Sheraton Hanoi Hotel
It features a rooftop garden, an outdoor pool with a poolside bar, extensive fitness and spa facilities, and Sheraton Club Level rooms for extra comfort, plus strong sustainability initiatives like a vegetable garden, locally‑sourced food, recycling, and LED lighting.
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 3:00 PM - midnight
Check-Out 12:00 PM
Year of Last Renovation: 2018
Floors: 18
Rooms: 299
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 262
Handicap Rooms: 3
Suites: 16
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 22
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Nightly Parking: FOC
Total Taxes: 17.70%
Total Misc Fees: $0.00 USD
Cancellation: FIT Cancellation: cancellation in writing to hotel 72 hours in advance at no charge. Within 71 hours will be applied full charged for whole period of stay
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- 24-hour front desk
- ATM/banking
- Airport transportation (surcharge)
- Assistive listening devices in meeting rooms
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Bicycle rentals nearby
- Billiards or pool table
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Braille or raised signage
- Breakfast available (surcharge)
- Car recommended
- Change of bed sheets (on request)
- Check In: 3:00 PM - midnight
- Check Out: 12:00 PM
- Children's pool
- Coffee/tea in common areas
- Comprehensive food waste policy
- Computer station
- Concierge services
- Conference center
- Conference space
- Conference space size (feet) - 14854
- Conference space size (meters) - 1380
- Couples/private dining
- Coworking spaces
- Designated smoking areas
- Designer stores on site
- Dry cleaning/laundry service
- Elevator
- Elevator door width (centimeters) - 109
- Elevator door width (inches) - 43
- Express check-in
- Express check-out
- Fitness classes on site
- Fitness facilities
- Foosball
- Free WiFi
- Free newspapers in lobby
- Free self parking
- Full-service spa
- Garden
- Gift shops or newsstand
- Golfing nearby
- Green Globe
- Health club
- Health or beauty spa nearby
- Housekeeping on request
- Laundry facilities
- Limo or town car service available
- Locally-sourced food on site (80% or more)
- Luggage storage
- Meeting rooms
- Multilingual staff
- No accessible shuttle
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Number of accessible parking spaces - 2
- Number of coffee shops/cafes - 1
- Number of meeting rooms - 10
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 2
- Outdoor entertainment area
- Outdoor tennis courts - 1
- Parking (limited spaces)
- Parking height restrictions apply
- Pets not allowed
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Recycling
- Registration desk height (centimeters) - 115
- Registration desk height (inches) - 45
- Reusable cups only
- Rooftop garden
- Safe-deposit box at front desk
- Sauna
- Service animals not allowed
- Shopping on site
- Snack bar/deli
- Spa services on site
- Spa treatment room(s)
- Stair-free path to entrance
- Steam room
- Tennis on site
- Terrace
- Tours/ticket assistance
- Vegan menu options available
- Vegetable garden
- Vegetarian breakfast available
- Vegetarian menu options available
- Visual alarms in hallways
- Water dispenser
- Wedding services
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair accessible path of travel
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
- Yoga classes/instruction on site
Guests are encouraged to save water and energy if they skip the linen change each day.
International breakfast buffet
Complimentary in-door and out-door parking area available
Free Wi-Fi access throughout the hotel
Essential workers only - NO
The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
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FAQs about Sheraton Hanoi Hotel
What time is check in?
Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Sheraton Hanoi Hotel have?
There are 299 rooms in the property.
Is there any meeting space at Sheraton Hanoi Hotel?
Yes, they have 22 meeting rooms that can support various table layouts.
What kind of breakfast is at Sheraton Hanoi Hotel?
International breakfast buffet
What parking is available at Sheraton Hanoi Hotel?
Complimentary in-door and out-door parking area available
How much does internet cost?
Free Wi-Fi access throughout the hotel
Is there a gym at Sheraton Hanoi Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Sheraton Hanoi Hotel?
Yes, there is a pool on-site at the property. Swirls of vibrant color lend fun and flair to this private escape, where emerald trees and sprawling umbrellas offer shade from the golden sun. Relax on the vibrant red lounge chairs to enjoy light à la carte snacks from our in-room dining menu. Our younger guests will have fun splashing around in the children’s pool, located alongside the main pool. Please note that children under 15 must be accompanied by an adult at all times. Operation Time: 6:00 AM to 9:00 PM Maximum Depth: 1.52 meters/4.99 feet Minimum Depth: 1.22 meters/4.0 feet Size: 646.0 sq. meters/6954.0 sq. feet
Is there shuttle service at Sheraton Hanoi Hotel?
The distance from hotel to Noi Bai International Airportis 35km that will take around 35 minutes
Meeting Rooms and Banquet Rooms at Sheraton Hanoi Hotel
Below are the meeting, banquet, conference and event spaces at Sheraton Hanoi Hotel.
Feel free to use the Sheraton Hanoi Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Hanoi event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.






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- Ho Tay (West Lake) - 0.7 mi
- QUANG AN FLOWER MARKET - 1.3 mi
- Thang Long Royal Citadel - 2.7 mi
- Ba Dinh - 3.0 mi
- Vietnam Military History Museum - 3.2 mi
- Vietnam Fine Arts Museum - 3.3 mi
- HO CHI MINH MAUSOLEUM - 3.6 mi
- Old Quarter Hanoi - 3.8 mi
- Vietnam Museum of Ethnology - 4.0 mi
- Hoa Lo Prison Memorial - 4.1 mi
- Temple of Literature - 4.6 mi
- Dong Da - 4.9 mi
- Hai Ba Trung - 7.0 mi
- Hanoi Noi Bai Intl. Airport (HAN) - 17.4 mi
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What is cool about this hotel?
It features a rooftop garden, an outdoor pool with a poolside bar, extensive fitness and spa facilities, and Sheraton Club Level rooms for extra comfort, plus strong sustainability initiatives like a vegetable garden, locally‑sourced food, recycling, and LED lighting.