Best Western Plus Waterfront Hotel

277 Riverside Dr. West, Windsor, ON N9A 5K4 Canada (CAN)
View Map Reservations: 1-800-760-7718
4 Star Luxury Property
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good

Based on 590 guest reviews

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  • Includes an indoor swimming pool
  • Free complimentary breakfast
  • Gym is available on property
  • 306 rooms in property
  • 22 floors in hotel
  • 17 suites in hotel
  • Check-in: 3:00pm
  • Group friendly rating of 7.3/10
  • 3 conference rooms in property

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Newly branded, newly renovated Best Western PLUS Waterfront Hotel boasts unparalleled views of the Detroit River and skyline from every guestroom and is the anchor hotel to St. Clair Centre for the Arts, with combined banquet and exceptional meeting space of over 31, 000sq feet plus the 1, 200 seat Chrysler Theatre. Conveniently located, just moments away, are top restaurants, CAESAR Windsor Casino and the Ambassador Bridge to Detroit, Michigan. We are a walk away from Windsor's sculpture Garden, Art Museum of Windsor, Windsor Aquatic Centre, Waterfront 6km Urban walking trail, and plenty of shopping and great restaurants.

Verified Reviews of Best Western Plus Waterfront Hotel

Below are the verified reviews from guests that we have booked recently:
"Terrible wheelchair accessible room."
Overall Score2.0/ 5
At first, We got frustrated with not great wheelchair accessible room so later We moved to better big wheelchair accessible room My wife got bad injured when she takes bath in small bathroom as not safe for her in first room It us poor communication between Expedia and hotel.
(Individual traveler, booked 1 room), from US flag
09-Sep-2021 Verified Review, stayed from Mon Sep 06 to Tue Sep 07 2021 at a C$116.99 average nightly rate.
"Not overly Impressed."
Overall Score3.0/ 5
I wasn't overly impressed on my stay. In my opinion for the price it wasn't up to par. 1) For the price, the River view wasn't exceptional. Very narrow view for advertising River View. 2) The room was dated, sub standard mattress for 2020, bathroom was very dated as well 3) Charging to Park, unexceptable as I have stayed in Windsor many times and parking included. 4) being in COVID pandemic, your limited to activities and TV had limited channels and 30% French. I would not recommend, I won't stay again as I typically stay at two different locations when I am in the city. Nothing enjoyable, definitely nothing memorable to post a positive review.
(Individual traveler, booked 1 room), from US flag
15-Nov-2020 Verified Review, stayed from Sat Nov 14 to Sun Nov 15 2020 at a C$185.99 average nightly rate.
"Breakfast late, bugs in room."
Overall Score2.0/ 5
My husband killed a bug in the room that happened to crawl on his leg. Breakfast was supposed to start at 630 but wasn't ready til 7.
(Individual traveler, booked 1 room), from US flag
02-Sep-2019 Verified Review, stayed from Fri Aug 30 to Mon Sep 02 2019 at a $138.09 average nightly rate.
Overall Score4.0/ 5
The only thing was in my room the bathroom sink plug was not adjusted for the sink to drain.
(Individual traveler, booked 1 room), from US flag
29-Apr-2019 Verified Review, stayed from Fri Apr 26 to Sat Apr 27 2019 at a $106.74 average nightly rate.
"Nice But"
Overall Score2.0/ 5
The hotel was quite nice, friendly staff, breakfast was good also. Unfortunately the offsite parking,$15 plus tax per day was terrible. Did not realize it was an extra fee and across the street. The covered walkway was under construction, as was two of the three elevators. 2service elevators were pressed into service but the wait for an elevator was very long. Our safe needed a technician, key cards did not work and the pull out couch was awful. Our furnace unit cycled every two minutes the entire night. Most of the problems were fixed but that is to many issues for such a short stay. We could of stayed in a motel and saved money, but thought we would splurge for comfort. The hotel did lower the price for our final room (supposed to have two beds) but feel we could of done much better.Gary.
(Individual traveler, booked 1 room), from US flag
01-Apr-2019 Verified Review, stayed from Thu Mar 28 to Sat Mar 30 2019 at a C$153.53 average nightly rate.
4.0 out of 5. Based on 590 guest reviews

Property Description

The Hilton Windsor is centrally located in downtown Windsor and provides all the comforts and conveniences you have some to expect from Hilton. We are located on the beautiful waterfront and are the choice Hotel in Windsor. All of our Hilton hotel Windsor guest rooms feature a river view and overlook the gardens and sculptures. The Hilton Hotel Windsor, Ontario is known for its beautiful waterfront Windsor Ontario location, Hilton Windsor hotel features beautiful river views from all guestrooms. Our guestrooms include amenities such as:dual-line telephones with voice mail and data ports high-speed Internet executive level accommodation located on the top three floors of the hotel with exclusive access to private lounge featuring breakfast and evening receptionThe Hilton Hotel in Windsor offers 305 well appointed guest rooms to make you feel right at home when you travel to Windsor Ontario. All rooms have an east or west river/skyline view featuring the Hilton Serenity Bedding Collection with pillow-top mattress, luxurious bedding, duvets and feather pillows. For the business traveler looking for Hotels in Windsor, we offer over 3,500 of sq. ft. of meeting space. When it's time to wind down, the Hilton Hotel Windsor offers The River Runner Bar or the Park Terrace Restaurant for guests looking for a fun snack by the big screen TV or full service dining with spectacular views of the Detroit River and skyline. Recreational amenities at Hilton Windsor hotel in Ontario, Canada include a fully equipped fitness center and indoor heated swimming pool, whirlpool and saunas. Nearby attractions, festivals in Windsor and nightlife in Windsor include:Park Terrace Riverfront Restaurant, featuring a New Seafood Menu Casino Windsor (soon to be Caesars in Spring 2008) Baseball: Detroit Tigers at Comerica Park Basketball: Detroit Pistons at the Palace of Auburn Hills Hockey: Detroit Red Wings at Joe Louis Arena Football: Detroit Lions at Ford Field Windsor Raceway and Slots Detroit International Auto Show Fox Theatre Henry Ford Museum North American Black Historical Museum Point Pelee National Park Festival of Birds Freedom Festival International Fireworks celebration with Detroit

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2015
Floors: 22
Rooms: 306
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 305
Handicap Rooms:
Suites: 17
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 3
Meeting Space: 56537 sq. feet
Banquet Space: Holds 270 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.6 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4:00pm
Pool Info:
Indoor heated salt water pool, sauna, state of the art fitness facility open daily 6:00am-11:00pm
Ownership: Vrancor Hospitality
Policies / Expenses
4pm -6pm
Nightly Parking: $12
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
City Tax: 4.00% (This is a taxable)
Parking Fee: 15.00 Per Night (in and out access permitt)

Amenities / Features

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Jacuzzi
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

15 Minutes from the Windsor International Airport and approximately 35min from the Detroit International Airport.

Local Shuttle Info: No

Breakfast Information

Complimentary hot breakfast buffet in an enhanced dining area.

Pet Friendly?

Yes! Pets are allowed.
Pets are allowed. $50 fee for up to a five day stay.

Parking Info

$15.00+ Taxes per day with in and out access

Internet / WiFI

WIFI is complimentary

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Previously known as:
Hilton Downtown Windsor

FAQs about Best Western Plus Waterfront Hotel

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Waterfront Hotel have?

There are 306 rooms in the property.

Is there any meeting space at Best Western Plus Waterfront Hotel?

Yes, they have 3 meeting rooms that can support various table layouts.

What kind of breakfast is at Best Western Plus Waterfront Hotel?

Complimentary hot breakfast buffet in an enhanced dining area.

What parking is available at Best Western Plus Waterfront Hotel?

$15.00+ Taxes per day with in and out access

How much does internet cost?

WIFI is complimentary

Is there a gym at Best Western Plus Waterfront Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Best Western Plus Waterfront Hotel?

Yes, there is a pool on-site at the property. Indoor heated salt water pool, sauna, state of the art fitness facility open daily 6:00am-11:00pm.


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"I want to personally thank you for all of your help in planning this special event. I would like to extend to you a personal invitation to stop by the Marriott during our stay so I can thank you in person for helping me in planning." S.P. - Houston, TX

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