Holiday Inn Express & Suites Hiawassee

300 Big Sky Dr., Hiawassee, GA 30546 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
34.953200-83.758070
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.

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Verified Reviews of Holiday Inn Express & Suites Hiawassee

Below are the verified reviews from guests that we have booked recently:
"Average"
Overall Score3.0/ 5
Staff very nice. Ice machine out of order on 2nd floor. Our room had repairs done at some point and time but areas that had been fixed had not been finished. It was clean. Bed very uncomfortable. Breakfast very average.
(Individual traveler, booked 1 room), from US flag
16-Sep-2020 Verified Review, stayed from Sun Sep 13 to Mon Sep 14 2020 at a $103.55 average nightly rate.
"Nice accommodations, courteous staff, very clean rooms, nice breakfast."
Overall Score4.0/ 5
It was a pleasure staying here. Thank you Holiday Inn Express.
(Individual traveler, booked 1 room), from US flag
06-Sep-2020 Verified Review, stayed from Sat Sep 05 to Sun Sep 06 2020 at a $157.99 average nightly rate.
"Not a good experience at this hotel."
Overall Score2.0/ 5
When we got in our room, there was a food bag on the table and trash where someone had eaten and the trash not picked up. We couldn't tell if the sheets had been changed and the towels did not look refreshed. However, the front desk clerk and housekeeping gentleman were very kind to help us and we changed sheets, wiped down the room and they brought us fresh towels. It was about 8:00 at night and after driving all day, we just wanted to come relax. The chair in the room had stains on it, the couch was really sagging and uncomfortable to sit on, the carpet smelled. It needed a good cleaning and furniture update. We will not be staying at this hotel again. The best thing about the hotel was the kindness of the three staff members we dealt with.
(Individual traveler, booked 1 room), from US flag
14-Jul-2020 Verified Review, stayed from Sat Jul 04 to Sun Jul 05 2020 at a $132.05 average nightly rate.
"July 27 2020 stay."
Overall Score3.0/ 5
My room was ready when I arrived. But it was obvious that it had not been vacuumed. Toenail clippings by the trash can on the floor. A long dark hair was in the sheets when I pulled back the covers The front desk were very nice. Breakfast was good. Plentiful and hot.
(Individual traveler, booked 1 room), from US flag
30-Jun-2020 Verified Review, stayed from Sat Jun 27 to Sun Jun 28 2020 at a $130.99 average nightly rate.
"Is this even a Holiday Inn??."
Overall Score1.0/ 5
Pros: The staff is friendly Cons: It's a dump, overpriced and unorganized If you are the least bit concerned about Covid 19 this is not the hotel for you. Contrary to what IHG / InterContinental Hotels Group says on their website about common spaces like the entrance door, elevators, lobby being cleaned multiple times a day. these spaces in this hotel don't appear to have been cleaned in days or longer. Upon arriving at the hotel I was unsure if I was at the right place since there was no sign that I could see saying this was a Holiday Inn. There was a sign a block or two down the hill, but nothing on the building. I had to get out of the car and walk up to see if it said Holiday Inn on the entrance doors. Once checked in, the room was basic at best. The cleaning job was not that great either. Handprints on the toilet and sink handle, smudges on the table. strange brown stains on the light switches. The room was also fairly hot and stuffy. There would have been a decent view out the window of the North Ga mountains, but there was a piece of the roof overhang dangling in front of my window and below looked like a small junk yard for no longer used hotel items. This was an overnight work trip for me, so I cleaned up what I could in the room quickly and made my way off to my job for the evening. When I returned the room was still hot and stuffy, but turning the unit off and on again as well as setting it 62 did get it going, but it took maybe two hours to cool the room down. Upon loading out the following morning the room key stopped working so after my first trip to the car I had to go back down to the front desk to get that sorted. A day or so later I noticed a charge on my credit card from the hotel; which was strange as the room had been prepaid three months in advance. At first I thought it was just a pending for incidentals that would disappear, but that was wishful thinking on my part as they had charged me again for the room. There is only one person who works there that can sort this out. After four calls to the hotel and two conversations with this person the charge is still currently on my credit card, but in dispute. I think for the price (headaches) you would probably do WAY better trying to set up a local rental or AirBnb in this area.
(Individual traveler, booked 1 room), from US flag
16-Jun-2020 Verified Review, stayed from Sat Jun 13 to Sun Jun 14 2020 at a $161.64 average nightly rate.
"Horrible"
Overall Score1.0/ 5
When arriving we were told the hot tub and pool were closed. Also, no breakfast was being served. We got to our room, settled in and found bloodstains in the first room in both white comforters. I am in property management, so I know they were from bed bugs. I also killed two bugs in this room, one spider and one ant. We contacted the front office and they offered to get us another room. I got the key and went to examine the room. The bedding didn't have any stains, which was positive. However, I did find a bedbug on the ceiling/wall. I brought this bedbug along with the photos of the bugs I killed and bloodstains to the front desk. He apologized and helped find us a new hotel to stay in down the road. However, we ended up having to pay WAY more than originally planned. This was a very disappointing experience. Side note. even the hotel down the road served grab and go breakfast. I do not see a reason why Holiday Inn did not offer the same. I will NOT be going back and really think Holiday Inn should reimburse us for the cost difference.
(Individual traveler, booked 1 room), from US flag
28-May-2020 Verified Review, stayed from Fri May 22 to Sun May 24 2020 at a $75.99 average nightly rate.
"Do not let Reservation Desk make reservations for your hotel."
Overall Score4.0/ 5
I wanted to cancel the reservation but was unable to. The wedding we were attending was canceled. I had made the reservation through TheKnot.com, where the couple had all their wedding information. The site used, as it turns out a third party for making the reservation. So when I called Holiday Inn Express folks they said, nothing they could do. I could never get ahold of the third party. held on line forever, then the only option was to leave a number and no one ever called me back, after multiple tries. The third party was Reservation Desk. You should ban them from taking reservations for your hotel. Holiday Inn Express and the parent company should not use them ever. When the wedding occurs next year, I will not make a reservation at your hotel just because of this experience, even though it wasn't your particular hotel's fault. Your parent company should have allowed me to cancel.
(Individual traveler, booked 1 room), from US flag
18-May-2020 Verified Review, stayed from Fri Apr 24 to Sat Apr 25 2020 at a $80.68 average nightly rate.
"Great."
Overall Score4.0/ 5
The room was very clean and staff was friendly and helpful. Would definitely stay here again. C. Winnett.
(Individual traveler, booked 1 room), from US flag
20-Aug-2019 Verified Review, stayed from Sat Aug 17 to Sun Aug 18 2019 at a $138.48 average nightly rate.
"Disappointed Stay"
Overall Score2.0/ 5
1. No WiFi 2. Missing security lock 3. Coffee pot broken 4. Hole in bathroom wall 5. Cracked bathroom mirror 6. Noisy refer.
(Individual traveler, booked 1 room), from US flag
29-May-2019 Verified Review, stayed from Sat Apr 20 to Mon Apr 22 2019 at a $84.24 average nightly rate.
3.5 out of 5. Based on 221 guest reviews

Details / Other Expenses

Floors: 0
Rooms: 76
Non Smoking Rooms: 0
Handicap Rooms: 0
Rooms with 1 Bed: 53
Suites: 73
Meeting Rooms: 0 View Spaces
Meeting Space: 623 sq. feet
Banquet Space: Holds 35 people
Policies / Expenses

Amenities / Features


  • Private car parking
  • Laundry facilities
  • Office or business center

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Hiawassee

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Hiawassee.

Feel free to use the Holiday Inn Express & Suites Hiawassee meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Hiawassee event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
General Meeting Room 23 x 26 x 9 623--/----40--2535--/--4035--
Close This

General Meeting Room

Room Type:
General Meeting Room
Total Size:
623 Sq. Mi
Dimensions:
23 x 26 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Holiday Inn Express & Suites Hiawassee

    How many rooms does Holiday Inn Express & Suites Hiawassee have?

    There are 76 sleeping rooms in the hotel.

    Is there any meeting space at Holiday Inn Express & Suites Hiawassee?

    Yes, they have 1 meeting room that can support various table layouts.

    Is there a gym at Holiday Inn Express & Suites Hiawassee?

    Yes, there is a gym/fitness area available on-site at the property.

    Is there a pool at Holiday Inn Express & Suites Hiawassee?

    Yes, there is a pool on-site at the property..

    Testimonials:

    Testimonials icon
    "I just want to say that you guys are GREAT! I have referred you to all of my friends and I thank you so much for all of your help." S.K. - Middletown, OH

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