Quality Inn

11717 Campbell Lakes Dr., Knoxville, TN 37934 United States (USA) near Exit 373 on I-40 (~0.1mi)
View Map Reservations: 1-800-760-7718
2.0 Star Property
35.896850-84.175350
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 419 guest reviews

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  • Our hotel comes with an outdoor pool
  • Free breakfast available
  • Hotel has 51 rooms
  • Hotel has 2 floors
  • Check in time: 3:00 PM
  • Check out time: 11:00 AM
  • Group booking rating of 7.4/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Accessible
Non-Smoking
Check Rates1 King Bed
Smoking    Non-Smoking
Check Rates1 King Bed - Free WiFi, Microwave, Refrigerator Desk
Non-Smoking
Check Rates1 King Bed - Wireless Internet Desk with Ergonomic Chair Tea and Coffee in
Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates1 King Bed Accessible - Free WiFi, Microwave, Refrigerator Desk
Non-Smoking
Check Rates1 King Bed Accessible 1 King Bed
Non-Smoking
Check Rates1 King Bed Deluxe - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates1 King Bed Deluxe Jacuzzi Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates1 King Bed Jacuzzi Deluxe - Free WiFi, Microwave, Minifridge Coffeemaker
Smoking
Check Rates1 King Bed Jacuzzi Deluxe - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates1 King Bed Jacuzzi Suite - Free WiFi, Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Jacuzzi Suite - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates1 King Bed Jetted Tub
Smoking    Non-Smoking
Check Rates1 King Bed Jetted Tub 1 King Bed
Smoking    Non-Smoking
Check Rates1 King Bed Suite
Smoking    Non-Smoking
Check Rates1 King Bed Suite - Free WiFi, Microwave, Refrigerator Desk
Non-Smoking
Check Rates1 King Bed Suite Larger Unit Sofa Bed in Room Whirlpool Tea and Coffee in
Smoking
Check Rates1 King Deluxe
Smoking    Non-Smoking
Check Rates1 King Standard
Smoking    Non-Smoking
Check Rates1 King Suite
Non-Smoking
Check Rates2 Double Beds
Smoking    Non-Smoking
Check Rates2 Double Standard
Smoking    Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds - Free WiFi, Microwave, Refrigerator Desk
Non-Smoking
Check Rates2 Queen Beds Suite - Free WiFi, Microwave, Minifridge Coffeemaker
Non-Smoking
Check Rates2 Queen Beds Suite - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates2 Queen Suite
Non-Smoking
Check RatesCAA Member Rate 1 King Bed Accessible - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check RatesCAA Member Rate 1 King Bed Deluxe Jacuzzi Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check RatesCAA Member Rate 1 King Bed Jacuzzi Deluxe - Free WiFi, Microwave, Minifridge Coffeemaker
Smoking
Check RatesCAA Member Rate 1 King Bed Jacuzzi Suite - Free WiFi, Microwave, Minifridge
Non-Smoking
Check RatesCAA Member Rate 2 Queen Beds Suite - Free WiFi, Microwave, Minifridge Coffeemaker
Non-Smoking
Check RatesCAA Member Rate Comfortable Guest Room with 1 King Bed
Smoking    Non-Smoking
Check RatesCAA Member Rate Comfortable Guest Room with 2 Double Beds
Smoking    Non-Smoking
Check RatesComfortable Guest Room with 2 Double Beds
Smoking    Non-Smoking
Check RatesHoliday Sale 1 King Bed Accessible - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check RatesHoliday Sale 1 King Bed Deluxe Jacuzzi Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check RatesHoliday Sale 1 King Bed Jacuzzi Deluxe - Free WiFi, Microwave, Minifridge Coffeemaker
Smoking
Check RatesHoliday Sale 1 King Bed Jacuzzi Suite - Free WiFi, Microwave, Minifridge
Non-Smoking
Check RatesHoliday Sale 2 Queen Beds Suite - Free WiFi, Microwave, Minifridge Coffeemaker
Non-Smoking
Check RatesHoliday Sale Comfortable Guest Room with 1 King Bed
Smoking    Non-Smoking
Check RatesHoliday Sale Comfortable Guest Room with 2 Double Beds
Smoking    Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed Jetted Tub
Non-Smoking
Check RatesSuite 1 King Bed Jetted Tub 1 King Bed
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesTurn Up Summer and Save 1 King Bed Accessible - Free WiFi, Microwave, Minifridge Coffeemaker Hairdr
Non-Smoking
Check RatesTurn Up Summer and Save 1 King Bed Deluxe Jacuzzi Free WiFi, Microwave, Minifridge Coffeemaker Haird
Non-Smoking
Check RatesTurn Up Summer and Save 1 King Bed Jacuzzi Deluxe - Free WiFi, Microwave, Minifridge Coffeemaker
Smoking
Check RatesTurn Up Summer and Save 1 King Bed Jacuzzi Suite - Free WiFi, Microwave, Minifridge
Non-Smoking
Check RatesTurn Up Summer and Save 2 Queen Beds Suite - Free WiFi, Microwave, Minifridge Coffeemaker
Non-Smoking
Check RatesTurn Up Summer and Save Comfortable Guest Room with 1 King Bed
Smoking    Non-Smoking
Check RatesTurn Up Summer and Save Comfortable Guest Room with 2 Double Beds
Smoking    Non-Smoking

Local Attractions

Off-Site Recreational Activities Campbell Station Park, 0.9 mi. Gander Mountain, 1 mi. Turkey Creek Shopping Center, 2 mi. Regal Cinemas Pinnacle Stadium 18 Theater, 2.1 mi. Putt-Putt Fun Center, 2.1 mi. Sir Goony's Family Fun Center, 2.5 mi. Willow Creek Golf Club, 3.6 mi. Mayor Bob Leonard Park, 5.1 mi. Carmike Movies 7, 5.6 mi. Strike and Spare Family Bowl, 5.7 mi. Ten Mile Creek Greenway Park, 6.8 mi. Dead Horse Lake Golf Course, 6.9 mi. West Hills Park, 8.2 mi. West Town Mall, 9.2 mi. Melton Hill Dam Recreation Area, 12.1 mi. Haw Ridge Park, 12.8 mi. Ice Chalet, 12.9 mi. Malcolm Martin Park, 14.8 mi. Area Attractions Knoxville Museum of Art, 15.3 mi. Worlds Fair Park, 15.3 mi. Sunsphere, 16 mi. Market Square, 16.3 mi. Historic Bijou Theatre, 16.3 mi. Knoxville Convention Center, 16.4 mi. Thompson-Boling Arena, 16.8 mi. Women's Basketball Hall of Fame, 17 mi. Neyl

Verified Reviews of Quality Inn

Below are the verified reviews from guests that we have booked recently:
"BEWARE BLACK MOLD! DO NOT STAY HERE!"
Overall Score1.0/ 5
We were booked at this hotel and found our room was FULL OF BLACK MOLD. We asked to move to a different room and it had even MORE BLACK MOLD! This hotel is NOT owned by Quality Inn. It must be a franchise and the owner doesn't speak English. The front desk people are very, very nice and as helpful as they can be but they have no power to make decisions for the hotel. We left and went to a different hotel and were assured a refund of our booking would be provided. It took a MONTH to get our refund and we didn't even get all of it. A separate billing of $20 was deducted from our account and the hotel said they had no knowledge of it and could not refund it, even though I had proof of payment. I suggest AVOIDING THIS HOTEL AT ALL COSTS! DO NOT BOOK HERE! I rarely post a bad review of anything but this hotel is SO unhealthy and should be reported to the health department. In fact, I'll probably do that as well.
(Individual traveler, booked 1 room), from US flag
16-Sep-2021 Verified Review, stayed from Fri Aug 13 to Sat Aug 14 2021 at a $80.00 average nightly rate.
"Staff very helpful. Rooms not so good."
Overall Score2.0/ 5
1st room smelled real strong of perfume also sink wouldn't drain, coffee pot broken stayed two nights this room after returning notice floor flooded moved to room upstairs 2nd room also leaked in bathroom but they knew it leaked and shouldn't have put us in it. Moved to another room for the last night room okay but no fire alarm or phone. Also some mold in wet areas. Hotel needs lot of structure work. Pool was closed. Staff was very helpful.
(Individual traveler, booked 1 room), from US flag
27-Jul-2021 Verified Review, stayed from Thu Jul 15 to Mon Jul 19 2021 at a $94.49 average nightly rate.
"Sheets and bathroom dirty. Smoker's been here."
Overall Score2.0/ 5
Staff polite and helpful. Room filthy. Cannot uproot 93 year old father or we'd be gone. Never coming back to one of these. Smoking room smells terrible. Blood on toilet. Had to wash it off. Not going to use the shower. Linens not bleached. Maybe not washed. Yuck.
(Group coordinator, booked 3 rooms), from US flag
09-Mar-2021 Verified Review, stayed from Tue Mar 09 to Wed Mar 10 2021 at a $62.99 average nightly rate.
"Impressions matter"
Overall Score1.0/ 5
I had to leave not long after I got there and the front desk clerk seem to be not so friendly. I'm not sure what it was about if she not happy with her work or what. I hadn't been there before and wanted to know the places around there. She seem like she really didn't want to be troubled by anyone. I stayed around to ask her few more things to see if her attitude would ease up but she was into what she was doing and not the customer that was in front of her. So in short few words I wouldn't want to go back to the place if there is an unhappy or unpleasant clerk working the front desk. I should had gotten better respect.
(Individual traveler, booked 1 room), from US flag
26-Jul-2014 Verified Review
"Time to Update"
Overall Score3.0/ 5
Time to update the rooms! Paint, modern furnishings and please replace the carpet! The carpet is worn and soiled. I stayed here because of the location and convenience. Close to interstate and Turkey Creek. Staff is friendly and the breakfast had a good variety. I hope next time I stay it's updated.
(Individual traveler, booked 1 room), from US flag
01-Jul-2014 Verified Review, stayed from Thu Jun 26 to Fri Jun 27 2014 at a $49.50 average nightly rate.
3.0 out of 5. Based on 419 guest reviews

Property Description

Americas Best Value Inn & Suites Knoxville offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, free deluxe continental breakfast, business center with computer, and Wi-Fi throughout the hotel. All guest rooms include microwave, mini-fridge, iron, iron board, coffeemaker, hairdryer, cable TV, HBO, and ESPN. We also have a seasonal outdoor pool which is open from Memorial Day through Labor Day. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For those guests that are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates, as well as direct billing options. For your convenience our hotel offers both smoking and non-smoking rooms. Pets are welcome, restrictions and charges apply. We are located close to several attractions including Worlds Fair Park, The University of Tennessee, and the Sunsphere. We are located right off Interstate 40 at exit 723. Americas Best Value Inn & Suites Knoxville is your best choice within the Queen City of the Mountains. We offer ideal accommodations and location whether you are in town for sightseeing, boating, fishing, or simply passing through on your way to Nashville or Chattanooga. At Americas Best Value Inn & Suites Knoxville our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn & Suites Knoxville, We've Got You Covered from the time you hit the road until your head hits the pillow.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2009
Floors: 2
Rooms: 51
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 0
Handicap Rooms: 0
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 2.0 Mi
FEMA Approved: Yes
Pool Info: Outdoor Pool
Ownership: Campbell Hospitality Inc.
Policies / Expenses
Cancellation:
72 Hours prior to arrival for individual2 weeks prior to arrival for group
Nightly Parking: 0
Total Taxes: 14.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Knoxville McGee Tyson Airport (TYS).One way taxi expense approximatly $15.Hotel is 11 miles from the airport.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Small Pets allowed. Pet Fee is $10 per night.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

FAQs about Quality Inn

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Quality Inn have?

There are 51 sleeping rooms in the hotel.

Can I get a AAA rate at Quality Inn?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Member Rate 1 King Bed Accessible - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer

Can I get a Senior or AARP rate at Quality Inn?

Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Rate 1 King Bed Accessible - Free WiFi, Microwave, Minifridge Coffeemaker, Hairdryer

Is there a pool at Quality Inn?

Yes, there is a pool on-site at the property. Outdoor Pool.

Testimonials:

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"We appreciate what you do! We stumbled onto your site and used your expertise in March 2008 to find hotel rooms in Sarasota we still can't believe your service was FREE. Our rooms were first class for cheap, and you can be sure we will be using your service for a long time to come. Great job -unbelievable free service. Thanks guys" A.J. - Atlanta, GA

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