in Chicago.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2015
Floors: 34
Rooms: 1218
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 1214
Handicap Rooms: 66
Suites: 48
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 37
Meeting Space: 125000 sq. feet
Banquet Space: Holds 3270 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: 3p-1a
Pool Info: 5:30am- 10:30pm
Policies / Expenses
Cancellation:
72 hours
Nightly Parking: 58
Typical Group Deposit: Negotiable
Total Taxes: 17.40%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Less than 50 lbs. allowed


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Ironing facilities
  • Jogging path
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Telephone
  • Telephone in all rooms
  • Television
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

25 minutes to Midway Airport 35 minutes to O'Hare Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

$32 breakfast vouchers inclusive of tax and service

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

Seasonality of Hotel Rates at Sheraton Grand Chicago

Rate fluctuations of Sheraton Grand Chicago

The graph above is seasonality of room rates for both our group prices and the lowest online individual rates our rate checker could find at the time the group/meeting offer was submitted. The best group/meeting discount shown is 37.9% in February 2019 and the highest average individual rate is $291 in the month of November 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Grand Chicago in a month when rates are lower.

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