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Average
3.0/5
Based on 1032 guest reviews
- Includes an outdoor pool
- Comp. Breakfast
- The Avg. Group Saves 17.6%!
- Fitness + Health Center
- 130 rooms in hotel
- Check-out time: 11:00 am
- Has environment-friendly policy
- Group booking rating of 10.0/10
- 3 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair
Non-Smoking
Check RatesAAA 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair
Non-Smoking
Check RatesAAA Accessible 2 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Hairdryer
Non-Smoking
Check RatesAAA Junior Suite 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Hairdrye
Non-Smoking
Check RatesAAA Standard 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Hairdryer
Non-Smoking
Check RatesAAA Standard 2 Queen Beds - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Hairdr
Non-Smoking
Check RatesAccessible 2 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Hairdryer
Non-Smoking
Check RatesAutumn Adventures Brand Promot 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator C
Non-Smoking
Check RatesAutumn Adventures Brand Promot Accessible 2 Queen - Free WiFi, Microwave, Refrigerator Courtyard Vie
Non-Smoking
Check RatesAutumn Adventures Brand Promot Junior Suite 1 King - Free WiFi, Microwave, Refrigerator Courtyard Vi
Non-Smoking
Check RatesAutumn Adventures Brand Promot Standard 1 King - Free WiFi, Microwave, Refrigerator Courtyard View D
Non-Smoking
Check RatesAutumn Adventures Brand Promot Standard 2 Queen Beds - Free WiFi, Microwave, Refrigerator Courtyard
Non-Smoking
Check RatesBed and Breakfast 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator Courtyard View
Non-Smoking
Check RatesBed and Breakfast Accessible 2 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair
Non-Smoking
Check RatesBed and Breakfast Junior Suite 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair
Non-Smoking
Check RatesBed and Breakfast Standard 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Saf
Non-Smoking
Check RatesBed and Breakfast Standard 2 Queen Beds - Free WiFi, Microwave, Refrigerator Courtyard View Desk Cha
Non-Smoking
Check RatesJunior Suite 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Hairdryer Ba
Non-Smoking
Check RatesMilitary Rate 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Des
Non-Smoking
Check RatesMilitary Rate Accessible 2 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe
Non-Smoking
Check RatesMilitary Rate Junior Suite 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Saf
Non-Smoking
Check RatesMilitary Rate Standard 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Ha
Non-Smoking
Check RatesMilitary Rate Standard 2 Queen Beds - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair S
Non-Smoking
Check RatesRlh Government Rate 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator Courtyard Vi
Non-Smoking
Check RatesRlh Government Rate Accessible 2 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chai
Non-Smoking
Check RatesRlh Government Rate Junior Suite 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Cha
Non-Smoking
Check RatesRlh Government Rate Standard 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair S
Non-Smoking
Check RatesRlh Government Rate Standard 2 Queen Beds - Free WiFi, Microwave, Refrigerator Courtyard View Desk C
Non-Smoking
Check RatesSenior Discount 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator Courtyard View D
Non-Smoking
Check RatesSenior Discount Accessible 2 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Sa
Non-Smoking
Check RatesSenior Discount Junior Suite 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair S
Non-Smoking
Check RatesSenior Discount Standard 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe
Non-Smoking
Check RatesSenior Discount Standard 2 Queen Beds - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair
Non-Smoking
Check RatesStandard 1 King - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Hairdryer
Non-Smoking
Check RatesStandard 2 Queen Beds - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair Safe Hairdryer
Non-Smoking
Check RatesStandard Is 205 Square Feet and Includes Either A King Size Bed 150 183 Width or 2 Queen Size Beds 1
Non-Smoking
Check RatesState Government Rate ID Required 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerato
Non-Smoking
Check RatesState Government Rate ID Required Accessible 2 Queen - Free WiFi, Microwave, Refrigerator Courtyard
Non-Smoking
Check RatesState Government Rate ID Required Junior Suite 1 King - Free WiFi, Microwave, Refrigerator Courtyard
Non-Smoking
Check RatesState Government Rate ID Required Standard 1 King - Free WiFi, Microwave, Refrigerator Courtyard Vie
Non-Smoking
Local Attractions
St Charles Avenue Streetcar directly in front of the hotel. Only Minutes from the Central Business District, French Quarter, Superdome, New Orleans Smoothie King Center, Ernest Morial Convention Center, Lee Circle Arts District, National D-Day Museum, The WWII Museum, New Orleans Cruise Ship Terminal, and the Aquarium of the Americas. Stately Mansions along the Streetcar route - to Audubon Zoo and Park. Many Restaurants & shopping are walking distance.
Map of Maison Saint Charles by Hotel Rl
Verified Reviews of Maison Saint Charles by Hotel Rl
Below are the verified reviews from guests that we have booked recently: "Very Disappointed"
Overall Score1.0/ 5
Upon arriving the surroundings were atrocious. Construction everywhere. Trash on the street/sidewalks everywhere. Very unsafe looking area. Requested a refund after booking online and they are denying us the refund.
Joseph B. (Individual traveler, booked 1 room), from 
20-Sep-2022 Verified Review, stayed from Sat Sep 17 to Sun Sep 18 2022 at a $184.99 average nightly rate. 
"It was good."
Overall Score3.0/ 5
Everything was fine. The only thing was that the carpet was awful dirty, out feet were brown after walking in the room. And the elevator was in a very bad condition.
Adriana R. (Individual traveler, booked 1 room), from
13-Jun-2022 Verified Review, stayed from Tue Jun 07 to Fri Jun 10 2022 at a $84.99 average nightly rate. "Overcharged Not resolved CC Dispute."
Overall Score3.0/ 5
The front desk people were nice but couldn't explain why I was overcharged and said the charges would drop off after a week. That did not happen. The room was nice, carpets filthy. No hand towels. Window above door not covered, shined light into room. My main concern is I was over charged and called Hotel Booking Company and after after 6 calls and confirmation that charge would be reversed. Charges have not been reversed. I've filed a CC dispute.
Sydney B. (Individual traveler, booked 1 room), from
04-Apr-2022 Verified Review, stayed from Sun Mar 06 to Tue Mar 08 2022 at a $98.99 average nightly rate. "Awesome"
Overall Score5.0/ 5
This place pet friendly. Staff was very welcoming and eager to assist. Mr. ED restaurant was great. That hurricane drink..ooowe! Will always try to get this location when visiting New Orleans.
Georgette P. (Individual traveler, booked 1 room), from
30-Dec-2021 Verified Review, stayed from Sat Dec 25 to Wed Dec 29 2021 at a $88.99 average nightly rate. "Hidden Gem"
Overall Score5.0/ 5
Really enjoyed the location. The team very helpful and nice. We will always try to get this location when we travel to Nawlins. The hidden gem.
Georgette P. (Individual traveler, booked 1 room), from
28-Dec-2021 Verified Review, stayed from Sat Dec 25 to Wed Dec 29 2021 at a $88.99 average nightly rate. "Room 310"
Overall Score3.0/ 5
The sink was stopped up and it made it hard to brush your teeth, much less anything else. The toilet paper holder was ripped off of the wall.
John N. (Individual traveler, booked 1 room), from
05-Dec-2021 Verified Review, stayed from Wed Dec 01 to Fri Dec 03 2021 at a $112.99 average nightly rate. "Ratchet"
Overall Score2.0/ 5
Some of the staff was very pleasant but the rest acted as if they were bothered to even talk to you. The provided toiletries were obviously old (paper around soap bar had been wet and glued stiffly to the soap), the toilet paper holder had been ripped from the wall and was laying on the back of the seat, the door into the room was so lodged it had to be kicked/yanked open depending on the direction you were going, the shower head was detached and the shower installation looked like it had been caulked by a toddler. Just don't do it. There are better options on the West Bank and that's saying something. It's on the cheaper side for st. Charles so there's that, but you get what you pay for. Hard pass next time.
Jess B. (Individual traveler, booked 1 room), from
22-Jul-2021 Verified Review, stayed from Wed Jul 21 to Thu Jul 22 2021 at a $97.94 average nightly rate. "Property Maintenance"
Overall Score4.0/ 5
noticed several areas that need atttention to detail;i.e., burned out bulbs in room, broken towel rack in shower, grounds keeping shoddy, complimentary coffee urn in lobby never replenished. Pros: attentive and friendly staff.
Jerry P. (Individual traveler, booked 1 room), from
09-Sep-2019 Verified Review, stayed from Fri Sep 06 to Sun Sep 08 2019 at a $136.13 average nightly rate. "Nice Hotel!"
Overall Score4.0/ 5
The hotel was clean, not far from the port of New Orleans and the staff was friendly.
Amy B. (Individual traveler, booked 1 room), from
25-Aug-2019 Verified Review, stayed from Sat Aug 24 to Sun Aug 25 2019 at a $94.35 average nightly rate. "Amazing"
Overall Score5.0/ 5
Amazing Hotel. Great Service.
Johnathan F. (Individual traveler, booked 1 room), from
25-Jun-2019 Verified Review, stayed from Tue Jun 25 to Wed Jun 26 2019 at a $87.20 average nightly rate. "Nice Ambiance and Accommodations"
Overall Score5.0/ 5
Enjoyed our stay and would stay again. Employees there were very kind to us and helpful.
Gary J. (Individual traveler, booked 1 room), from
20-Jun-2014 Verified Review, stayed from Tue Jun 17 to Wed Jun 18 2014 at a $119.00 average nightly rate. Property Description
Historic New Orleans charm mingles with fresh modern style at Maison Saint Charles Hotel and Suites. We are conveniently positioned in the Lower Garden District on the FAMOUS St. Charles Avenue, with streetcar available right in front to gain easy access to the French Quarter & Riverwalk,WWII Museum, Superdome & Convention Center. Our property is a unique-boutique hotel, with 7 Buildings in a gated "French Quarter- Village Style" setting with brick walkways & black lamp post with street signs leading to either the Atrium Courtyard or the 3 outdoor lushly landscape New Orleans Style Courtyards! Enjoy a relaxing stay and experience superior services, hospitality and quintessential New Orleans appeal. We offer complimentary Wi-Fi. "Mr. Ed's Fish House & Seafood Bar" is on-site offering Room Service & "Happy Hour"!
Green Sustainability
no
Details / Other Expenses
| Check In: | 4:00 pm |
| Check Out: | 11:00 am |
| Year of Last Renovation: | 2018 |
| Floors: | 3 |
| Rooms: | 130 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 130 |
| Handicap Rooms: | 7 |
| Rooms with 1 Bed: | 46 |
| Rooms with 2 Beds: | 74 |
| Suites: | 16 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 521.0 sq. meters |
| Banquet Space: | Holds 100 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.4 Km |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11:00a-11:00p |
| FEMA Approved: | Yes |
| Pool Info: Outdoor Pool and Spa Hot Tub | |
| Ownership: | Maison St. Charles Hotel |
Policies / Expenses
| Cancellation: 5 Day Cancellation Policy for Individuals. 30 Day Cancellation Policy for Groups. | |
| Nightly Parking: | 30.0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 16.20% |
| Total Misc Fees: | C$1.36 CAD (mandatory resort fees/taxes) |
| State Tax: | 16.20% |
| Occupancy Tax: | 1.00 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Elevator
- Express Check-Out
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private garden grounds
- Quiet location
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Valet Parking
- Voicemail
Airport & Shuttle Information
$40.00 for up to two people via Taxi. Uber or Lyft available
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Fresh Hot Breakfast Buffet is $14.99 plus tax per person, per day. Children under 6 years old eat for free when accompanied by adult.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$50 non-refundable fee at check-in required.
Parking Info
$25 On-site parking (plus tax)
Internet / WiFI
Complimentary Wi-Fi in Guest Rooms and Public Areas of the hotel
Previously known as:
Maison Saint Charles Hotel & Suites, Maison St. Charles, Maison St. Charles Quality Inn & Suites
Hotel Rate Trends at Maison Saint Charles by Hotel Rl
The graph above is averages of room rates for both our group rates and the lowest online individual rates we could find at the time the group/meeting bid was placed. The best group rate shown is 32.0% in February 2021 and the highest average individual rate is $252 in the month of February 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Maison Saint Charles by Hotel Rl in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Maison Saint Charles by Hotel Rl
Below are the meeting, banquet, conference and event spaces at Maison Saint Charles by Hotel Rl.
Feel free to use the Maison Saint Charles by Hotel Rl meeting space capacities chart below to help in your event planning. Hotel Planner specializes in New Orleans event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Salon des Bonnes | 53 x 35 x 10 | 1863 | 80/-- | -- | 100 | 60 | 50 | 60 | --/-- | 100 | 100 | -- |
Close This Salon des BonnesAre you seeking a New Orleans meeting space for a party, team building retreat, corporate event, wedding, or conference? The Salon presents a great venue for productive events. The Maison St. Charles offers amenities and services designed to make your meeting or special event top-notch. Catering is available, as well as audio/visual equipment, high-speed Internet access and meeting extras like extension cords and dry erase boards. Just call the Maison St. Charles for your next affair, as our discerning hospitality and friendly services will ensure your visit is successful. Room Type: General Meeting Room Total Size: 173.1 Sq. Km Dimensions: 53 x 35 x 10 Ft. Floor Level: Ground Level Power Outlets: 8 Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Plantation Room | 38 x 16 x 9 | 608 | --/-- | -- | 35 | 20 | 20 | 15 | --/-- | 50 | 61 | 20 |
Close This Plantation RoomOur Plantation Room presents the perfect venue for productive events and conferences. The Maison St. Charles offers amenities and services designed to make your meeting or special event top-notch. Catering is available, as well as audio/visual equipment INCLUDED, high-speed Internet access and meeting extras like extension cords and dry erase boards. Just call Maison St. Charles for your next affair, as our discerning hospitality and friendly services will ensure your visit is successful. Room Type: General Meeting Room Total Size: 56.5 Sq. Km Dimensions: 38 x 16 x 9 Ft. Floor Level: 2 Power Outlets: 8 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Large Courtyard | 120 x 150 x 0 | 2500 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Large CourtyardOur Large Courtyard is the perfect location for a wedding ceremony, reception or gathering! Room Type: Outdoor Miscellaneous Total Size: 232.3 Sq. Km Dimensions: 120 x 150 x 0 Ft. Floor Level: Ground Level Power Outlets: 0 Windows: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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Planning an Event? New Orleans Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Maison Saint Charles by Hotel Rl
What time is check in?
Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Maison Saint Charles by Hotel Rl have?
There are 130 rooms in the property.
Is there any meeting space at Maison Saint Charles by Hotel Rl?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Maison Saint Charles by Hotel Rl?
Fresh Hot Breakfast Buffet is $14.99 plus tax per person, per day. Children under 6 years old eat for free when accompanied by adult.
What parking is available at Maison Saint Charles by Hotel Rl?
$25 On-site parking (plus tax)
How much does internet cost?
Complimentary Wi-Fi in Guest Rooms and Public Areas of the hotel
Can I get a AAA rate at Maison Saint Charles by Hotel Rl?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator Courtyard View Desk Chair
Can I get a Senior or AARP rate at Maison Saint Charles by Hotel Rl?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 2 Bedroom Suite 1 King 1 Queen - Free WiFi, Microwave, Refrigerator Courtyard View D
Is there a gym at Maison Saint Charles by Hotel Rl?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Maison Saint Charles by Hotel Rl?
Yes, there is a pool on-site at the property. Outdoor Pool and Spa Hot Tub.
Can I get a group rate at Maison Saint Charles by Hotel Rl?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 17.6%.
Testimonials:
"I was able to book a group very easily through your website. The experience was great. I didn't have to call around and compare. The bids were there and it made it easy and efficient." C.P. - Lewiston, ID
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Find out more Check Rates