ZODER'S INN & SUITES

402 Pkwy., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-230-4134
3 Star Resort Hotel in Sevier County
35.71739-83.51132
Check availability
Very Good
4.0/ 5

Based on 621 guest reviews

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  • Includes an outdoor pool
  • Comp. Breakfast
  • Fitness + Health Center
  • 45 rooms in hotel
  • 2 floors in property
  • Check-out time: 12:00 PM
  • Groups & Meetings rating of 10.0/10

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Room Types

Check Rates 1 King 1 Murphy Fireplace Coffee Maker Mini Frig Cable TV WiFi Private Bath Hair
Non-Smoking
Check Rates 1 King 1000 Sq Ft Living Room Jacuzzi Sauna Fireplace Cable TV WiFi Mini Frig
Non-Smoking
Check Rates 1 King 2 Double Beds 1 Murphy 2 Bath Kitchen Wood Burning Stove Balcony Cable
Non-Smoking
Check Rates 1 King Cable TV WiFi Coffee Maker Mini Frig Cable TV WiFi Private Bath Hair
Non-Smoking
Check Rates 1 King Jacuzzi Fireplace Coffee Maker Mini Frig Cable TV WiFi Private Bath Hair
Non-Smoking
Check Rates 2 Double Beds Coffee Maker Hairdryer Iron Ironing Board and A Small Refrigerator
Non-Smoking
Check Rates If It Is A Romantic Atmosphere That You Are Looking For We Suggest Our Beautiful Dream
Non-Smoking
Check Rates Private Balcony Over Stream 2 Double Beds Hairdryers Small Refrigerator Iron Ironing
Non-Smoking
Check Rates This Comfortable 1 King Bed Room Will Accommodate 2 People All Units Come Equipped
Non-Smoking
Check Rates This Comfortable Room with 2 Double Beds Will Hold Up To 4 People All Units Come Equipped
Non-Smoking
Check Rates This Room Is Stair Entry Only Small Refrigerator Coffee Maker Hairdryer Iron
Non-Smoking

Local Attractions

Dollywood, Ober Gatlinburg Ski Resort, Great Smoky Mountains National Park, miniature golf courses, Ripley's Aquarium, craftsmen fair, whitewater

Summary of Verified Reviews

Summary of 563 verified reviews

82
Very Good

Very good city hotel. Located near shopping areas and the city center. Great pool. Quite clean. Bar is awesome. Popular among couples.

“Great place for families” “I like the wine and cheese”

Good Overall Ranking Top 30% in city
Excellent City Hotel Top 1% in city
Excellent Family Hotel Top 1% in city
Best Bar In City
Best Pool In City

Good to know

  • Nice balcony

    “Private balcony” “Large balcony”

  • Great desserts & fruits

    “Wonderful pancake house” “Loved the biscuit and gravy”

  • Hotel is outdated

    “Older property” “Very old linen”

  • Friendly service

    “Staff was wonderful and extremely helpful” “Hotel staff was nice & friendly”

Review highlights

Bar

92/100
40 reviews

Excellent bar with great prices. Good wines.

“Milk and cookies were enjoyed” “Great coffee” “I like the wine and cheese”

Pool

90/100
77 reviews

Great but dirty pool.

“Indoor pool was just gorgeous” “The whole family loved the indoor pool” “Indoor pool and hot tub were perfect”

Value

90/100
55 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap.

“Free milk and cookies” “Fantastic value” “Free wine and cheese”

Location

89/100
120 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

“Easy walking distance of the aquarium” “Close to downtown shopping” “Easy to find, easy walking to resturants and shopping strips”

Food

86/100
55 reviews

Great food, especially desserts and snacks. Affordable restaurant with good side dishes.

“Wonderful pancake house” “Loved the biscuit and gravy” “Milk and cookies were enjoyed”

Service

84/100
147 reviews

Friendly and professional service with decent reception and housekeeping.

“Staff was wonderful and extremely helpful” “Cleaning staff was wonderful” “Staff was wonderful”

Cleanliness

71/100
85 reviews

Clean hotel facilities. Rooms relatively clean, but bathroom and pool area not clean enough.

“Clean everything” “Clean large suite” “Clean Pool”

Room

67/100
226 reviews

Decent beds, furniture, and room size. Mostly clean rooms, with great balconies and views. Small rooms and dirty bathrooms. Old, run-down rooms. Bad TV's and kitchenettes.

“No water pressure” “Noisy air conditioner” “Lock was broke”

Breakfast

65/100
55 reviews

Affordable, fairly tasty breakfasts.

“There free breakfast provided” “Nice variety of breakfast food” “Breakfast could be better”

Vibe

39/100
59 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Good choice for a city trip. Awesome for families. Nice for romantic trips.

“Older property” “Very old linen” “No elevator”

WiFi

17/100
17 reviews

Bad internet service.

“Wi-fi didn't work” “Slow wifi connection” “Wifi spotty”

Ranked top 18% by couples, with a score of 85

Good to know

  • Clean hotel facilities

    “Clean everything” “Clean experience”

  • Very quiet

    “Private balcony” “Quiet location”

  • Professional service

    “Staff went above and beyond”

  • Great shopping

    “Close to downtown shopping” “Short walk to shops”

Review highlights

Bar

93/100
7 reviews

Bar is awesome.

“Milk and cookies were enjoyed” “Great coffee” “I like the wine and cheese”

Value

92/100
10 reviews

Best value for money.

“Free milk and cookies” “Fantastic value” “Free wine and cheese”

Pool

89/100
12 reviews

Great pool.

“Indoor pool was just gorgeous” “The whole family loved the indoor pool” “Indoor pool and hot tub were perfect”

Location

87/100
38 reviews

Good location with shopping nearby but poor access to parking.

“Easy walking distance of the aquarium” “Close to downtown shopping” “Easy to find, easy walking to resturants and shopping strips”

Service

84/100
46 reviews

Reception is decent, with overall friendly and professional service.

“Staff was wonderful and extremely helpful” “Cleaning staff was wonderful” “Staff was wonderful”

Cleanliness

75/100
30 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Clean everything” “Clean large suite” “Clean Pool”

Room

71/100
64 reviews

Nice rooms and awesome views from the balconies. Rooms and beds are adequate. Little bathrooms and outdated rooms.

“View from our balcony was amazing” “Beds are absolutely amazing” “I loved the balcony”

Breakfast

64/100
21 reviews

Breakfast is average.

“There free breakfast provided” “Nice variety of breakfast food” “Breakfast was good”

Vibe

40/100
15 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Older property” “Very old linen” “No elevator”

WiFi

21/100
7 reviews

Bad internet service.

“Wi-fi didn't work” “Slow wifi connection” “Wifi spotty”

Ranked top 32% by families, with a score of 82

Good to know

  • Fair breakfast prices

    “There free breakfast provided” “Complimentary breakfast”

  • Affordable restaurant

    “Free milk and cookies” “Free wine and cheese”

  • Great desserts & fruits

    “Wonderful pancake house” “Loved the biscuit and gravy”

  • Affordable beverage prices

    “Free milk and cookies” “Complimentary wine”

Review highlights

Bar

92/100
10 reviews

Excellent bar with great prices.

“Milk and cookies were enjoyed” “Great coffee” “I like the wine and cheese”

Value

91/100
11 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap.

“Free milk and cookies” “Fantastic value” “Free wine and cheese”

Location

90/100
23 reviews

Great location.

“Easy walking distance of the aquarium” “Close to downtown shopping” “Easy to find, easy walking to resturants and shopping strips”

Pool

89/100
23 reviews

Great pool.

“Indoor pool was just gorgeous” “The whole family loved the indoor pool” “Indoor pool and hot tub were perfect”

Service

88/100
27 reviews

Friendly service.

“Staff was wonderful and extremely helpful” “Cleaning staff was wonderful” “Staff was wonderful”

Cleanliness

66/100
12 reviews

Room and bathroom cleanliness is lacking.

“Clean everything” “Carpet not clean” “Balcony furniture filthy”

Breakfast

66/100
12 reviews

Affordable, fairly tasty breakfasts.

“There free breakfast provided” “Nice variety of breakfast food” “Enjoy breakfast”

Room

61/100
41 reviews

Balconies are great with lovely views and room size is OK. Rooms are quite clean with standard beds but poorly-maintained with dirty bathrooms.

“No water pressure” “Noisy air conditioner” “Lock was broke”

Vibe

36/100
7 reviews

Poor vibe. Hotel is outdated.

“Older property” “Very old linen” “No elevator”

WiFi

15/100
7 reviews

Bad internet service.

“Wi-fi didn't work” “Slow wifi connection” “Wifi spotty”

Good to know

  • Nice balcony

    “Private balcony” “Large balcony”

  • Great desserts & fruits

    “Wonderful pancake house” “Loved the biscuit and gravy”

  • Friendly service

    “Staff was wonderful and extremely helpful” “Hotel staff was nice & friendly”

  • Hotel is outdated

    “Older property” “Very old linen”

Review highlights

Bar

92/100
39 reviews

Excellent bar with great prices. Good wines.

“Milk and cookies were enjoyed” “Great coffee” “I like the wine and cheese”

Pool

90/100
76 reviews

Great but dirty pool.

“Indoor pool was just gorgeous” “The whole family loved the indoor pool” “Indoor pool and hot tub were perfect”

Value

90/100
54 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap.

“Free milk and cookies” “Fantastic value” “Free wine and cheese”

Location

89/100
118 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

“Easy walking distance of the aquarium” “Close to downtown shopping” “Easy to find, easy walking to resturants and shopping strips”

Service

84/100
144 reviews

Friendly and professional service with decent reception and housekeeping.

“Staff was wonderful and extremely helpful” “Cleaning staff was wonderful” “Staff was wonderful”

Cleanliness

71/100
84 reviews

Clean hotel facilities. Rooms relatively clean, but bathroom and pool area not clean enough.

“Clean everything” “Clean large suite” “Clean Pool”

Room

67/100
224 reviews

Decent beds, furniture, and room size. Mostly clean rooms, with great balconies and views. Small rooms and dirty bathrooms. Old, run-down rooms. Bad TV's and kitchenettes.

“No water pressure” “Noisy air conditioner” “Lock was broke”

Breakfast

66/100
52 reviews

Affordable, fairly tasty breakfasts.

“There free breakfast provided” “Nice variety of breakfast food” “Breakfast included”

Vibe

39/100
58 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Older property” “Very old linen” “No elevator”

WiFi

14/100
16 reviews

Bad internet service.

“Wi-fi didn't work” “Slow wifi connection” “Wifi spotty”

Ranked top 15% by couples, with a score of 86

Good to know

  • Old rooms

    “Very old linen”

  • Poor access to parking

  • Clean hotel facilities

    “Clean everything” “Clean experience”

  • Very quiet

    “Private balcony” “Quiet location”

Review highlights

Bar

93/100
7 reviews

Bar is awesome.

“Milk and cookies were enjoyed” “Great coffee” “I like the wine and cheese”

Value

92/100
10 reviews

Best value for money.

“Free milk and cookies” “Fantastic value” “Free wine and cheese”

Pool

89/100
12 reviews

Great pool.

“Indoor pool was just gorgeous” “The whole family loved the indoor pool” “Indoor pool and hot tub were perfect”

Location

87/100
38 reviews

Good location with shopping nearby but poor access to parking.

“Easy walking distance of the aquarium” “Close to downtown shopping” “Easy to find, easy walking to resturants and shopping strips”

Service

84/100
46 reviews

Reception is decent, with overall friendly and professional service.

“Staff was wonderful and extremely helpful” “Cleaning staff was wonderful” “Staff was wonderful”

Cleanliness

75/100
30 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Clean everything” “Clean large suite” “Clean Pool”

Room

72/100
64 reviews

Nice rooms and awesome views from the balconies. Rooms and beds are adequate. Little bathrooms and outdated rooms.

“View from our balcony was amazing” “Beds are absolutely amazing” “I loved the balcony”

Breakfast

65/100
20 reviews

Breakfast is average.

“There free breakfast provided” “Nice variety of breakfast food” “Enjoy breakfast”

Vibe

40/100
15 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Older property” “Very old linen” “No elevator”

WiFi

21/100
7 reviews

Bad internet service.

“Wi-fi didn't work” “Slow wifi connection” “Wifi spotty”

Ranked top 27% by families, with a score of 83

Good to know

  • Affordable restaurant

    “Free milk and cookies” “Free wine and cheese”

  • Great desserts & fruits

    “Wonderful pancake house” “Loved the biscuit and gravy”

  • Affordable beverage prices

    “Free milk and cookies” “Complimentary wine”

  • Great pool

    “Indoor pool was just gorgeous” “The whole family loved the indoor pool”

Review highlights

Bar

92/100
9 reviews

Excellent bar with great prices.

“Milk and cookies were enjoyed” “Great coffee” “I like the wine and cheese”

Value

91/100
10 reviews

Best value for money. Well priced restaurant and bar.

“Free milk and cookies” “Fantastic value” “Free wine and cheese”

Location

90/100
23 reviews

Great location.

“Easy walking distance of the aquarium” “Close to downtown shopping” “Easy to find, easy walking to resturants and shopping strips”

Pool

89/100
22 reviews

Great pool.

“Indoor pool was just gorgeous” “The whole family loved the indoor pool” “Indoor pool and hot tub were perfect”

Service

88/100
26 reviews

Friendly service.

“Staff was wonderful and extremely helpful” “Cleaning staff was wonderful” “Staff was wonderful”

Breakfast

68/100
10 reviews

Breakfast is average.

“There free breakfast provided” “Nice variety of breakfast food” “Breakfast was good”

Cleanliness

66/100
11 reviews

Room cleanliness is acceptable.

“Clean everything” “Carpet not clean” “Balcony furniture filthy”

Room

63/100
39 reviews

So-so beds and rooms, but balconies are nice with great views. Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size.

“No water pressure” “Noisy air conditioner” “Lock was broke”

Vibe

37/100
6 reviews

Poor vibe. Hotel is outdated.

“Older property” “Very old linen” “No elevator”

WiFi

14/100
6 reviews

Bad internet service.

“Wi-fi didn't work” “Slow wifi connection” “Wifi spotty”

Review Semantics by TrustYou

Property Description

Considered by many to be the finest resort in the Smoky Mountains, Best Western Zoder's Inn offers you the convenience of being located right on main street in Downtown Gatlinburg and the luxury of being secluded on six peaceful acres beside a beautiful mountain stream. At Zoder's Inn, your vacation can be as energetic or as relaxed as you choose for it to be. Enjoy a swim in our outdoor pool, or you may prefer our indoor pool - complete with waterfall. For our very small guests, there is even a wading pool. Tone up those muscles in our Exercise Room, and then let the Hydra-Spa refresh and revive you. After a fun-filled day of shopping or visiting the attractions, come home to Zoder's. Relax to the sounds of the soothing mountain stream on your balcony and enjoy the beauty and colors of nature or curl up beside your fireplace with a good book.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2005
Floors: 2
Rooms: 45
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 54
Handicap Rooms: 2
Suites: 45
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 110 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 5.0 Mi
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
Individual cancel policy is 7 days. Group cancel policy is 30 days.
Nightly Parking: 0
Typical Group Deposit: 50%
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Charge for early check out
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Knoxville McGhee Tyson Airport is 47 miles from the hotel. shuttle Rocky Top, A-Plus Taxi.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free Continental Breakfast. Biscuits & Gravy, Fresh Fruit, Toast, Bagels, Danish, Cereal, Juices

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