Best Western Plus Charlotte / Matthews Hotel

2501 Sardis Rd. North, Charlotte, NC 28227 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.146843-80.726220
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5

Based on 346 guest reviews

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  • Free comp. breakfast
  • The Avg. Group Saves 12.0%!
  • Access to gym on-site
  • Hotel has 93 rooms
  • 3 floors in property
  • 18 suites in property
  • Check in time: 3:00pm
  • Groups & Meetings rating of 10.0/10
  • Hotel has 2 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates1 King Bed
Non-smoking
Check rates1 King Bed Accessible
Non-smoking
Check rates1 King Bed Accessible Bathtub
Non-smoking
Check rates1 King Bed Business Plus
Non-smoking
Check rates1 King Bed Full Breakfast Free WiFi Sofa Bed Microwave, Refrigerator
Non-smoking
Check rates1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-smoking
Check rates1 King Bed High Speed Internet Accessible Business Plus Room
Non-smoking
Check rates1 King Bed High Speed Internet Accessible Business Plus Room, Microwave and Refrigerator
Non-smoking
Check rates1 King Bed High Speed Internet Accessible Business Plus Room, Microwave and Refrigerator Sofa Bed Fu
Non-smoking
Check rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator
Non-smoking
Check rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker, Haird
Non-smoking
Check rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker, Hairdryer Iron A
Non-smoking
Check rates1 King Bed Mobility Accessible
Non-smoking
Check rates1 King Bed Refrigerator, Microwave
Non-smoking
Check rates2 Double Beds
Non-smoking
Check rates2 Double Beds Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-smoking
Check rates2 Double Beds High Speed Internet Accessible Microwave and Refrigerator
Non-smoking
Check rates2 Double Beds High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker Ha
Non-smoking
Check rates2 Double Beds High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker, Hairdryer Iro
Non-smoking
Check rates2 Double Beds Refrigerator, Microwave
Non-smoking
Check ratesAccessible 1 King Full Breakfast Accessible
Non-smoking
Check ratesAccessible 1 King Mobility Accessible Bathtub
Non-smoking
Check ratesAccessible 1 King Mobility Accessible Bathtub Full Breakfast
Non-smoking
Check ratesBusiness Plus Room King Bed with Sofa
Non-smoking
Check ratesBusiness Room
Non-smoking
Check ratesBusiness Room 1 King Bed Refrigerator, Microwave
Non-smoking
Check ratesDouble Room with 2 Double Beds
Non-smoking
Check ratesExecutive King Room
Non-smoking
Check ratesHealthcare Workers Only 1 King Bed Full Breakfast Free WiFi Sofa Bed Microwave, Refrigerator
Non-smoking
Check ratesHealthcare Workers Only 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-smoking
Check ratesHealthcare Workers Only 2 Double Beds Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Make
Non-smoking
Check ratesHealthcare Workers Only Accessible 1 King Full Breakfast Accessible
Non-smoking
Check ratesKing Room Disability Accessible Tub
Non-smoking
Check ratesStandard Room, King or Two Doubles
Non-smoking

Local attractions

Convention center 6 miles, Speedway 20 miles, Merchandise Mart (The Park Expo Center)/Bojangles Arena/ Ovens Auditorium all 4 miles, Uptown Charlotte 7 miles, Carowinds 20 minutes, Concord Mills Mall about 20 minutes, Speedway about 30 minutes.

Verified reviews of Best Western Plus Charlotte / Matthews Hotel

Below are the verified reviews from guests that we have booked in recently:
"Frustrating"
Overall score4.0/ 5
No unsweetened cereals like plain oatmeal or even cheerios! And no TV guide to channels! We could not get CNN or MSNBC! Desk clerk couldn't help and said those channels weren't available which is pretty outrageous! We wouldn't return because of the TV situation! Thank you.
(Individual traveller, booked 1 room), from US flag
22-Oct-2022 Verified review, stayed from Wed Oct 19 to Thu Oct 20 2022 at a $116.99 average nightly rate.
"It was one thing they were to get who today was really nice."
Overall score4.0/ 5
That place sucks.
(Individual traveller, booked 1 room), from US flag
22-Jul-2022 Verified review, stayed from Sun Jul 17 to Thu Jul 21 2022 at a $95.99 average nightly rate.
"Good But"
Overall score4.0/ 5
after one person took shower, no hot water for me.
(Individual traveller, booked 1 room), from US flag
03-Jul-2022 Verified review, stayed from Wed Jun 29 to Thu Jun 30 2022 at a $107.10 average nightly rate.
"I would not recommend this hotel!"
Overall score2.0/ 5
Room, bedding and even the lobby smelled like cigarettes. We found leftover food in the microwave and when we asked them to come clean it or take it away, they told us housekeeping was gone for the day. We also found a crack pipe underneath a chair we moved to be closer to the tv.
(Individual traveller, booked 1 room), from US flag
06-Jun-2022 Verified review, stayed from Wed Jun 01 to Sat Jun 04 2022 at a $94.32 average nightly rate.
"Poor"
Overall score2.0/ 5
We couldn't use the WiFi it never worked Our TV wouldn't turn on or off unless we unplugged it. Our refrigerator wasn't turned on so we had to wait to put any food or drink in it. Plus very disappointed we couldn't get anything fir breakfast!
(Individual traveller, booked 1 room), from US flag
02-Aug-2021 Verified review, stayed from Wed Jul 07 to Thu Jul 08 2021 at a $79.99 average nightly rate.
"Poor"
Overall score2.0/ 5
We couldn't use the WiFi it never worked Our TV wouldn't turn on or off unless we unplugged it. Our refrigerator wasn't turned on so we had to wait to put any food or drink in it. Plus very disappointed we couldn't get anything fir breakfast!
(Individual traveller, booked 1 room), from US flag
08-Jul-2021 Verified review, stayed from Wed Jul 07 to Thu Jul 08 2021 at a $79.99 average nightly rate.
"Not Good"
Overall score2.0/ 5
Mold and room smelled like fish.
(Individual traveller, booked 1 room), from US flag
02-Jun-2021 Verified review, stayed from Fri May 28 to Mon May 31 2021 at a $81.66 average nightly rate.
"Mediocre"
Overall score2.0/ 5
The Business Center, Internet was not working or available. The breakfast buffet was not a breakfast buffet was in a bag which was a banana and a bottle of water.
(Individual traveller, booked 1 room), from US flag
09-May-2021 Verified review, stayed from Wed May 05 to Fri May 07 2021 at a $70.99 average nightly rate.
"GOOD customer SERVICE."
Overall score4.0/ 5
THANKYOU the room was nice.the SERVICE eas great.
(Individual traveller, booked 1 room), from US flag
09-Sep-2020 Verified review, stayed from Thu Sep 03 to Sun Sep 06 2020 at a $85.66 average nightly rate.
"No Immediate Problems"
Overall score4.0/ 5
The non smoking room smelled strongly of tobacco smoke.
(Individual traveller, booked 1 room), from US flag
17-Jun-2014 Verified review
3.0 out of 5. Based on 346 guest reviews

Property description

At BEST WESTERN Charlotte, our location is a big draw for many guests, since we're just seven miles from uptown Charlotte and within close proximity to Matthews, NC. A great price is complemented with fantastic amenities in each room, like 42-inch flat screen TVs, refrigerators and microwaves. Charlotte hotels are known for southern hospitality, but we take it a step beyond here. From the moment you arrive, you'll be treated like family. Located in Crown Point Business Park, our Charlotte hotel is a favorite for business travelers and vacationers alike, and our staff knows how important a warm welcome is.The Blumenthal Performing Arts Center is nearby, and many of our Charlotte hotel guests are in town for a special event. The Lowes Motor Speedway is also popular, especially for guests who want a little adrenaline rush while on vacation. From the Time Warner Cable Arena to Carowinds Amusement Park, the options in Charlotte are nearly endless, and our staff members are happy to provide tips and recommendations to help make your stay even better.Our Matthews hotel is close to many restaurants, so a great meal is never far away. Try the local cuisine and southern favorites at fine dining establishments or mom and pop diners. Shopping, sightseeing, and tours are all just moments away. At our Charlotte hotel, you'll be close to all the top attractions but far enough away from the center of downtown to avoid the hustle and bustle.If you're here on business, it's a breeze to take care of your work in open, comfortable rooms. Within a close proximity to several corporate parks, visitors to companies like Family Dollar, Windstream Communications and Harris Teeter all stay at our Charlotte hotel on a regular basis. Cool, quiet guest rooms are a must whether you're here for business or leisure, and we understand that. At our property, we always go the extra mile for you.Reserve your next stay Charlotte stay at BEST WESTERN PLUS Charlotte/Matthews Hotel!

Details / Other expenses

Check-in: 3:00pm
Check-out: 11:00am
Year of last renovation: 2006
Floors: 3
Rooms: 93
Corridors: All rooms have interior hallways
Non-smoking rooms: 93
Rooms with disabled access: 6
Suites: 18
Room windows: Windows don't open
Cleaning frequency: Daily
Meeting rooms: 2 View spaces
Meeting space: 552 sq. feet
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: 2.0 Miles
Dist. to the nearest gym: On-site
Federal Emergency Management Agency (FEMA) approved: Yes
Ownership: Nisar Gill
Policies / Expenses
Cancellation:
Cancel policy is 4pm day of arrival for individual reservations... cancel policy for groups is based on event and room allotmentcancellation policy may vary during special events
Nightly parking: 0
Typical group deposit: 100%
Total taxes: 15.25%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 8.25%
Occupancy Tax: 7.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & shuttle information

Charlotte Douglas International Airport (CLT) is 15 miles away, no shuttle local cab service available

Local shuttle info: Yellow CabDiamond CabUberLyftMasters Transportation

Breakfast information

Complimentary hot breakfast served daily 6 AM - 9 AM including make-your-own waffles, scrambled eggs, bacon, cereal, assorted pastries and breads, coffee, juice and milk.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Parking information

Complimentary self-parking for all guests with ample space for motor coach bus or oversize vehicles.

Internet/Wi-Fi

Complimentary High-Speed Wifi for all guests.

Cleaning policies

Best Western We Care Clean

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Seasonality and Projections at Best Western Plus Charlotte / Matthews Hotel

Rate fluctuations of Best Western Plus Charlotte / Matthews Hotel

The graph above is fluctuations of room rates for both our group rates and the lowest online individual prices we could find at the time the group/meeting offer was placed. The best group/meeting rate displayed is 18.7% in the month of May 2021 and the highest average individual rate is $237 in the month of August 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Charlotte / Matthews Hotel in a month when rates are lower.

Meeting rooms and event rooms at Best Western Plus Charlotte / Matthews Hotel

Below are the meeting, conference and event spaces at Best Western Plus Charlotte / Matthews Hotel.

Feel free to use the Best Western Plus Charlotte / Matthews Hotel meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Charlotte event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)
Size
(sq ft)
Event
5'/6
Event space layout
Crescent
Crescent tables layout
Classroom
Classroom meeting layout
Hollow
Square
Hollow square table layout
U-shape
U-shape meeting layout
Boardroom
Boardroom meeting space
Convention
8'/10'
Convention booth layout
Theatre
Theatre layout
Reception
Reception desk for meetings
Regist.
desk
Registration desk for meetings
Crown Point Meeting Room 24 x 23 x 20 552--/--3224242418--/----4040
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Crown Point Meeting Room

Room type:
General Meeting Room
Total size:
552 Sq. Miles
Dimensions:
24 x 23 x 20 Ft
Floor level:
1
Power outlets:
4
Columns:
0
Windows:
2
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • LAN Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Photo of Crown Point Meeting Room
Accommodates up to 35 0 x 25 x 12 0--/--------------/--35----
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Accommodates up to 35

Room type:
General Meeting Room
Total size:
0 Sq. Miles
Dimensions:
0 x 25 x 12 Ft
Floor level:
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available

    FAQs about Best Western Plus Charlotte / Matthews Hotel

    What time is check in?

    Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Best Western Plus Charlotte / Matthews Hotel have?

    There are 93 sleeping rooms in the hotel.

    Is there any meeting space at Best Western Plus Charlotte / Matthews Hotel?

    Yes, they have 2 meeting rooms that can support various table layouts.

    What kind of breakfast is at Best Western Plus Charlotte / Matthews Hotel?

    Complimentary hot breakfast served daily 6 AM - 9 AM including make-your-own waffles, scrambled eggs, bacon, cereal, assorted pastries and breads, coffee, juice and milk.

    What parking is available at Best Western Plus Charlotte / Matthews Hotel?

    Complimentary self-parking for all guests with ample space for motor coach bus or oversize vehicles.

    How much does internet cost?

    Complimentary High-Speed Wifi for all guests.

    Can I get a AAA rate at Best Western Plus Charlotte / Matthews Hotel?

    Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Free WiFi Sofa Bed Microwave, Refrigerator

    Can I get a Senior or AARP rate at Best Western Plus Charlotte / Matthews Hotel?

    Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Sofa Bed Microwave R

    Is there a gym at Best Western Plus Charlotte / Matthews Hotel?

    Yes, there is a gym/fitness area available on-site at the property.

    Testimonials:

    Testimonials icon
    "I am so happy I stumbled on this site. I was calling different hotels trying to plan an event for 120 people. This made the process so much easier! Thank you." S.C. - Tampa, FL

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