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Based on 7687 guest reviews
| Check In: | 3:00 pm |
| Check Out: | 12:00 pm |
| Year of Last Renovation: | 2019 |
| Floors: | 3 |
| Rooms: | 604 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 604 |
| Handicap Rooms: | 2 |
| Rooms with 1 Bed: | 50 |
| Rooms with 2 Beds: | 554 |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 View Spaces |
| Meeting Space: | 743.2 sq. meters |
| Banquet Space: | Holds 340 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 24 hrs |
| Pool Info: Main pool facing the sea.Children's pool next to the Main pool.Adults-only pool in the back of the complex. | |
| Ownership: | Viva Resorts |
| Cancellation: Within 30 days prior to arrival - 40% penaltyWithin 15 days prior to arrival - 100% penalty Within 15 days prior to arrival - 100% penalty on all event expenses incurred by the Hotel on behalf of the GroupNo Show Reservations - 100% penalty | |
| Nightly Parking: | Free |
| Typical Group Deposit: | 25% |
| Total Taxes: | 0.00% |
| Total Misc Fees: | S$1.81 SGD (mandatory resort fees/taxes) |
Viva Wyndham Maya is 38 miles from Cancun International Airport.
Local Shuttle Info: Transportation from Resort to Playa del Carmen. Departures every 2 hours from 10 am to 5 pm.
Free buffet breakfast.
Sorry, pets are not allowed.
Free parking
Free Wifi in all areas of the hotel.
Foundation of an infection control risk assessment.Establish personnel safety procedure and staff training, in order to protect them and prevent the spread of infection. Promote respiratory hygiene and hand hygiene with staff and throughout the resorts with cleaning stations, washing instructions, equipment and signage. Establish a cleaning plan to maximize ease and efficiency while elevating the frequency of high contact surfaces and public areas with hospital-grade disinfectant. Endorse emergency cleaning practices in case of an incident.Safeguard protocols for general and intensified cleaning at all facilities, including the gym, spa, children’s club and recreational areas. High frequency cleaning of our food and beverage outlets.Inculcate the concept of safe distance.Confirm that all ventilation systems are maintained and cleaned.Establish clear and effective procedures in the event of an outbreak, including management of symptomatic guests, including isolation, separation and services s
The graph above is trends of room rates for both group prices and the lowest online individual prices our rate checker could find at the time the group bid was submitted. The lowest group discount displayed is 35.9% in the month of July 2024 and the highest average individual rate is $386 in the month of March 2025. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Viva Maya by Wyndham in a month when rates are lower.
Below are the meeting, banquet, conference and event spaces at Viva Maya by Wyndham.
Feel free to use the Viva Maya by Wyndham meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa Del Carmen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Conference Room | 103 x 25 x 9 | 2690 | 200/-- | -- | 80 | -- | 80 | 50 | --/-- | 150 | -- | -- |
Close This Conference RoomRoom Type: General Meeting Room Total Size: 249.9 Sq. Km Dimensions: 103 x 25 x 9 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Half Conference Room | 52 x 25 x 9 | 1345 | 100/-- | -- | 35 | -- | 40 | 35 | --/-- | 75 | -- | -- |
Close This Half Conference RoomRoom Type: General Meeting Room Total Size: 125.0 Sq. Km Dimensions: 52 x 25 x 9 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Disco La Fiesta | 38 x 38 x 9 | 1490 | --/-- | -- | 25 | -- | 35 | 30 | --/-- | 40 | -- | -- |
Close This Disco La FiestaRoom Type: Restaurant / Lounge Total Size: 138.4 Sq. Km Dimensions: 38 x 38 x 9 Ft. Floor Level: 2 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Il Palco Restaurant | 60 x 40 x 9 | 2475 | 70/-- | -- | 40 | -- | 40 | 35 | --/-- | 70 | -- | -- |
Close This Il Palco RestaurantRoom Type: Restaurant / Lounge Total Size: 229.9 Sq. Km Dimensions: 60 x 40 x 9 Ft. Floor Level: Ground Level Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 604 sleeping rooms in the hotel.
Yes, they have 4 meeting rooms that can support various table layouts.
Free buffet breakfast.
Free parking
Free Wifi in all areas of the hotel.
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. Main pool facing the sea.Children's pool next to the Main pool.Adults-only pool in the back of the complex..
