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Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Poor
2.0/5
Based on 82 guest reviews
- Free comp. breakfast
- The Avg. Group Saves 11.0%!
- Access to gym on-site
- Hotel has 59 rooms
- 3 floors in property
- Check in time: 3:00PM
- Group friendly rating of 7.4/10
Standard prices by room type for the next 60 days
Local Attractions
Northwest River Park Great Dismal Swamp National Wildlife Refuge Harbour Park Nauticus Naval Museum Chesapeake Planetarium Greenbrier Mall Chesapeake Convention Center
Landmarks and Location of Quality Inn
Verified Reviews of Quality Inn
Below are the verified reviews from guests that we have booked recently:"LACK OF SECURITY, DIRTY INTERIOR AND EXTERIOR, BARKING DOG."
Overall Score1.0/ 5
So glad you asked! We arrived Friday after a nine hour drive from home. The front desk greeted us very cordially. I became apprehensive since right behind the receptionist there was a broken cabinet with wires hanging out and a broken door on the cabinet hanging. Not great for a first impression! We went to our room and upon opening the door, it smelled of both mildew and moth balls. We put the air up and tried to clear the air, it didn't help. The hallway smelled of cigarette smoke all the time. Our room was in the back, second floor, next to a stairwell. The back door was broken and propped open with sticks. Even removing the sticks, we could not close that back door. During our stay people were in and out at all hours of the night through that back door! My granddaughter and son were down the hall and we would not allow her to walk from our room to her room, five rooms away. One time we opened our door and a man scurried away down the stairs!. My husband is a retired police officer, but without him with me I would not stay in the room by myself. We told the front desk and it should be documented in the computer. The next day we headed out for the day and returned 9PM. A dog below our room was barking incessantly. I called the from desk at 9PM, 11PM and 11:15PM.The girl promised to look into it. Finally, the last phone call to front desk I said we need you to go check out downstairs. I went into the hall and heard the night receptionist, laughing with the dog owner very loudly about the barking, They seemed to think it was funny. The next morning the gal ta the first desk documented the incident in the computer but said the Manager was not in yet. The next day we headed out and arrived home after after being out till 9pm and found a dirty room! Ironically, the bed was made but nothing else was done .Our garbage can was not emptied and we had no towels, only our used ones still in the bottom of the tub. When my husband called down to the front desk he was told "come get some." I saw a worker the next day sweeping the hallway rugs with a broom. There is one garbage can out front by the front left of the door going into the Lobby. Every day we were there it was overflowing with garbage, Plastic bags and cups blowing through the parking lot EVERY time we came in or out. We would never have stayed put in this hotel but it was a holiday week end and all the hotels were booked at this time. We had to be in the area for the five days. We travel throughout the country and world, but really this is the worst hotel we have stayed in. I know of some of the other hotels under your Choice Hotels Corporation: Comfort Inn, Econo Lodge, etc. and have stayed in some throughout the years BUT we have NEVER, ever seen the the terrible condition of this hotel in other properties. You should be embarrassed. I understand it is older but that is not what I am talking about. As I checked out again "the Manager wasn't in and was coming in l later." He or she never reached out to us about our concerns or addressed them. He or she was no where to be found the entire stay. I want to make it clear, the staff said they documented my complaints in the computer. You have my information you can check that if you want. Everyone of those hard working people were polite, cordial and helped with directions or questions. I think they were left on their own to run the hotel. We are happy that we received this survery. We were going to write a letter to corporate soon as we got home. Our hope is someone reads this and it matters to them, unlike the missing MANAGER. Very truly yours, John and Kathy Wurch.
Kathleen W. (Individual traveler, booked 1 room), from 
06-Jul-2019 Verified Review, stayed from Fri Jun 28 to Wed Jul 03 2019 at a $112.09 average nightly rate. 
Property Description
The Quality Inn® hotel in Chesapeake lets you relax and focus on the people and experiences you came for. We're merely minutes from the Virginia Air and Space CenterOur Value Qs deliver professional, responsive and friendly service, as well as amenities that give you more for your hard-earned money like guest laundry facilities and copy, print and fax machines, plus: Free hot, fresh and healthy breakfastFree WiFiFitness centerFree weekday newspaperFree coffee and teaEach guest room offers a refreshing shower, desk, coffee maker, microwave, refrigerator and hair dryer. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket
Details / Other Expenses
| Check In: | 3:00PM |
| Check Out: | 11:00AM |
| Floors: | 3 |
| Rooms: | 59 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 51 |
| Handicap Rooms: | 3 |
| Rooms with 1 Bed: | 22 |
| Rooms with 2 Beds: | 37 |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Ownership: | Quality Inn |
Policies / Expenses
| Cancellation: 4 PM local hotel time, 24 hours before the date of arrival to avoid a cancellation penalty | |
| Total Taxes: | 14.00% |
| Total Misc Fees: | $1.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 1.00 Per Night |
| City Tax: | 8.00% |
| Additional Person Fee: | 10.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Refrigerator
- Restaurant
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: Showtime
- TV Channel: Weather Channel
- TV Channel: Fox Sports
- TV Channel: Nickelodeon
Airport & Shuttle Information
Norfolk International Airport (12 miles)
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
COMPLIMENTARY HOT BREAKFAST
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Dogs only $35. + tax per dog, per night
Parking Info
OUTSIDE PARKING
Internet / WiFI
FREE HIGHSPEED INTERNET
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
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FAQs about Quality Inn
What time is check in?
Check in time is 3:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn have?
There are 59 sleeping rooms in the hotel.
What kind of breakfast is at Quality Inn?
COMPLIMENTARY HOT BREAKFAST
What parking is available at Quality Inn?
OUTSIDE PARKING
How much does internet cost?
FREE HIGHSPEED INTERNET
Is there a gym at Quality Inn?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"Loved the site, it really is a GREAT help when planning for a large church group! THANKS" J.P. - Chattanooga, TN
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