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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5
Based on 1073 guest reviews
- Has outdoor swimming pool
- Free comp. breakfast
- Hotel has 71 rooms
- 5 floors in property
- 71 suites in property
- Check in time: 04:00
- Groups/Meetings rating of 7.2/10
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA CAA Rate Suite 2 Double Beds Full Breakfast Poolside Ground Floor Living Room
Non-Smoking
Check RatesAccessible Suite 2 Double Beds Accessible Communication Assistance Bathtub Pool View
Non-Smoking
Check RatesAccessible Suite 2 Double Beds Accessible Communication Assistance Bathtub Pool View Full Breakfast
Non-Smoking
Check RatesAccessible Suite 2 Double Beds Accessible Communication Assistance Roll in Shower First Floor
Non-Smoking
Check RatesAccessible Suite 2 Double Beds Accessible Communication Assistance Roll in Shower First Floor Full B
Non-Smoking
Check RatesAccessible Suite 2 Double Beds Full Breakfast Accessible Communication Assistance
Non-Smoking
Check RatesAccessible Suite 2 Double Beds Full Breakfast Accessible Communication Assistance Pool View
Non-Smoking
Check RatesSuite 1 King Bed Penthouse Whirlpool Rooftop Deck Partial Ocean View Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Penthouse Whirlpool Rooftop Deck Partial Ocean View Pool View Full Brea
Non-Smoking
Check RatesSuite 1 King Bed Penthouse Whirlpool Rooftop Deck Partial Ocean View Pool View Full Breakfast
Non-Smoking
Local Attractions
Beach, Wright Brothers National Monument, Cape Hatteras Lighthouse, NC Aquarium, Jockeys Ridge State Park, Pea Island Refuge, Lost Colony on Roanoke Island
Map of Ocean Reef Suites
Verified Reviews of Best Western Ocean Reef Suites
Below are the verified reviews from guests that we have booked recently: "Poor in every respect."
Overall Score1.0/ 5
No room service? blamed on Covid dispute any precautions whatsoever. Door handle falling off. No new towels, etc.
Cal V. (Individual traveler, booked 1 room), from 
14-Sep-2022 Verified Review, stayed from Sun Sep 11 to Mon Sep 12 2022 at a $160.65 average nightly rate. 
"Very Nice Rooms"
Overall Score3.0/ 5
The room looked fine, the sheets were clean, air conditioning great and it was very nice. The front desk staff was helpful.
Edwina V. (Individual traveler, booked 1 room), from
23-Aug-2022 Verified Review, stayed from Sat Aug 13 to Fri Aug 19 2022 at a $347.32 average nightly rate. "One of the worst places I have stayed at."
Overall Score1.0/ 5
This motel is in desperate need of a makeover. The door to our room was dirty and had some paint chipped off of it. The bathtub is in terrible shape and one of the soap holders off the tile in the shower. The caulking looked gross between the wall and the bathtub. The shower curtain was all frayed on the buttom. The bathroom door has paint splattered on it and there is paint peeling in the living room area. The carpeting is all frayed where it meets the tile. And the smoke detector in the bedroom was disconnected and on the shelf under the TV the bedroom. And for all this it cost $258. Disgraceful.
Charles D. (Individual traveler, booked 1 room), from
24-Sep-2021 Verified Review, stayed from Fri Sep 24 to Sat Sep 25 2021 at a $229.00 average nightly rate. "The hotel was closed. No phone call nothing. I am livid."
Overall Score4.0/ 5
Hotel closed no call.
Lacy D. (Individual traveler, booked 1 room), from
20-Nov-2020 Verified Review, stayed from Fri Nov 20 to Sat Nov 21 2020 at a $106.99 average nightly rate. "Unfriendly, old facility."
Overall Score2.0/ 5
The main reason for the low rating is because of the unfriendly staff that greeted us. Apparently, we had booked using a hotel/motel finder. We paid two prices for the room. I don't know if there was anything that could've been done about that, but the lady at the desk just barked at me every time I opened my mouth. She could've said, I'm sorry, there's nothing that can be done. Instead, she was loud and rude. The windows overlooking the dunes were foggy from years of wear. The vanity lighting was poor. My husband and I both got bit by some sort of bug while sitting on the sofa. One of the towels was stained.
Suzanne S. (Individual traveler, booked 1 room), from
13-Oct-2020 Verified Review, stayed from Sun Oct 11 to Mon Oct 12 2020 at a $86.99 average nightly rate. "Dirty"
Overall Score2.0/ 5
Room was very dirty, dead bugs, hair clips from previous guest, all kinds of dirt in corners. Had to ask for clean towels five times.
Lorraine B. (Individual traveler, booked 1 room), from
01-Sep-2020 Verified Review, stayed from Fri Aug 28 to Sun Aug 30 2020 at a $286.99 average nightly rate. "August 7 2020."
Overall Score3.0/ 5
We stayed one night at this location. We checked in and received our room key. The room key activated the lock (light turned green) but the door wouldn't open. Told the worker at the front desk about and she said, just put your hip into it, it will open. After several attempts I used most of my body weight and the door opened. We told the front desk and they sent maintenance. The maintenance worker tried fixing the door but it was still stuck. Therefore, for the several times we needed to access our room we literally needed to crash through the door. Room was somewhat clean.
Rick S. (Individual traveler, booked 1 room), from
10-Aug-2020 Verified Review, stayed from Fri Aug 07 to Sat Aug 08 2020 at a $284.99 average nightly rate. "We had a very good experience"
Overall Score5.0/ 5
We had two surprises. One we had a suite instead of a room. The other we had a full hot breakfast instead of a continental breakfast as was stated in the information we had.
Nellie S. (Individual traveler, booked 1 room), from
27-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $64.79 average nightly rate. "Room OK, view terrible."
Overall Score3.0/ 5
I booked this room several months ago and was so looking forward to a hotel on the beach. The room needs updated, but it was clean. They stuck me on the ground floor with no view except a pile of dirt called a "dune" to look at. I asked to be moved to a higher floor. The desk clerk on duty was very helpful, but I was not given another room. I booked through a third party, big mistake, I think they would have worked with me more if I booked directly with Best Western. We called it our "basement room" during our stay. Very disappointing.
Donna L. (Individual traveler, booked 1 room), from
09-May-2019 Verified Review, stayed from Fri May 03 to Mon May 06 2019 at a $132.65 average nightly rate. Property Description
Stay at this all-suites, beachfront Kill Devil Hills, North Carolina hotel providing full-service amenities and convenient access to key area attractions. Located on the rustic Eastern coast of North Carolina, the Ocean Reef Suites offers beautiful beachfront views, superior customer service and comfortable accommodations at an affordable price. This all-suites Kill Devil Hills hotel features well-appointed suites equipped with cable satellite television and free high-speed Internet access. Hotel guests are welcome to a complimentary continental breakfast each morning before taking advantage of other hotel amenities including a seasonal outdoor heated swimming pool and spa, steam room, exercise facility and limited business services. Hotel guests can spend a relaxing day along the Atlantic Ocean fishing, kayaking or just laying at the beach. This Outer Banks hotel also provides convenient access to several local golf courses and hang gliding at Jockey's Ridge State Park. Just one mile from the hotel, guests can explore the Wright Brothers National Park and Memorial or take a short drive to visit the Fort Raleigh Historic Site and the Lost Colony. Hotel guests will also enjoy a day of sightseeing at local lighthouses including Cape Hatteras and Currituck Beach. The Ocean Reef Suites is also a short 20 mile drive from the North Carolina Aquarium and the beautiful Elizabethan Gardens. The friendly, helpful staff at the Ocean Reef Suites is ready to ensure a fun-filled memorable stay in Kill Devil Hills, North Carolina. Make a reservation today and save! Enjoy your stay,
Details / Other Expenses
| Check In: | 04:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2015 |
| Floors: | 5 |
| Rooms: | 71 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 71 |
| Handicap Rooms: | 0 |
| Suites: | 71 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
Policies / Expenses
| Cancellation: 72 hours prior to arrivalgroup cancellation is 30 days prior | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 12.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.75% |
| Occupancy Tax: | 6.00% |
| Additional Person Fee: | 10.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Fax available
- Hairdryer available
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- Refrigerator
- Sauna
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone - Free local calls
Airport & Shuttle Information
Nearest airport is Norfolk International distance is 84 miles.
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Best Western International
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
Previously known as:
Best Western Ocean Reef Suites
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FAQs about Best Western Ocean Reef Suites
What time is check in?
Check in time is 04:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Ocean Reef Suites have?
There are 71 sleeping rooms in the hotel.
Can I get a AAA rate at Best Western Ocean Reef Suites?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate Suite 1 King Bed Full Breakfast Ocean View Living Room
Can I get a Senior or AARP rate at Best Western Ocean Reef Suites?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a pool at Best Western Ocean Reef Suites?
Yes, there is a pool on-site at the property..
Testimonials:
"On behalf of our entire group, I would like to thank you. The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future." M.G. - Yorkville, IL
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