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Based on 3421 guest reviews
| Check In: | 15:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2007 |
| Floors: | 7 |
| Rooms: | 287 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 0 |
| Handicap Rooms: | 0 |
| Suites: | 16 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 6 |
| Meeting Space: | 8274 sq. feet |
| Banquet Space: | Holds 812 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 10:00 AM - 2:00 PM |
| Pool Info: | 3 Pools |
| Cancellation: 30 day cancel policy | |
| Nightly Parking: | 00 |
| Typical Group Deposit: | 10% |
| Total Taxes: | 3.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 3.00 Per Night |
| Country Tax: | 16.00 Per Night |
Cancun International Airport is located at 25 minutes south of the Hotel Zone and the Krystal Cancun Hotel
Local Shuttle Info: Bus serivce in Cancun is $2.00, locals and tourist can enjoy this service.Bus stop just a few steps from the hotel
All Inclusive
Sorry, pets are not allowed.
Complimentary parking 24hrs
Complimentary wifi
At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 287 sleeping rooms in the hotel.
Yes, they have 6 meeting rooms that can support various table layouts.
All Inclusive
Complimentary parking 24hrs
Complimentary wifi
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. 3 Pools.
