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Cleaning Policy: Hilton CleanStay with Lysol protection is setting a new standard for hotel cleanliness and disinfection.
While full details for the program are still in development and expected to be announced soon, hotel brand standards under consideration include:
•Hilton CleanStay Room Seal: Add an extra measure of assurance by placing a room seal on doors to indicate to guests that their room has not been accessed since being thoroughly cleaned.
•10 High-Touch, Deep Clean Areas: Extra disinfection of the most frequently touched guests room areas – light switches, door handles, TV remotes, thermostats and more.
•De-clutter Paper Amenities: Remove pen, paper and guest directory; supplement with digital or available upon request.
•Focus on Fitness Centers: Improved guidelines for disinfecting the hotel Fitness Center, possibly closing for cleaning multiple times daily and limiting the number of guests allowed in at one time.
•Clean and Clean Again: Increase the frequency of cleaning public areas.
•Guest-Acc
Check availability
Very Good
4.5/5
Based on 631 guest reviews
- We have an outdoor pool ready for use
- Avg. Group Discount of 16.4%!
- Fitness center on property
- 140 sleeping rooms in hotel
- Hotel has 6 floors
- Hotel has 4 suites
- Check in: 3pm
- Hotel has a green policy
- Group friendly rating of 10.0/10
- 3 meeting rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Asheville has been named Beer City USA for the past tow years, and is home to over 100 breweries. We are also only a five mile drive to explore the Biltmore Estate, and are walking distance to over 50 local restaurants.
Map Location of Hilton Garden Inn Asheville Downtown
Verified Reviews of Hilton Garden Inn Asheville Downtown
Below are the verified reviews from guests that we have booked recently:"Stupendous"
Overall Score5.0/ 5
I am so glad we went with the Hilton Garden Inn Downtown Asheville. They were extremely helpful when I had to add more rooms to our block. They were very responsive and also upgraded me to a suite when they found out I was the bride. I will definitely use them again.
Maggie T. (Group coordinator, booked 10 rooms), from 
06-Mar-2020 Verified Review, stayed from Fri Feb 28 to Sun Mar 01 2020 at a $154.00 group rate (42% discount). 
"The Best Hotel Experience"
Overall Score5.0/ 5
Wow, I cannot thank the staff of the Hilton Garden Inn in Asheville enough for everything they did to make sure our guests and my fiancé/now husband were extremely well taken care of. My sister needed milk for her two year old and they not only went out and got it but warmed it up and brought it to the room for her. They also decorated our hotel room with rose petals, champagne and wrote the sweetest note congratulating us on our marriage. The hotel is beautifully decorated, just a 5min walk to downtown Asheville and had an amazing rooftop bar as well with views of the city. We would definitely recommend it to anyone looking to come stay in Asheville!
Keri Karlsen K. (Meeting planner, booked 30 rooms), from
12-Nov-2019 Verified Review, stayed from Thu Nov 07 to Sun Nov 10 2019 at a $239.00 group rate (14% discount). "Easy to work with and great location and quality."
Overall Score5.0/ 5
We had a room block and hosted our day after brunch at the hotel. No guests complained about the hotel. The brunch food and arrangement was perfect. Our point of contact was super easy to work with, which was super helpful given all the other wedding details we needed to manage. Would stay and utilize the Hilton Garden Inn for future visits and events.
Kiran S. (Meeting planner, booked 50 rooms), from
15-Sep-2019 Verified Review, stayed from Tue Aug 20 to Mon Aug 26 2019 at a $219.00 group rate (13% discount). Property Description
Our Hilton Garden Inn Asheville Downtown offers 128 newly constructed guest rooms and 12 tastefully appointed premium Kings and is located within walking distance to several eateries, shopping, and breweries. We are 15 minutes north of Asheville Regional Airport. The Hotel is conveniently located just off Interstate 240 in the downtown district and is just minutes away from the biggest North Carolina attraction, Biltmore Estate.
Green Sustainability
Hilton Garden Inn participates in a program called the Light Program. The Light Program advises our hotel on ways we can be more environmentally friendly throughout the year. In 2018 we have goals to monitor the Air Conditioning in all vacant rooms, reduce water usage outside of our hotel, and Keep an eye on our light usage.
Details / Other Expenses
| Check In: | 3pm |
| Check Out: | 12pm |
| Year of Last Renovation: | 2016 |
| Floors: | 6 |
| Rooms: | 140 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 140 |
| Handicap Rooms: | 12 |
| Rooms with 1 Bed: | 88 |
| Rooms with 2 Beds: | 52 |
| Suites: | 4 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 3231 sq. feet |
| Banquet Space: | Holds 120 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Lounge/Bar Hours: | 4pm to 12am |
| FEMA Approved: | Yes |
| Pool Info: The outdoor pool is opened from 9am to 9pm daily. | |
| Ownership: | Quality Oil Company, LLC |
Policies / Expenses
| Cancellation: Our cancelation policy is 48 hours prior to arrival.. | |
| Nightly Parking: | 8.00 |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $8.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 7.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Generator for sleeping rooms
- Generator for public spaces
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry valet service
- Licensed bar
- Microwave in room
- Non-smoking rooms
- Office or business center
- Office in room available
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- TV Channel: Cinemax
- TV Channel: Starz
- TV Channel: The Movie Channel
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: NFL Network
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
- TV room
- Voicemail
Airport & Shuttle Information
Asheville Regional Airport (15 miles). Both Uber and Lyft will be able to shuttle you to our hotel.
Local Shuttle Info: Our complimentary shuttle runs daily from 3pm to 11 pm and can take you anywhere in the downtown area!
Breakfast Information
Breakfast is located at The Pillar Kitchen and is served weekdays from 6am to 11am and starts at 7am on the weekend. The Pillar Kitchen offers everything from a delicious buffet to tasty chocolate chip pancakes. Although breakfast is not included in the rate, ask about our Breakfast in Bed Package!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Since Asheville is such a dog friendly town, we do accept pets up to 50 pounds with a $50 non-refundable pet deposit.
Parking Info
Our three level parking garage has both covered and open spaces available, and is on $10.00 a night. Hotel is limited by an 8-2 clearance space into the parking garage. Alternative parking is required for larger sized vans RVs campers and large trucks. Please contact hotel for recommendations
Internet / WiFI
Our Wifi is complimentary in all lounge areas, guest rooms, and meetings spaces.
Cleaning Policies
Hilton CleanStay with Lysol protection is setting a new standard for hotel cleanliness and disinfection. While full details for the program are still in development and expected to be announced soon, hotel brand standards under consideration include: •Hilton CleanStay Room Seal: Add an extra measure of assurance by placing a room seal on doors to indicate to guests that their room has not been accessed since being thoroughly cleaned. •10 High-Touch, Deep Clean Areas: Extra disinfection of the most frequently touched guests room areas – light switches, door handles, TV remotes, thermostats and more. •De-clutter Paper Amenities: Remove pen, paper and guest directory; supplement with digital or available upon request. •Focus on Fitness Centers: Improved guidelines for disinfecting the hotel Fitness Center, possibly closing for cleaning multiple times daily and limiting the number of guests allowed in at one time. •Clean and Clean Again: Increase the frequency of cleaning public areas. •Guest-Acc
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Group vs. Individual Rates at Hilton Garden Inn Asheville Downtown
The graph above is trends of room rates for both group quotes and the lowest online individual prices we could find at the time the group/meeting offer was entered. The lowest group or meeting displayed is 42.6% in the month of January 2020 and the highest average individual rate is $365 in the month of October 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Garden Inn Asheville Downtown in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Hilton Garden Inn Asheville Downtown
Below are the meeting, banquet, conference and event spaces at Hilton Garden Inn Asheville Downtown.
Feel free to use the Hilton Garden Inn Asheville Downtown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Asheville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Helen's Bridge | 50 x 35 x 12 | 1735 | 105/-- | 75 | 100 | 56 | 50 | 34 | --/-- | 120 | 80 | -- |
Close This Helen's BridgeHelen''''''''s Bridge Ballroom is our largest meeting space. It includes, complimentary high-speed wireless internet, flexible layout plans, wet bar and refrigerator, Audio and Visual equipment on hand, on-site catering from Pillar Kitchen as well as complimentary candy, notepad and pens. Room Type: Ballroom Total Size: 1735 Sq. Mi Dimensions: 50 x 35 x 12 Ft. Floor Level: Ground Level Power Outlets: 8 Columns: 2 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Helen''s Bridge Ballroom and Town Mountain Meeting Room rental fees starts at $450 for a full day. 13-24 people: $45026-40 people: $60041-74 people: $70075+ people: $900     | ||||||||||||
| Town Mountain | 19 x 56 x 12 | 1096 | 56/-- | 28 | 50 | 26 | 25 | 25 | --/-- | 80 | 110 | -- |
Close This Town MountainTown Mountain includes floor to ceiling windows, complimentary high-speed wireless internet, flexible layout plans, Audio and Visual equipment on hand, on-site catering from Pillar Kitchen as well as complimentary candy, notepad and pens. Room Type: General Meeting Room Total Size: 1096 Sq. Mi Dimensions: 19 x 56 x 12 Ft. Floor Level: Ground Level Power Outlets: 7 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Helen''s Bridge Ballroom and Town Mountain Meeting Room rental fees starts at $450 for a full day. 13-24 people: $45026-40 people: $60041-74 people: $70075+ people: $900 | ||||||||||||
| Beaucatcher Boardroom | 25 x 16 x 12 | 400 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close This Beaucatcher BoardroomBeaucatcher Boardroom includes, complimentary high-speed wireless internet, wet bar and refrigerator, Audio and Visual equipment on hand, on-site catering from Pillar Kitchen as well as complimentary candy, notepad and pens. Room Type: Boardroom Total Size: 400 Sq. Mi Dimensions: 25 x 16 x 12 Ft. Floor Level: Ground Level Power Outlets: 9 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Helen''s Bridge Ballroom and Town Mountain Meeting Room rental fees starts at $450 for a full day. 13-24 people: $45026-40 people: $60041-74 people: $70075+ people: $900  | ||||||||||||
Planning an Event? Asheville Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hilton Garden Inn Asheville Downtown
What time is check in?
Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hilton Garden Inn Asheville Downtown have?
There are 140 sleeping rooms in the hotel.
Is there any meeting space at Hilton Garden Inn Asheville Downtown?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Hilton Garden Inn Asheville Downtown?
Breakfast is located at The Pillar Kitchen and is served weekdays from 6am to 11am and starts at 7am on the weekend. The Pillar Kitchen offers everything from a delicious buffet to tasty chocolate chip pancakes. Although breakfast is not included in the rate, ask about our Breakfast in Bed Package!
What parking is available at Hilton Garden Inn Asheville Downtown?
Our three level parking garage has both covered and open spaces available, and is on $10.00 a night. Hotel is limited by an 8-2 clearance space into the parking garage. Alternative parking is required for larger sized vans RVs campers and large trucks. Please contact hotel for recommendations
How much does internet cost?
Our Wifi is complimentary in all lounge areas, guest rooms, and meetings spaces.
Is there a gym at Hilton Garden Inn Asheville Downtown?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hilton Garden Inn Asheville Downtown?
Yes, there is a pool on-site at the property. The outdoor pool is opened from 9am to 9pm daily..
Testimonials:
"I just want to say thank you again for all of your help. Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group." E.W. - Miami, FL
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