Holiday Inn Grand Rapids - South, an IHG Hotel

6569 Clay Ave. Sw, Grand Rapids, MI 49548 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
42.842670-85.674850
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.5/5

Based on 204 guest reviews

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  • Has indoor swimming pool
  • Free comp. breakfast
  • Access to gym on-site
  • Hotel has 79 rooms
  • 4 floors in property
  • 16 suites in property
  • Check in time: 3:00 PM
  • Group score of 7.5/10
  • Hotel has 6 meeting rooms

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Mobility
Non-Smoking
Check Rates1 King Bed Hearing Mobility Accessible
Non-Smoking
Check Rates1 King Bed Premium
Non-Smoking
Check Rates1 King Bed Premium This Room Comes with 4 Pool Passes Relax in This Comfortable Over
Non-Smoking
Check Rates1 King Bed Standard This Room Comes with 2 Pool Passes Room Includes Mircrowave
Non-Smoking
Check Rates1 King Bed Standard with Sofa Bed
Non-Smoking
Check Rates1 King Bed Standard with Sofa Bed This Room Comes with 4 Pool Passes and Full Size Sofa
Non-Smoking
Check Rates1 King Bed with Sofa Bed
Non-Smoking
Check Rates1 King Bed with Sofa Bed 1 King Bed and 1 Double Sofa Bed
Non-Smoking
Check Rates1 King Hear Mobility Accessible Tub This Room Comes with 4 Pool Passes Accessibility
Non-Smoking
Check Rates1 King Premium Hear Accessible Roll in Shower
Non-Smoking
Check Rates1 King Premium Hear Accessible Roll in Shower This Room Comes with 4 Pool Passes Accessibility
Non-Smoking
Check Rates1 King Premium Hearing Accessible Roll in Shower
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Hearing Mobility Accessible
Non-Smoking
Check Rates2 Queen Beds Standard This Room Comes with 4 Pool Passes Increased Floor Space
Non-Smoking
Check Rates2 Queen Hear Mobility Accessible Tub
Non-Smoking
Check Rates2 Queen Hear Mobility Accessible Tub This Room Comes with 5 Pool Passes Accessibility Meets
Non-Smoking
Check Rates2 Queen Hearing Mobility Accessible Tub
Non-Smoking
Check RatesAccessible Mobility
Non-Smoking
Check RatesAccessible Mobility 2 Double Beds
Non-Smoking
Check RatesFeaturing Newly Renovated Guest Rooms and Public Areas Guests Will Enjoy 1 King Bed Premium This Roo
Non-Smoking
Check RatesFeaturing Newly Renovated Guest Rooms and Public Areas Guests Will Enjoy 1 King Bed Standard This Ro
Non-Smoking
Check RatesFeaturing Newly Renovated Guest Rooms and Public Areas Guests Will Enjoy 1 King Bed Standard with So
Non-Smoking
Check RatesFeaturing Newly Renovated Guest Rooms and Public Areas Guests Will Enjoy 1 King Hear Mobility Access
Non-Smoking
Check RatesFeaturing Newly Renovated Guest Rooms and Public Areas Guests Will Enjoy 1 King Premium Hear Accessi
Non-Smoking
Check RatesFeaturing Newly Renovated Guest Rooms and Public Areas Guests Will Enjoy 2 Queen Beds Standard This
Non-Smoking
Check RatesFeaturing Newly Renovated Guest Rooms and Public Areas Guests Will Enjoy 2 Queen Hear Mobility Acces
Non-Smoking
Check RatesFeaturing Newly Renovated Guest Rooms and Public Areas Guests Will Enjoy Standard Room When You Arri
Non-Smoking
Check RatesPremium Room 1 King Bed
Non-Smoking
Check RatesPremium Room 1 King Bed Accessible Roll in Shower
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking

Local Attractions

Downtown Grand Rapids, Devos Convention Center, Gerald R Ford International Airport, Tanger Outlet Mall, Rivertown Crossings Mall, Fredrick Meijer Gardens, John Ball Zoo, Craig's Cruisers, fast food and restaurants such as, Logan's, Applebee's, Panera Bread, Chili's

Verified Reviews of Holiday Inn Grand Rapids South

Below are the verified reviews from guests that we have booked recently:
"Christmas Break"
Overall Score4.0/ 5
We stayed at this holiday inn Express over Christmas break and the kids loved it. They are ages 7 and 5. Pools were great and are only three foot 6" deep and the little splash pad area is only ankle deep in adults. Breakfast was great, one morning was sausages, eggs and biscuits and gravy for the hot food,and the next morning sausages, french toast, omletes. Also had a pancake machine that was working and lots of choices for cold food. Boiled egg, cereal, yogurt, toast, jelly, peanut butter. Lots of coffee and creamer. Our rooms were also great, had a little issue with the thermostat not working but they fixed it right away and also a plugged toilet but they came within five minutes to fix that to. Our TV was working fine and we also brought our own DVD and vhs player and home videos and plugged them into the TV and those worked great to. Money got stuck in the vending machine and the check in clerk actually came and helped us with that gave us a great deal on the candy. The towels were empty for the pool area but that wasn't a big deal for us. This is our third time we've been to this hotel. Kids ask all year to go back. Also close by is a Wendys, McDonald's, Burger King and Subway. And Speedway gas station which had kids Tylenol we needed for a headach. Also a bread thrift store on the corner. Overall our kids loved it and we had an enjoyable time once again. Thanks holiday inn staff for helping us have happy kids for Christmas!
(Individual traveler, booked 1 room), from US flag
03-Jan-2020 Verified Review, stayed from Wed Dec 25 to Thu Dec 26 2019 at a $129.99 average nightly rate.
"Unprofessional"
Overall Score2.0/ 5
My room was booked incorrectly by your corporate 800 number so my entire stay with you was uncomfortable due to the room size. I was booked into a regular queen room instead of a queen suite. Management never contacted me as the front desk staff told me would happen. The staff didn't seem concerned about my situation at all.
(Individual traveler, booked 1 room), from US flag
30-Jul-2019 Verified Review, stayed from Thu Jul 18 to Sun Jul 21 2019 at a $206.66 average nightly rate.
"Not the best experience."
Overall Score3.0/ 5
Booked room on line for cheerleading event. While the rooms were way over priced, I decided to book anyway knowing all the hotels were hiking up prices for the busy weekend. When I arrived to check in, I was told they don't have two beds available every thing is sold out. We settled for the one bed and fold out couch. I then was aksed for my credit card for a $100 security deposit. She told me it would hold until I checked out the following day. By the time we got into our room I checked my bank account and realized I was charged $172. Called the front desk to ask why I was charged extra and they said fees and taxes, which I'd already previously paid for the $212 room. She went on to tell me it would be held for two 10 days. This was our spending money. Needless to say, this is not one of my best Holiday inn Express experiences.
(Individual traveler, booked 1 room), from US flag
20-Jan-2019 Verified Review, stayed from Sat Jan 19 to Sun Jan 20 2019 at a $170.88 average nightly rate.
3.5 out of 5. Based on 204 guest reviews

Property Description

Newly Renovated Holiday Inn Grand Rapids South, featuring Toast to Toast restaurant and bar! Come stay with us and experience a new level of accommodations and service. This hotel offers 79 guest rooms, which include king & 2 queen beds and suites.. All guest rooms include a refrigerator, microwave, Keurig coffeemaker, 50" cable television set and free high speed internet access. Hotel features a 10,000 sq foot splash pad and kiddie activity pool. The hotel also has a business center, fitness center, guest laundry, free USA Today newspaper, meeting rooms, electronic guest room key locks, bus & RV parking, 100% non smoking rooms, hearing and visually impaired & handicap accessible guest rooms. Restaurants and shopping nearby.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2020
Floors: 4
Rooms: 79
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 79
Handicap Rooms: 6
Rooms with 1 Bed: 3
Rooms with 2 Beds: 76
Suites: 16
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 6 View Spaces
Meeting Space: 8409 sq. feet
Banquet Space: Holds 519 people
Dist. to Food/Bars: 0.3 Mi
Lounge/Bar Hours: 5pm - 11pm
FEMA Approved: Yes
Pool Info:
Our pool is open daily from 9am-10pm and features and indoor splash pad, activity pool with tipping buckets and shooter slides (120lbs or less), vortex pool, lap pool and hot tub (16 years or older to use).
Ownership: Byron Hospitality Inc
Policies / Expenses
Cancellation:
Sunday - Thursday 24 hr cxl policy or the 1st night is chargedFriday & Saturday 48hr cxl policy or the 1st night is charged
Nightly Parking: 0.00
Total Taxes: 15.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Food and Beverage Tax: 6.00% (State Sales Tax)
Audio Visual Tax: 0.00%
Other Tax: 9.00% (County / Local Tax)
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 0.00 Per Item
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Shipping Handling Fee: 0.00 Per Item
Additional Person Fee: 0.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Additional Room Fees: 0.00 Per Night
Food and Beverage Service Charge: 20.00%
Audio Visual Service Charge: 25.00 Per Hour
Banquet Labor Fees: 0.00 Per Hour
Banquet Bartender Fees: 25.00 Per Hour
Chef Attendant Fees: 0.00 Per Night
Avg. Continental Breakfast Cost: 6.99 Per Person
Avg. Plated Breakfast Cost: 9.99 Per Person
Avg. Buffet Breakfast Cost: 10.99 Per Person
Avg. Plated Lunch Cost: 11.99 Per Person
Avg. Buffet Lunch Cost: 10.99 Per Person
Avg. Boxed Lunch Cost: 7.99 Per Person
Avg. Plated Dinner Cost: 17.99 Per Person
Avg. Buffet Dinner Cost: 16.99 Per Person
Morning Break Cost: 8.99 Per Person
Afternoon Break Cost: 8.99 Per Person
Banquet Gallon of Coffee: 0.00 Per Person
Banquet Soda: 1.75 Per Person
Banquet Bottled Water: 2.00 Per Person
Banquet Hosted Bar: 10.99 Per Person/Per Hour (Multiple Packages)
Banquet Reception w Hors d'oeuvres: 6.99 Per Person/Per Hour (Multiple Options)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Voicemail

Airport & Shuttle Information

Gerald Ford International Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is available from our on-site restaurant, Toast to Toast, daily until 10am. The menu features a selection of thoughtfully selected small bites or large platters, and specialty coffee beverages.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Parking is free of charge.

Internet / WiFI

We offer free Wi-Fi to all of our guests.

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Previously known as:
Crossroads Conferance Center, Holiday Inn Express South, Holiday Inn Express South Grand Rapids, Holiday Inn Express Grand Rapids South

Seasonality and Projections at Holiday Inn Grand Rapids - South, an IHG Hotel

Rate fluctuations of Holiday Inn Grand Rapids - South, an IHG Hotel

The graph above is fluctuations of room rates for both group rates and the lowest online individual prices our system could find at the time the group offer was placed. The lowest group/meeting rate displayed is 19.2% in the month of May 2019 and the highest average individual rate is $171 in the month of April 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Grand Rapids - South, an IHG Hotel in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Holiday Inn Grand Rapids - South, an IHG Hotel

Below are the meeting, banquet, conference and event spaces at Holiday Inn Grand Rapids - South, an IHG Hotel.

Feel free to use the Holiday Inn Grand Rapids - South, an IHG Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Grand Rapids event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Great Lakes Ballroom 130 x 48 x 14 7000450/50030035015017815039/31600450350
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Great Lakes Ballroom

Crossroads Banquet & Conference Center, a newly built 5 star facility, blends leading edge technology with sophisticated elegance. Our ultra modern conference center provides you with smart solutions, and allows our professional staff to easily facilitate your banquet, reception, and corporate business needs. Ensuring professional quality presentations in any setting is paramount! We offer an impressive audio visual, multi-media system with advanced features allowing for greater collaboration and presentation control within your function setting. All video and sound systems are fully integrated with wireless and hard wired access to four DLP video projection systems with automated screens.It’s not all about work. Crossroads Banquet & Conference Center offers the perfect setting for your wedding, and banquet reception event. Our experienced event planners will exceed your expectations and can assist you with making your special occasion a total success.
Room Type:
Ballroom
Total Size:
7000 Sq. Mi
Dimensions:
130 x 48 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
15
Columns:
0
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
.
Great Lakes Ballroom Meeting Space Thumbnail 1
Great Lakes Ballroom Meeting Space Thumbnail 2
Great Lakes Ballroom Meeting Space Thumbnail 3
Photo of Great Lakes Ballroom
Superior
28 x 48 x 14 134480/10065726050608/71498072
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Superior

This is one of four break out rooms.
Room Type:
Ballroom Section
Total Size:
1344 Sq. Mi
Dimensions:
28 x 48 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
.
Michigan
28 x 48 x 14 134480/10065726050608/71498072
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Michigan

Room Type:
Ballroom Section
Total Size:
1344 Sq. Mi
Dimensions:
28 x 48 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
7
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
.
Huron
28 x 48 x 14 134480/10065726050608/71498072
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Huron

Room Type:
Ballroom Section
Total Size:
1344 Sq. Mi
Dimensions:
28 x 48 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
7
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
.
Ontario
28 x 48 x 14 134480/10065726050608/71498072
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Ontario

Room Type:
Ballroom Section
Total Size:
1344 Sq. Mi
Dimensions:
28 x 48 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
7
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
.
Board Room 25 x 25 x 14 62524/2412241212124/3302424
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Board Room

Room Type:
Boardroom
Total Size:
625 Sq. Mi
Dimensions:
25 x 25 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
.
Byron Room 28 x 28 x 14 784--/----42322525--/--6030--
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Byron Room

Room Type:
General Meeting Room
Total Size:
784 Sq. Mi
Dimensions:
28 x 28 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Holiday Inn Grand Rapids South

    What time is check in?

    Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Holiday Inn Grand Rapids South have?

    There are 79 sleeping rooms in the hotel.

    Is there any meeting space at Holiday Inn Grand Rapids South?

    Yes, they have 6 meeting rooms that can support various table layouts.

    What kind of breakfast is at Holiday Inn Grand Rapids South?

    Breakfast is available from our on-site restaurant, Toast to Toast, daily until 10am. The menu features a selection of thoughtfully selected small bites or large platters, and specialty coffee beverages.

    What parking is available at Holiday Inn Grand Rapids South?

    Parking is free of charge.

    How much does internet cost?

    We offer free Wi-Fi to all of our guests.

    Can I get a AAA rate at Holiday Inn Grand Rapids South?

    Sorry, this hotel does not offer AAA hotel discounts at this time.

    Can I get a Senior or AARP rate at Holiday Inn Grand Rapids South?

    Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King Bed Premium This Room Comes with 4 Pool Passes Relax in This Comfortable Over

    Is there a gym at Holiday Inn Grand Rapids South?

    Yes, there is a gym/fitness area available on-site at the property.

    Is there a pool at Holiday Inn Grand Rapids South?

    Yes, there is a pool on-site at the property. Our pool is open daily from 9am-10pm and features and indoor splash pad, activity pool with tipping buckets and shooter slides (120lbs or less), vortex pool, lap pool and hot tub (16 years or older to use)..

    Testimonials:

    Testimonials icon
    "A terrific service, smartly presented and assuredly handled. A welcome time saver and an invaluable resource!!!!" J.J - Atlanta, GA

    Find out more Check Rates