COMFORT INN & SUITES

1415 Port Washington Rd., Grafton, WI 53024 United States (USA)
View Map Reservations: 1-800-881-1523
2.5 Star Highway Hotel in Ozaukee County
43.32762-87.92551
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Average
3.5/5

Based on 311 guest reviews

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  • Our hotel comes with an indoor pool
  • Free breakfast
  • Avg. Group Discount of 13.5%!
  • Fitness / Gym is on-site
  • 67 rooms in hotel
  • Check-out time: 11:00
  • Group friendly rating of 10.0/10

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Room Types

Check Rates1 King Bed Standard Room Microwave Refrigerator Desk with Ergonomic Chair
Non-Smoking
Check Rates1 King Bed Suite 1 Room Suite Microwave Refrigerator in Room Whirlpool
Non-Smoking
Check Rates1 King Bed Suite 1 Room Suite Microwave Refrigerator Sofa Bed 2 Person
Non-Smoking
Check Rates1 King Bed Suite 2 Bedroom Suite Microwave Refrigerator Sofa Bed 2 Person
Non-Smoking
Check Rates1 Queen Bed Accessible Standard Room Microwave Refrigerator
Non-Smoking
Check Rates1 Queen Bed Accessible Standard Room Microwave Refrigerator Roll in Shower
Non-Smoking
Check Rates2 Queen Beds Accessible Suite 2 Bedroom Suite Microwave Refrigerator
Non-Smoking
Check Rates2 Queen Beds No Free Breakfast
Smoking
Check Rates2 Queen Beds Standard Room Microwave Refrigerator
Non-Smoking
Check Rates2 Queen Beds Suite 2 Bedroom Suite Microwave Refrigerator Sofa Bed 2 Person
Non-Smoking
Check RatesStandard Room 2 Queen Beds 2 Queen Beds
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite
Non-Smoking

Local Attractions

We are located off of I-43 exit 92, Historic Downtown Cedarburg, Port Washington Harbor & Marina, Fire Ridge Golf Course, Luxembourge Heritage Museum, The Family Farm, Marcus Cinema, Circle B bowling and Rec, Skateland, Hawthorne Hills Golf Course, Riveredge Nature Center, Pioneer Village, Covered Bridge Park, Harrington Beach State Park, Milwaukee Ale House, Flipside Cafe and Grill, The Charcoal Grill, The Chancery, The HIghland House, Creme & Crepe Cafe, Beanies, Newport Shores, Tomaso's, Starbucks, Dairy Queen, McDonalds, Culvers, Java House, Noodles& Co., Subway, Qdoba, Big Apple Bagels, Cousins, Hefners, The Java Dock, Out and Out, Fiddle Heads, Alterra

Verified Reviews of Comfort Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Average Stay"
Overall Score3.0/ 5
The hotel lobby is very small. There was pretty large group get together and there was no room for our party to lounge in the hotel lobby d/t the other event going on. Some of the parents decided to get dinner together and bring back to the hotel. When we arrived back at the hotel to eat in the lobby around 10:30pm, once the other group left to their rooms which was about(30 35 people). We were told by the lady behind the desk that the lobby area is closed after 11am and the staff member that works 11 7am would be arriving soon and is a real stickler about adhering to the lobby close time. There are no signs indicating this and nor was my party made aware of this "rule" in advance. I have never heard of a lobby area in a hotel being closed after a certain hour for so called "quite time". We were all adults 35 and over in this small lobby area, about maybe 10 of us male and female eating our dinner and talking not being loud or disruptive. The employee who came in for the 11 7 shift was a male and looked to be of Indian descent, he approached us as we set eating in the dinning area, looking at his watch on his wrist and stated that the lobby area closes at 11pm and it is now 11:15pm. He was rude and cold and did not even crack an smile. I did not appreciate his attitude or disposition as he approached other adults who were not being loud or disruptive. Not to mention there were about five other guys standing around in the lobby of his same ethnicity who he was socializing with. I am very disappointed in how me and my fellow travelers of my group were treated and that this so called "lobby rule" was not disclosed to me prior to me booking this hotel, because I definitely would have chosen another location. In addition, before we convened upstairs to our rooms one of the guest traveling with me asked for additional washcloths and towels for the morning and she was told by this same curt male employee that their were no additional towels available and they probably would not have any more by the morning. SERIOUSLY! I have never in my life heard of such nonsense before. Very disappointing. The response should have been, "we don't currently have any available clean towels, however, I will be sure to get some to your room 1st thing in the morning", that is what good customer service looks and feels like and our party received none of that at this hotel. Very disappointed and definitely wont be back!
(Meeting planner, booked 35 rooms), from US flag
23-May-2017 Verified Review, stayed from Sat May 20 to Sun May 21 2017 at a $129.00 group rate.
"Smoking in Hotel Rooms Is Against the Law!"
Overall Score2.0/ 5
My family stayed at the Comfort Inn in Grafton while visiting from out of state for my cousins wedding. After we checked in late Friday night, I noticed a very strong odor coming from the adjoining room. I called the front desk and told them I thought the person next door was smoking. The night manager took my complaint, but didn't seem to make anything of it. The next morning when the odor came back, we had to stuff towels under the bottom of the adjoining door because the smell was so strong. I contacted the front desk and asked for a new room due to the neighbor smoking. The desk clerk was appalled that someone would be smoking and asked which room number. She explained the hotel was full and I couldn't be moved. She promised to check it out right away. Upon further follow up she told me no one in room 319 was smoking, when I specifically told her twice the smoker was in 316 adjoined to my room 318, not the person across the hall. Again nothing done. On my final attempt Saturday afternoon, the desk clerk (the third one), told me the lady does smoke outside and that's just the odor that follows her. And that unless they caught her in the act of smoking there was nothing they could do, their hands were tied. At this point, I thought I would just talk to the lady myself, but alas she had a do not disturb sign on her door at this point and would not answer my knocks. I was completely in the right in this situation, but instead of anyone helping my family out, we had to deal with someone breaking the law and inflicting unhealthy conditions upon us. On my final morning, I got my FULL bill, paid it and will likely never return to another Comfort Inn again. Very dissatisfied, which is a shame because they did have a nice pool area.
(Group coordinator, booked 10 rooms), from US flag
28-Oct-2016 Verified Review, stayed from Fri Oct 21 to Sun Oct 23 2016 at a $139.00 group rate.

Customer Reviews of Comfort Inn & Suites

3.5 out of 5. Based on 311 guest reviews, Average

Property Description

Our Comfort Inn & Suites hotel in Grafton, WI will help you get rested and ready for anything. Our smoke-free hotel is near Lake Michigan, Cedarburg Cultural Center, Cedar Creek Settlement, Concordia University Washington and Port Washington. Each guest at our pet-friendly hotel can enjoy our free breakfast, free WiFi, indoor heated pool and a hot tub, exercise room, free weekday newspaper and laundry facility. Each guest room comes equipped with an HDTV, refrigerator and microwave. Our Choice Privileges program will allow you to earn rewards points that can be used for free nights at our hotels. *Some amenities may require additional costs.

Details / Other Expenses

Check In:3:00
Check Out:11:00
Year of Last Renovation:2015
Floors:4
Rooms:67
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:67
Handicap Rooms:3
Rooms with 1 Bed:26
Rooms with 2 Beds:41
Suites:16
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:1 View Spaces
Meeting Space:576 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: 0.3 Mi
FEMA Approved:Yes
Pool Info:
Pool opens at 7 in morning and close at 10 at night for kids and 12 at midnight for adults. We have Indoor Pool and Hot Tub.
Ownership:Mequon Investment Group LLC
Policies / Expenses
Cancellation:
24 hrs for individual/ 30 days for groups depending on the date of booking
Nightly Parking:0
Total Taxes:12.60%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.60%
City Tax: 7.00%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
pets are welcomed there is a pet policy form to be filled out at check in and a cost of $20 per pet per night. The pet must also be kept in a kennel when guest is out of the room.


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Fitness and health center
  • Free local calls
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • TV Channel: Cinemax
  • TV Channel: Starz
  • TV Channel: The Movie Channel
  • TV Channel: Weather Channel
  • TV Channel: ESPN
  • TV Channel: NFL Network
  • TV Channel: Fox Sports
  • TV Channel: Disney Channel
  • TV Channel: Discovery Channel
  • TV Channel: Nickelodeon
  • Voicemail

Airport & Shuttle Information

Milwaukee General Mitchelle Airport, 30.17 Miles, No Shuttle avalibility, $40.00 one way taxi

Local Shuttle Info: Ozaukee Shared Ride Taxi service, Mon-Fri 6am-9pm, Sat 8:30am-6pm, Sun 8am-12pm, All of Ozaukee County, Ranging from $2.25- $6.50, One child 5 and under rides free accompanied by an adult. Any additional children ride at the student rate.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We serve Free Hot Continental Breakfast everyday from 6.30 to 9.30 in morning that includes Coffee, 2 types of Juice, 3 types of Fruits, 2 types of Breads, 3 types of Cereals, 2 types of Waffles, Assorted yogurts, 2 types of Bagels, Hot Chocolate, Hot meat that include Sausages, Scrambled Eggs, Dannishes Pastry, 2 types of Muffins and a lot more.

Parking Info

enough number of Free parking space is available at our hotel.

Internet / WiFI

We have Free High Speed internet access all over the place in our hotel whether you are in rooms, breakfast area, Fitness center or in pool.

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

Previously known as:
Baymont Inn & Suites, Comfort Inn

Hotel Rate Trends at Comfort Inn & Suites

Rate fluctuations of Comfort Inn & Suites

The graph above is averages of room rates for both group/meeting quotes and the lowest online individual rates our system could find at the time the group offer was entered. The most competitive group deal shown is 32.0% in January 2018 and the highest average individual rate is $171 in the month of July 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn & Suites in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Comfort Inn & Suites

Below are the meeting, banquet, conference and event spaces at Comfort Inn & Suites.

Feel free to use the Comfort Inn & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Grafton event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 27 x 27 x 7 575--/----35--------/--------
Close This

Meeting Room

Room Type:
General Meeting Room
Total Size:
575 Sq. Mi
Dimensions:
27 x 27 x 7 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • White Board
  • Air Conditioning

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"Great website, easy to use, wonderful follow-up (thanks Ryan!) All around a great experience for me and a huge help as this is the first time I have been involved in planning an event like this!" S.K. - Tacoma, WA

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