SpringHill Suites Charlotte City Center

Overview
311 East 5th St., Charlotte, NC 28202 United States
near Exit 10 on I-77 (~1.2mi)
Call to book 1-800-219-2797 by Res.ai
Group Sales: 1-800-906-2871
AI Insight

This hotel offers a variety of amenities including a bar/lounge, gym, spa, and a complimentary buffet breakfast.

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We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Free WiFi
Free continental breakfast
Fitness facilities
Valet parking (surcharge)
Select your room
4.0
01-Jun-2026
"Very clean and nice location and staff"

Great Time.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sat May 30 to Sun May 31 2026 at a $229.00 average nightly rate.
4.0
10-Nov-2025
"Panthers/Lakers sports weekend"

Overall I was satisfied with my stay. One might think that the trains are noisy but it was tolerable. Our room was clean and the cleaning staff were very friendly and welcoming. As for the daily breakfast, the oatmeal was good but would have liked more fruit options. The set up was clean and well stocked. Lastly the two ladies working the bar were very nice and friendly as was the young lady who worked the front desk on Monday during the day.

(Individual traveler, booked 1 room)
Verified Review, stayed from Mon Nov 10 to Tue Nov 11 2025 at a $257.99 average nightly rate.
View all reviews

Check-In 4:00 PM - midnight

Check-Out 11:00 AM

Year of Last Renovation: 2017

Floors: 16

Rooms: 195

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 195

Handicap Rooms: 4

Suites: 195

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 1

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: 0.3 Mi

Dist. to Nearest Gym: 0.3 Mi

Ownership: SREE hotels

Nightly Parking: $25

Total Taxes: 15.25%

Total Misc Fees: $0.00 USD

Cancellation: 24 hours in advance

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • 24-hour front desk
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Ballroom
  • Banquet hall
  • Biodegradable/compostable stirrers
  • Biodegradable/compostable straws
  • Business center
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Check In: 4:00 PM - midnight
  • Check Out: 11:00 AM
  • Coffee/tea in common areas
  • Conference space
  • Conference space size (feet) - 4090
  • Conference space size (meters) - 380
  • Daily
  • Double-glazing on all windows
  • Dry cleaning/laundry service
  • Elevator
  • Elevator door width (centimeters) - 107
  • Elevator door width (inches) - 42
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Free WiFi
  • Free breakfast
  • Free buffet breakfast
  • Free continental breakfast
  • Free newspapers in lobby
  • Free wired internet
  • Housekeeping on request
  • Internet access in public areas - high speed
  • LGBTQIA+ friendly
  • Laundry facilities
  • Meeting rooms
  • No accessible shuttle
  • No rollaway/extra beds available
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Parking height restrictions apply
  • Pets not allowed
  • Professional property host/manager
  • Property does not require health documentation at check-in
  • Recycling
  • Registration desk height (centimeters) - 86
  • Registration desk height (inches) - 34
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Stair-free path to entrance
  • Valet parking (surcharge)
  • Vending machine
  • Visual alarms in hallways
  • Water dispenser
  • Water-efficient showers only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Buffet breakfast, complimentary Hot breakfast, complimentary

Free Wifi

Contactless check-out is available

Essential workers only - NO

Customize your free breakfast with Greek yogurt and oatmeal with a toppings bar

Free Wi-Fi in all areas of the hotel

Spacious suite workspaces and a 24-hour business center

24-hour market offering common food and beverage options

Soft, comfortable beds with fluffy pillows

Sparkling swimming pools and hot tubs based on location

The SpringHill Suites by Marriott highlights above are subject to change without notice.

Day 1

Breakfast Amelie's French Bakery - Charming bakery offering a variety of pastries, sandwiches, and coffee. Located 0.5 miles from the hotel.
Lunch Cowbell Burger & Whiskey Bar - Casual eatery serving gourmet burgers and a wide selection of whiskeys. Located 0.2 miles from the hotel.
Dinner The Capital Grille - Upscale steakhouse known for its dry-aged steaks and extensive wine list. Located 0.3 miles from the hotel.
Activity NASCAR Hall of Fame - Interactive museum showcasing the history of NASCAR. Located 0.4 miles from the hotel.

Day 2

Breakfast The Original Pancake House - Popular breakfast spot known for its fluffy pancakes and omelettes. Located 0.6 miles from the hotel.
Lunch Soul Gastrolounge - Trendy gastropub serving creative small plates and craft cocktails. Located 1.2 miles from the hotel.
Dinner Fahrenheit - Rooftop restaurant offering American cuisine and stunning views of the city skyline. Located 0.7 miles from the hotel.
Activity Discovery Place Science - Hands-on science museum with interactive exhibits and an IMAX theater. Located 0.8 miles from the hotel.

Day 3

Breakfast Sunflour Baking Company - Cozy bakery serving freshly baked goods and artisanal coffee. Located 0.4 miles from the hotel.
Lunch Viva Chicken - Peruvian rotisserie chicken and Latin sides in a casual setting. Located 0.7 miles from the hotel.
Dinner 5Church Charlotte - Stylish restaurant offering a modern American menu in a converted church. Located 0.3 miles from the hotel.
Activity The Mint Museum - Art museum showcasing a diverse collection of American, European, and contemporary art. Located 0.6 miles from the hotel.

FAQs about SpringHill Suites Charlotte City Center

What time is check in?

Check in time is 4:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SpringHill Suites Charlotte City Center have?

There are 195 rooms in the property.

Is there any meeting space at SpringHill Suites Charlotte City Center?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at SpringHill Suites Charlotte City Center?

Buffet breakfast, complimentary Hot breakfast, complimentary

How much does internet cost?

Free Wifi

Is there a gym at SpringHill Suites Charlotte City Center?

Yes, there is a gym/fitness area available on-site at the property.

Is there shuttle service at SpringHill Suites Charlotte City Center?

Charlotte Douglas International Airport

Meeting Rooms and Banquet Rooms at SpringHill Suites Charlotte City Center

Below are the meeting, banquet, conference and event spaces at SpringHill Suites Charlotte City Center.

Feel free to use the SpringHill Suites Charlotte City Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Charlotte event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Hornets Nest
1000 x 1000 x 20 • 3100 sqft.
Banquet
150/--
Banquet Space Layout
Crescent
150
Crescent Tables Layout
Classroom
200
Classroom Meeting Layout
Hollow Square
50
Hollow Square Table Layout
U-Shape
40
U Shape Meeting Layout
Boardroom
74
Boardroom Meeting Space
Theater
250
Theater Layout
Reception
200
Reception Desk for Meeting
Room Details
Stylish lobbies with functional spaces, natural light and free Wi-Fi - ideal for working and meeting.
Room Type:Lobby
Floor Level:16
Windows:15
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
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