Best Western Plus The Charles Hotel

1425 South 5th St., Saint Charles, MO 63301 United States (USA) near Exit 229b a on I-70 (~0.2mi)
View Map Reservations: 1-800-760-7718
3.0 Star Property
38.770756-90.493300
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5

Based on 758 guest reviews

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  • Includes an indoor swimming pool
  • Complimentary breakfast is offered
  • Gym / Fitness Center Available
  • 133 sleeping rooms in hotel
  • 8 floors in hotel
  • 8 suites in hotel
  • Check in: 03:00
  • Groups/Meetings rating of 10.0/10
  • 3 meeting rooms in property

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom Suite with 1 King Bed Sofa Bed and Complimentary Buffet Breakfast
Non-Smoking
Check Rates1 Bedroom Suite with 2 Queen Beds Sofa Bed and Complimentary Buffet Breakfast
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Bathtub
Non-Smoking
Check Rates1 King Bed Full Breakfast Free WiFi, Refrigerator
Non-Smoking
Check Rates1 King Bed Full Breakfast Jetted Tub Refrigerator
Non-Smoking
Check Rates1 King Bed High Speed Internet Accessible
Non-Smoking
Check Rates1 King Bed Jetted Tub
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Pillow Top Mattress 32 Inch LCD Television
Non-Smoking
Check Rates1 King Bed Pillow Top Mattress 32 Inch LCD Television Refrigerator High Speed Inter
Non-Smoking
Check Rates1 King Bed Pillow Top Mattress 32 Inch LCD Television Refrigerator High Speed Internet Accessible Fu
Non-Smoking
Check Rates1 King Bed Pillowtop Bed 32 Inch LCD Television
Non-Smoking
Check Rates1 King Bed Pillowtop Bed 32 Inch LCD Television Refrigerator Full Breakfast
Non-Smoking
Check Rates1 King Bed Refrigerator
Non-Smoking
Check Rates1 King Bed Whirlpool Bathtub Pillowtop Bed 32 Inch LCD Television Refrigerator Ful
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Full Breakfast, Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Beds Pillowtop Bed 32 Inch LCD Television
Non-Smoking
Check Rates2 Queen Beds Pillowtop Bed 32 Inch LCD Television Microwave and Refrigerator Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Pillowtop Bed 32in LCD TV Microfridge Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave
Non-Smoking
Check RatesAccessible 1 King
Non-Smoking
Check RatesAccessible 1 King Full Breakfast Accessible
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Bathtub
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Bathtub Full Breakfast
Non-Smoking
Check RatesAccessible 2 Queen Mobility Accessible Bathtub Full Breakfast
Non-Smoking
Check RatesCorporate Business Traveler Rate 1 King Bed Full Breakfast Free WiFi, Refrigerator
Non-Smoking
Check RatesCorporate Business Traveler Rate 1 King Bed Full Breakfast Jetted Tub Refrigerator
Non-Smoking
Check RatesCorporate Business Traveler Rate 2 Queen Beds Full Breakfast, Microwave, Refrigerator
Non-Smoking
Check RatesCorporate Business Traveler Rate 2 Queen Beds Pillowtop Bed 32in LCD TV Microfridge Full Breakfast
Non-Smoking
Check RatesCorporate Business Traveler Rate Accessible 1 King Full Breakfast Accessible
Non-Smoking
Check RatesCorporate Business Traveler Rate Suite 1 King Bed Sep Bedroom 32in LCD TV Microfridge Sofa Bed Full
Non-Smoking
Check RatesDouble Accessible King Size Bed
Non-Smoking
Check RatesKing Room Disability Accessible
Non-Smoking
Check RatesKing Room with Whirlpool
Non-Smoking
Check RatesKing Suite
Non-Smoking
Check RatesMobility Accessible Room with 2 Queen Beds Bathtub and Complimentary Buffet Breakfast
Non-Smoking
Check RatesMulti Night Stay Promotion 2 Queen Beds Pillowtop Bed 32in LCD TV Microfridge Full Breakfast
Non-Smoking
Check RatesMulti Night Stay Promotion Accessible 2 Queen Mobility Accessible Bathtub Full Breakfast
Non-Smoking
Check RatesMulti Night Stay Promotion Suite 1 King Bed Sep Bedroom 32in LCD TV Microfridge Sofa Bed Full Breakf
Non-Smoking
Check RatesMulti Night Stay Promotion Suite 2 Queen Beds Sep Bedroom 32in LCD TV Microfridge Sofa Bed Full Brea
Non-Smoking
Check RatesPillow Top Television High Room King Bed
Non-Smoking
Check RatesPillow Top Television Room 2 Queen Beds
Non-Smoking
Check RatesRewards 10 000 Points Stay 2 Queen Beds Pillowtop Bed 32in LCD TV Microfridge Full Breakfast
Non-Smoking
Check RatesRewards 10 000 Points Stay Suite 1 King Bed Sep Bedroom 32in LCD TV Microfridge Sofa Bed Full Breakf
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Bathtub
Non-Smoking
Check RatesStandard Room with 2 Queen Beds and Complimentary Buffet Breakfast
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed Refrigerator and Microwave
Non-Smoking
Check RatesSuite 1 King Bed Sep Bedroom 32in LCD TV Microfridge Sofa Bed Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Separate Bedroom 32 Inch LCD Television Microwave and Refrigerator Sofa Bed Full Br
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesSuite 2 Queen Beds Refrigerator and Microwave
Non-Smoking
Check RatesSuite 2 Queen Beds Sep Bedroom 32in LCD TV Microfridge Sofa Bed Full Breakfast
Non-Smoking
Check RatesSuite 2 Queen Beds Separate Bedroom 32 Inch LCD Television Microwave and Refrigerator Sofa Bed Full
Non-Smoking
Check RatesSuite King Size Bed
Non-Smoking

Local Attractions

Ameristar Casino, Lindenwood University, Historic Main Street, St. Joseph's Hospital, Verizon Wireless Ampitheatre, Hollywood Casino, Gateway Arch, St. Louis Zoo, Busch Stadium, Edward Jones Dome, Scottrade Center, Katy Trail State Park, St. Charles Family Arena, Six Flags St. Louis

Verified Reviews of Best Western Plus The Charles Hotel

Below are the verified reviews from guests that we have booked recently:
"I received a warm welcome by the staff. Everyone was helpful throughout my stay!"
Overall Score4.0/ 5
I was pleased with my experience and would return when in the area. Thank you for a wonderful experience. This was my first time in a hotel since the COVID 19 protocols began.
(Individual traveler, booked 1 room), from US flag
20-Mar-2022 Verified Review, stayed from Thu Mar 17 to Sat Mar 19 2022 at a $146.49 average nightly rate.
"The hotel was clean."
Overall Score3.0/ 5
The location near downtown st Charles was great but you could hear the interstate easily. Service wasn't great at check in and the breakfast while adequate wasn't as good as other best westerns. The bathroom toilets were very low, which is not good for older knees!
(Individual traveler, booked 1 room), from US flag
07-Jan-2022 Verified Review, stayed from Tue Jan 04 to Wed Jan 05 2022 at a $88.99 average nightly rate.
"Discussing dirty room."
Overall Score2.0/ 5
The room had spilled food on the carpet and the desk chairs… it was so dirty. When I mentioned to the front desk, he said, I would give you another room, but we are booked up.
(Individual traveler, booked 1 room), from US flag
24-Dec-2021 Verified Review, stayed from Tue Dec 21 to Wed Dec 22 2021 at a $88.99 average nightly rate.
"Discussing dirty room."
Overall Score2.0/ 5
The room had spilled food on the carpet and the desk chairs… it was so dirty. When I mentioned to the front desk, he said, I would give you another room, but we are booked up.
(Individual traveler, booked 1 room), from US flag
24-Dec-2021 Verified Review, stayed from Tue Dec 21 to Wed Dec 22 2021 at a $88.99 average nightly rate.
"Clean & Friendly"
Overall Score5.0/ 5
Clean, friendly, priced right.
(Individual traveler, booked 1 room), from US flag
01-Dec-2021 Verified Review, stayed from Tue Nov 30 to Wed Dec 01 2021 at a $83.99 average nightly rate.
"The hotel needed a deep cleaning."
Overall Score3.0/ 5
The gal running the breakfast area was excellent! The rest of the hotel was run down and needed updating.
(Individual traveler, booked 1 room), from US flag
22-Sep-2021 Verified Review, stayed from Fri Sep 17 to Mon Sep 20 2021 at a $140.10 average nightly rate.
"Great Staff"
Overall Score5.0/ 5
Sue in the breakfast area was the best. The young lady supervisor for the cleaning staff was great too!
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Tue Jul 27 to Sat Jul 31 2021 at a $264.00 average nightly rate.
"Best manager ever!"
Overall Score5.0/ 5
Your manager Jena was the best. She was extremely helpful and I appreciated everything she did for me!
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Tue Jul 27 to Sat Jul 31 2021 at a $264.00 average nightly rate.
"It’s a dump, do NOT stay here."
Overall Score1.0/ 5
The property has not been kept up. Our room was damp and smelled like mold from a leaking air conditioner. When I went to the front desk they had a list of five other rooms with issues. The front desk was accommodating with a new room but the next one wasn't much better. We checked out and went to a different hotel. Stay somewhere else If you have other options.
(Individual traveler, booked 1 room), from US flag
01-Aug-2021 Verified Review, stayed from Wed Jul 28 to Sun Aug 01 2021 at a $132.77 average nightly rate.
"Sad Pool and rooms."
Overall Score3.0/ 5
Private swim lessons were taking place in an already small pool. I stayed in a room a that had a handicapped shower but an extremely low toilet with no grab bar. No toilet paper holder either.
(Individual traveler, booked 1 room), from US flag
24-May-2021 Verified Review, stayed from Sun May 23 to Mon May 24 2021 at a $74.99 average nightly rate.
"Retired"
Overall Score4.0/ 5
Very helpful and friendly staff. Great value for the money.
(Individual traveler, booked 1 room), from US flag
20-Feb-2021 Verified Review, stayed from Fri Feb 19 to Sun Feb 21 2021 at a $83.99 average nightly rate.
"Very outdated, no one at front desk for long periods time."
Overall Score2.0/ 5
Waited o er 10 min. For staff to be at front desk, morning asked for tops for coffee cups, ignored. Every outlet in room maxed with cords and hotel plug ins. Tub took 1/2 hour to drain. Will it come back.
(Individual traveler, booked 1 room), from US flag
02-Dec-2020 Verified Review, stayed from Tue Dec 01 to Wed Dec 02 2020 at a $102.99 average nightly rate.
"Clean, good value, excellent location."
Overall Score5.0/ 5
Spotless room, easy access to highway, walking distance to restaurants and stores, excellent value.
(Individual traveler, booked 1 room), from US flag
15-Jun-2020 Verified Review, stayed from Fri Jun 12 to Sat Jun 13 2020 at a $80.99 average nightly rate.
"Great price and room."
Overall Score5.0/ 5
The price was great for the King suits! It was the size of two hotel rooms! Don't let the outside fool you the inside is much nicer.
(Individual traveler, booked 1 room), from US flag
02-Dec-2019 Verified Review, stayed from Sat Nov 30 to Sun Dec 01 2019 at a $85.07 average nightly rate.
"Very pleased except for toilets."
Overall Score4.0/ 5
I had two rooms during this stay and both were very nice. Overall a very good experience but the toilets in both rooms did not operate properly. Either they didn't flush at all or the bowl filled up almost to overflow.
(Individual traveler, booked 1 room), from US flag
10-Dec-2018 Verified Review, stayed from Wed Dec 05 to Sat Dec 08 2018 at a $91.79 average nightly rate.
3.0 out of 5. Based on 758 guest reviews

Property Description

Welcome to BEST WESTERN PLUS The Charles Hotel!The location of our St. Charles MO hotel makes all the difference because weâ??re near the casino, next to the business park, the Bass Pro Shop® is next door and weâ??re right off of I-70.With the Hollywood Casino Amphitheater nearby and the Family Arena minutes away, guests at our St. Charles MO hotel are close to it all. Stay close to historic Main Street to make the most of your trip. Whether guests are looking for a hotel near Ameristar Casino or a hotel near Earth City Business Park, we have the ideally situated property for you.Our St. Charles MO hotel is designed with your comfort in mind. For those looking for hotels near Historic St. Charles, MO and Main Street, youâ??ll be within walking distance to the best the city has to offer. Visiting St. Louis, MO? We are 18 miles west. However, the abundance of business in the area also brings a number of business travelers to our property. From leisure to important meetings, we cater to all visitors.The St. Charles Convention Center has events happening year-round, and the Katy Trail is a popular bike trail that draws outdoor lovers and cyclists to the region. Whether youâ??re here for Monsanto or a lecture at Lindenwood University, where you stay matters. Our St. Charles MO hotel is a home away from home for UPS® employees, and is a spacious retreat for those who are here for a loved oneâ??s graduation on campus.The city of St. Charles boasts Missouriâ??s oldest historic waterfront district and features more than 125 retail and restaurant venues. With 225 miles of railway turned biking and hiking on Katy Trail, thereâ??s also plenty of opportunity to enjoy all that Mother Nature has to offer in this gorgeous region.Book your next stay at BEST WESTERN PLUS The Charles Hotel for the friendliest service in town! Enjoy your stay.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2013
Floors: 8
Rooms: 133
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 133
Handicap Rooms:
Suites: 8
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 1031 sq. feet
Banquet Space: Holds 70 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Pool Info:
Indoor, heated pool. Hours: 5am to 11pm, daily. Largest hotel pool in the St. Charles, MO area. 13 ft deep end. Large, oversized with pool lift available. No lifeguard on duty. Swim at your own risk. Children are not allowed in the pool area without an adult present.
Ownership: Bridgeton Holdings
Policies / Expenses
Cancellation:
Individuals have until 4pm the day prior to arrival to cancel; 30 days prior to arrival for group cancellations
Nightly Parking: $0.0
Total Taxes: 14.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.45%
Occupancy Tax: 5.00%
City Tax: 1.97%
Country Tax: 0.00%
VAT: Value Added Tax: 0.00 VAT % Inclusive
GST: Goods and Services Tax: 0.00 GST %
PST: Provincial Sales Tax: 0.00 PST %
Food and Beverage Tax: 0.00%
Audio Visual Tax: 0.00%
Other Tax: 0.00%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 4.00 Per Person
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Additional Person Fee: 0.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Additional Room Fees: 0.00 Per Night

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Bus parking
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Lambert International Airport, 7.4 miles, one-way taxi expense $16.00GoBest Express for airport shuttle transportation information

Local Shuttle Info: Hotel shuttle is provided complimentary with groups of 10 or more sleeping rooms, staying a minimum of one night. Room requirments must be met to have hotel shuttle service provided.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotelâ??s discretion. Pet rate is $10.00 per day with a $100 per week maximum.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Previously known as:
Quality Inn & Suites

Group vs. Individual Rates at Best Western Plus The Charles Hotel

Rate fluctuations of Best Western Plus The Charles Hotel

The graph above is trends of room rates for both group/meeting prices and the lowest online individual prices our system could find at the time the group offer was submitted. The most competitive group discount displayed is 6.4% in the month of June 2021 and the highest average individual rate is $164 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus The Charles Hotel in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Best Western Plus The Charles Hotel

Below are the meeting, banquet, conference and event spaces at Best Western Plus The Charles Hotel.

Feel free to use the Best Western Plus The Charles Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Saint Charles event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Lewis & Clark Meeting Room 1 x 1 x 1 69340/----50403035--/--70----
Close This

Lewis & Clark Meeting Room

The Lewis & Clark Meeting Room offers 693 square feet of space that can be personally customized to fit any event type.
Room Type:
General Meeting Room
Total Size:
693 Sq. Mi
Dimensions:
1 x 1 x 1 Ft.
Floor Level:
Ground Level
Power Outlets:
7
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • White Board
  • Flip Chart
  • Air Conditioning
Discovery Meeting Room 1 x 1 x 1 33824/----24151012--/--22----
Close This

Discovery Meeting Room

The Discovery Meeting Room has 270 square feet. It is ideal for small board meetings, conferences and private corporate functions.
Room Type:
General Meeting Room
Total Size:
338 Sq. Mi
Dimensions:
1 x 1 x 1 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • White Board
  • Flip Chart
  • Air Conditioning
Accommodates up to: 70 0 x 25 x 12 0--/--------------/--70----
Close This

Accommodates up to: 70

Room Type:
General Meeting Room
Total Size:
0 Sq. Mi
Dimensions:
0 x 25 x 12 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Best Western Plus The Charles Hotel

    What time is check in?

    Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Best Western Plus The Charles Hotel have?

    There are 133 sleeping rooms in the hotel.

    Is there any meeting space at Best Western Plus The Charles Hotel?

    Yes, they have 3 meeting rooms that can support various table layouts.

    Can I get a AAA rate at Best Western Plus The Charles Hotel?

    Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Free WiFi, Refrigerator Must Show AAA ID At Check in

    Can I get a Senior or AARP rate at Best Western Plus The Charles Hotel?

    Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi, Refrigerator

    Is there a gym at Best Western Plus The Charles Hotel?

    Yes, there is a gym/fitness area available on-site at the property.

    Is there a pool at Best Western Plus The Charles Hotel?

    Yes, there is a pool on-site at the property. Indoor, heated pool. Hours: 5am to 11pm, daily. Largest hotel pool in the St. Charles, MO area. 13 ft deep end. Large, oversized with pool lift available. No lifeguard on duty. Swim at your own risk. Children are not allowed in the pool area without an adult present..

    Testimonials:

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