The Willows Hotel

555 West Surf St., Chicago, IL 60657 United States (USA) near Exit 48a on I-94 (~1.8mi)
View Map Reservations: 1-800-760-7718
3.0 Star Property
41.934303-87.643684
+1-800-760-7718
Check availability
Very Good
4.0/5

Based on 725 guest reviews

Show Guest Reviews
  • Complimentary breakfast is offered
  • 55 sleeping rooms in hotel
  • 4 floors in hotel
  • 4 suites in hotel
  • Check in: 3:00 pm
  • Check out: 11:00 am
  • Group booking rating of 10.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates1 Queen Bed
Non-smoking
Check ratesCompact Room Queen Bed
Non-smoking
Check ratesDeluxe Double Room 2 Queen Beds
Non-smoking
Check ratesDeluxe Queen Room with 2 Queen Beds
Non-smoking
Check ratesDeluxe Room
Non-smoking
Check ratesDeluxe Room 2 Queen Beds
Non-smoking
Check ratesDouble Deluxe 2 Queen Beds
Non-smoking
Check ratesDouble Executive King Bed
Non-smoking
Check ratesDouble Studio
Non-smoking
Check ratesExecutive Room
Non-smoking
Check ratesExecutive Room 1 King Bed
Non-smoking
Check ratesPetite Queen Room
Non-smoking
Check ratesPetite Room Queen Bed
Non-smoking
Check ratesQuadruple Deluxe 2 Queen Beds
Non-smoking
Check ratesQueen Compact Room
Non-smoking
Check ratesQueen Standard Room
Non-smoking
Check ratesStandard Room, King or Two Doubles
Non-smoking

Local attractions

Lincoln Park Zoo, Wrigley Field, Navy Pier, Lake Michigan

Verified reviews of The Willows Hotel

Below are the verified reviews from guests that we have booked in recently:
"Great Hotel & Exceptional Staff"
Overall score4.0/ 5
The staff at this hotel is incredible. The front desk staff in particular went well above and beyond to assist me. The location is great and the room is clean and pleasant. Strongly recommended.
(Individual traveller, booked 1 room), from US flag
21-Aug-2022 Verified review, stayed from Thu Aug 18 to Fri Aug 19 2022 at a $218.99 average nightly rate.
"Coffee in lobby was awful!"
Overall score4.0/ 5
You need to have good coffee in the lobby. This is really important for starting your day!
(Individual traveller, booked 1 room), from US flag
24-Apr-2022 Verified review, stayed from Fri Apr 22 to Sun Apr 24 2022 at a $235.49 average nightly rate.
"Staff is fantastic!"
Overall score5.0/ 5
I will stay again.
(Individual traveller, booked 1 room), from US flag
19-Sep-2021 Verified review, stayed from Thu Sep 16 to Fri Sep 17 2021 at a $200.99 average nightly rate.
4.0 out of 5. Based on 725 guest reviews

Property description

The Willows is among the most conveniently located Chicago area hotels for virtually any traveler. The hotel resides on a beautiful residential street, and there are many options for dining and nightlife around the corner. The CTA brown line train is a quick walk from the hotel, and downtown Chicago just a few stops away. Guests can enjoy daily continental breakfast, 24 hour coffee and tea, and fresh cookies in the afternoon. Included for all guests is access to Fitness 19, a full gym and fitness center across the street. Guest room options include fully stocked minibars, luxury bath products, extra seating, complimentary WiFi, comfortable work desks, as well as expanded cable options.

Details / Other expenses

Check-in: 3:00 pm
Check-out: 11:00 am
Year of last renovation: 2012
Floors: 4
Rooms: 55
Corridors: All rooms have interior hallways
Non-smoking rooms: 55
Rooms with disabled access:
Suites: 4
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 0
Dist. to food/bars: 0.3 Miles
Dist. to the nearest gym: 0.3 Miles
Policies / Expenses
Cancellation:
48 hour individual cancellation policy, group cancellation policies vary.
Nightly parking: $22
Total taxes: 17.40%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Fax available
  • Free WiFi Internet
  • Movies in room
  • Quiet location
  • Refrigerator
  • Self controlled heating/cooling system
  • Tea and coffee making facilities
  • Telephone in all rooms
  • TV - Free Cable
  • Voicemail

Airport & shuttle information

O'Hare International is 15 miles away, and Midway is 17 miles away. Taxi approximately $25-30, and train fare is $2.25.

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Complimentary deluxe continental breakfast available daily from 7 am to 10 am.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Internet/Wi-Fi

Complimentary WiFi available throughout the hotel and all guest rooms.

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FAQs about The Willows Hotel

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does The Willows Hotel have?

There are 55 sleeping rooms in the hotel.

What kind of breakfast is at The Willows Hotel?

Complimentary deluxe continental breakfast available daily from 7 am to 10 am.

How much does internet cost?

Complimentary WiFi available throughout the hotel and all guest rooms.

Can I get a AAA rate at The Willows Hotel?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at The Willows Hotel?

Sorry, this hotel does not offer senior hotel discounts at this time.

Testimonials:

Testimonials icon
"I found this service extremely helpful and prompt. I was able to find exactly what I was looking for in a very quick time period. I would definitely use this service again should I need to and I will recommend it to others." S.C. - Alberta, Canada

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