Sheraton Hanoi Hotel

Overview
K5 Nghi Tam 11 Xuan Dieu Rd., Hanoi, 10000 Viet Nam
Near Syrena Shopping Center
Call to book 1-800-219-2797 by Res.ai
Group Sales: 1-800-906-2871
AI Insight

It features a rooftop garden, an outdoor pool with a poolside bar, extensive fitness and spa facilities, and Sheraton Club Level rooms for extra comfort, plus strong sustainability initiatives like a vegetable garden, locally‑sourced food, recycling, and LED lighting.

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Highlights
Free WiFi
Breakfast available (surcharge)
Parking (limited spaces)
Fitness facilities
Select your room

Check-In 3:00 PM - midnight

Check-Out 12:00 PM

Year of Last Renovation: 2018

Floors: 18

Rooms: 299

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 262

Handicap Rooms: 3

Suites: 16

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 22

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: On-site

Dist. to Nearest Gym: On-site

Nightly Parking: FOC

Total Taxes: 17.70%

Total Misc Fees: $0.00 USD

Cancellation: FIT Cancellation: cancellation in writing to hotel 72 hours in advance at no charge. Within 71 hours will be applied full charged for whole period of stay

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • 24-hour front desk
  • ATM/banking
  • Airport transportation (surcharge)
  • Assistive listening devices in meeting rooms
  • At least 80% of all lighting comes from LEDs
  • Ballroom
  • Banquet hall
  • Bicycle rentals nearby
  • Billiards or pool table
  • Biodegradable/compostable stirrers
  • Biodegradable/compostable straws
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Car recommended
  • Change of bed sheets (on request)
  • Check In: 3:00 PM - midnight
  • Check Out: 12:00 PM
  • Children's pool
  • Coffee/tea in common areas
  • Comprehensive food waste policy
  • Computer station
  • Concierge services
  • Conference center
  • Conference space
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Couples/private dining
  • Coworking spaces
  • Designated smoking areas
  • Designer stores on site
  • Dry cleaning/laundry service
  • Elevator
  • Elevator door width (centimeters) - 109
  • Elevator door width (inches) - 43
  • Express check-in
  • Express check-out
  • Fitness classes on site
  • Fitness facilities
  • Foosball
  • Free WiFi
  • Free newspapers in lobby
  • Free self parking
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Golfing nearby
  • Green Globe
  • Health club
  • Health or beauty spa nearby
  • Housekeeping on request
  • Laundry facilities
  • Limo or town car service available
  • Locally-sourced food on site (80% or more)
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • No accessible shuttle
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Number of accessible parking spaces - 2
  • Number of coffee shops/cafes - 1
  • Number of meeting rooms - 10
  • Number of outdoor pools - 1
  • Number of poolside bars - 1
  • Number of restaurants - 2
  • Outdoor entertainment area
  • Outdoor tennis courts - 1
  • Parking (limited spaces)
  • Parking height restrictions apply
  • Pets not allowed
  • Pool sun loungers
  • Pool umbrellas
  • Porter/bellhop
  • Professional property host/manager
  • Recycling
  • Registration desk height (centimeters) - 115
  • Registration desk height (inches) - 45
  • Reusable cups only
  • Rooftop garden
  • Safe-deposit box at front desk
  • Sauna
  • Service animals not allowed
  • Shopping on site
  • Snack bar/deli
  • Spa services on site
  • Spa treatment room(s)
  • Stair-free path to entrance
  • Steam room
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian menu options available
  • Visual alarms in hallways
  • Water dispenser
  • Wedding services
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Yoga classes/instruction on site

Guests are encouraged to save water and energy if they skip the linen change each day.

International breakfast buffet

Complimentary in-door and out-door parking area available

Free Wi-Fi access throughout the hotel

Essential workers only - NO

The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV

Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training

Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast

Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

Day 1

Breakfast Cafe Duy Tri - Traditional Vietnamese coffee and pastries - 2.5 km from Sheraton Hanoi Hotel
Lunch Bun Cha Ta - Authentic Bun Cha, grilled pork with noodles - 3.5 km from Sheraton Hanoi Hotel
Dinner La Badiane Hanoi - French cuisine in a cozy setting - 4.2 km from Sheraton Hanoi Hotel
Activity Hoan Kiem Lake and Ngoc Son Temple - A scenic lake in the historical center of Hanoi with a beautiful temple - 4 km from Sheraton Hanoi Hotel

Day 2

Breakfast The Hanoi Social Club - A cozy spot for coffee and vegetarian dishes - 3.8 km from Sheraton Hanoi Hotel
Lunch Pho Gia Truyen - Famous for its Pho, a Vietnamese noodle soup - 4.7 km from Sheraton Hanoi Hotel
Dinner Green Tangerine - French-Vietnamese fusion cuisine in a quaint colonial setting - 4.5 km from Sheraton Hanoi Hotel
Activity The Old Quarter - Explore the historic area known for its shopping, colonial architecture, and street food - 4.5 km from Sheraton Hanoi Hotel

Day 3

Breakfast Manzi Art Space & Cafe - Contemporary art space with a cafe serving light meals - 2.2 km from Sheraton Hanoi Hotel
Lunch KOTO Van Mieu - A social enterprise restaurant serving Vietnamese and international dishes - 5.1 km from Sheraton Hanoi Hotel
Dinner TUNG Dining - Contemporary fine dining with innovative dishes - 3.6 km from Sheraton Hanoi Hotel
Activity Temple of Literature - A well-preserved example of Vietnamese architecture and a center of learning - 5 km from Sheraton Hanoi Hotel

FAQs about Sheraton Hanoi Hotel

What time is check in?

Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Sheraton Hanoi Hotel have?

There are 299 rooms in the property.

Is there any meeting space at Sheraton Hanoi Hotel?

Yes, they have 22 meeting rooms that can support various table layouts.

What kind of breakfast is at Sheraton Hanoi Hotel?

International breakfast buffet

What parking is available at Sheraton Hanoi Hotel?

Complimentary in-door and out-door parking area available

How much does internet cost?

Free Wi-Fi access throughout the hotel

Is there a gym at Sheraton Hanoi Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Sheraton Hanoi Hotel?

Yes, there is a pool on-site at the property. Swirls of vibrant color lend fun and flair to this private escape, where emerald trees and sprawling umbrellas offer shade from the golden sun. Relax on the vibrant red lounge chairs to enjoy light à la carte snacks from our in-room dining menu. Our younger guests will have fun splashing around in the children’s pool, located alongside the main pool. Please note that children under 15 must be accompanied by an adult at all times. Operation Time: 6:00 AM to 9:00 PM Maximum Depth: 1.52 meters/4.99 feet Minimum Depth: 1.22 meters/4.0 feet Size: 646.0 sq. meters/6954.0 sq. feet

Is there shuttle service at Sheraton Hanoi Hotel?

The distance from hotel to Noi Bai International Airportis 35km that will take around 35 minutes

Meeting Rooms and Banquet Rooms at Sheraton Hanoi Hotel

Below are the meeting, banquet, conference and event spaces at Sheraton Hanoi Hotel.

Feel free to use the Sheraton Hanoi Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Hanoi event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Song Da Complete
24 x 8 x 3 • 201 sqm.
Classroom
120
Classroom Meeting Layout
Hollow Square
72
Hollow Square Table Layout
U-Shape
66
U Shape Meeting Layout
Boardroom
72
Boardroom Meeting Space
Theater
180
Theater Layout
Reception
200
Reception Desk for Meeting
Room Details
Room Type:Ballroom
Floor Level:2
Windows:3
Natural Light?:Yes
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Song Hong Grand Ballroom
30 x 18 x 7 • 563 sqm.
Classroom
350
Classroom Meeting Layout
Hollow Square
250
Hollow Square Table Layout
U-Shape
180
U Shape Meeting Layout
Theater
550
Theater Layout
Reception
700
Reception Desk for Meeting
Room Details
The beauty of our landscape surroundings inspires our indoor and outdoor funtion space. Over 1380 square meters of flexible meeting space includes our spectacular ballroom with a large pre-function area, and 8 funtion rooms, accommodating from 10 - 800 guests. Step outside to meet under the warming sun or twinkling stars. Our terrace and beautifully landscaped garden offers picture-perfect backdrops for romantic weddings or sunset cocktail parties.
Room Type:Ballroom
Floor Level:1
Natural Light?:No
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
Song Hong Grand Ballroom
30 x 18 x 7 • 563 sqm.
Classroom
350
Classroom Meeting Layout
Hollow Square
250
Hollow Square Table Layout
U-Shape
180
U Shape Meeting Layout
Theater
550
Theater Layout
Reception
700
Reception Desk for Meeting
Room Details
Room Type:Ballroom
Floor Level:2
Natural Light?:No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Song Da Ballroom
24 x 8 x 3 • 201 sqm.
Hollow Square
72
Hollow Square Table Layout
U-Shape
66
U Shape Meeting Layout
Theater
180
Theater Layout
Reception
200
Reception Desk for Meeting
Room Details
Room Type:Ballroom
Floor Level:1
Windows:3
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
The Song Lo
8 x 8 x 3 • 66 sqft.
Hollow Square
30
Hollow Square Table Layout
U-Shape
25
U Shape Meeting Layout
Theater
60
Theater Layout
Reception
60
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
The Song Hong Grand Ballroom
30 x 19 x 7 • 570 sqft.
Hollow Square
300
Hollow Square Table Layout
U-Shape
250
U Shape Meeting Layout
Theater
700
Theater Layout
Reception
700
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
The Song Hong 3
19 x 10 x 7 • 190 sqft.
Hollow Square
80
Hollow Square Table Layout
U-Shape
70
U Shape Meeting Layout
Theater
200
Theater Layout
Reception
200
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
The Song Da
8 x 8 x 3 • 71 sqft.
Hollow Square
30
Hollow Square Table Layout
U-Shape
25
U Shape Meeting Layout
Theater
60
Theater Layout
Reception
60
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
The Song Hong 2
19 x 10 x 7 • 190 sqft.
Hollow Square
80
Hollow Square Table Layout
U-Shape
70
U Shape Meeting Layout
Theater
200
Theater Layout
Reception
200
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
The Song Da Ballroom
24 x 8 x 3 • 203 sqft.
Hollow Square
90
Hollow Square Table Layout
U-Shape
80
U Shape Meeting Layout
Theater
200
Theater Layout
Reception
200
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
The Song Hong 1
19 x 10 x 7 • 190 sqft.
Hollow Square
80
Hollow Square Table Layout
U-Shape
70
U Shape Meeting Layout
Theater
200
Theater Layout
Reception
200
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
The Song Thao
8 x 8 x 3 • 66 sqft.
Hollow Square
30
Hollow Square Table Layout
U-Shape
25
U Shape Meeting Layout
Theater
60
Theater Layout
Reception
60
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Ballroom Foyer
24 x 9 x 7 • 230 sqft.
Theater
220
Theater Layout
Reception
300
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Song Da Ballroom Foyer
18 x 5 x 3 • 100 sqft.
Theater
80
Theater Layout
Reception
100
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Courtyard
12 x 12 x 0 • 144 sqft.
Reception
300
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Business Center Small Meeting Room
4 x 4 x 3 • 19 sqft.
Hollow Square
6
Hollow Square Table Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Office 1
4 x 2 x 3 • 11 sqft.
Hollow Square
6
Hollow Square Table Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Bar Déjà Vu
24 x 16 x 0 • 384 sqft.
Reception
150
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
West Lake Terrace
22 x 14 x 0 • 308 sqft.
Reception
150
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Bussiness Center Board Room
9 x 5 x 3 • 47 sqft.
Hollow Square
20
Hollow Square Table Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Bar Déjà Vu Terrace
25 x 7 x 0 • 175 sqft.
Reception
300
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Office 2
4 x 2 x 3 • 11 sqft.
Hollow Square
6
Hollow Square Table Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
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