Grand Hyatt Hangzhou
It's a luxury downtown property steps from West Lake with 388 rooms, five restaurants (including a lobby café with outdoor West Lake views and a buffet breakfast for a fee), a full-service spa with sauna and steam room, an indoor pool and health club, free WiFi, ballroom/conference facilities, and airport shuttle service (surcharge).
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Check-In 3:00 PM - anytime
Check-Out 12:00 PM
Year of Last Renovation: 2013
Floors: 8
Rooms: 390
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 267
Suites: 12
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 18
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Ownership: Hangzhou Huapu Indusrtry
Nightly Parking: Free
Total Taxes: 10.00%
Total Misc Fees: $0.00 USD
Cancellation: 14 days before group arrival
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- 24-hour front desk
- ATM/banking
- Airport transportation
- Airport transportation (surcharge)
- Ballroom
- Banquet hall
- Bicycle rentals nearby
- Breakfast available (surcharge)
- Business center
- Check In: 3:00 PM - anytime
- Check Out: 12:00 PM
- Concierge services
- Conference center
- Conference space
- Dry cleaning/laundry service
- Elevator
- Fitness facilities
- Free WiFi
- Free self parking
- Full-service spa
- Gift shops or newsstand
- Hair salon
- Health club
- Hiking/biking trails nearby
- Laundry facilities
- Limo or town car service available
- Luggage storage
- Multilingual staff
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of indoor pools - 1
- Number of meeting rooms - 1
- Number of restaurants - 5
- Parking height restrictions apply
- Pets not allowed
- Porter/bellhop
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Safe-deposit box at front desk
- Sauna
- Smoke-free property
- Spa services on site
- Spa treatment room(s)
- Steam room
- Tours/ticket assistance
- Train station pickup (surcharge)
- Vending machine
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible registration desk
Breakfast is available at Café where American buffet breakfast is served. The buffet breakfast is priced at CNY168.00 plus 15% service charge per person. Cafe located on the lobby level, the buffet restaurant revolves around an interactive show kitchen. The Café brings the excitement of cooking from behind the scenes to centre stage, allowing guests to watch skilled chefs in action. Outdoor seating with views of West Lake provides a sidewalk café feel. The à la carte menu offers both western-style food and local dishes. Opening hours: 06:00 – 23:00 daily
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Cashless transactions are available
Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
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FAQs about Grand Hyatt Hangzhou
What time is check in?
Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Grand Hyatt Hangzhou have?
There are 390 rooms in the property.
Is there any meeting space at Grand Hyatt Hangzhou?
Yes, they have 18 meeting rooms that can support various table layouts.
What kind of breakfast is at Grand Hyatt Hangzhou?
Breakfast is available at Café where American buffet breakfast is served. The buffet breakfast is priced at CNY168.00 plus 15% service charge per person. Cafe located on the lobby level, the buffet restaurant revolves around an interactive show kitchen. The Café brings the excitement of cooking from behind the scenes to centre stage, allowing guests to watch skilled chefs in action. Outdoor seating with views of West Lake provides a sidewalk café feel. The à la carte menu offers both western-style food and local dishes. Opening hours: 06:00 – 23:00 daily
Is there a gym at Grand Hyatt Hangzhou?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Grand Hyatt Hangzhou?
Yes, there is a pool on-site at the property.
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"What's for breakfast?"
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What is cool about this hotel?
It's a luxury downtown property steps from West Lake with 388 rooms, five restaurants (including a lobby café with outdoor West Lake views and a buffet breakfast for a fee), a full-service spa with sauna and steam room, an indoor pool and health club, free WiFi, ballroom/conference facilities, and airport shuttle service (surcharge).