Best Western Cades Cove Inn

7824 East Lamar Alexander Pkwy., Townsend, TN 37882 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good

Based on 712 guest reviews

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  • We have an outdoor pool
  • Free complimentary breakfast
  • 54 rooms in hotel
  • 2 floors in hotel
  • 2 suites in hotel
  • Check-in time: 03:00
  • Group friendly rating of 4.1/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Maryville College, (18 miles), Gatlinburg (22 miles), Robbinsville, (53 miles), Knoxville (32 miles), Pigeon Forge (17 miles), Dollywood Splash Country, (20 miles), Walland (7 miles), Trillium Cove Shopping, , Nashville (201 miles), Dixie Stampede, (17 miles), Maryville (17 miles), IGA Grocery Store, University Of Tennessee, (35 miles), Dollywood, (20 miles), Foothills Mall (19 miles), Little River Outfitters, , Directions, Lenoir City (37 miles), The Knoxville Zoo (34 miles), Tuckaleechee Caverns, (3 miles), Chattanooga (128 miles), Greenback (32 miles), Alcoa (18 miles), Friendsville (26 miles), Cherokee, (52 miles), Cades Cove (3 miles), Pellissippi State Community College, (38 miles), Dogwood Mall, Sevierville (20 miles), Townsend Visitors Center, Apple Valley Country Store (2 miles), Tanger Outlets, (20 miles)

Verified Reviews of Best Western Cades Cove Inn

Below are the verified reviews from guests that we have booked recently:
"Great Experience"
Overall Score4.0/ 5
They were very nice and polite and accomodating. We made a last minute reservation and they were able to get us a pet friendly room.
(Individual traveler, booked 1 room), from US flag
31-Dec-2020 Verified Review, stayed from Mon Dec 28 to Tue Dec 29 2020 at a $102.99 average nightly rate.
"Reservation was made incorrectly. Canceled reservation and booked directly with another location."
Overall Score1.0/ 5
I will not book online again.
(Individual traveler, booked 1 room), from US flag
28-Dec-2020 Verified Review, stayed from Mon Dec 28 to Tue Dec 29 2020 at a $108.99 average nightly rate.
"Not Great"
Overall Score3.0/ 5
There is no elevator, but they wont tell you that, so make sure you ask for a 1st floor room. Mold on shower curtain. Turned on heat light in bathroom and lost power to the whole room. Staff lacks customer service skills!
(Individual traveler, booked 1 room), from US flag
26-Oct-2020 Verified Review, stayed from Fri Oct 23 to Sun Oct 25 2020 at a $121.16 average nightly rate.
"Bumpy Start"
Overall Score3.0/ 5
Had a very hard time checking in.Clerk was not helpful.Even though I had my conformation. HE Just said to call your booking company.Made a call to them and after 20 minutes the problem was fixed. Very stressed waiting for the problem to be solved.After checking in we found a roach in the bathroom. Customer Service needs improvement. We will not stay there again.
(Individual traveler, booked 1 room), from US flag
21-Oct-2020 Verified Review, stayed from Mon Oct 19 to Wed Oct 21 2020 at a $77.99 average nightly rate.
"Clean, comfortable and quiet."
Overall Score4.0/ 5
Didn't like not having daily housekeeping.
(Individual traveler, booked 1 room), from US flag
29-Aug-2020 Verified Review, stayed from Thu Aug 27 to Sun Aug 30 2020 at a $80.99 average nightly rate.
"Pretty Satisfied"
Overall Score3.0/ 5
Hotel is clean and very acceptable for the price. We have some concern as the fire alarm went off in the middle of the night and there wasn t any lighting in the room when the electricity went out. Would have liked to see the fireplace lit in the lobby. We were with a big group and it would have been nice to meet in the lobby to get together for cards and conversation. First room we had had a very odd odor and had to get another room.
(Individual traveler, booked 1 room), from US flag
19-Jan-2020 Verified Review, stayed from Fri Jan 17 to Mon Jan 20 2020 at a $62.10 average nightly rate.
"Well taken care of!"
Overall Score5.0/ 5
We were early and the manager accepted this and made arrangements to a room as we signed in! we could do what we needed to and not be concerned about getting a good clean room! Thanks BW! D and S.
(Individual traveler, booked 1 room), from US flag
12-Mar-2019 Verified Review, stayed from Sat Mar 09 to Sun Mar 10 2019 at a $71.10 average nightly rate.
4.0 out of 5. Based on 712 guest reviews

Property Description

Welcome to BEST WESTERN Cades Cove Inn!Weâ??re just a short drive from the Great Smoky Mountain National Park and the exciting Dollywood Theme Park® on the peaceful side of the Smoky Mountains.This Townsend, Tennessee hotel is also close to the Tail of the Dragon at Deals Gap®, a must stop for motorcyclists. In a quiet, serene area, guests at our Townsend hotel can enjoy getting away from it all but still be near the conveniences of the city and the areaâ??s best attractions. Weâ??re just 15 minutes away from Gatlinburg and Pigeon Forge, yet away from the hustle and bustle of those popular towns.At the BEST WESTERN Cades Cove Inn, guests are treated to the best in southern hospitality. Cades Cove is in the region, and thatâ??s a big reason why many guests are looking for Townsend, TN hotels. Here, youâ??re more than just a guest. Youâ??re treated like family, and each staff memberâ??s top priority is making you as comfortable as possible.Get away from everything, enjoy the scenery and relax at our outdoor pool complete with a nine-foot waterslide. With a free, full hot breakfast, free high-speed Internet access, and guest rooms that offer king beds and other upgraded amenities, such as a spa tub and fireplace available in select rooms, guests can enjoy a quiet getaway.Most of our Townsend hotel guests are in the region to visit the stunning Great Smoky Mountain National Park or Dollywood®. However, since weâ??re only 20 miles away from Pigeon Forge and a short distance from Gatlinburg, antique shoppers and those looking for the best in southern dining also stay with us. Whether youâ??re here for an adventure, to enjoy Mother Nature or to tour some of the best restaurants in the south, youâ??ve come to the right place. Enjoy your quiet room at BEST WESTERN Cades Cove Inn and book today!

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2012
Floors: 2
Rooms: 54
Non Smoking Rooms: 54
Handicap Rooms: 3
Suites: 2
Room Windows: Windows Do Open
Meeting Rooms: 0
Policies / Expenses
Total Taxes: 14.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features

  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Refrigerator
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone - Free local calls

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20.00 per day with a $100 per week maximum.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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FAQs about Best Western Cades Cove Inn

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Cades Cove Inn have?

There are 54 rooms in the property.

Is there a pool at Best Western Cades Cove Inn?

Yes, there is a pool on-site at the property..


Testimonials icon
"Country Inn and Suites was fantastic. Dianna Landon and the staff was great. I would highly recommend this site for any group." A.P. - Waynesboro, MS

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