Best Western Smoky Mountain Inn

130 Shiloh Trl, Waynesville, NC 28786 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.467220-83.014550
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Bathtub
Non-Smoking
Check Rates1 King Bed Mobility Accessible Bathtub Continental Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible Bathtub Non-Smoking Continental Breakfast
Non-Smoking
Check Rates1 King Bed No Pets High Speed Microfridge Coffee Maker Continen
Smoking    Non-Smoking
Check Rates1 King Bed No Pets High Speed Microfridge Coffee Maker Continental Breakfast
Smoking    Non-Smoking
Check Rates1 King Bed Non-Smoking WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check Rates1 King Bed or Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check Rates1 King Bed WiFi, Microwave and Refrigerator, Coffee Maker Continental Breakfast
Non-Smoking
Check Rates1 or 2 Beds
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates1 Queen Bed No Pets High Speed Microfridge Coffee Maker Contine
Smoking    Non-Smoking
Check Rates1 Queen Bed No Pets High Speed Microfridge Coffee Maker Continental Breakfast
Smoking    Non-Smoking
Check Rates1 Queen Bed or Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Smoking
Check Rates1 Queen Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 Queen Bed WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check Rates1 Queen Bed WiFi, Microwave and Refrigerator, Coffee Maker Continental Breakfast
Non-Smoking
Check Rates2 Double Bed
Non-Smoking
Check Rates2 Double Bed WiFi, Microwave and Refrigerator, Coffee Maker Continental Breakfast
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Bathtub Continental Brea
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Bathtub Continental Breakfast
Non-Smoking
Check Rates2 Double Beds No Pets High Speed Microfridge Coffee Maker Conti
Smoking    Non-Smoking
Check Rates2 Double Beds No Pets High Speed Microfridge Coffee Maker Continental Breakfast
Smoking    Non-Smoking
Check Rates2 Double Beds Non-Smoking WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check Rates2 Double Beds or Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Smoking
Check Rates2 Double Beds Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check Rates2 Double Beds WiFi, Microwave and Refrigerator, Coffee Maker Continental Breakfast
Non-Smoking
Check Rates2 Full Beds Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds No Pets High Speed Microfridge Coffee Maker Contin
Non-Smoking
Check Rates2 Queen Beds No Pets High Speed Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check Rates2 Queen Beds Non-Smoking WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check Rates2 Queen Beds or Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Smoking
Check Rates2 Queen Beds WiFi Microfridge Coffee Maker Continental Breakfas
Non-Smoking
Check Rates2 Queen Beds WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check Rates2 Queen Beds WiFi, Microwave and Refrigerator, Coffee Maker Continental Breakfast
Non-Smoking
Check RatesDouble with 2 Double Beds
Non-Smoking
Check RatesDouble with 2 Double Beds or Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Smoking
Check RatesEssential Workers Only 1 King Bed Mobility Accessible Bathtub Continental Breakfast
Non-Smoking
Check RatesEssential Workers Only 1 King Bed WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check RatesEssential Workers Only 1 Queen Bed WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check RatesEssential Workers Only 2 Double Beds WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check RatesEssential Workers Only 2 Queen Beds WiFi Microfridge Coffee Maker Continental Breakfast
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking

Local Attractions

Smoky Mountains National Park, Blue Ridge Parkway, Historic Downtown Waynesville, The 37, Laurel Ridge Country Club, Inn at Tranquility Farm, Sliding Rock, Blue Ridge Parkway, Downtown Asheville, Biltmore Estate, Harrah's Cherokee Casino, Cherokee, Maggie Valley, Golf, Hiking, Fishing

Verified Reviews of Best Western Smoky Mountain Inn

Below are the verified reviews from guests that we have booked recently:
"It is a great place to stay."
Overall Score4.0/ 5
Everything was clean and comfortable. It's always nice to stay there.
(Group coordinator, booked 2 rooms), from US flag
19-Jun-2021 Verified Review, stayed from Wed Jun 16 to Thu Jun 17 2021 at a $137.99 average nightly rate.
"Customer service was okay could be lil better."
Overall Score3.0/ 5
Rooms have been upgraded nicely. I know probably since COVID only can do bag breakfast but it would be nice for different varieties of cereal instead of plain Cheerios. Maybe Honey Nut Cheerios or something else. But the muffin was good and fruit and granola bar was included and it was tasty.prices were very reasonable. I did have an over charge and receptionist was helpful to help me get it reversed.
(Individual traveler, booked 1 room), from US flag
06-Jun-2021 Verified Review, stayed from Sat May 29 to Mon May 31 2021 at a $83.59 average nightly rate.
"Convenient and Friendly."
Overall Score4.0/ 5
The staff were helpful and friendly with the check in process. This was a very convenient location for a wedding we were attending in Waynesville and worked out well!
(Individual traveler, booked 1 room), from US flag
03-Jun-2021 Verified Review, stayed from Sat May 29 to Mon May 31 2021 at a $90.76 average nightly rate.
"Very clean and polite."
Overall Score5.0/ 5
Very clean and polite.
(Individual traveler, booked 1 room), from US flag
13-May-2021 Verified Review, stayed from Sun May 09 to Thu May 13 2021 at a $134.99 average nightly rate.
"Fabulous People"
Overall Score5.0/ 5
Smoky mountain best western rocked.
(Individual traveler, booked 1 room), from US flag
20-Mar-2021 Verified Review, stayed from Mon Jan 18 to Tue Jan 19 2021 at a $80.99 average nightly rate.
"????"
Overall Score4.0/ 5
Reservation was canceled weeks agao.
(Individual traveler, booked 1 room), from US flag
23-Jun-2020 Verified Review, stayed from Thu Jun 18 to Sun Jun 21 2020 at a $140.99 average nightly rate.
"????"
Overall Score4.0/ 5
Reservations was canceled weeks ago.
(Individual traveler, booked 1 room), from US flag
23-Jun-2020 Verified Review, stayed from Thu Jun 18 to Sun Jun 21 2020 at a $140.99 average nightly rate.
"???"
Overall Score4.0/ 5
This reservation was canceled weeks ago.
(Individual traveler, booked 1 room), from US flag
23-Jun-2020 Verified Review, stayed from Thu Jun 18 to Sun Jun 21 2020 at a $140.99 average nightly rate.
"Clean, great place to stay!"
Overall Score5.0/ 5
This Best Western is in a nice location. The rooms are very clean and comfortable and the staff is helpful and friendly.
(Individual traveler, booked 1 room), from US flag
13-Apr-2020 Verified Review, stayed from Sat Apr 11 to Sun Apr 12 2020 at a $108.22 average nightly rate.
4.5 out of 5. Based on 790 guest reviews

Property Description

Discover this quaint Waynesville, North Carolina hotel offering breathtaking views of the Great Smoky Mountains and convenient access to a variety of key area attractions. Welcome to the BEST WESTERN Smoky Mountain Inn where guests will experience a quiet atmosphere, friendly customer service and convenient access to a variety of local attractions. Located near the Great Smoky Mountain National Park in western North Carolina, this Waynesville hotel offers 58 well-appointed guest rooms. Each room features cable satellite television with HBO® and high-speed Internet access for guests convenience. Hotel guests are welcome to a complimentary continental breakfast each morning before taking a refreshing dip in the outdoor swimming pool. This North Carolina hotel also features business services. The BEST WESTERN Smoky Mountain Inn offers convenient access to a variety of shopping and dining in downtown Waynesville, just two miles away. Hotel guests will enjoy a quick day trip to visit some of nature's most beautiful creations such as the Blue Ridge Parkway and the Great Smoky Mountains National Park, less than 40 miles away. Waynesville is an outdoorsman's playground offering convenient access to hiking, golfing, horseback riding, skiing and white water rafting. Visitors will also enjoy mining for gems at a local mine, taking a ride on the Great Smoky Mountain Railroad or taking a tour of the historic Biltmore House. Guests will also enjoy the many events taking place in Waynesville throughout the year such as the Church Street Arts & Crafts Fair, Folkmoot USA, the Apple Harvest Festival and more. The friendly, helpful staff at the BEST WESTERN Smoky Mountain Inn is ready to ensure a fun-filled memorable stay in Waynesville, North Carolina. Make a reservation today and save!

Details / Other Expenses

Check In: 04:00
Check Out: 11:00
Year of Last Renovation: 2016
Floors: 2
Rooms: 58
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 58
Handicap Rooms: 3
Rooms with 1 Bed: 11
Rooms with 2 Beds: 47
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Banquet Space: Holds 20 people
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: 4.0 Mi
Pool Info:
Outdoor Seasonal pool17'' X 25''Open May till end of October10am to 10pm
Policies / Expenses
Cancellation:
6PM day before arrival for individual bookings. Group cancelation policy is 2-weeks prior contracted arrival date.
Nightly Parking: 0
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Refrigerator
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone - Free local calls

Airport & Shuttle Information

Ashville (AVL) 45 min drive

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary continental breakfast served daily 7 AM - 10 AM*Breakfast is grab-n-go until further notice based on local COVID-19 related restrictions*

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free onsite parking

Internet / WiFI

Free Wi-Fi in guestrooms and public space

Cleaning Policies

Best Western We Care Clean

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

FAQs about Best Western Smoky Mountain Inn

What time is check in?

Check in time is 04:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Smoky Mountain Inn have?

There are 58 sleeping rooms in the hotel.

What kind of breakfast is at Best Western Smoky Mountain Inn?

Complimentary continental breakfast served daily 7 AM - 10 AM*Breakfast is grab-n-go until further notice based on local COVID-19 related restrictions*

What parking is available at Best Western Smoky Mountain Inn?

Free onsite parking

How much does internet cost?

Free Wi-Fi in guestrooms and public space

Can I get a AAA rate at Best Western Smoky Mountain Inn?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Mobility Accessible Bathtub Continental Breakfast

Can I get a Senior or AARP rate at Best Western Smoky Mountain Inn?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Mobility Accessible Bathtub Continental Breakf

Is there a pool at Best Western Smoky Mountain Inn?

Yes, there is a pool on-site at the property. Outdoor Seasonal pool17'' X 25''Open May till end of October10am to 10pm.

Testimonials:

Testimonials icon
"First time experience was great. We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches." P.D. - Bloomington, IL

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