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Average
3.5/5
Based on 1247 guest reviews
- Includes an outdoor pool
- Comp. Breakfast
- The Avg. Group Saves 20.2%!
- Fitness + Health Center
- 130 rooms in hotel
- Check-out time: 11:00 am
- Has environment-friendly policy
- Group booking rating of 10.0/10
- 3 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Local Attractions
St Charles Avenue Streetcar directly in front of the hotel. Only Minutes from the Central Business District, French Quarter, Superdome, New Orleans Smoothie King Center, Ernest Morial Convention Center, Lee Circle Arts District, National D-Day Museum, The WWII Museum, New Orleans Cruise Ship Terminal, and the Aquarium of the Americas. Stately Mansions along the Streetcar route - to Audubon Zoo and Park. Many Restaurants & shopping are walking distance.
Map of Maison Saint Charles by Hotel Rl
Verified Reviews of Maison Saint Charles by Hotel Rl
Below are the verified reviews from guests that we have booked recently: "Ratchet"
Overall Score2.0/ 5
Some of the staff was very pleasant but the rest acted as if they were bothered to even talk to you. The provided toiletries were obviously old (paper around soap bar had been wet and glued stiffly to the soap), the toilet paper holder had been ripped from the wall and was laying on the back of the seat, the door into the room was so lodged it had to be kicked/yanked open depending on the direction you were going, the shower head was detached and the shower installation looked like it had been caulked by a toddler. Just don't do it. There are better options on the West Bank and that's saying something. It's on the cheaper side for st. Charles so there's that, but you get what you pay for. Hard pass next time.
Jess B. (Individual traveler, booked 1 room), from 
22-Jul-2021 Verified Review, stayed from Wed Jul 21 to Thu Jul 22 2021 at a $97.94 average nightly rate. 
"Property Maintenance"
Overall Score4.0/ 5
noticed several areas that need atttention to detail;i.e., burned out bulbs in room, broken towel rack in shower, grounds keeping shoddy, complimentary coffee urn in lobby never replenished. Pros: attentive and friendly staff.
Jerry P. (Individual traveler, booked 1 room), from
09-Sep-2019 Verified Review, stayed from Fri Sep 06 to Sun Sep 08 2019 at a $136.13 average nightly rate. "Nice Hotel!"
Overall Score4.0/ 5
The hotel was clean, not far from the port of New Orleans and the staff was friendly.
Amy B. (Individual traveler, booked 1 room), from
25-Aug-2019 Verified Review, stayed from Sat Aug 24 to Sun Aug 25 2019 at a $94.35 average nightly rate. "Amazing"
Overall Score5.0/ 5
Amazing Hotel. Great Service.
Johnathan F. (Individual traveler, booked 1 room), from
25-Jun-2019 Verified Review, stayed from Tue Jun 25 to Wed Jun 26 2019 at a $87.20 average nightly rate. "Nice Ambiance and Accommodations"
Overall Score5.0/ 5
Enjoyed our stay and would stay again. Employees there were very kind to us and helpful.
Gary J. (Individual traveler, booked 1 room), from
20-Jun-2014 Verified Review, stayed from Tue Jun 17 to Wed Jun 18 2014 at a $119.00 average nightly rate. Property Description
Historic New Orleans charm mingles with fresh modern style at Maison Saint Charles Hotel and Suites. We are conveniently positioned in the Lower Garden District on the FAMOUS St. Charles Avenue, with streetcar available right in front to gain easy access to the French Quarter & Riverwalk,WWII Museum, Superdome & Convention Center. Our property is a unique-boutique hotel, with 5 Buildings in a gated "French Quarter- Village Style" setting with brick walkways & black lamp post with street signs leading to either the Atrium Courtyard or the 3 outdoor lushly landscape New Orleans Style Courtyards! Enjoy a relaxing stay and experience superior services, hospitality and quintessential New Orleans appeal. We offer complimentary Wi-Fi and breakfast with hot items. "Mr. Ed's Fish House & Seafood Bar" is on-site offering Room Service & "Happy Hour"!
Green Sustainability
no
Details / Other Expenses
| Check In: | 4:00 pm |
| Check Out: | 11:00 am |
| Year of Last Renovation: | 2018 |
| Floors: | 3 |
| Rooms: | 130 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 130 |
| Handicap Rooms: | 7 |
| Rooms with 1 Bed: | 46 |
| Rooms with 2 Beds: | 74 |
| Suites: | 16 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 5608 sq. feet |
| Banquet Space: | Holds 100 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11:00a-11:00p |
| FEMA Approved: | Yes |
| Pool Info: Outdoor Pool and Spa Hot Tub | |
| Ownership: | Le Chenaie LLC |
Policies / Expenses
| Cancellation: 5 Day Cancellation Policy for Individuals. 30 Day Cancellation Policy for Groups. | |
| Nightly Parking: | 30.0 |
| Typical Group Deposit: | $100 |
| Total Taxes: | 16.20% |
| Total Misc Fees: | $1.00 USD (mandatory resort fees/taxes) |
| State Tax: | 16.20% |
| Occupancy Tax: | 1.00 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Elevator
- Express Check-Out
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private garden grounds
- Quiet location
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Valet Parking
- Voicemail
Airport & Shuttle Information
$40.00 for up to two people via Taxi. Uber or Lyft available
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Grab-and-Go breakfast at $9.99 per person
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$50 non-refundable fee at check-in required.
Parking Info
15 On-site parking (plus tax)
Internet / WiFI
Complimentary Wi-Fi in Guest Rooms and Public Areas of the hotel
About Hotel RL
- Part of the Red Lion Hotels Corporation since 2014, this upscale hotel brand appeals to millennial guests looking for a unique and different way to travel with 7 locations primarily in urban cities nationwide including Baltimore, Brooklyn, Salt Lake City, Spokane, Omaha, Olympia and Washington, D.C.
- Hotel RL’s ultra-modern design features local art displays, mobile check-in, bike rentals and an open lobby to social, work, or study with free Wi-Fi and board games.
- Other fun amenities at every property includes a stage with weekly live performances from local musicians, poets, artists, authors, and community leaders as well as trained coffee baristas serving premium, award-winning drinks.
- Each modernly designed guestroom offers plush bedding, flat screen TV’s and Cascadia Soapery bath toiletries, free water bottles, and an alarm clock with USB charging ports.
- Become a Hello Rewards Member at no cost and get plenty of Hotel RL perks including earning a free night for every 7 stays, low exclusive rates for a future stay, express check-in/check-out, and room upgrades.
The Hotel RL highlights above are subject to change without notice.
Previously known as:
Maison Saint Charles Hotel & Suites, Maison St. Charles, Maison St. Charles Quality Inn & Suites
Hotel Rate Trends at Maison Saint Charles by Hotel Rl
The graph above is averages of room rates for both our group rates and the lowest online individual rates we could find at the time the group/meeting bid was placed. The best group rate shown is 32.2% in March 2022 and the highest average individual rate is $247 in the month of February 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Maison Saint Charles by Hotel Rl in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Maison Saint Charles by Hotel Rl
Below are the meeting, banquet, conference and event spaces at Maison Saint Charles by Hotel Rl.
Feel free to use the Maison Saint Charles by Hotel Rl meeting space capacities chart below to help in your event planning. Hotel Planner specializes in New Orleans event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Salon des Bonnes | 53 x 35 x 10 | 1863 | 80/-- | -- | 100 | 60 | 50 | 60 | --/-- | 100 | 100 | -- |
Close This Salon des BonnesAre you seeking a New Orleans meeting space for a party, team building retreat, corporate event, wedding, or conference? The Salon presents a great venue for productive events. The Maison St. Charles offers amenities and services designed to make your meeting or special event top-notch. Catering is available, as well as audio/visual equipment, high-speed Internet access and meeting extras like extension cords and dry erase boards. Just call the Maison St. Charles for your next affair, as our discerning hospitality and friendly services will ensure your visit is successful. Room Type: General Meeting Room Total Size: 1863 Sq. Mi Dimensions: 53 x 35 x 10 Ft. Floor Level: Ground Level Power Outlets: 8 Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Plantation Room | 38 x 16 x 9 | 608 | --/-- | -- | 35 | 20 | 20 | 15 | --/-- | 50 | 61 | 20 |
Close This Plantation RoomOur Plantation Room presents the perfect venue for productive events and conferences. The Maison St. Charles offers amenities and services designed to make your meeting or special event top-notch. Catering is available, as well as audio/visual equipment INCLUDED, high-speed Internet access and meeting extras like extension cords and dry erase boards. Just call Maison St. Charles for your next affair, as our discerning hospitality and friendly services will ensure your visit is successful. Room Type: General Meeting Room Total Size: 608 Sq. Mi Dimensions: 38 x 16 x 9 Ft. Floor Level: 2 Power Outlets: 8 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Large Courtyard | 120 x 150 x 0 | 2500 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Large CourtyardOur Large Courtyard is the perfect location for a wedding ceremony, reception or gathering! Room Type: Outdoor Miscellaneous Total Size: 2500 Sq. Mi Dimensions: 120 x 150 x 0 Ft. Floor Level: Ground Level Power Outlets: 0 Windows: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? New Orleans Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Maison Saint Charles by Hotel Rl
What time is check in?
Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Maison Saint Charles by Hotel Rl have?
There are 130 rooms in the property.
Is there any meeting space at Maison Saint Charles by Hotel Rl?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Maison Saint Charles by Hotel Rl?
Grab-and-Go breakfast at $9.99 per person
What parking is available at Maison Saint Charles by Hotel Rl?
15 On-site parking (plus tax)
How much does internet cost?
Complimentary Wi-Fi in Guest Rooms and Public Areas of the hotel
Can I get a AAA rate at Maison Saint Charles by Hotel Rl?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Maison Saint Charles by Hotel Rl?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Maison Saint Charles by Hotel Rl?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Maison Saint Charles by Hotel Rl?
Yes, there is a pool on-site at the property. Outdoor Pool and Spa Hot Tub.
Can I get a group rate at Maison Saint Charles by Hotel Rl?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 20.2%.
Testimonials:
"Your online bidding system saved me hours and hours of phone calls trying to find a hotel for my family event in the Twin Cities the weekend the Republican National Convention begins. I had been calling places to no avail and did not relish the thought of calling the entire phone directory's worth of hotels. So this was great! Thank you." N.D. - Minneapolis, MN
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