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Quality Inn & Suites Hanes Mall
2008 South Hawthorne Rd., Winston-Salem, NC 27103 United States (USA) near Exit 190 on I-40 (~1.0mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5
Based on 548 guest reviews
- Has an outdoor pool!
- Free complimentary breakfast
- The Avg. Group Discount is 7.6%!
- 146 rooms in property
- 2 floors in hotel
- 11 suites in hotel
- Check-in: 4:00pm
- Group score of 10.0/10
- 4 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA Rate - 1 King Bed Pet Friendly Room Refrigerator, Iron and Ironing Board Free
Non-Smoking
Check RatesAAA Rate - 2 Double Beds Pet Friendly Room Hair Dryer Refrigerator, Free High Speed
Non-Smoking
Check RatesAAA Rate - 2 Double Beds Suite 1 Bedroom Suite Living Room 2 Bathrooms Sofa Free
Non-Smoking
Check RatesGovt Military Rate 1 King Bed Accessible Mobility and Hearing Accessible Roll in
Non-Smoking
Check RatesGovt Military Rate 1 King Bed Mirror Full Length Sitting Area Desk Coffee Maker
Non-Smoking
Check RatesGovt Military Rate 1 King Bed Pet Friendly Room Refrigerator, Iron and Ironing Board Free
Non-Smoking
Check RatesGovt Military Rate 2 Double Beds Pet Friendly Room Hair Dryer Refrigerator, Free High Speed
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Mobility and Hearing Accessible
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Mobility and Hearing Accessible Roll in
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Mirror Full Length Sitting Area Desk Coffee Maker
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Pet Friendly Room Refrigerator, Iron and Ironing Board Free
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Sitting Area Free WiFi Desk Coffee Maker Iron
Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Suite 1 Bedroom Suite Living Room - Free WiFi
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Suite 1 Room Suite 2 Person Whirlpool in Bathroom Love
Non-Smoking
Check RatesSenior AARP Rate ID Required 2 Double Beds - Free WiFi Coffee Maker Iron and Ironing Board
Smoking
Check RatesSenior AARP Rate ID Required 2 Double Beds Mirror Full Length Free WiFi Coffeemaker
Non-Smoking
Check RatesSenior AARP Rate ID Required 2 Double Beds Pet Friendly Room Hair Dryer Refrigerator, Free High Spee
Non-Smoking
Check RatesSenior AARP Rate ID Required 2 Double Beds Suite 1 Bedroom Suite Living Room 2 Bathrooms Sofa Free
Non-Smoking
Local Attractions
Situated in Medical Neighorhood Hanes Mall 2 blocks, Benton Convention Center 4miles, Old Salem, Piedmont Craftsman, Reynolda Village, SciWorks, Tanglewood Park, Winston-Salem Home of WS Dash, Historical Bethabara Park, High Point Furniture Market 20 min away. PTI-Airport- 20 min . Located New BB&T Soccer Fields, Sara Lee Soccer Fields
Map of Quality Inn & Suites Hanes Mall
Verified Reviews of Quality Inn & Suites Hanes Mall
Below are the verified reviews from guests that we have booked recently: "Smelly and uncomfortable."
Overall Score2.0/ 5
This hotel need updating the furniture is falling apart the chair pillar had the springs sticking thru the cover there is a damp mole like odor the entrance door did not close properly. The carpet looked and smelled like the 60 area. The furniture was as old as time I thought it was terrible and very very over priced.I will never stay with quality inn again very disappointed.
John S. (Individual traveler, booked 1 room), from 
22-Oct-2022 Verified Review, stayed from Thu Oct 20 to Sat Oct 22 2022 at a $148.49 average nightly rate. 
"Broken Items"
Overall Score2.0/ 5
The room had broken lamps, remote didn't work, hair dryer didn't work. Lots of trash on walkways. I felt it was also in a bad area but we didn't know the city.
Bobby O. (Individual traveler, booked 1 room), from
19-Sep-2022 Verified Review, stayed from Fri Sep 16 to Sat Sep 17 2022 at a $109.49 average nightly rate. "Dirty"
Overall Score2.0/ 5
The room needs a lot of upgrades. Dirty and old.
Dena J. (Individual traveler, booked 1 room), from
18-Sep-2022 Verified Review, stayed from Thu Sep 15 to Fri Sep 16 2022 at a $92.99 average nightly rate. "Run down and in disrepair."
Overall Score2.0/ 5
Not the quality I would expect from a Quality Inn, The room reeked like urine I asked for a different room. The staff was very accommodating and apologetic and move me. The next room look like it had caulk holding up the plumbing fixtures behind the toilet the walls were dirty the carpet felt dirty. The sheets were clean and the towels were clean. There was trash scattered on the stairs and outside the rooms. I would not recommend this hotel.
Tracy F. (Individual traveler, booked 1 room), from
28-Jul-2022 Verified Review, stayed from Sat Jul 23 to Sun Jul 24 2022 at a $97.99 average nightly rate. "Comfortable room. Friendly staff."
Overall Score3.0/ 5
Pleasant stay. Comfortable room. Friendly staff.
Donald H. (Individual traveler, booked 1 room), from
15-Jul-2022 Verified Review, stayed from Sat Jul 09 to Sun Jul 10 2022 at a $103.99 average nightly rate. "Hard to find."
Overall Score4.0/ 5
10 you get no points from me. I placed a fraud call to my bank.
Ronald B. (Individual traveler, booked 1 room), from
23-May-2022 Verified Review, stayed from Mon May 23 to Tue May 24 2022 at a $76.99 average nightly rate. "Clean!"
Overall Score2.0/ 5
Overall cleanliness of room was good.
Kenneth W. (Individual traveler, booked 1 room), from
15-Nov-2021 Verified Review, stayed from Sat Nov 13 to Sun Nov 14 2021 at a $92.16 average nightly rate. "Great Staff!"
Overall Score3.0/ 5
The staff was great and very responsive to our issues.
Anne W. (Individual traveler, booked 1 room), from
02-Nov-2021 Verified Review, stayed from Fri Oct 29 to Sun Oct 31 2021 at a $129.42 average nightly rate. Response from Management on 21-Nov-2021:
Thank you for the comment on the staff . We thrive to get 100% satisfaction every day.
"Very Nice"
Overall Score4.0/ 5
Would stay again.
Cheryl M. (Individual traveler, booked 1 room), from
17-Jul-2021 Verified Review, stayed from Tue Jul 13 to Wed Jul 14 2021 at a $71.99 average nightly rate. "Exelente"
Overall Score5.0/ 5
very nice and friendly staff and very clean room.
Cesar R. (Individual traveler, booked 1 room), from
10-May-2021 Verified Review, stayed from Thu May 06 to Fri May 07 2021 at a $81.99 average nightly rate. "Ran out of towels and toilet paper trash overflowing."
Overall Score2.0/ 5
Three
Beverly L. (Individual traveler, booked 1 room), from
02-May-2021 Verified Review, stayed from Fri Apr 30 to Mon May 03 2021 at a $79.49 average nightly rate. "Not a lot of amenities, but great customer service."
Overall Score4.0/ 5
I stayed from Saturday, 3/27 and checked out on the following Thursday, 4/1. There was an ice bucket, but no machine. The TV wouldn't come on. One of my bath towels had many other people's hairs, which was soooo gross. The room was, however, sufficiently clean. Thomas, the front desk manager, counterbalances the deficits with his warm, welcoming, cheerful greetings! Thomas was delightful and I hope to have service as exuberant as his the next time I stay in a hotel!
Caryn T. (Individual traveler, booked 1 room), from
08-Apr-2021 Verified Review, stayed from Sat Mar 27 to Mon Mar 29 2021 at a $69.49 average nightly rate. "It was a clean hotel, very friendly staff. Just a little old but overall a nice place."
Overall Score3.0/ 5
Very friendly staff!
Julie P. (Individual traveler, booked 1 room), from
15-Feb-2021 Verified Review, stayed from Sat Feb 13 to Sun Feb 14 2021 at a $79.99 average nightly rate. "Good Hotel"
Overall Score4.0/ 5
It was clean and the front desk staff was very friendly.
Judi B. (Long term stay guest, booked 1 room), from
12-Aug-2020 Verified Review, stayed from Sun Jul 19 to Tue Aug 11 2020 at a $65.29 average nightly rate. "Unsatisfied"
Overall Score1.0/ 5
I tried to cancel my reservation and they refused to help me and still charged me for the two nights and I didn't check in.
Shakera B. (Individual traveler, booked 1 room), from
04-Jun-2020 Verified Review, stayed from Tue Jun 02 to Thu Jun 04 2020 at a $58.04 average nightly rate. "Will Come Again!"
Overall Score5.0/ 5
A very decent place with excellent services. Free breakfast with a good variety. Excellent for the price.
Ibeabuchi I. (Individual traveler, booked 1 room), from
22-Jul-2019 Verified Review, stayed from Fri Jul 19 to Sat Jul 20 2019 at a $70.06 average nightly rate. "Staff was great!"
Overall Score3.0/ 5
Tom (front desk) one of the best trained clerks that I've seen (hopefully he's a FD Mgr.). Janet (Sales Mgr.) She was shoveling snow, spreading salt and helping to dig guests cars out! Brooks (everywhere guy) We saw him keeping up the breakfast buffet and working the front desk (he checked me out). The room was very clean and warm when we checked in. Thank you for a great stay!
Michael E. (Individual traveler, booked 1 room), from
12-Dec-2018 Verified Review, stayed from Sat Dec 08 to Mon Dec 10 2018 at a $66.60 average nightly rate. Property Description
Located in medical neighborhood 2 blocks from Hanes Mall ( 2nd largest mall in SE between Atlanta & DC) offering 200 shops and services. Spacious guest rooms with cable television, hair dryers, coffee makers, irons and ironing boards. Suites feature refrigerates, microwaves and 2 full baths. Non-smoking and handicap accessible rooms. Free deluxe Continental Breakfast, Free Coffee, Free Wireless High Speed Internet access, Free Local Calls, Seasonal outdoor pool. Meeting facilities accommodating up to 125 people banquet style and 100people classroom style . Pet-friendly hotel; fees apply. 1 Jacuzzi Suites available (1) non Smoking King .Rate includes Juice, Coffee, Cereals Milk, yogurt, Waffles Syrup Danish . Each room bed type can be arranged individually later. Up to 4 people per room. We have meeting space and banquet space. We also have a pool ( open seasonally)/ , . There is a courtyard in the middle of property. Banquet rooms we have 3 different sizes for any event that you have. It opens into a ballroom that will hold at the most 125 ppl . DUE TO COIVD AND OUR GOVERNER HAS LIMITED OUR SPACE TO HALF THE SIZE OF THE CREDENTIALS.
Details / Other Expenses
| Check In: | 4:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2019 |
| Floors: | 2 |
| Rooms: | 146 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 122 |
| Handicap Rooms: | 5 |
| Suites: | 11 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 View Spaces |
| Meeting Space: | 3080 sq. feet |
| Banquet Space: | Holds 250 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 3.0 Mi |
| Lounge/Bar Hours: | closed |
| FEMA Approved: | Yes |
| Pool Info: We have an outdoor seasonal pool. closed due to COVID | |
Policies / Expenses
| Cancellation: Group policy: 30 days prior to arrival date. Individual policy: 24 Hours before day of arrival. | |
| Nightly Parking: | Free |
| Typical Group Deposit: | 50% |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 6.50% |
| Audio Visual Tax: | 7.00% |
| Additional Person Fee: | 10.00 Per Person (per night) |
| Avg. Continental Breakfast Cost: | 6.95 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Central location
- Complimentary breakfast
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Jacuzzi
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- Terrace
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Smith Reynolds Airport 5 milesGreensboro Airport 26 miles,
Local Shuttle Info: Willards Cab 24 hrs Cost TBD
Breakfast Information
Complimentary Continental Breakfast included in room rental!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pet Friendly 25.00 pet fee valid for 5 nights, 2 pets allowed per room
Parking Info
Free parking with bus and truck parking
Internet / WiFI
Free Hi speed internet
Cleaning Policies
Public Areas are cleaned every day with the correct chemicals. Front desk is cleaned 3 times daily between shifts and key cards and writing pens are also included in santizer.
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Previously known as:
Quality Inn & Suites at Hanes Mall
Seasonality of Hotel Rates at Quality Inn & Suites Hanes Mall
The graph above is seasonality of room rates for both group/meeting prices and the lowest online individual rates our system could find at the time the group offer was submitted. The most competitive group/meeting discount shown is 29.9% in March 2020 and the highest average individual rate is $122 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites Hanes Mall in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Quality Inn & Suites Hanes Mall
Below are the meeting, banquet, conference and event spaces at Quality Inn & Suites Hanes Mall.
Feel free to use the Quality Inn & Suites Hanes Mall meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Winston-Salem event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Regency Ballroom | 82 x 31 x 10 | 2542 | 175/175 | 15 | 150 | 65 | 78 | 65 | 15/12 | 300 | 175 | 4 |
Close This Regency BallroomRoom Type: Ballroom Total Size: 2542 Sq. Mi Dimensions: 82 x 31 x 10 Ft. Floor Level: Ground Level Power Outlets: 5 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Regency I | 39 x 31 x 10 | 1209 | 72/72 | 8 | 84 | 32 | 35 | 32 | 8/7 | 150 | 125 | 1 |
Close This Regency IRoom Type: Ballroom Section Total Size: 1209 Sq. Mi Dimensions: 39 x 31 x 10 Ft. Floor Level: Ground Level Power Outlets: 2 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Regency II | 26 x 31 x 10 | 806 | 50/50 | -- | 62 | 20 | 23 | 20 | 5/4 | 100 | 82 | -- |
Close This Regency IIRoom Type: Ballroom Section Total Size: 806 Sq. Mi Dimensions: 26 x 31 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Regency III | 17 x 31 x 10 | 527 | 30/30 | -- | 18 | 14 | 17 | 14 | 4/3 | 40 | 58 | -- |
Close This Regency IIIRoom Type: Ballroom Section Total Size: 527 Sq. Mi Dimensions: 17 x 31 x 10 Ft. Floor Level: Ground Level Power Outlets: 1 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? Winston-Salem Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Quality Inn & Suites Hanes Mall
What time is check in?
Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn & Suites Hanes Mall have?
There are 146 rooms in the property.
Is there any meeting space at Quality Inn & Suites Hanes Mall?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Quality Inn & Suites Hanes Mall?
Complimentary Continental Breakfast included in room rental!
What parking is available at Quality Inn & Suites Hanes Mall?
Free parking with bus and truck parking
How much does internet cost?
Free Hi speed internet
Can I get a AAA rate at Quality Inn & Suites Hanes Mall?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible Mobility and Hearing Accessible
Can I get a Senior or AARP rate at Quality Inn & Suites Hanes Mall?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible Mobility and Hearing Accessible
Is there a pool at Quality Inn & Suites Hanes Mall?
Yes, there is a pool on-site at the property. We have an outdoor seasonal pool. closed due to COVID.
Can I get a group rate at Quality Inn & Suites Hanes Mall?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 7.6%.
Testimonials:
"I was given lots of different offers, a very quick response time and VIP service on my wedding night. Thanks!" G.R. - Nashville, TN
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